Evaluate the usability of your product.

ASSIGNMENT

Put your learning into action, and evaluate the usability of your own product — or even one you love! This is an opportunity to deepen your understanding of usability, improving your instincts for evaluating usability and helping you unlock great customer experiences.

Option A: Do a heuristic evaluation of a product, site, or app that is not your own! Check out the resources below for lists of heuristics you can use.

Option B: Run a usability study of your own product, site, or app. Do an informal "hallway" test, consider an in-person moderated session, or explore remote unmoderate options on a platform like UserTesting.

Have fun!

DELIVERABLE

Use your project workspace as an ongoing place to document your progress, share your learnings, and post your work.

A complete project will include:

Description of the product, site, or app
Captured data (notes, video clips, images, etc.)
Insights and/or improvements

FAQs

I don't have a product. Can I still do the project?

Feel free to do this exercise with any product you love.

Where do I post?

Use the community tab for quick discussions, questions, answers. Use your project workspace (just click "Start a Project") as an ongoing place to share your journey map, progress, questions, and learnings.

I want to learn more about UX. What do you recommend?

Check out the resources below and the other UserTesting classes here on Skillshare!

RESOURCES

Explore more Skillshare classes with UserTesting:

Intro to UX: Creating Great Omnichannel Experiences

Intro to UX: User Experience Research Methods

Heuristics

10 Usability Heuristics for User Interface Design by Jakob Nielsen
Guiding Principles for Experience Design by Whitney Hess
Psychological Usability Heuristics by Susan Weinschenk

Books and Links

Getting Started as a UX Researcher: Tips and Resources
A Primer on Affinity Diagramming from UsabilityNet
Don't Make Me Think: A Common Sense Approach to Web Usability, 2nd Edition (Steve Krug)
Usability Testing Essentials: Ready, Set...Test! 1st Edition (Carol M. Barnum)
Observing the User Experience, Second Edition: A Practitioner's Guide to User Research 2nd Edition (Elizabeth Goodman, Mike Kuniavsky, and Andrea Moed)

Podcasts

UIE Brain Sparks — This is the podcast of Jared Spool, founder of User Interface Engineering. It includes interviews and keynote speeches from leading UX professionals like Brad Frost, Luke W, Jeff Gothelf.
Dollars to Donuts — Master interviewer Steve Portigal talks with the people who lead user research in their organization. Fascinating stories about how research is being integrated in large companies like Citrix, Edmunds, and Etsy.
UXPod — Interviews and thought provoking discussions about user experience, user research, website design, and usability in general.
Boxes and Arrows — Interviews with professionals in the field of information architecture, interaction design, and user experience.

More Resources via UserTesting

Natalie Cipriano

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