A3 Method: The Creative Approach to Business Problem Solving Premium class

Elaine Huggins, Facilitating Creative Improvement

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11 Videos (1h 41m)
    • Introduction

    • A3 Project and Overview

    • A3-Step 1-Problem Statement

    • A3 Step 2 Performance Issues

    • A3-Step 3-Setting Targets

    • A3-Step 4-Gaining Insights

    • A3-Step 5-Action Plans

    • A3-Step 6-Creative Flow

    • A3-Step 7-Confirming Results

    • A3-Step 8-Formless to Form:Standarizing

    • Start Project: 5-Minute Problem Statement


About This Class

No matter how much you love your business, whether you own your own, or are the "employee of the year", there are times when you hit a wall. A problem comes up, you wrack your brains, but nothing happens. You may wonder if you've made a huge mistake, if you've "climbed the wrong ladder", or you've lost your "mojo".

In this class you will learn a simple 8-step problem solving methodology that is visual and called an "A3 document". It  allows you to gain deeper insight into the wall that you've hit, and will ultimately unleash your creativity that will allow you to jump through, go around, tunnel under, or simply see the wall differently.





Elaine Huggins

Facilitating Creative Improvement

Taking Leaders and their improvement teams to the Big "A-Ha" of their own insight and creativity! Business process improvement advisor/coach using the 3 principals of Mind, Consciousness, and Thought to drive extraordinary improvement with half the effort and none of the stress.

Registered Nurse with a Masters in Nursing Administration

Certified Professional in Healthcare Quality (CPHQ)

Experienced LEAN Blackbelt; Healthcare improvement advisor. Providing personal and business coaching to Quality Leaders, Lean workshops, development of Kaizen teams and employee engagement. As an Improvement Advisor I am devoted to helping identify, plan, and execute improvement projects throughout the organization, deliver successful results, and spread changes throughout the entire system. My experience increases the success potential.

15 years’ experience in facilitating performance improvement teams and strategic planning teams using 8-step PDCA, Taproot, FMEA, Lean, Theory of Constraints, and Business Process Reengineering

8 years’ experience in directing accreditation, risk management, and patient /organizational safety programs for home care; ambulatory, and hospital organizations. Responsible for tracking and trending of multiple organizational performance metrics using statistical process control                                                                                                                                    

Specialized training in principals of Total Quality Management, Performance Improvement and DoD Risk Management; JCAHO and DoD Patient Safety Concepts, Lean/Six Sigma, and Project Management