Effective English

1. INTRO | Effective English : Hey there, my name is Dana and welcome to my course, affective English. For over ten years, I've been helping people around the world improve their English. I designed this course, affective English to help students confidently deal with uncomfortable topics, such as signal or changing the subject. Do you know that these topics are often challenging for native speakers of English? Well, have no fear. This course will give you a game plan. And the functional language you need to deal with the uncomfortable topics you will encounter in your life. Each lesson has a project which will give you the practice to handle these situations effectively. Are you ready? Let's dive right in. 2. Introduction EE Dya: Hey there and welcome back. There's a problem which says, first impressions are the most lasting. And I believe this is very true so that your first impression is a good impression. I will teach you good ways to introduce yourself and others in English. I think of an introductory conversation like a warmer rally in Tennesse, where you want to hit the ball to the other person so they can hit it back to you. A good introduction can get you a great new contact. And we know how important that is in life and business. Now the conversation, should it be like a tennis match where one person wants to win and dominate the game. That is why it is important not just to. Ads are only answer questions, is also important to avoid questions that will give you one word answers. It is vital that both people keep the ball, the conversation going back and forth. Smalltalk is very important. Small talk is an informal conversation about not serious topics. Smalltalk is a good way to introduce yourself to a new person and build a connection. We use it in everyday life situations and in business. It's a good way to find out if the other person is suitable to you, discover your interests and build trust. People from different cultures have different ideas about what are all key topics between strangers and acquaintances. Certain topics can be taboo or seen in bad taste. Depending on the individual and the culture. It's a good idea to keep the conversations to general topics so that everyone feels comfortable. Here are a few topics. With example, questions for you to consider. You should think of your own questions for each of these situations. When introducing yourself, It's always good to start with talking about where you are the hearing now while you're having the conversation. And then move on to broader topics. For example, you can ask the questions about the city where you are. At the moment. Is this your first time in stumble? Have you seen much of the city? Also, you can ask about the event where you are. Now. Do you know how many people here were you at last year's exhibition? After this, you can move on to more general topics such as origins. Which part of England are you from? You can talk about your work or business. What do you do? Who do you work for? Of course, you can always talk about the weather, travel paths, future travel plans, hobbies, etc. Now we have the small talk topics. Let's look at how to actually introduce yourself. When we start a conversation with a stranger. There are three main ways to go about it. Firstly, you can use small talk about the here and now, like I've mentioned, and get a response before introducing yourself by saying, for example, Is this your first time at the conference? No, Actually, this is my fourth year in a row or really? This is my first time. I'm sorry. I didn't catch your name. Is Anna and you my name is dear. I also often use is there someone sitting here as a way to start a conversation and introduce myself? Secondly, you can straight away introduce yourself and then continue with Smalltalk. Hello. My name is John Smith. I don't believe we've met. Let the person introduce themselves, so pleased to meet you. Or some similar phrase and continue with Smalltalk to get to know each other better. Thirdly, maybe you know the person by name, but you may have never met them. So you could say Excuse me. Are you Mr. Smith? They might say Yes, that's right. You can continue by saying, pleased to meet you. My name is. Now, let's look at introducing someone. If they are three or more people than one person will have to take the lead in making the introduction. The social rules about using first names and certain names vary depending on culture. Follow the lead of the person making the introduction. If they use surnames, then you use surnames. You can introduce the person by asking, for example, Paul. Have you met Henry before or Paul? I'd like to introduce you to Henry and continue with Smalltalk. Just remember, make it like a good, warm rally and tennis. Ask questions and answer questions. It's always easier to start a conversation later on with someone you have something in common with or nor. This will help you to develop your business and personal relationships further. That is why the first introduction and using Smalltalk to find out more about each other is so vital. You guys know, put it into practice. Remember, practice makes better. Next time. Bye bye. 3. Clarification EE Dya: Hey, welcome back. In this lesson, we're going to look at how to ask and give clarification. English is my first language and I don't always understand what other people are saying to me. Sometimes people don't understand me. I know you have the same situation in your language. But when we don't understand in our second or third language, we start to feel not so good about ourselves. While I'm here to tell you to stop feeling like that and use these phrases you will learn in this lesson to get the information you need. Remember, asking for clarification is different from asking a person to repeat. When you ask for clarification, you're asking the speaker to say what they've said differently, or to give you more information. With that said, let's dive into the lesson and see how to respectfully and professionally get the information you need. Hold on 1 second before you go any further. The one thing you should never do when you don't understand is to say what? Unless of course, you want to sound rude. It just doesn't sound very nice. But let's look at some nice ways to say you don't understand. The first step is to let the person know that you have not understood. And you can use these phrases to do that. I'm sorry, but I'm not sure that I understand. Sorry. I'm not sure that I know what you mean. In these two phrases. We don't usually use that, but we use it in formal writing communications such as in business e-mails. Sorry, but I quite don't follow. Follow here means understand. In some cases, you may understand part of what someone has said, but need clarity on another part. In such situations, use these phrases. I'm sorry, but I'm not sure I understand what you mean. By after by say the word you don't understand. Sorry, but I didn't quite follow what you're saying about with this phrase, put the word or phrase you didn't understand after a ball. For example, new office rules. Sorry, I don't quite follow what you're saying about the new office rules. Let's take a look at the next step. After you've expressed your lack of understanding, you ask the person to clarify. What they have said. Here are some useful phrases you can use. Could you say it in another way? Can you clarify that for me? Could you rephrase that? You can use can or could with each of these questions, could means. It's a little bit more polite. Can you rephrase that? Could you rephrase that? Could, of course, is more formal than cat. But what are you suggesting? What are you seeing? These two questions? Sure. Some form of criticism for what was said. So use them when you want to let the person know that you didn't like what they said or you are against it. You can paraphrase what the speaker has said or low the speaker to answer the question. Let's look at this example. I didn't know you were that big. What are you saying? That I'm fat? No. I mean, I didn't know you were so muscular. Now we have two steps. Let's combine them and see how it sounds. First, when you don't understand. Management said, we need to entice more early adopters. I'm sorry. I'm not sure. I understand. Could you rephrase that? The bosses want us to get more people who usually buy new products before most customers. Second example here, we'll look at when you partially understand, you know, Karen from sales, she got laid off. I'm sorry. But I'm not sure I understand what you mean by laid off. Could you say it in another way? Yeah. She no longer works here. The boss sent her home cause we don't need so many sales reps anymore. If you're like me, you might find that an example is helpful and sometimes you may simply need more information to help you understand. In these situations, use the following questions to get more information. Could you be more specific? Can you give me an example? Could you elaborate on that is perfect for formal situations such as at the workplace. Sorry, but I didn't quite follow what you were saying about the membership policy. Could you be more specific about the gym time rules? It's not always easy to admit that you don't understand. In some situations. You might not want to say you don't understand. In such cases, you can check your understanding by paraphrasing or using your own words to check what the person said. The first two examples I'm gonna give you sound a bit more professional. Let me see if I understand you correctly. You're saying that if I understand you correctly, you're saying that another good phrase you might use is, so what you're seeing is, or you might say. So. In other words, which will usually use when we are stating something in a simpler way. Let's look at an example on how we can use two of these phrases. The President has called for a referendum so he can amend the Constitution. Let me see if I understood you correctly. You're saying that the new president wants to change the constitution, or you could say so. In other words, the president wants to change the laws. After the person clarifies themselves, you should let them know that you understand and you're thankful. You can always just say thank you. But here's some phrases to add that extra touch. Okay, I got it. Now. I get it. Thank you. I see. Thanks a lot for clarifying. Now. I understand. Thanks for clarifying. As someone asked you to give clarification, you can use these phrases to introduce what you want to see. In other words, let me clarify that to put it another way. That's not what I'm saying is perfect when you think the listener misunderstood you, summarize or paraphrase you wrongly. I think we need to see a therapist. I think our relationship has changed for the worse. You don't love me anymore. That's not what I'm saying. I still love you, but we need to do something. What I meant to say was that and a mean are used to introduce a restatement or clarification of a previously misunderstood statement. Let's look at this example. This isn't your best work. Maybe you can rewrite some of it so you hear my story. No, what I meant to say is that you have so many great stories in the past, and this one needs a bit more work to be on your usual standard. Well, we made it to the end. You learn lots of ways to ask for an offer clarification. Nice time to practice and use them until next time, guys. Bye-bye. 4. Sharing opinions EE Dya: Hey, welcome back. In life, we're always going to have to share our opinions. Many people, their opinions, they might say, basketball's better than football for example. This is usually okay with friends or families or for later subjects. However, avoid doing this in professional situations or for serious topics. In this lesson, we will look at ways to share our opinion. As for a person's opinions, agree or disagree with others. Let's take a look at some common phrases. Here's a list of phrases we can use in everyday speech and some types of writing such as blogs or personal websites. You probably know a few of them, if not all of them. I believe I feel I think in my opinion, and I would say, for example, you might say, I believe Singapore has the best public transport system. You can add strength to these statements by adding an adverb adjective. For example, I really think, I strongly believe I truly feel, or in my honest opinion. It's always good to give reasons for your opinions as this also strengthens your position. Let's look at the example we used before with transport. I believe Singapore has the best public transport system, is fast, efficient, and affordable. I've been to over 40 countries and they haven't seen better. Next, let's look at a few phrases that are more common in formal situations, such as business meetings or conferences. From my point of view. From my perspective. In my view. Or it seems to me that here's an example. In your view, what would be the best way to solve global warming? In my view, we need to change the way people think about the planet. Though phrases like, from my perspective, are more formal than once. Like I think you can use them in both situations is just a recommendation. In life. If you're costly, only giving Europeans, you might end up with no friends or partners. Sometimes when you express an opinion or suggestion, it's a good idea to ask other people for theirs. Here for phrases that you can use to ask others for their opinion. What do you think of? War are your thoughts on? How do you feel about and what's your opinion on. You can use these questions in many kinds of situations. You might ask. For instance, what do you think of Tottenham? I love that one. How do you feel about the new manager? What are your thoughts on the new program? Finally, let's talk about agreeing and disagreeing. Agreeing, it's easy. People love it when you agree with them. Well, I love it when people agree with me to show agreement, you short clear statements. Here's an example. If France is, I think it's better to travel to Europe in the fall. You might show you agree by giving one of these responses. Definitely. Me too. I agree or I couldn't agree more. And so do I. Warning, don't say I am agree. I agree. You can also give reasons for agreement. I agree. There are few tourists, are no heat waves, so you can enjoy the experience more. But wait, what if a person says something you disagree with? With close friends or family? We can use informal direct phrases to say we disagree. You might say something like, I disagree. I don't agree. Yeah. But so let's look an example of how it sounds. Yeah, but somewhere in Europe has more events and more fun things to do. You just have to get to the places early and avoid the crowds in more formal situations, such as discussions. More serious subjects are in professional classes. These phrases can be too direct, especially for sensitive topics such as politics and religion. You need to use more polite language like these. I'm not sure I agree with you on I'm sorry, but I don't degree or I'm afraid I disagree. In some cases, I recommend using another tactic. It common way to disagree politely is by telling the person you respect their opinion before sharing your own. Try phrases like these. I see what you're saying, but you have a point there, but or I understand where you're coming from. But let's look at this example. The cost of doing business here is too high. We would save a lot of money by changing cities. You have a point there, but in my view, Toronto still offers many incentives. Great. So we've come to the end of this lesson. We've learned a lot today. Use what you've learned. Practice makes better. Next time, guys, Bye-bye. 5. Say NO EE Dya: In this lesson, I'm going to teach you the formal and informal ways to say no in English. I miss the days when I could just say, my mom said No, no, it's a very short, negative and powerful word. Sometimes when you want to say no, we try not to be rude or not to hurt someone's feelings. That's why we prefer to use a variety of words that still mean no without saying no. In other cases, you might need to say no in a strong definite tone. I broken down the way to say No into four categories. From a strong definite nor which can be seen as rude and not nice to a very polite, an apologetic. Know where you are basically saying, sorry for saying No. Are you ready? Let's dive right in and learn some useful English words and expressions that mean no. First, let's look at some very definite strong nose, which in certain situations can be seen as rude as I said before. The first example is certainly not. Definitely not. You can use either of these two phrases when you want to show the listener in a firm, clear way that you mean no. For example, when I was a child and I asked if I can go and watch basketball game at my friends. My mom said certainly not. The game finishes at 11:30 PM and you have school tomorrow. Two things I want you to notice here. I said at the beginning that this can be seen as rude. No. Look at the people in this example, a mother and a child. So it's okay in this situation. And my mother made it softer because she gave an explanation. Think about another situation. We're just saying No, certainly not are definitely not would be okay. For me. It would be in a bar or nightclub. Someone has been asking you if you want to have a drink and you've already said No, thank you. Here. I will certainly use definitely not without giving an explanation. Would you like to drink? Definitely not. Here. I would use definitely not without an explanation. Would you like a drink? Definitely not nowhere. Not likely. You can use Norway or not likely in informal situations with friends, for example, when you need a strong nor, but you also want to be sarcastic or joke with the person. For example, my partner wants to go watch the football game with me and the boys at the pub. Can I go with you and the guys know way? It's the boys night out. You will hear people using Norway to express surprise, like in this example, I won the lottery. No way. Here's another example. He said you'll take him to the airport at 04:00 AM. Not likely. When you use, of course naught. It means you think what the person said or the idea is stupid or insulting or both? Did you take the money? Of course not. Next, if the person you're talking to makes a request or has an idea which you think is crazy or not serious, you use, You must be joking. This is perfect for this scenario. For example, a friend who's bad with money, wants to borrow $10 thousand. I would say. You must be joking. Do I look like Bill Gates to you? I wish I had Bill Gates money. Let's look now at nose. When you're, are not 100% sure. When you want to say no, that's not forceful or definite. Or if you want to assure you don't care or maybe you're not interested. You can say not really. For example, a friend asks you if you want to go. Not really. I'd rather stay in, watch a movie online. Know exactly I'm not quite are used for mile ways of saying No, especially to indicate that to someone. I've said something that may be not completely true or correct. For example, she's your boss, isn't she? Not exactly. She's the boss's wife. Are you ready to go? Not quite. I still haven't done my makeup. The third type of note you use when you might be wrong or when you think something is not true, although you're not completely certain, you can use? Not to my knowledge. I don't think so or not as far as I know, they all mean basically the same thing. Had the documents arrive. Not to my knowledge. I was off yesterday. I haven't seen them, but let me check to be sure. Is Anna finished with that report yet? I don't think so. No. When you think something might be wrong, but you can't be sure, probably not or possibly not are the phrases you need. For example, my wife asked me if she should wear a dress. I think is Alito dinner party. Should I were to stress? Probably not. I think you need something more formal. Never tell a lady her dresses ugly. Finally, we come to the last session of saying no, say no in a polite way. Note you're apologizing as you're seeing. It's always best to give a reason for saying no. Are you coming to my wedding? I'm afraid not. I have to go home for my father's 70th birthday party. That's the end of the lesson. Norway. That was a surprise. Norway, not a no, no, Norway know well, you know what I mean? Right? Well, if you don't, that means you need to go back and watch the lesson from the beginning. Okay guys, until next time, keep practicing because practice makes better. Bye. 6. Changing the subject EE Dya: In this lesson, we're going to look at changing the subject. Now, is it rude to change the subject? It is if you don't do it politely, there are lots of reasons why you might want to change the topic. You think the conversation is boring. The topic of the current conversation has reached its natural conclusion. Everyone is silent. There's no interests in the current topic of the conversation. Someone asked you an embarrassing question. In all these cases, it might be difficult to change the subject if you don't have the right language. Let's look at some useful phrases that I use to change the subject. And you can use if you aren't using them as yet. Let's dive right in guys, the first expression that reminds me is used when someone has just said or done something that helps you to remember something else and you want to change the subject. Now, in reality, the link might be weak and often the speaker is just using this as an excuse to change topics or leave the conversation. That reminds me, I need to go to the supermarket and buy some chicken. Now of course, I'm just joking here, but that's how you use it. Anyway, as I was saying, is a way that speaker can go back to a subject they were talking about earlier. This is often used when the speaker feels that other people have changed the subject. For example, I don't think our policy on Africa is having any success. That reminds me, I had a lovely holiday in Tanzania last year. The wildlife was amazing. Anyway. They were saying, I think we need to look again at our policy in Africa, by the way, is used to introduce extra pieces of information that may not completely be connected or follow the main argument. And in social media, we usually write BTW to mean, by the way, is so hot this summer. By the way, I need to go and buy a fan for my mom. Come to think of it is used when you have suddenly thought of something connected to what has just been said, or for adding an item with information that you think is important or just thought of. Here's an example. I couldn't remember her name. Come to think of it. I couldn't remember the names of anyone in the room. That's me. I'm really, really bad with names. You can use the expression talk enough to introduce a change of subject that's still related, maybe only loosely, to the current topic. This is a good way of helping the conversation to move along smoothly onto a new topic while making it sound as everything is linked. Example, actually, I do believe in acupuncture and talking of alternative therapies. Mary invited me to an aroma therapy session this evening. Anyway, guys, that was a lot of information. Come to think of it. That's the end of the lesson. Remember, practice makes perfect. Until next time. Bye. 7. Complaining EE Dya: Hey, there. In this lesson we're going to look at how to complain effectively in English. Most of us don't like to complain. Set for my mother-in-law. But sometimes we have to complete. Imagine you're in a foreign country visiting friends or family. And you ordered a vegetarian pizza. And they brought you a piece of covered pepperoni or your favorite online store, sent you the wrong items. In all these situations, you need to complain to do it in a polite way to get the service you deserve. Also, we will look at the other site, what you should see a few or the one listening to a complaint, how to apologize and sympathize with someone who's complaining. So guys, Are you ready? Let's dive writing. There are three steps to completing. Let's take a look at step number 1. First step, explain the problem and be polite. To be polite, we use indirect language. Imagine the waiter forgot your coffee. Which of these sentences should you say to be polite? Where's my coffee? I think you may have forgotten my coffee. If you said the second one, you are correct. The first is direct speech and the second is indirect, so it's more polite. Here are two more phrases that you can use to explain the problem and sound polite. I'm sorry, but I don't like to complain. Here are examples with all three phrases. Remember, you should be making your own examples like I did. Excuse me. I think you may have forgotten my coffee. I'm sorry, but I asked for a cappuccino. I don't like to complain, but my room is cold. Step number two is taking your feelings. This step is not always necessary. It depends on how bad the problem is or if it's a continuing issue. Always begin with step number one, of course, politely explain the problem followed by it is or this, plus the words. Not sure how you feel about the problem. Here are two phrases that you can use to stay at your feelings. It is unacceptable. This isn't good enough. Here is an example. I'm sorry to have to say this, but my room is still cold is unacceptable, that the problem hasn't been resolved. As I said, I recommend that you don't always state your feelings. But in a case like before, it was a problem You already talked about. So in this situation is okay to state your feelings. Now the next step is a step that's often forgotten and that is to ask for action. If you just state the problem more often than not, you might not get what you want. So here are three phrases that you can use to get what you want. Could you please, could you please bring me a cappuccino? I'd like you to. Is there any chance? Is there any chance you can turn the heat up? Now let's put it all together first with step one and step three. Excuse me. I think you may have forgotten my coffee. Could you please bring me a cappuccino? Now let's look at it with step 123. I'm sorry to have to say this, but my room is still call it is unacceptable that the problem hasn't been resolved. Is there any chance you can turn the heat up? Now? Can you think of any other phrases that you can add to any of the three steps. Now we looked at how to complain. Let's look at how to respond to a complaint. Here are the key phrases you need. I do apologize for the inconvenience we must apologize about or we must apologize for that. I'm sorry to hear that. Well, now you know how to complain. Can you think of any other phrases that you can add to the four parts we looked at today, writing the comments and if you have any complaints about this class or this lesson, please go right ahead and also write them in the comments, but in a nice way. Alternate, same guys. Remember, practice makes better. Bye. 8. Vague language EE Dya: Hey there, welcome back. We sometimes need to be very precise in our speech. For example, when we're making a telephone order for a company or ordering family dinner from your favorite restaurant. But in friendly conversations, such precision seems unnatural or a bit out of place. In social situations, we often make use of vague language to soften or tone and a prayer friendlier and less direct ever had a situation where you didn't know the name of something or couldn't remember the name of someone. Well, this is another point where you can use vague language. Now there are different kinds of vague language. Let's take a look. First. We have fillers, for example, like and you know, the ad no real or extra meaning to the sentence. They take up a little time and give the speaker a few extra seconds to think about what they're going to see. Some speakers of English use such fillers or great deal, even many times within one sentence. Now, I'm not recommending that you do this, but I would recommend that sometimes you use fillers to give yourself time to think and put your worst together. But remember, when using fillers, you have more time to think. Do not think in your native language when speaking in English. Thinking in English, you know, fillers have a second purpose of seeming to include the listener more in what is being said. That's what I just did there. Next, we have softeners. Kind of, sort of soften your words and make it sound less definite or certain. For example, if you say that something is kind of worries, you, it sounds as if it was you a lot less than if you say something's words, you imagine you came to your friend's house. The temperature is plus 30 in the room. Compare these two sentences. Is Harding Here. It's kinda hot in here. Some expressions indicate that the speaker does not know the precise details of something or does not feel it's necessary to list every possible detail. For this. We use somewhere, something, stuff like that and so on. She's got a small dog, a poodle or something. Here the speaker doesn't know the exact breed of dog, but you can imagine that he's picking a ball, a small, cute dog. Some expressions mean that a number of stages is approximate. Example or saw more or less six months, more or less. Six months or so. Both mean approximately six months, possibly longer or shorter than six months. More or less typically comes after numerical expressions rather than in front of them. Example, I lived there for two years, more or less. We live there for more or less two years. That's just incorrect. The expression is most commonly used to give an approximate feeling to a non-numeric things. She was more or less ready. But at time we arrived, the suffix h is a very useful suffix and I just love it. We can add H to additives to give a meaning of more or less. Ish is a softener or imprecise description and an approximation is just amazing. Let's look at some examples. He's all about AD, I'd say the thief was tall, ish, I'm a 199 centimeters, so I am tall. But a person who's a 180 centimeters is tall, ish. This color is whitish. Do you forget the means of things or sometimes don't know what something is called in English. I certainly do. In such situations, we can use these vague expressions. What do you call it? What is it called? Is a kind of, is a sort of it's a type of or something like that. Let's take a look at an example. I went to the clinic for tests yesterday because I keep having headaches. What's wrong while they're not sure how that tests, what do you call it? Were you have to go into some type of machine? A CAT scan? Yeah. They did that scan but still didn't know what was causing my headaches. When you can't remember someone's name and you're speaking with friends, you can use the phrases, what's his face or what's her face? The guy came to the party. Which guy? What's his face he wore? Those are the red shoes to pause party or Desmond. What color shoes did he wear this time? In very informal speaking situations such as talking to your very close friends, we can use what you might call it, what you might call him watching, we'll call her. Now. Like I said, these are very informal versions of what do you call him, her, et cetera. Remember, this is only for spoken English. We never write these words. But it's great when you can't remember someone's name or some watts, something it's called a Linnaeus getting married to watch him or call him Fred. Nor his friend from Sydney. Oh my god, to Bob, poor Fred. The great thing about vague expressions is that there are also used in formal speaking situations. In these situations we use expressions such as and so forth, etc, and so on. Here's an example from a university lecture. The book has often been looked at from a feminist perspective and so forth. But I wanted to look at it from a political perspective today. Now, remember, vague language can be impolite. We can use expressions such as star from whatever, whoever, whenever, whichever. In some situations to be vague. And in an impolite way. These are especially impolite when you're using them to answer direct questions asked u by senior people. So for example, imagine a situation of Father speaking to his son. What did you do? Well, I was at work, stuff. That's not polite. It sounds like I don't want to talk to you. Let's look at another situation again. With a parent talking to a teenager. You spend too much time on Instagram and TikTok. Whatever. This is very impolite, a very, very impolite response. And it means, I don't care. Now, in a situation where you have two close friends, it can be acceptable. Let's look an example with two friends talking. We're meeting around seven AT teams house. No. It's at 630. Well, whenever in this situation, this is not polite because it's between two friends. Like I said, the speaker uses whenever to show that he or she is annoy that she has been contradicted about the time, and it doesn't matter whatever it is, 630 or seven. Well, that's the end of the video. Until next time. Bye. 9. Generalization EE Dya: Hey guys, welcome back. In this lesson, you will learn the importance of generalizing. How to generalize. Generalizing is an important technique in speech. And learning how to do it will go a long way to make you sound more natural. There are many reasons for generalizing. English. Speakers often prefer to make generalizations rather than say something is a fat. When you're making generalizations, you will sound less formal and more open. Generalization is also very useful when you want to share your experiences or show how common something is. Let's look at an example. Consider this informal exchange. Hi, Alina, that everyone enjoyed the party. Well, thirty-seven percent thought it was excellent. 63% reported that it was good. 11 people said that the music could be better while ever had a conversation like that. Maybe at work, but never with your friends or informal social situations. Okay. Let's be honest. That was just weird. It was a simple question that needed a short personal answer. Let's look at a far more natural response. Hi, Alina. Did everyone enjoyed that party last night? Well, generally speaking, yes. I think it mostly went very well. You know, there were a couple of people who drank so much that they were sleeping by the end of the evening. In this example, the main answer is a broad generalization, but the speaker ****** it up with a fat that she thought my interests, the listener. Yes, generalizing, mixture speech, vague rather than specific. We often make generalizations when we share personal experiences. We use phrases like in my experience, and I've often found, for example, I've often found that the Internet is faster at 06:00 PM. In my experience, the best time to download big false is before everyone else gets into the office. Generalizing also helps when you want to show how common something you're speaking about is. When you want to say that the thing that you're about to see are generally true. Use these expressions in general. Generally, generally speaking, broadly speaking, as a rule, by enlarge, tend to have a tendency to I tend to wake up early in summer. I normally wake up in the summer. January speaking, more women than men use social media when you want to say that the things that you're about to see are mostly true or true for the majority. Use these expressions mostly for the most part. On the whole. In most cases. In most cases, reviewers confirm that the older version of the phone is better. Remember that mostly, often, generally, sometimes all go before the main verb. After the verb to be. We are mostly worried about the costs. They mostly prefer to talk online. She is sometimes difficult to work with. Canadians often talk about the weather. We need to be careful not to overgeneralize. We don't want to generalize in a way that misleads or seems racist or sexist. Saying that something we have seen once or twice is always true, where we have no evidence for it. Overgeneralizing often uses words that imply that everyone or almost everyone feels or thinks or does the same things. Example all of us, everyone, Russians, all the immigrants, women, teenagers, etc. Please be careful. Although you may find it strange to avoid seeing exactly what you mean. Being able to make generalizations is speaking skill that will make you sound much more like a native speaker. So guys, also, next time, I hope you enjoyed the lesson. Bye.