Transcripts
1. Introduction: Hello, I'm Liz, a brand strategist and
a content specialist. I'd like to welcome you to my class becoming a
brand strategist. The brand identity
system fundamentals. I help small businesses and entrepreneurs to share
the brand messages, branded content and
branded stories with authenticity
and confidence. And in turn, because
they're doing it with authenticity
and confidence, they attract the
ideal audiences. And these lead generation, I've been in the branding and marketing industry since 2013. I've worked in corporate where I helped to develop
brands and I hope to work on the
marketing strategies that span across multiple media, from social media to
television and to print. I also know I'm very passionate about training and
facilitation teaching, where I share my knowledge
and help marketers and entrepreneurs to
empower themselves through marketing and branding. I created this class because
I've seen that designers, one to branch into
brand strategy. They want to offer brand strategy as a
service to the clients. Since I'm very passionate about branding and brand strategy, I felt like I can share
my expertise with you on how to become
a brand strategist. Seth Godin says, a brand is the set of
expectations, memories, and relationships that
taken together account for consumers decision to choose one product or
service over another. When we're helping clients
with their brand identity, it's important to understand that branding is
not just a logo, it's not the visual
look of a brand. It's really more about the brands billing,
the brand experience. That's the, and how customers
experience that friend. In this class thing, we're looking at the brand
identity system elements. And understanding those
elements will help you to take any brand and help them to be different
in any market. Because we're looking at the elements that
really make that brand. And becoming a brand strategist. And knowing the brand
identity system, you can help brands make more meaningful
decisions when it comes to the
marketing strategies. Because you are helping
them to understand the fundamental
elements necessary for brand to be different
than the market. So here's this class. For, this class is for
designers who would like to offer brand strategy as a Service offering
to their clients. It's also for marketers who need to get back to
the fundamentals. You need a refresher on
the brand identity system. And then it's also for entrepreneurs who'd
like to be more empowered or take control of their own branding
and marketing. Thank you for watching. I look forward to connecting
with you in the class. Bye. Bye.
2. Class Project: I always enjoy when
lessons are actionable. And this is why a class project has been included in
this master class. For this class project, you can access your worksheet on how to create a brand
identity system. You can go through this
worksheet in your own time. As we go through the
lessons of this class, you can create a
fictional brand or use one of your
clients brands to fall in this worksheet
as we go along class project deliverable is
the positioning statement. I want you in that
worksheets specifically to focus on the brand
positioning statement. The brand positioning
statement is essentially where all the
brand elements come together. The recipe for the brand
positioning statement will be there for you
to follow it easily. And then I'd like to
share that statement in the discussion section
on the project gallery. In the project section, you will also find a link to your brand identity
system worksheet. It is a Google doc and the specific instructions
on how to copy the Google Sheet into
your Google or how to download it as an Excel spreadsheet
for you to work on. I'll also leave some
other resources and links there
for you to read up on brand strategy and the brand identity
system as a whole, which can be very
useful new career as a brand strategist
or designer. And remember, Dan is
better than perfect. We are all learners
myself included. The purpose of sharing your positioning statement is to get recommendations
and feedback. So don't feel shy, share it. You'd be surprised at what type of feedback you can get to spark more ideas for your
brand identity system.
3. Defining the Brand Identity System: Before we get going on the separate elements of
the brand identity system, I wanted to offer lesson just on what the brand
identity system is. And we, I've gathered
my information. I've looked at multiple
different specialists and branding and deciding what
would be best for this class. I've looked at acres
brand identity model. I've looked at killers
brand pyramid. But I ended up choosing a more simple
understanding of branding. And this was color insulins
brand identity system. Color insulin is a
brand professional and she's also the owner of the brand school in South
Africa called beggar. She also has quite a lot
of academic articles and a worker is also present
in academic textbooks. The brand identity system
essentially looks at the core essential elements of what makes up
a brand identity. I will take you through color insulins, brand
identity system. And in detail, look
at those elements, will look at brand
purpose, brand vision, the brand's values, the
brands mantra and tagline, the brand's persona
and personality, the visual and verbal language. And then lastly, we'll also look at a brand positioning
statement. So don't wait any further. Jump into the next lesson.
4. Brand Purpose: In this class, we will look at various brand elements
that a brand strategist might look at in order to inform the brands
day to day behavior. The first thing that's
really quite vital in understanding the brand is to really understand
the brand's purpose. Now, if you've
worked in Corporate, you might have
seen that a lot of companies use brand purpose, vision, mission, and
value statements, specifically on their
websites or company profiles. The brand purpose is
important because that purpose is what drives the day-to-day
actions of the brand. It's really the most
meaningful reason for brands existence. And it's important to understand that because it will
essentially give a reason to believe
in the brand with its external stakeholders
like customers, or with its internal
stakeholders like the employees of the brand or the intrapreneur near
that runs the business. They need to understand the why. And when it gets tough, they need to really
understand what we drive them forward in those
moments that it gets tough. It's that goal, the thing that they're looking
forward to achieving. Some people describe
the brand's purpose as the brands soul or
the brand's essence. When we're looking
at the soul of the brand or the
essence of the brand. We're looking for the real
meaningful existence, that more personal
connection that a brand has and the impact
that brand wants to make. Another way to think of brand purpose other
than the brands most meaningful reason for
existing is the brands. Why? Now, Simon Sinek speaks about as leaders that you
need to start with why? That organizations and companies need to start with the why. Rather than explaining to people what they do or how
they do something, it's more important
to understand and explain why they are
doing something. And this is exactly what
purpose encapsulates. It is not only your personal, why is why others should
believe in your brand. It's also important to consider that why it should be authentic, it should be something that's
real and not a falsehood. Because in the world today, because of the way
the internet is, we have access to information in ways that
we didn't have before. And we know we are skeptical essentially in a consumer's
world of brands narratives. So when a brand says They purpose is that it
should be something that is authentic and
real and not something that is fake and just used for the sake of
getting new customers. Other than needing
to be authentic. It also needs to be actionable. It is something that she
can put into action, not something unrealistic
and unachievable. Brand purpose is essentially the core identity of the brand. And it is what will
carry the brand. And it will also impact all the other brand
elements that we'll be discussing
in this class. According to color insulin, a brand professional
and the owner of a brand school called Vega. She explains that
brand purpose is central to the brand's
positioning because it is essentially how
the brand wishes to be experienced and
perceived by stakeholders. She goes further and says This implies that a brand
was defined and express its purpose for being
its value add to people's lives to confirm its uniqueness in
relation to competitors. Let's discuss why understanding brand purpose within brand
strategy is important. The brands sets the
tone for the rest of the brands actions for brand
strategists to implement messaging effectively
for a business that brand strategists
needs to really understand that
businesses purpose. When I'm talking
of brand purpose as needing to be actionable, We can look at a brand
like Warby Parker. Warby Parker is a brand
that provides glosses. These types of homes. Two people of the world. And although they do state the purpose and vision and
values on their website, they really do
action, the purpose. You see that purpose
on a larger scale. So it's not just what they say, they actually do to
match what they say, to give you an indication of what I mean when I say
that they do this, is that the purpose is not something that's
purely functional. And lots of times, a lot of companies think
they purpose is functional. We're not looking at the functional benefits of a brand here when we're
talking about purpose, we're really talking about
the more meaningful, emotional, a type of
purpose statement that a brand needs to
have in terms of how a brand wants to
impact the world. In looking at Warby Parker, they functional purpose might be to provide glosses
to the world. But for them, the
essential core purpose is that they believe
that everyone in the world should
be able to see that everyone should have
the privilege to see, not everyone in the world
has access to affordable IK. How is Warby Parker
looked at this in terms of the brand purpose? Now, with the brand purpose is wanting everyone
to see in the world, they have a business model that actions it called the
buy one, give one model. Every time someone purchases
a set of glosses from them, they donate a set of glasses to summon the
wool that we'd need it. They work with various
other organizations to accomplish this goal. Reflecting on this, the
purpose is meaningful, the purpose is valuable, the purpose is actionable, and the purpose is
authentic and real. That's how you want
to look at purpose. In the next video, we
will cover brand vision.
5. Brand Vision: In this video, we will
specifically look at vision. So what is vision? Vision is essentially
a brand's voice at reasonable reason
for existing right, its purpose, but in
its envision future, it is what the brand hopes
to achieve in the future. What type of impact at once to make on the world
with its purpose. Important to note
that it's not always something that is necessarily
actionable right now. It is something that
they look forward to in the future that
they work towards. It's an aspirational goal
that they set for the brand. Color insulin explains
that the vision of a brand expresses the purpose for being in the form of an
envisioned future. Again, like with the
purpose statement, it should be something
that is really meaningful. It shouldn't be an
empty statement. It should be
valuable, authentic. It should be what
the brand is really trying to aim for in the future. Its relationship
with brand purpose is quite interesting because you might think of it as the brand's purpose
and its future form. But you can also think
of it as the thing that propels the brand's
purpose, right? It's what moves the
brand's purpose forward to a specific vision and a
specific point in the future. It's also that
element that really motivates and inspires
stakeholders. Specifically internal
stakeholders, the employees, the staff of a company. When I speak about
the example later, I will clarify
what I mean when I say that motivates
the stakeholders. Why is it important to
consider a vision for a brand? The world is getting
more complex day by day. We were seeing that companies
are not always having a really good relationship
with the world and its people and with
the planet in itself. There's not always a
positive impact being made. Or sometimes the impact
is the opposite. It's a negative impact
and footprint for the future of the world
to really change. Companies need to change. And that's what vision comes in. A company that has a vision that works towards
a specific goal, is a company that
has sulfur way that considers their own
imprint on the Wald. It's a company that
knows that they need to do specific
things if they want to meet that future and if they want to continue
into the future. And this brings me to step two of why vision is important. Let's look at relationships to people who want a
relationship with one another, need to have the same
vision and values. They need to share
that because they need to go into the same direction. And they need to understand each other's values or at least respect each
other's values. In a relationship where each other's values
aren't respected. Or when two people are hitting in completely
different directions, the relationship
might not work out. Similarly, a brand's relationship
with its stakeholders, whether it's the internal
employees of a company, or whether it is
customers, for instance, need to have shared
vision in order to work together to have a good relationship
with one another. Statistic shows that customers
really care about that. They care about brands who share values with them
because they want to support brands that
they feel make an imprint in the
world and the way they would like to make an
implant in the wall. Essentially, brands are
making it easier for customers to bring their own
personal vision and to live. So if a customer, for instance, once to be more eco-friendly, they will support a
brand that makes it easier for them to be
more eco-friendly. This is a vision really
comes into play. Why is vision important for brand strategists
specifically? So full brand strategists,
that's quite simple. If you want to
work with a brand, if you want to be able
to help them with marketing content or with
the marketing strategy. You need to first understand
way that businesses going. You need to understand
where they're headed and why they want to hidden
that specific direction. As an example, again, I would recommend to go and
look at Warby Parker is vision because I think it's very authentic and meaningful. But let's try a
different brand for fun. Let's look at pixel. Objective really has been to combine people's
imaginative abilities, the skill set with technology
that is available to create memorable characters
and awe inspiring stories. Those are stories that really make people feel a specific way, that imprint people
in a specific way. It makes an impact. If we're looking at the vision, they stated the
vision is to make a great phones with Greg people. Think about that from an internal stakeholders
point of view. Think about an employee and how valued they feel
when the company that they work for acknowledges
they all great people, that they have a great
imaginative ability. It motivates them to
work for the business. That is how we need to
think of vision, right? It motivates those stakeholders. And also it does
propel the purpose. Saying, making great
films with great people. Essentially, the objective is to make memorable characters. So the vision and the purpose of going hand in hand
with one another. So that's it for
this specific video. In the next lesson, we will be looking
at brand values.
6. Brand Values: In this lesson, we will
look at a brand's values. When we're looking at values, we're looking at
those belief systems that drive a brand's behavior. It drives the brand's purpose, it drives the brand's
personality values when we're looking at humans, it's really what brings
us to live to each other. If we're looking at the
example of two people in a relationship with one another and having
shared values. It's all about them sharing
some kind of mindset. Sharing the beliefs they
might have of the wall, sharing the philosophies of the wall they perspectives
with one another. Let's take me as an example. In my company, one of the most important
things is education. Education is a value, I believe in that we can uplift ourselves
through learning. It's important for me to commit to something
like Skillshare. We, I like to share my
knowledge with other people so that they can empower themselves through
that knowledge. If education is a core value, It's something that I'm
bringing to life in my day-to-day living as a
teacher and within my business. In terms of training
and development, that's how values work. Again, at something
that should be sincere, that should be authentic
to the company. Values should be
action than a company. They shouldn't just
be aspirations that accompany works towards, but something that the people in the organization really believe about the brand and it does
bring that purpose to life. You can think of those types of values,
the beliefs systems. You can think of it as a
compass and the business, It's something that
puts the business specifically on a
specific journey. If you follow that compass, you will reach that journey. The end point of the journey
might be the vision. The purpose is what the
brand is doing now, and then the values guide that purpose towards the vision. Why our values really important
when we're looking at a company structure
and the brand of a company, values are important. Specifically, I think because not just that they
guiding the company, but because it's very easy for a customer to see when a
brand is being insincere. Values are important because
they all that compass, that moral compass that
drives the company's actions. And it needs to be sincere
in the sense of what a brand does and what a brand
says needs to be aligned. Values are also really important because it
helps stakeholders, specifically internal
stakeholders like employees, to have guidelines on how
to work with the brand. So they can try and incorporate those values into the
day to day work with the brand when that compass isn't day to
guide people when those beliefs and value
systems aren't the thing. Stakeholders might not feel as invested to carry on the brand. How the brand might
want to be carried on. The brand strategists role is to understand
the brands beliefs, understand the value,
understand the compass. It's important for
them to understand that because they need to create messaging or content or
strategies that are all aligned to those value
systems of the brand. You might be wondering how
do we get to those values? A brand comes to me with
a list of 15 values, and I'm not sure that those values necessarily
mean anything. What would you do? So here's my little checklist. Firstly, you need to
evaluate the brand strings. Look at what the brand is
already good at internally, then you need to look at
what matters to the brand. Next, you can look at what
does the brand stand for. So those belief systems
that really matter, those things in the wall that the brand really cares
about and stands for what are the consistent
behavior as a brand takes? So what actions come
up, essentially, what actions are
aligned to the strings, what matters and
what they stand for. And then lastly, you
can also look at what values are needed to implement
the purpose and vision. So what values are
needed to take the brand from
point a to point Z? When we look at, will be
pocket as an example, again, looking at the values. They treat their
customers the way they would like to be treated. They like to create an environment where
employees can think BIG, have fun and do good. They believe in getting out there and they believe
green is good. Our customers, employees, community and environment,
all stakeholders. We consider them in every
decision that we make. Now, looking at the buy one, give one model that they've got. These values feel aligned. They care about, they
imprint on the wall. So they care about
sustainability. They care about people because they are
creating something for people and they're adding
value in a different way. So all know when we're
looking at those values, those values are sincere. Those values are actionable. Those values, they
don't have a long, super long list of values. But there are four
core values that they focus on that are actionable. The values are also specific
and relevant to them. The values are
measurable, Right? They something they can
measure the green imprint. They can measure how they
work with employees. They can measure how they work with the community,
for instance. It's also the values
are interrelated. They connect with one another. They are not islands
in the sense that these values don't feel like they resonate
with each other. For instance, you can't
be a brand that k is about values like
legacy and tradition. And then also have values
like innovation and moving forward and being original
and changing things. When you have those values, they don't align or
reasoning with each other. Warby Parker, though,
those values are interrelated and connected and they work towards
the same thing. That's how we want to
think about values. In the next video, we will look at brand persona
and brand personality.
7. Brand Personality: In this lesson, we will look at brand persona and
brand personality. There's been a lot
of debates about how brands should
connect with people, essentially comes down to, with a brand should be
more humane or more human. What are the ways in
which brands do this is to bring in a persona
or personality. What this means is that a brand looks at specific
characteristics, personality traits, and emotions that define the
identity of the brand. It's all about personifying the brand so that the brand
can connect more easily with people and that
people can resonate with brands as if brands were a type of personified
identity or entity that they could engage
with and purchase from. Collar insulin explains that
brand personality presents the character that upholds the brand purpose and that is dedicated to the brand vision. It brings the brand to life. When we're looking at
a brand's personality, we're looking at
the brand's tone of communication, the
brands behaviors. We're looking at, the
consistent actions and consistent behavior
that carries a brand shoe. And how those behaviors are personified in terms
of personality traits. The difference between values
and personality traits. Or that values really keep
the brand on a specific path. It's that directional compass. Personality traits bring the
brand's purpose to life. It brings it to life with
emotion and characteristics. Or the way you can
think of it is human characteristics that
are attributed to a brand, just as the personality
should flow naturally from the purpose,
vision, and values, it should also come through in terms of the
company's culture, the brands messages, the customer experiences
of the brand. So why is it important for
brands to have a persona, to have personality traits? Essentially, it makes the
brand feel more real. It adds layers to the brand, that the brand isn't
a clinical entity. That's just the two
Saul, Saul, Saul. But that it's an entity
that does a lot of many different things towards
the goal, the purpose. It makes it more fleshed out. It makes it more relatable for people to associate
with a specific brand. So think of a brand
like McDonald's. What would you say is the
personality of McDonald's? Potentially you'd think happy,
fun, friendly, accessible. Most of us would likely have those types of associations
with McDonald's. On the other hand, let's
take a different brand, perhaps a brand like Microsoft. What do you feel of that brand? What do you think the personality
of Microsoft is like? You can only
stereotype Microsoft into being a little
bit of a nerdy guy. A person who is
very knowledgeable, who is very passionate
about technology and innovation and wants to
share that with the world. So brand personality
really makes us think about brands
in a very specific way. And without it, brands
can feel a bit cold, disconnected from
our day to day life. Why is it important thing
for brand strategists? If a brand strategist
has to help a brand to become alive, to help them across all those brand
contact points, right? The contact points, the brand has a point of contact
with a customer, for instance, or whether it's through the
marketing material. Essentially, the
brand strategist needs to understand the
brand's personality. They need to
understand what type of person the brand
would be into, how it communicates
with the world. Brand personality could be a little bit more difficult for brand strategists to
help a brand with specifically in terms
of identifying it, in explaining it,
or adapting it. There are few fun
tools that you can use to really explore this
idea of a brand's persona. The first tool being
humans, archetypes, which have been translated in use by brand
strategists for brands. So it's brand archetypes. These are 12 archetypes that has defined that people's
personality traits. So they personification
really fits into, you might find very
similar types of personality tests available on the Internet like the
Myers-Briggs personality test. This is the same thing, but it fits you into
specific archetypes so that you can work with that
archetype in yourself. Brands can do this too. And a brand can then be personified with one of
these types of archetypes. Archetypes or the caregiver. The rebel, the
outflow, the lover, the ruler, the
creator, the innocent, the sage, the explorer, the magician, the euro, the lover, and the Jay sta. To explain these archetypes, Let's look at three
specifically. Let's look at the creator. The creator is defined
by innovation. A brand like Apple really
fits this type of archetype, apples about creating
innovative technologies. It's about creating
new things and changing the way we think about the world through
these technologies. The creator is someone
who likes to come up with new things to change the world and make a
difference in the world. Let's look at the explorer. The explorer is
defined by wanderlust. They want to find
meaning in the world and explore as much as they can. This is typical of people who
liked to go travel a lot. They feel that explorer
blood in the minutes part of their personality to travel
and see the world G, for instance, fits the explorer. Jeep is about exploring new terrains within the
vehicle that you purchase. It's all about if you have the explorer
personality like we do, you should drive a jeep. And then we can look
at a brand like Nike. Nike really plays into
the hero archetype. If you're looking at
Knox specifically, there's this athletic drive, this extreme focus, and
night really facilitates it. Nyc might be the euro, but really what
they try and do is to connect to the euro. Another tool to
explore this idea of the brand persona is to go through a brand's
personality traits, look at which human
characteristics defines the brand. This is when you'll
make a long list of human characteristics,
personality traits, and making sure that they
should focus on the ones in the brand messaging
that are aligned to the purpose and
vision and values. Using the personality
traits tool, if we look at a brand like Nike, the personality traits
might be focused, inspirational, proactive, spirited,
exciting, provocative. If you've watched one of
those Nick videos on YouTube, you'll know exactly what
I talk about when I say the brand is inspirational
and provocative. It's almost like
their main toward driving you to be the Euro. And those personality traits of inspirational and focused
and driven really come through the questions
to the questions to prompt specific questions that makes the brand or
the people the brand. Think about the brand as
if the brand was a person. Questions you can ask. What is my brand sound like? One of my brands behaviors? What clothes do my brand way? Who am I brands friends. You can also play
a little bit with a brand and ask them
questions like, if my brand was a celebrity, who'd my brand B, it will give you
an insight as to how the brand
personifies themselves. The brand personality is something that you
would also plays into the brand style guide when you are designing
a brand guide, when you're developing a brand. In the next video, we will be looking
at the brand mantra and the brand tagline.
8. Mantra and tagline: In this lesson, we will look at a brand mantra and
a brand tagline. Essentially, these
are both slogans that the company uses, their short, impactful phrases. The brand mantra is an
internal slogan used to inspire and motivate internal stakeholders
like employees. The idea of the mantra
is that it really needs to capture the
brand's essence. It needs to capture that soul, that magic of the brand. It's important to capture
the soul because it's really how internal
stakeholders will be driving the brand's promise and the brands messages
to the outside world. The tagline is also a
short impactful slogan, but it's used for
external stakeholders. So specifically in a
brand's communication to the external stakeholders of the brand, like the customers. The tagline can also be
referred to as the strap line. And it stayed to help
customers and audiences understand very quickly and clearly what the brand is about. As such, it's important for their tagline to be
emotionally connected. You'll often see that
taglines are evocative. They're very clear,
they're very simple. They're under five
widths and total so that they can be
easily remembered. The mantra is also like that, but it doesn't necessarily
always have to be that catchy. It rather needs to
convey information for the internal stakeholders like the other brand elements. The brand mantra and the
brand tagline really needs to flow naturally
out of the purpose, vision, values, and personality. It's very important
for the personality to really come through with
the mantra and the tagline. Another quick note is that these phrases can be
changed over time. You'll see that
Coca-Cola many times have changed the tagline. For instance, this is good. It shows that a
brand is flexible, not stagnant, and that they're
changing with the times. It should just not be
changed too often. To confuse anyone. What does it matter with a
brand has a mantra or tagline. So as I mentioned, we, the tagline specifically gives another type of
depths to the brand. It's really there to
give that extra flavor. Imagine like without
its, just do it. Imagine Apple without
its think different. Imagine Disney without
weird dreams come true. So it really adds that
more emotional connection, that memory ability of
the brand experience. The slogan as well. If you don't have a slogan
that conveys the essence of the brand in a very quick way that gives that information. Your internal stakeholders,
your employees, they might feel lost
in the process. They might not know how to
really convey the essence. So it's almost like a little
quick manual that tells them how to interpret and use the
brand and present the brand. Why is it important for brand strategist to work
with a mantra and tagline? Very often brand
strategists will help companies craft a brand
mantra and a brand tagline. And it's important
that they understand the purpose of the mantra and the tagline so
that they can help brands crafted in
a meaningful way, in a way that's strategic and that will really
make an impact. With taglines. We will
be more familiar with them because taglines
are open to the public. We know what the strap
lines of multiple brands. Whereas with mantras, they
aren't open to the public. They're used internally
in the company. So let's go through
some of these again. But we'll look specifically
at it's complementing of mantra as it is the
two Dr. employees, for instance, let's
start with NYC. The tagline is
obviously just do it. But the mantras speaks
a little bit more in terms of the technical
essence of the brand. Nike's mantra is authentic
athletic performance. The one part of the mantra that stands out for me is authentic. Authentic shows
that they're away, that the people need
to understand that authenticity is important in the representation of the brand. Now let's look at Apple. I think different
is the tagline. But we were looking
at the mantra. The mantra is smart, technological listen to music. It shows that they understand the value of things like music and what that could
mean for the individual. It shows them that these creativity and that as an employee
they could be more creative and possibly open minded about the work
they do at Apple. Now let's look at Disney. The tagline is we
dreams come true. Which makes a lot of
sense if you think about the Disney movies and
theme park experiences. But what about the mantra? Disney's mantras probably
the most exciting for me because it's
so easy and simple. Disease mantras, fun,
friendly entertainment. So again, that would match externally for a
customer, for instance, of a theme park, that they focused on fun
friendly entertainment. But for an employee
working in a theme park to know that they're all about
fun, friendly entertainment. They didn't know
how to be fun and friendly and offer entertainment
in the theme park. It's so simple and it's so
clear that such a great example of a brand mantra. In the next lesson, we will go over visual
and verbal identity.
9. Visual identity: In this lesson, we
will look specifically at the visual identity
of the brand. If you are a designer and
you're looking at now becoming a brand strategist
or incorporating brand strategy into your
work as a designer. This is where your area
of expertise will lie. Most people also
associate the word branding with visual identity. It's all about the logo
and the style guide, and the visual
representation of the brand. The visual identity does make
a large part of the brand, and it is very important. It is essentially the
visual code of the brand. It considers the elements like the brand's logo,
the brand's symbols. Looking at the visuals and videos that the brand
posts on social media, the visuals the brand might
be posting on campaigns. It also considers the
personality treatment of the brand in terms of
its visual look and feel. So things like
typography, colors, and graphics and the
way images are treated. That is very important to the
visual identity because it relays the personality
in a more visual way. The visual identity
can also make a brand more unique and more
differentiated. Because it's the
first thing we see. That's why the visual code, the visual language,
is so important. Because it is the first of contact that many people
will have with the brand. With it. It is seeing an advert
on social media, the bread that they've
not known before, or whether it is driving
down a street and seeing a brand like McDonald's
on the side of the road. Moreover, it's important
because it really makes the brand unique in
terms of recognizability. Why one phosphate brand looks
different to another brand. It gives that additional
layer of differentiation. It's also a great
opportunity for brand to tell the story of
themselves in a visual way. Why is it important for the brand strategy is to
understand the visual identity. Why should the designer be the only one who
cares about it? Often a designer and a brand strategists
can work hand in hand. And it is important for the brand strategists
to really look at how the brands messages are going to come to life
in a visual way. It's also important for
the brand strategists to be part of the visual
identity process. Because the brand
strategists will likely be the person that looks
at that level of consistency that needs to be carried through visually
to make the brand very specific and unique and recognizable throughout
its lifespan. Let's look at a fun example. I want to show you Burger King's re-brand and
how that's really changed. Because they haven't changed their branding and
quite some time. And then when they did, it was done very successfully. When they did this re-brand, what they focused on
was to make it more modern and to make it
more relatable to people. So what they did
was they created the logo in terms
of the Whoppers, so recognizable as the Whopper, they added Burger King as the ingredients between
the two burger buttons. It's a very fun treatment
of changing the logo. But more than that, they
changed the visual code to include a different
color palette because according to them, blue's not a food color. That's not something people associate when they think
of a phosphate brand. So they went with a different color scheme that really showed the personality
in a different way. It's made the bread or modern. But it has this
retro feel to it, which I think is quite cool as a personality
trait for the brand. And then they modernized it. These business simplification to logos where the sharp edges, color schemes are not
gradient focused anymore. Flat colors are used, lines are more
simple and sharper. And that made the brand
feel a lot more modern. When they've done this re-brand. Essentially they rebrand the visual language
reinterpretation shows the start of a new era. In the next video, we will look at verbal language.
10. Verbal identity: In this lesson, we will
look at verbal language, like the visual language, which is the Visual
Code of a brand. The verbal language is the
verbal code of the brand. The verbal code is really about what the
brand sounds like, but also how a brand speaks. That's often how we
interpret things like the brand's voice. These are tone of communication. And it's all day to bring
the brand to life again, to bring that
personality into life. But in a way that's recognizable in terms of
how the brand sounds. It's very important
for brands to sound a specific way and that they articulate clearly so that when people use the brand, they know exactly
what brand it is. They don't need the visuals to know which brand
it is the same sheet. I believe that behind each
brand is a storyteller. That's storyteller helps
the brand come to life. So just as how they are
different authors that write books in a specific tone
and a specific style. A brand will have a specific tone in this
specific style when it comes to the verbal
language and communication. In short, it's the verbal
expression of a brand. If you're wondering and which elements the verbal
language might be apparent. It's very simple. It's unwritten languages well, so we're looking at articles, we're looking at media releases, we're looking at the
captions of social media, not just things like a
podcast or a video way. A brand has an
opportunity to use voice and like with
the visual language, why it's important is that
it differentiates the brand. It brings the brand to life. It adds another layer
to how the brand is experienced and it really makes the brand
more recognizable. Also important about
verbal language way a visual is very quick in
terms of its interpretation. You see an image and that's it. You have the opportunity with verbal language to go
on in a longer format, like in an article, you can capture a
lot more information and personality in 500 words. Then you can in a social media post with
a few lines of caption. Why is it important for
the brand strategist? Well, the brand
strategist will be vital and bringing
the brand to life. So very often, the
brand strategists will be part of curating the verbal language
of the brand or facilitating consistency of the verbal
language of a brand. Again, it's not just the
copywriter that needs to be part of the verbal
language process. I think it's important
to really consider few guidelines when it comes to crafting
a verbal language. What would it even mean to
craft how a brand speaks? Water brands sounds like
it can be as simple as what we say versus what
we don't say as a brand. It can also be
something like how you have a style guide with
your visual language, like a visual
identity style guide. You could also have a
grandma guidelines guide. This could cover things like capitalization,
abbreviation, contractions. What's the vocabulary
of the brand? Does the brand use emojis? As an example,
looking at emojis, does your brand use emojis in
it's Twitter conversations? How does the brand sound? Does the branch sound
friendly and accessible? Does the brand sound very
serious and authoritative? So these are things
that can be added in the style guide,
grandma guidelines. What type of
vocabulary as excused? So these are the types of things that can be
added into the style guide to bring that brand to life in terms of its
verbal language. An example that I'd like
to use your Starbucks. It is also something fun about
the language in the sense that there is a specific
coffee lingo that they use and that
customer use that familiarizes the
brand and makes it more recognizable as Starbucks. And using the word vein
t obviously adds to the personality of Starbucks and differentiates them from
other coffee brands. But it's also about the
brand being more expressive. It shows that they are really passionate about
the coffee story. Using a word like venti adds
to the coffee experience, rather than using
the word Lodge, which might not add anything
to the coffee experience. So they treatment of
that type of language really makes the brand come
to life in a different way. In the next lesson, we will look at
brand positioning.
11. Brand Positioning: In this lesson, we will
look at brand positioning. I see brand positioning as all the brand elements in the
system coming together now, to create a little
mini plan of action, it looks at a way forward. It looks at a
statement that you can use on a marketing
labels specifically. Let's jump right into it. Brand positioning is essentially the brand understanding its
position in the market. It is way the brand now citrate. Let's solve in terms of its target market and in
terms of its competitors. It flows naturally from
the purpose as well. So it's more of a lengthier statement that
comes from the purpose. And it shouldn't be created in conjunction with
the brand mantra. Because it is an
internal statement. It's a statement internally
for the brand to use so that the brand and its people understand with saturated
than the market. Other ways to think of brand positioning
is to almost think of brand positioning as
the unique selling point. It's what makes the brand
different in the market. There's two terms that
I'd like you to consider. The first is positioning and the second is differentiation. Positioning, according
to linear Ellis is a meaningful and distinct
competitive position in the target customer's mind. So what does this mean? This essentially means that
a brand's customer has a very specific perception
of a specific brand. So I might have a very
specific perception of McDonald's in
comparison to KFC. I think of them differently, but in my mind, they different for
specific reasons because I've had a specific brand
experience with them. My experience has
been informed from the actual customer
experience of visiting a McDonald's or KFC, or whether it has been
from my interactions. The brand on social
media, for instance, positioning looks at
the target market. Differentiation,
on the other hand, is a set of meaningful
differences to distinguish a brand
from the competition. So it takes it a step further. It makes sure that the brand is differentiated in the market. Looking at other brands
who possibly do something similar to watch
your brand, does. It gives someone a reason to choose one brand over another. And that's why none of the fast food places in the
world look exactly the same. Why is brand
positioning important? Essentially, it helps the branch understand the position
in the market. It helps them to understand
whether they are truly unique and making a unique
impact on the world. It also helps the brand to craft a specific perception to make
the brand feel more unique. So it's about being more unique, but it's also about
helping a brand to craft a unique
spot in the market. Why is it important
for brand strategist? While brand strategists,
that is their job. Their job is often
to help position the brand differently
in the market so that the brand has a better
chance in the market. They are they to
help the brand be more unique, to be
differentiated, to have a unique position that can come through and helping them to craft
brand messaging, hoping the brand to
remain consistent, or helping them to
craft a brand identity. You might also need to craft a brand positioning statement
as a brand strategist. So how would you do that? Brand positioning
statement follows a very specific recipe. This recipe contains the
following ingredients. A target market, a brand, the brand category, the
differentiator of the brand. The target markets need the brand promise or
the brand's reason to believe this might be phrased differently depending on the
specific race be followed. Some recipes might also include the benefits
to the customer. So how their target
market need is solved. Or the reason to believe might be the brand promise
and certain recipes. But at the core it's
actually the same thing. So let's look at an example. So we've dealt specifically
with NYC now of u times. And when we looked at night, we looked at Nike
persona of the euro. We've looked at the personality
traits of being athletic, of being inspirational
and focused and driven. Then we've also looked at the brands tagline and
the brands mantra. So just do it and athletic
performance and authentic. So let's bring this into the brand's positioning
statement for NYC. They statement is,
for serious athletes, not gives confidence that provides the perfect
shoe for every sport. Again, this isn't
tonal statements, so we're not a 100%
sure that this is Mike's 100%
positioning statement. Knowing what we know from like, this is a good statement to look at because they is
something true about it. And it will illustrate
the example. For serious athletes,
that's the target market. It's people who are really serious about the
sport that they're in. These are people who are
athletic or have a drive to be athletic now
gives confidence. So that's essentially they reason to believe
they brand promise. They are saying
that if you weigh Nike shoes or neither
athletic way, that you will feel
more confident. And most people looking
for athletic way, that's essentially what
they want to feel. They want to feel
comfortable and confident that they know that they are secure in this way when they
are doing the sport. That provides the perfect
shoe for every sport. That shows the category or the brands also exist
within that category, like Adidas for instance. But way the
differentiator really comes in is to speak about that reason to believe that
benefit, that brand promise. If you're looking at that, it's not just promising any issue. They've promising
the perfect shoe. So we're in the mantra, they focused on performance. You can see this null. There's a perfectionism,
the perfect shoe, they promise that they can
give you the perfect fit, the comfortable fit,
the fit that will make you feel comfortable
when you read that shoe. Thank you for watching. These have been the core
videos for the class. In the next lesson, I
will take you through a summary and final
thoughts on the class.
12. Final Thoughts: Thank you for watching and
joining me on this journey of brand identity elements in
the brand identity system. It's going through some key
takeaways of every lesson. Firstly, we looked
at brand purpose. Brand purpose as a brand's most reasonable
reason for existing. And it's the COI
identity of a brand that propels all of the other
brand elements for it, the vision of a
brand is what helps the brand to achieve
its future goals. With both of these elements. These elements need to be sincere and authentic
and meaningful, real to the brand. It shouldn't be
fake and insincere. It should be something
that's really close to the heart of the people
who created the brand. And it should be something
that the brand incorporates into the day-to-day actions. Next up, we dealt with values. Values are the
beliefs of a company. It's the guiding compass to
the personality of the brand. Brand personality
and brand persona, or brand character traits
that uphold the purpose. It's also represented through the verbal and visual
language of a brand. We then looked at
mantra and tagline. The mantra of a brand
is an internal phrase, or the internal
associations that motivates internal stakeholders
on the brand's presence. The tagline is a phrase
that emotionally connect external stakeholders or the brand and brand
communication. The visual language is the
visual identity elements, the Visual Code
of the brand that brings the brand's
personality to life. The verbal language is
the verbal code that expresses the brand verbally and brings the brand
verbally to live. Those are things like
tone of communication, brand voice, or a
grandma guidelines. Lastly, we looked at brand positioning and
brand positioning. We looked at in terms of the
brand positioning statement, which helps brands and brand strategists to
really understand the position of the brand and how they are
different in the market. Feel free to connect with
me and other ways as well. You can join my
educational Facebook group called conscious entrepreneurs
building brand glove. You can also subscribe to my YouTube channel
and watch some of my content on branding and business on YouTube
specifically. It's different to this because this is more educational nature, but it is nice channel
to follow nonetheless, for brand and marketing content. Links for my Facebook group and the YouTube channel
will be posted. I'd also like to invite
you to kindly leave a review of this class
below a reminder, there's also a class
project which I encourage you to do
because it allows you to really attempt creating your own brand
identity system and to attempt being a
brand strategist. You can post that either in the discussions on
the project section of the class below. And I'd be happy to provide
feedback as well on that. I look forward to connecting
with you further in the discussion section
on the links provided. Thank you. Bye bye.