When a beginner start their User Experience Design process, they get confused about where to start the UX Design Process. There are hundreds of things involved in a UX Design process and each design firm uses their own version of this User Experience Process.

Project based course –

→ Creating and Improving User Experience of an Ecommerce Startup called Frokland

Should we start with User Interviews, Personas or Customer Journey Maps? Should we first define the scope of the product? Which UX process is related to Users or the Business?

In this class, you will learn how to start User Experience process in a simplified way for beginners and why do we need User personas, feature matrix, competitive analysis etc…

You will get tons of DOWNLOABLE RESOURCES in the format of

PDF Notes
UX Templates to get started

You will learn about

User Lifecycle Funnel
Defining the Scope of the Product
Stakeholder Interviews
User Interviews
WAAD Affinity Diagram
Personas
Empathy Maps
User Journey Maps
Feature Matrix
Competitive Analysis
User Scenarios
User Stories
Hierarchical Task Inventory Model
User Flows
Site Maps
Card Sorting for Information Architecture
Task Interaction Models
Wireframes
Prototypes (in details with types of prototypes)
Usability Tests
First Impressions Test (5 seconds test)
Essential Task Test
Workaround Test
Surveys & Questionnaire

I will also show you few online tools to create User Flows, Site maps, Card Sorting, Personas and User Journey maps so you can create them online with ease

If you have any question, you can always ask me

Now let’s dive into the course and start learning the UX process in detail

Pooja Gupta

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