Write Like A Boss: Write Better Business Letters, Blogs, and Reports | Tom Valcanis | Skillshare

Write Like A Boss: Write Better Business Letters, Blogs, and Reports

Tom Valcanis, Copywriter and Journalist

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5 Lessons (40m)
    • 1. Introduction

    • 2. Setting Yourself Up For Success

    • 3. Beginnings, Middles, and Endings

    • 4. Clarity and Concision

    • 5. Notetaking


About This Class

Get ahead in business...write like a boss!

If you feel like you aren't making an impact with your writing, are terrified of facing the keyboard, or think writing is holding you back in your career, this course is for you.

This course is written and delivered by Tom Valcanis (BA, MComn&MediaSt), award-winning copywriter and journalist at I Sell Words. He has worked with top brands in Australia as a copywriter, and has written for Fairfax Media, Junkee, Beat, The Big Issue and more mastheads as a journalist. He was also Editor of Australian rock music and lifestyle mag, Hysteria Mag (2015-2018).

In this course, you will learn how to hone your written English skills for a professional setting. We'll tackle the basics of written communication, how to write emails that get your point across, writing letters and blog posts as an added skill, and a few tips and tricks to make your writing more memorable, persuasive, and accessible to as many people as possible.

You Will Learn:

  • Methods of Workplace Communication and their differences
  • How Writing is like Talking
  • Better Notetaking
  • Narrative and Tense Agreement
  • The Elements of Style
  • How to Edit and Proof Yourself

As well as a special review module to prepare you for the final class project.

This course is for anyone who has trouble getting their point across at work or wants to improve their written English skills to advance their careers.

Recommended for people with an IELTS score of at least 5.5 (or equivalent).


1. Introduction: Bumble, canIs and welcome to my school share class, Right, like a boss, right, Better business letters, blokes and reports. Now this is a course that is designed for people who feel that don't make an impact with the written English, especially in in the career and in emails, in reports and other business activities that require clear and concise written English to get your point across. I designed this course after I did a seminar at the Bayside Business Network, which is a professional networking group in, uh, Bayside, Melbourne, which is in Australia. If you didn't know Andi, it was quite a interesting activity for May as someone who is a writer and not a talker. But basically, a lot of people have trouble. I don't have the confidence to articulate themselves in written English, and it is due to a few factors, in my opinion, a lot of people in business, especially in professional settings from academia, academia. If many of you may know, I'm requires a little bit off, um, embellishment to get your point across an arbitrary word limits, such as 2000 words on any given subject. Now you don't need to. Those words to communicate, think things that can be communicated in 1/4 of that. And what happens is when sort of academia Salt Lakes into the professional world to get about buzzwords, jargon, Impenetrable English that seems to confuse more people than it seeks to communicate with. But this is what this, of course, is all about. It's about clear, concise English there help you communicate your ideas more effectively and hopefully give you the confidence to, um, the pursue, um, higher positions or anything like that. But you may have in your career. So this is all about writing better business letters, plugs and reports as a sort of primer. Um, if you're sort of dreading the keyboard or it takes you such a long time to get your ideas together or you're very reluctant to send emails and things like that, I think this cause is definitely for you. So why should you learn better business riding? Well, there's a lot of reasons. I mean the first thing, the clear communication is the key to business success, and I know this is quite overused. But Warren Buffett, the hedge fund manager billionaire of Berkshire Hathaway, in his outlook on business. Communication is, he writes, his any reports as if it was to his sister. It was known economist or and and not a business person in any stretch of the imagination. But he rides with her in mind because it will effectively communicate everything he has to say to the most amount of people. So communication in the professional setting is to communicate your ideas or your wants and desires for business or plans of action to as many people as possible. Now, as I mentioned before, corporate and academic English is not suited to clarity and concision use way too many was when they're not required, and this complete confusion and miscommunication, especially across cup cultural barriers. The best you get your ideas is as simply as possible, and that requires clarity and concision. That means your communication is easier to understand on that means we'll pick up your letter or block or whatever it is and run with it. If you require people to come back it, it just bugs people down. It's not efficient and can can lead to misunderstandings. As as as you can see here, the easier. The message is not to understand that easier to perform this way to engage. If you have a letter or a blow post that is trying to pitching your product or is trying to I don't know. Maybe you want to pay rise and you're trying to demonstrate that value that you bring to the company. Um, and you you sort of jogging and other Impenetrable language. Your boss probably doesn't have that much time, or if your boss yourself, who doesn't have all the time in the world, won't be persuaded by something they really have to struggle to understand. And it is a core competency in old times business, especially in the states. Wait, written English is not an option. It's it's it's vital, especially in English speaking country. Articulate yourself well, there is a perception that you are not as competent in other areas as sorry is that to say this and this applies to all professions, even if you deal with numbers and I turned like dealing with numbers. But written English, which is clear, concise, is always going to be a winner. So this is what you learn in this course. You learn how to make your writing clear, you're able to be concise, which means to make it a short as possible while giving while delivering the message. In four, you'll learn persuasive techniques, which you may have forgotten from high school days or maybe didn't learn in high school days. There's different levels of education out there, and some English teachers are better than others. You'll learn how to adapt your style and turn to different situations, and you'll be able to no take better and get your ideas on paper before you leap into the actual rising and you'll learn how to edit yourself. Which is the biggest bugbear off so many would be. Rytas editing seems to be the biggest challenge for many people. There is a perception out there that people writers such as myself just ride it and it goes that perfect. And that's typically but the truth. The truth is, editing and proofing is vital to too great communication, and polished work doesn't seem polished because it's polished that work now what you'll need not very much. If you're already watching this on a computer, you pretty much halfway that you need a pen and paper for taking notes. You can use a Dictaphone or a on an app on your phone to record. But at the end of the day, you'll need to get these notes onto paper in some way or form Microsoft Word or leave the office or an equivalent road process up. And then I'll score off 5.5 over. Now, many of you may be familiar with buyouts, which is the international English Learning Test. Score 5.5 is probably the upper limit for this course. Obviously, if you struggle with with basic English, this course is not for year, unfortunately. And yes, as I said, a voice recorder is optional but not required. Now I am going to assess your work based on your court skills with a class project, and you can choose from three different projects. Then you can write a letter to your superior before or a block post for proposed customers and a report. The stakeholders. Now the final project will actually come in a mock meeting where I'll get some of my ropes on my friends in and will discuss a project or a product, and you'll be required to take notes and then tailor the message that we are trying to convey to one of these projects, and then you'll be assessed on how well you taking notes, How well you proof? Well, you convey your ideas and there is an optional pre assessment handed where I can actually give you point is and see if you're on the right track. So the criteria has discussed is no taking, drafting, editing an overall demonstration off course. Thank you so much for having a look at my introduction, and I hope to see some of you on the course as we progress. 2. Setting Yourself Up For Success: Hi, I'm Tom Valkanis. And welcome to the second lesson in the right, like the boss. Serious. Now this lesson will be about setting yourself up for success. Now everyone needs a word process. Everyone has a work process off. You can either use Liberate office or Microsoft Word, but marks of work tends to be the most prolific and would process it out there. So there's a few trip tips and tricks you condone. Help you with your writing. Now you have to get to the proofing menu, and I'll just do this real quick. In the most recent in the most recent version of Microsoft work, you have to navigate to file now use office 365 You might use a varying version of Microsoft Word, but they will have these options in one way or another. You have to navigate toe options options and then go to the word options. Now there's proofing menu that allows you to customize your that allows you to customize how Microsoft Word proofs and edit your documents. Now what you want to do is choose the checks editor will perform the grammar and refinements, and this might be grammar and style and other versions of work. But this is what he has to do any any have to click on settings. Grammar and refinements is probably what you need, and you can check all of these and you can check. All of these can check all of these grammar mistakes. So academic degrees capitalization, capitalization, March in May and things like that. These mind not will be checked. So I would also check these ones for clarity and conciseness. Now I checked ever placement complex words, double negation jargon, passive voice, passive voices of real killer when it comes to writing in business because everything is about action, passive voice with another actor, words expressing uncertainty and words in split infinitives split infinitives is not that big of a deal. Sometimes they're necessary, but to get used to clarity and conciseness. It's good. Use all of these options when you're when you're first starting out formal language. This is really up to you. It depends on your work environment. From cloak over his contractions. It's they there. Usually they're just set of contraction. Usually they're OK. In the work environment, you don't need to be to formal in most environs spot. If you have noticed in most communication through your work that informal language and slang and contractions are not permitted, then you wouldn't REM It's not to put these check these here. Obviously, gender specific language is also another one in the workplace that is required. If you're not quite good on that, it might be a bugbear that you want to address. Obviously, this punctuation conventions like common with adverb eels, the Oxford comma. I personally use the Oxford comma. I think it makes writing much more clear than using not using it. Click the Oxford comma here. There's also resume and vocabulary choices. Weight verbs. I would put weak verbs on their, especially because very good and usually weak verbs are indicative of a unclear riding style, and it doesn't make your writing as bold as it could be. So these this is what you should check in your Microsoft word. This is what you should check in Microsoft Word to get the gap grammar and style correct, and this will apply to every document you right, so our website you can use this Hemingway editor. This is a Hemingway app dot com. Now Hemingway is named after Ernest Hemingway, who had a very direct and bold style, very short sentences, no fat, no adverbs, no passive voice and generally a quite a direct style that appealed to most people. Now I've got a little bit of a snippet here to show you how Hemingway edit toe work. So basically it will show you have if you have long sentences or unwieldy sentences or adverbs or passive voice. Now these are color coded here, so adverbs are in the blue area here, and it looks for passive voice, simpler alternatives, hard to read and then very hard to rate. And great five. Great ability will tell you if it's good, readability or not, and good readability is about grade five to grade eight, I'd say, um, on the readability scale, anything over that that it just gets too hard to rate and people just turn off. So this is a little bit of a snippet from when my early days off journalism, interviewing a rock n roll metal guitar, scored back Caballero from Self fly and Sepultura and cover their conspiracy, and he does his own thing as well. He's very busy, man, and this was from a article from Hysteria magazine. Obviously, this is not a business oriented text, but it'll it demonstrates how Hemingway editor work. So if it picks up on an adverb, it'll tell you to admit it and you can make it. It's accordingly. So this is a muse. Active voice. So let's say the guy's addicted to riffs maxillary prediction this huge. Okay, so just it's probably doesn't make sense from a style. It probably doesn't make sense from much of a South perspective, but as you can see it now, it's in an active voice. This is a quote, but we can still use it to demonstrate how to make brining Boulder clear. So I got in this insane Frank may mind from motivation. I end up writing riff after riff after riff nonstop so we could just use Put that there Beautiful Stop Teoh, restrict the clothes. One idea for one o'clock. We'll talk about that in later lessons, and then we could admit, just then we can admit just, uh, el Capitano Oezil's talk Extreme metal export X is, and I can't but as weak as you can see this sentences now hard, not just very hard to read, but we can get rid of this part of them. We get rid of this part. I don't make it quite easy to raid. Max is part of Brazil's talk extreme metal exports. So this is quite a this quite a powerful tool to run all of your correspondence, e mails, close reports, etcetera through Hemingway. But the next step is making good decisions with your words, so you don't have to run into these so you don't have to run into these problems now. Putting things through Hemingway editor is a good first step. Well, last step. It's a good last step to editing, but we'll go through how to make good word choices or judicious were choices when it comes to clarity and concision in the next lesson, thanks. 3. Beginnings, Middles, and Endings: hi and welcome to lessen three of right like a boss. My better business letters, plugs and reports with me, Tom Valkanis so that we're gonna talk about the narrative structure and how it applies to all methods of communication in the workplace. That could be a male's blog's reports. Let us what have you? The narrative structure is kind of overlooked in English because it's so ubiquitous, Which means is everywhere. The narrative structure is pretty simple and straightforward. All writing the men of what it is requires these three things a beginning, a middle and it ending. That's it. Every story starts with. Once upon a time, the character goes through some kind of journey that arrives at the end, and now a lot of people in business get this convoluted or or mixed up because they mistakenly think that there is some kind of difference to riding for business. Business writing is the same as any kind of writing that you care to do. It still needs the same structure, so if you're going to write something with that, the letter or name out, or sometimes a blawg, the native reference the past first now that could mean anything from referencing the past email meeting or some kind of business communication. Typically, you'll say in reference to last meeting or when we talked on the phone, something that happened before you started writing this email. So if you're going to write an email reference the past first, that's how that's where the beginning is that. But if there is, if this is a new email or a new topic that you're trying to communicate, then trying to get to as close to as now as possible so the next part of your letter or email state, what's happening now may be your problem. Or maybe that you need to talk to a supplier about something that could be literally anything. But the point of the second part of the email is to state what's happening now so you can communicate the function of this message. The last body is what needs doing in the future. You'll call to action, so to speak. What do you need from this email this communication that you're putting out there? Do you need someone to do something for you? Do you need more information about something usually in a male is since to get some kind of response and respond to some kind of action. So in practical terms, you have to reference the past first. But and that can vary. It could be from two weeks ago, 23 weeks ago. It could be from a year. It could be from 10 minutes ago. But you have to reference a pass first to give someone context of where this email or letter is coming from, and you have to stay. What's happening right now why you're sending this email in the first place and then the call to action What you need the other person to do. Thanks to this communication, do you need some information from them? Do you need them to take some kind of action? Do you need to? Do you need? Do you need them to follow up on something now? Obviously, not every email is gonna be like this. You might send one line on bond. Most able is structured in a narrative structure where in a thread or chain where you can sort of go back and reference passed a males. However, this can get a bit messy and convoluted, even if you use even if you use some kind of change email system. So providing context by referencing the past first is always a good idea, then stating what needs to be done and then what needs to be done in the future. So this is useful for writing almost everything. Like I said, emails reports, especially reports, because reports will sort of come in halfway through the narrative structure because you're usually reports are building on what's come before. So in reference to an annual report, so to speak, last year's annual report might have shows of growth off this year. The numbers might not be so good, so referencing the past verse is always very useful. And really, it's mandatory letters. They're always need context because you're just getting a piece of correspondence out of the blue for in your mailbox. That still happens, you know, Um, so let is require that sort of narrative structure because people are just gonna get some letter out of the blue. They don't know where it's from. They could know where it's from. They might recognize you, but the letter itself will need need, so contextual ization and block posts are usually set up in a narrative structure. Usually they're set up as his blood poster usually set up like this usually introduces a topic referencing the past. And then what kind of problem that is occurring in the workplace or the topic around that, and then the solution, which is the future of what you want people to do after you have read the block post. So thank you very much for the sticking around. For the third lesson, the next lesson will be coming up shortly, and we'll get more into clarity and concision. 4. Clarity and Concision: hi and welcome to lessen for of write like Boss, Right Better Business letters, Blog's and forth with Matombo canIs. Now this. Listen, we're gonna told that clarity and concision clarion concision is really important in clarion. Consitution is vital in business riding. To get your point across, you need to be clear and you need to be concise, especially in this day and age, when people don't have a lot of time to read things and their attention spans. Wondering clarity and concision could really get your point across in a really, really impactful way. Now there's not some kind of you won't have to turn. All your writing on your head is not that much to it once you get the hang of it. And this is quite easy to say for a professional writer, but once you do understand how clarity and concision works, pick it up as you go along and you'll also edit yourself as you go along. Your start to realize when you making mistakes in terms of word choice or putting in more words than necessary and things like that. So the three Aspects stewardship clarity is use simple words. Now if you're in a corporate workplace jargon, buzzwords, three syllable 10 goalwards, as they're called, are commonplace. And I suppose the prevailing attitude is the more syllables you having a word, the smarter you look in retrospect for my career. I mean, I was guilty of this quiet heinously trying to get the dictionary for the most school would I could find to impress people. But it doesn't impress anyone. It just makes it is infuriated and not high you anymore. And they concede a mile away. And I think, colleagues conceded, By the way, if you're trying to bump up your work with smarter words, it just doesn't really do you any favors because if they don't understand it, then we might go into the bin or just might waste time. So you simple words when you can all use simpler alternatives when you can. If you think of a word straightaway in your drafting, sit with it and then think of a simple word to replace it. The other aspect of the use active voice. This is your doing something rather having something done to you, specially in business, when activity and action is the order off. A. Having a business. Uh, dies of it stays still active. Voice is the language of business. You're gonna do something. You're going to tell someone to do something. This is how it's gonna happen. And this is And this is a writing. Like a boss. You're actually doing an executive decision or plan or something like that, using active voice. If you're aiming for the CEO chair, you're going to use that voice a lot, So get used to it and use verbs. A lot of academic riding and corporate riding is hung up on downs, which are our names of things and adjectives, which describing things now. A lot of writing can get bogged down by adjectives describing words. You know, the grain, the grain tennis ball, the big fire truck, things like that. But putting together a sentence or paragraph of adjectives very boring and doesn't really direct the raider anywhere and doesn't actually get anything done. So you have to use verbs or doing words like I need this or we're going to develop something so it has to drive the action, and it sort of has to place the Raider imagining themselves doing what you're asking them to do sort of. I need a saying I need a big piece of paper or a a white colored. It's like I need you to buy this four K screen and then this house come afterwards. And for some reason in many cases, the the money details probably one better in in most business situations, if if it's just for functional reasons. So used verbs instead of adjectives and now owns because a lot of academic writing relies on adjectives and now owns, especially in the humanities, verb to sort of given a second class citizen Rome toe adjectives and buzzwords and jargon. So be careful and mindful of that. Now I'm gonna show you, give you a demonstration the editor, which I encourage everyone to either download or use online. Let's bring online, and you can download a desktop. Either one is fine. I think the desktop AP is okay. I only used Hemingway myself as a proving tool for very crucially amounts and things like that. Obviously, there's a lot I can learn from Hemingway, and look, everyone can learn from Hemingway. As you can see now, I've purposely written a bad email to a colleague where I am requesting some off his or her time to go over some documents for me now, As you can say, I've is potentially quite hard to do to write really bad. So like telling a professional singer to sing at A K, and they can't do it. But here's the email. Now let's read the whole thing to get it just of it. And then we could go out, go into actual editing because it makes sense to actually raid the first Rat. Even if you know that that that the first drive is is garbage. As Mr Hemingway says, First draft of everything is awful. Well, he says, I'll give it stronger, but I think that's appropriate for this kind of lesson. So this is may saying Hello there. I was wondering if you had time to review my collection of documents during the next period of time, because I don't have much on my plate these next few days. Running out of breath. You I saw your planning scheduled on the calendar drive, and it looked pretty afraid to make. I think we concern for the future toils in the beginning and work out right through the rest of the course of the day is really a lot of benefits for me and you in this endeavor. So I encourage you to get on board with this meaning for me, you'll gain some valuable guidance with this training. And I hope I can teach you some lessons about new technology and how you can utilize them in your work. I appreciate your time in advance, Tom. Yeah, but if a mouthful, that's on purpose. But this is how we're gonna edit it now. First past, we're gonna omit the needless words or the hedging or or the wishy washy bit. So I was wondering, Well, you already know that you've seen his calendar, so he doesn't have the time. So how I would do this is I would get rid like I need to view my collection of documents. Now you have to say collection off documents, plural like you sort of telling people what they need to know ahead of time. So you're sort of saying things twice, So I get rid of that period of time. Now you could say next period or next time because it's a tautology. A tautology is something that is repeated needlessly. So like free gift, we'll hear a lot. You don't have to say free gifts. Causal gives afraid. It's just a rhetorical device. So I would say hello there. I need to review my documents during the next period. I don't have much on my plate this next few days. Well, that's sort of a given because you're asking him for the time. So get rid of that. I show your planning schedule. That's another another. Another tautology saying things redundant. So they said, rolling the carry calendar drive. It's a bit presumptuous to say this in business as I actually scheduled on the calendar drive that looked pretty free to me. If you think this to a superior, I think I don't think it would go it down that well. So I think this is redundant information. I'd also say I need to review might my documents during the next periods, you should have a raisin for this. I need to review my Dawkins during the next period. Why is gonna be asking? So you should put in a raisin there as concisely as possible and interview my documents and next period It is for the Anderson account and you would hope that your superior knows what the Anderson account is. Obviously, in a workplace, people are familiar with various levels of the business. So we're assuming this colleague of ours who knows what the Anderson account is. So get rid of, I think, because it's trying to be bold here. We could start with a few tutorials in the beginning of work our way through the rest of the course of the day. Now, in we can, sir, In the beginning, we kind of figured, know what's going on, missed out with your future tutorials, then work through the West and now the next section. There's really a lot of benefits. Give it of really there's a lot of benefits for May. I think we can help each other out. You're gonna be some valuable guidance with this training, and I will. And I hope I can teach you some lessons about new technology and how it could legalize them in your own work. And this is a big bugbear. Utilize is a overused word to replace use because use is perfectly fine. Um, two years in writing. Just use use and I say this to my right is why don't you say use And instead of utilized, utilized just sounds unnecessarily complicated so you can use them in your work will help each other out in this session. All games. Yeah. Okay. And some insights in this session while trying to you in new technology. You see, this pretty much says everything you said here in as few words as possible. The radio will understand what the quid pro quo is, what they're getting in return for you, for them reading over your documents. And and hopefully it's a win win situation for everyone so you can get rid of this out. So now there's a very short email, but it says exactly the same thing is what was said before accepting much, much fewer words. Hello there. I need to read my documents during the next period is for the Anderson account. We could start with a few tutorials, then work through. The rest will help each other app in the session. You don't even want to get rid of this, but because you don't even needed anymore because now you're gonna tell them the benefits in this paragraph. Ill gained some insights in the session while I'll try and you in new technology. I appreciate your time events, Tom. As you could say, This is much, much short. It's about half the length. If you can get away with as few words as possible, runs it because this is how clarity and concision happens. You just have to get rid of the the words that intimated that are sort of jumbling things up and coming up the work, so to speak. So this is basically a lesson in the art of concession now Strunk and Wide William Strunk and maybe White. Yes, a Very Wide is the author of Charlotte's Web Beloved Children. The novel. The talks about that out of concession as omitting needless words, getting rid of needless words. Vigorous writing is concise. That sentence should contain no unnecessary words of paragraph, no unnecessary sentences and for the same reason, withdrawing showed no unnecessary lines in the machine. Unnecessary part. Not that the writer make whole sentences short for avoidable. The talent treat subject something in that line, but every word counts. So if you in the previous example, if we took away a word, it would paint the meaning of the entire sentence. Paragraph a mile. This is what Strunk and White main when you omit needless words, so every word counts. If you take away a word, it changes the meaning of it entirely. When you have bloated writing, you could take a wayward than still mean the exact same thing. And even if you have more words and necessary, could change the meaning for the worse or get misunderstood even easier than than having fewer words. So don't mistake few words for less understanding. It can actually be the opposite, and in most cases it is the opposite. And this is the first road. Teoh, writing like a boss so is useful for writing. Everything is used for for writing emails reports. Let us both everything you could possibly imagine. Even if you go into writing fiction or journalism or something like that, fewer words will be a friend. I thank you for sticking around for this lesson that next up will be talking about note taking, how to take better notes in meetings and use those notes to translate to your chosen method of writing. Thank you 5. Notetaking: Welcome lesson five, right? Like a bus, Right, Better business letters, blog's and reports this week. Of what? This lesson. We're going to be tough taking a look at taking better nuts now. No taking is an integral part of any business. If you're writing the letters, blog's and reports, you'll need to take notes at some point. I'm not saying that you need to take around. No had wherever you go because that would you raise more questions? That doesn't. But in meetings and other settings where you may be one on one with marketing or one on the sales or you're going to turn something that is being said into something that is being written, taking notes is absolutely crucial. Now, taking notes, you have probably have an idea. Everyone can take notes. You just needed no pad and you need a pen. Obviously, there are a lot of lots of different ways of taking notes. Nowadays, you can take notes using your fun dictation, APS and things like that, and you can also use ever knows and other uh, cloud based services like Google Cape Vote no is another one way you can send voice notes to yourself or written notes or even text to speech. That's on Android. I'm sure there's stuff rappel to. I'm not an Apple guy, but I'm sure this stuff out there useful notes will have fames and qualities to it. So you'll need to address key concepts and main points. Important examples, new definitions of new vocabulary. And we'll talk about that. More references not so much. But if there are references that if you are writing some kind of white paper or something like that, you will need to get some references, especially if other people are third parties. Air involved anything. You don't understand what you can come back to later and maybe asked the relevant person after the meeting or during the meeting to clarify and then anything you want to think about or your ideas for actually putting it together and then having a look at now, what is there to look for when you're in a meeting or in a situation where you have So what are you looking for when you actually in the meeting? Taking the notes Now, I put this into four different categories right forward, pretty straightforward. First is the theme, so What's the theme of the meeting? Are you trying to boost sales? Are you trying to get something out there that wasn't previously there before? What's the theme of the meeting? What's the actual reason you're getting together To not this out. That doesn't mean the topic at hand. It could be a product that your business is developing. It could be talking about a new hire that you're considering it could be. Could be, quite frankly, could be anything. But what's the overall theme? And then think about that when you're taking the notes, because that will gear your eventual reporter blawg letter to what you're actually writing . So if meeting is externally focused, then you'll know what kind off letter a report or block that you'll end up writing. Now. Pay attention to announce there's the people places being now owns are probably the sign posts or the telegraphing off what you're gonna write about. Perhaps also sign post who to follow up with when you're finished with this initial phase of research because everything business, no taking is essentially racer, not research in in the way that you probably thought about it at school, but its research to give you material to work with when you're actually writing your report , a plug or lesser. Pay attention to times and places because they will sign post to your stakeholders or readers and what to do, where to go etcetera. Always pay attention that new information new information is the most crucial part of any meeting. Obviously, if there's information that is repeated, will tell about that in the next slide. But new information is what you should write down without failure every time. Good, no taking isn't of verbatim or exact copy of what's said by everybody. At the same time, you're your hand will go numb and you won't be able to keep up its It's unnatural. I mean, even stenographers and people who write in short hand don't capture absolutely everything. You're just using what's on hand, and that's a piece of paper and a and maybe a phone. Obviously, if you wanted to capture the entire conversation, you're welcome to. But as if you want to save time, taking notes will be more than enough going through and transcribing by hand or a whole bunch of conversations, especially if there's like 10 people in the room. I know I've done it before. It gets messy, it gets hard and you'll be stuck transcribing more than you actually composing your letter , blogger or report. So abbreviations are always useful, obviously, their common abbreviations, like etcetera a. J. For example. Chapter numbers difference. Obviously, this is taken from academic context. Think about words and phrases and ideas and concepts that are repealed often in your industry. For example, if you're working plumbing, obviously water is gonna be a repeated word pipes. Things like that. If you work in sales, obviously, sales numbers are going to be a big part of it. Profit margin leads etcetera, so you can abbreviate days, but L leads, or even a symbol if you want. Acronyms are always helpful. You can use personalize, personalize abbreviations that you know the meaning off. Obviously, if someone else takes up your notes and read them, they probably wouldn't get it. But this is for your personal use. So, you know, if you work in the government, said to Gove or any say necessary, Uh, computer CEO, MP mathematics and M I. T. H or symbol. There's many things you can do. Obviously, I'm in the copyrighting industry and in the media industry, so media can be an M. For example, Web page could be WP words just w for May I always I I I believe that I write w after a number, and I know exactly what it is. So find the personal. So find the set off abbreviation that you can develop and save time on. No, take that. That's my primer on no taking. I have. That's being useful. Obviously, you can contact me on any of the methods below. Thanks for watching.