How to Motivate Yourself and Others Premium class

Lawrence Miller, Lean Management Coach

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20 Videos (3h 25m)
    • Introduction

    • The Hierarchy of Motivation

    • The Power of Purpose

    • Social Motivation and the Radius of Trust

    • Situational Motivation - The ABC's

    • Situational Motivation - Why it Works

    • Lean Culture and Motivation

    • Fact Based Definitions

    • Types of Positive Reinforcement

    • Keys to Intrinsic Motivation

    • Targets, Goals and Objectives

    • Schedules of Reinforcement

    • Analyzing Performance Problems

    • Modeling and Appreciative Inquiry

    • The Balance of Consequences

    • The Power of Immediacy

    • Reducing Poor Performance - To Punish or Not?

    • Coaching Part 1

    • Coaching Part 2

    • Summary


About This Class

There are two keys to success: competence and motivation. And, most important is becoming competent at motivating yourself and others. That is the purpose of this course.

I have authored more than ten books and the key to getting books published is simply the self-discipline to sit yourself down and write! I have been CEO of two companies and consulted with more than one hundred major corporations on human performance. They keys to improving motivation and performance are well known. In this course I have distilled the science of human behavior down to the essential practical lessons that every entrepreneur and manager must know and practice to succeed.

The topics covered in the course include the following:

  • Sources of Motivation
  • Intrinsic and Extrinsic Motivation
  • The Coaching Kata
  • Optimizing Social Reinforcement
  • Developing a System of Motivation
  • The ABC Model of Managing Behavior
  • Using Reinforcement Schedules
  • Is it a “Can’t Do” or a “Won’t Do?”
  • Managing Yourself. The Biggest Challenge!

Course Objectives:

  • To gain mastery over your own behavior and to maximize your influence over your employees and associates.
  • To learn a model of analyzing and solving human performance problems.
  • To optimize all sources of motivation. You will learn an inclusive model that includes a) spiritual motivations, b) social motivation, and c) situational sources of motivation and methods to apply each to your own life and within your organizaton.
  • To learn to apply the science of behavior management to yourself and others. This includes the ABC model of identifying antecedents, pinpointed behavior, and consequences that reinforce the behavior.
  • You will learn how Lean management (Toyota Production System), is both a technical and social system and how it employees the forces of motivation to engage and optimzie human performance.
  • You will learn the "Coaching Kata", a simple and proven method of coaching others to improve specific skills and behavior.

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whether you're a mom or a leader in corporate America at sometime you will need how to motivate those you are engaged with. This class will leave you feeling well equipped for the task!





Lawrence Miller

Lean Management Coach

For the past forty years Lawrence M. Miller has worked to improve the performance of organizations and the skills of their leaders. His expertise is derived from hands on experience creating change in the culture of hundreds of organizations.

He began his work in youth prisons after recognizing that the learning system in the organization had exactly the opposite of its intended effect – increasing, rather than decreasing, dysfunctional behavior. For four years he worked to redesign the prison system by establishing the first free-economy behind prison walls, where each inmate had to pay rent, maintain a checking account, and pay for everything he desired. This was his first application of organizational transformation.

He has been consulting, writing and speaking about business organization and culture since 1973. After ten years with another consulting firm, he formed his own firm, the Miller Howard Consulting Group in 1983. In 1998 he sold his firm to Towers Perrin, an international human resource consulting firm and became a Principal of that firm. In 1999 he left that firm to focus on solo consulting projects.

He and his firm were one of the early proponents of team-based management and worked with many clients to implement Team Management from the senior executive team to include every level and every employee in the organization. The Team Management process created a company of business managers, with every employee focused on continuous improvement of business performance. In addition to directing the overall change process, Mr. Miller personally coached the senior management team of many of his clients.

The implementation of Team Management led to the realization that the whole-system of the organization needed to be redesigned to create alignment so all systems, structure, skills, style and symbols support the same goals and culture. From this realization he developed the process of Whole System Architecture that is a high involvement method of rethinking all of the systems, structures and culture of the organization. Among his consulting clients have been 3M, Corning, Shell Oil Company, Amoco and Texaco, Shell Chemicals, Air Canada and Varig Airlines, Eastman Chemicals, Xerox, Harris Corporation, McDonald’s and Chick-fil-A, Merck and Upjohn Pharmaceuticals, United Technologies, Metropolitan Life and Landmark Communications.

Mr. Miller has authored ten books, among them American Spirit: Visions of A New Corporate Culture, which was the text for Honda of America's course on their values and culture; and Barbarians to Bureaucrats: Corporate Life Cycle Strategies, which draws on the history of the rise and fall of civilizations to illustrate the patterns of leadership and evolution in corporate cultures. Most recently he authored Getting to Lean – Transformational Change Management that draws on the best change management practices such as socio-technical system design, appreciative inquiry, and systems thinking or learning organizations to provide a road map to transforming organizations. He has also authored Team Kata - Your Guide to Becoming A High Performing Team, the core human process of lean organizations. He has appeared on the Today Show, CNN, made numerous appearances on CNBC, has written for The New York Times and been the subject of a feature story in Industry Week magazine.