Phone Answering Tips To Save A Business! Premium class

Bill Patti, Phone Answering Tips To Save A Business!

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7 Videos (27m)
    • INTRODUCTION 2:47

      2:47
    • ANSWER CALLS QUICKLY 4:58

      4:58
    • SMILE, BE WARM & ENTHUSIASTIC 2:59

      2:59
    • GREET CUSTOMERS COURTEOUSLY & IDENTIFY YOURSELF & ORGANIZATION 4:31

      4:31
    • ENUNCIATE CLEARLY 4:30

      4:30
    • MATCH CUSTOMER'S DEMEANOR & NEVER GET DISTRACTED ANSWERING PHONES 3:06

      3:06
    • TAKE MESSAGES COMPLETELY & ACCURATELY 4:33

      3:43

About This Class

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Despite our recent bold and ever changing advances in telecommunication, some of the simplest business ideas still ring true. So begins our story of "Phone Answering Tips To Save A Business." 

These six suggestions for improving your customer relations and service, are generally more elusive than ever for most business ventures.  But when due diligence is applied to the care and feeding of your customers via the phone, businesses can easily promote customer trust, loyalty and return business.  No other device ever invented, is more important to business in the 21st century, than the telephone.  

Quite simply, this class offers overlooked, inexpensive ideas to help insure your business will succeed, now and into the future.  The smart business owner understands the needs of their customers and tries to meet their expectations everyday, utilizing the proper care and usage of voice/speech communication skills, both in person and on the phone.

A must class for current and future business owners who want to beat the high odds of failure, by employing proper phone techniques and speech in their chosen business field.

1 of 1 students recommendSee All

This is a well-thought out and presented class covering the best practices to be used in answering your business phone. Mr. Patti has a pleasant voice and excellent delivery. Though I suppose that should be expected given his list of accomplishments. A note to the instructor: Thank you for providing this class. I look forward to any future classes you may provide!

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Students

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Bill Patti

Phone Answering Tips To Save A Business!

Award winning national Radio/TV personality and voice over talent for more than 25 years.

Voice heard in thousands of national Radio/TV commercials, infomercials, corporate DVDs, CD Roms, & videos for The Golf Channel, Disney, Universal Studios, Sea World, U.S.Army, Delta Airlines, Windjammer Cruises, Darden Restaurants, Lowes, Time Warner Cable and many more.

15 years as Master Of Ceremonies/Comedian for touring variety show performing in over 1200 USA shows in 29 states.

National/Regional voice/speech communication lecturer/speaker.

Professor, teaching broadcast/speech courses for 15 years at the University Of Central Florida.

BA--Radio & TV--Butler University, Indianapolis, Indiana.

My extensive teaching, on air, performing and speaking experience will give you the winning voice/spech communication edge in your business, career and personal life.
Let me help you...
UNLEASH THE POWER OF YOUR SPEAKING VOICE!