Workplace Leadership: What You Need To Learn | Jeffrey Yeomans | Skillshare

Workplace Leadership: What You Need To Learn

Jeffrey Yeomans, Published Author & Leadership Coach

Workplace Leadership: What You Need To Learn

Jeffrey Yeomans, Published Author & Leadership Coach

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7 Lessons (47m)
    • 1. Workplace1

      6:50
    • 2. Workplace2

      7:11
    • 3. Workplace3edit

      6:24
    • 4. Workplace4

      5:21
    • 5. Workplace5

      5:42
    • 6. Workplace6

      6:33
    • 7. Workplace7

      9:11
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About This Class

Effective workplace leaders have the ability to communicate well, motivate their team, handle and delegate responsibilities, listen to feedback. As a workplace leader you must have the flexibility to solve problems in an ever-changing workplace. Employers seek these skills in the candidates they hire for leadership roles.

The best leaders are those who understand power and people.  They use this knowledge to make the world a better place.  Leaders guide, mentor, organize, inspire and lead.

How well do you understand people and power?  Learn to lead effectively in business, an awareness of both People And Power is crucial. 

Truly effective leaders use this knowledge for the betterment of those who work for them. Often, leaders who appreciate people build effective teams. They know how to hire the best people.

Inspire others to success at Work . To be succeed in today's markets, workplace leaders  have had to discard old leadership methods and  put into action new ones.

  • You will learn the difference between people and power. Leadership is a process of continuous learning and you will learn how to be effective.
  • Demonstrating successful leadership is rarely second nature and is often filled with trial and error. But you should't be afraid to fail in your quest to becoming a leader.
  • Failures bring you closer to becoming the leader you want to be, because they allow you to discover the areas in which you need to improve.
  • Once you feel you’ve reached a measure of success, don’t stop improving. Continuing to hone your leadership skills throughout your career will allow you to excel as a professional, enjoy your work more thoroughly, and be respected by others.

Reasons to Take a Leadership Course

  • This course help builds your self confidence and wisdom. 
  • Learn to empower people to succeed.
  • Learn valuable skills. 
  • Learn to surround yourself with other leaders. 
  • Learn to advance to the next level. 
  • Help learn to clarify your vision. 
  • Learn how you can influence people.

Meet Your Teacher

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Jeffrey Yeomans

Published Author & Leadership Coach

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Scientists Say 92 Percent of People Fail to Achieve Their Goals! – IS THIS YOU?

Congratulations – You have just found a better way to achieve your goals!

I am curious, have you ever failed to reach any of your goals? Do you often start working on a goal and then get stuck?

Let me ask you; do you really want to achieve your goals?
If so, you would benefit from working with someone who goes the extra mile and always over-delivers!

When you follow our step by step coaching process you will see amazing results! Regardless of your goals – we are here to help you reach them! Moving forward is the key to SUCCESS.

Everybody knows coaching will help you achieve your goals, develop your personal development, and build your leadership skills.... See full profile

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Transcripts

1. Workplace1: Hello. Welcome to this training on workplace leadership. What you need to know. My name is Jeffrey omens and I'm your leadership life coach. You can find more information about me at personal coaching centre dot com. So when you look at workplace leadership, there could be a lot of different things that you can look at. You can look at the different places where people work, whether it's, ah, sales business or an industry, an industrial technical environment. But the key to any workplace leadership is understanding people and the power that you have over them, which can be substantial if you have high levels of influence or not substantial if you don't. So the best leaders understand their personal power and how they can affect people and their behaviors. They use this knowledge to make the world a better place. In most cases, some don't some actually use it for, uh, you know, underhanded reasons. But most people do use it for making the world a better place, or at least their business and the environment in which they work. Leaders have a tendency to be different than managers, leaders guide, mentor and help people along, whereas managers tend to organize and direct people to do things in a way that is meant to get results but doesn't really care about the people that they're working with. And that's really the true difference between leadership and management is one is leading and inspiring, while the other is not. So. How well do you understand your personal power and the people around you to lead effectively in any business, regardless of the industry, you have to understand both people and personal power. So why listen to me? Well, I've got over 31 years experience in industry. I've worked my way up from a trainee to a manager during that time, and as a result of that, I've had to embrace a lot of personal change and organizational change. I've had to lead people and manage people in both aspects, so taking the management side sometimes and taking a leadership role in others have spent well over $27,000 in the last 12 years on leadership coaching and change management training. And as you can see from the picture, I've got a lot of great hair, and I believe that a lot of that gray hair comes from the fact that over the last 31 years , 19 of those years have been in leadership roles, where I've had to implement, change and guide people through those changes in a way that benefited both them and the companies that I work for. In the last nine years, I've been focused on helping people through coaching, life coaching, business coaching and leadership coaching so that they can improve themselves and become better at the rules in which they want undertake. From a leadership perspective, I really had to change the way that I've looked at leadership and management. When I first went into a supervisory role, I went in there because of my technical experience and my ability to solve problems. That's well in great if you're working by yourself or in a very small group. But when you're the leader of a group, whether that six people or 50 people or 100 people, you have to be able to grow to the next level, and that level is a leadership level where you don't just direct people to do things, but you guide them and you coach them and you inspire them to move themselves to that level that you want him to be at. One of the key things that I've had to learn and I've done it the hard way is the art of delegation. When I first started, I didn't feel comfortable delegating because I felt that I could do the job better than somebody else. So I resisted delegation. But when you are working with a large group and you're the leader of that large group or the manager, you have to be able to delegate and grow as a person in order to give yourself the time to do what needs to be done in a leadership role. Delegation is a very interesting topic because they're certain ways that are effective to delegate in other ways that are not. And I've used both Trust me. Over the last 19 years, I've made the mistake of assuming people understood what I wanted when actual reality they didn't and they didn't mention it, and that resulted in failure. And I've also come to the realization that if you delegate properly, people will step up and do a better job for you, then you can possibly do yourself, especially if they can find help along the way too build upon their own knowledge and experience. It's a leadership is the same whether you're in industry or in sales or in, you know, uh, being a police officer or fire person or anything like that. Leadership is the same. It's all dealing with the people that you're working with and how do you interact with those people to get the best results possible for everybody and grow the leadership base from the bottom up rather than top down? 2. Workplace2: So as you're starting your leadership journey, what you have to understand is you're not the first person to undertake or move in the direction of leadership. This has been being done for the last 100 years. There are natural leaders. There are people that have to grow into leadership, and there's some people that focus more on management, and that's okay. But the world needs leaders. And over the last 50 years, maybe 70 years, a lot has been written about leadership, the rules around leadership pointers styles and also a lot of biographies of inspiring leaders that have existed throughout history. And when you take a look at that information, you'll see that there's a lot of over laying ideas around leadership. There's a lot of similarities in the information that is published and that is relevant to a leadership dimension. Most of the information that you will see in books deals around business leadership and some personal leadership, such as churches and other things like that. My focus of leadership comes from an industrial background, a technical background, and because of that, I've had to do a lot of research around leadership in those technical areas because As I said, most of leadership deals around, you know, an office building or an office sales group floor teen whatever. And you have to be able to take the concepts in which you read about online and in books and the videos that you can watch and this training program and mold it to what you need as your personal leadership development action plan. Because true leaders use the knowledge that they can obtain from various sources to improve their skills, so let both of them the people they work with and the companies they work for, benefit from them, often leaders who appreciate people more than anything else. Bill effective teams. If you don't appreciate people and the people working with you, you cannot be a great leader. It's just not possible. A great leader has to be empathetic and understand what people are going through and how to get the best from those people. That is just reality. Once you can learn how to interact with people and understand them personally on a personal basis, you will be able to get the best from those people, and when you could do that, you have a personal power that you can use to improve the lives of people and the companies that you work for, and you can get more things done so you can use that power for great activities around development of your teams and the success of your business. If you are going to use your power, you will be successful in reaching your goals. There's no question if the more you can build a team that's inspired and active around you , the more work you can get done. And actually the more pleasure you and the rest of the people that work with you will get from doing that work. So it's It's a unique situation to both understand the knowledge around leadership and what is involved in the commonalities that you will find in all the research and all the books, and how to translate that into personal leadership power that you can use to develop other people so that they can help you reach your goals while reaching their own goals at the same time. And that is a unique, unique situation when you can reach that and it won't happen in a day, a month, even possibly a year. People who need to work on their leadership skills often need a plan of action, and that's what we'll be talking about today. So when you can inspire others to be successful at work, you are in leadership. You have the opportunity to build an effective team and mapping a winning strategy for your team and your company when you understand people and the way to inspire those people to work with you for greater success. When you're doing this, it is sometimes easy to look at the end goal and strive for that wholeheartedly. But at the same time, forget about the people that you're working with because you're you're focused on that goal and you need to be able to help people and help the team members. I understand where you're going and how they can help you get there. You will get there when they reached their own goals as well. So effective leaders air always able to work on both there, the team and the team dynamic and how that the interaction of everybody works for the betterment betterment of the team and individuals where you're focused and you understand your empathetic towards an individual situation when you're empathetic and can be helpful in somebody's personal situation. They will do better work for you because they know that you appreciate them and they will be more helpful. 3. Workplace3edit: So one of the things you have to consider when you're reading all the books on leadership and and looking at the biographies off past leaders is today. In this decade in which we are living, there's a lot of differences between today and what happened 20 even 10 years ago. Leadership has had to change and develop as the people that are entering the workforce have changed and their styles of of work has changed. All of these things have affected leadership in the way we approach people today than what we did 20 years ago. We all have new workplaces today. The standard, you know, industrial settings that a lot of our parents grew up with have moved out of the United States and Canada. And they've, you know, moved overseas. And what has been left is more of a of a developmental process that people can use to learn and grow and become better people while at the same time helping the companies in which, so working with and in doing that they're not sitting there just hitting widgets all day long and pushing out widgets. They're actually having to think for themselves and develop themselves there was a day when I first started working, where the manager knew more about what was going on in the world than everybody else, just because of his, uh, you know, experience in his role. But today, with the Internet and all the videos and everything that you confined, everybody has an equal playing field when it comes to knowledge and information. And do you as a leader have to understand that and develop from that. So to be successful in today's market, workplace leaders have to discard the old management and leadership styles that possibly some of us grew up on and put into action. New ones related to the decade in which we're in the word leadership itself comes from an old Norse route meeting to make go. And yeah, that was a great thing. Back in the day. You help make things go. You let things along to allow things to progress. But today, leaders often stumble when trying to understand what makes other people go. What you know inspires other people to develop and to go that extra mile for for you in the company. So that's what people do struggle with that a lot of leaders do, but there is ways around it. You can look at it from your perspective and the perspective of others when you're thinking about leadership and management, because management is the normal order giving type, ah, process where you tell somebody to do something, you expect them to do something and you're not gonna take no for an answer because they work for you and they have to go and do that. So that's the conventional view of management slash leadership that has been developed over the last 50 years. But today, many you know, people believe that you have to get the most from people in order to be successful in leadership. You can't just make people do things by ordering them around. It's just not gonna work anymore. This order demanding type of leadership in business is rooted in the Industrial Revolution , and that's why you know it works so well because the equipment was being developed to do a lot of the work and people just had to stamp things and do things that push buttons and yada yada. That's fine. But in today's new workplace, leadership is all about motivating people. It's all motivational. The truth is that leaders can't motivate anybody else to do anything. The only person that can motivate you to do something is yourself. However, leaders can communicate in a way that allows the people that they're working with to lead themselves to motivate themselves. Once somebody motivates themselves, they can work with you to improve the team, get more product. I do more sales and make the business a better place to work. That's how motivation works. It's it's not a negative motivation. It's a positive motivation, positive reinforcements, helping people, inspiring them, getting them to focus on improving themselves. And once somebody improves themselves, it improves the entire team. So workplace leadership leaders must don't recognize and understand that there motivating people Onley when because that 4. Workplace4: So when you're thinking about leadership in the workplace, leaders have to understand that they are Onley motivating people when they, as the leader, are creating an environment in which the people working with them are actively motivating themselves. Now that is key. If people are active, they are actively motivating themselves. They will perform a lot better because they don't feel like there's people looking over their shoulder. They feel you have confidence in them and they will grow to the confidence level in which you give them. Motivation is all about personal choice. It's not the leaders choice. It's a person's free choice to be motivated or not be motivated. In today's world, businesses are facing rapid global change and because of that, they have finally came to the understanding that motivation isn't what people think or feel . It's what they actually physically do. You must undertake concrete actions that will begin to establish a motivational environment for your team within your company. It is key that you, as a leader, as an active leader in your business, develop a motivational environment for the other people that you work with to grow and develop. It is key key key to develop that motivational environment. After all, people who simply take action and don't think are not really that useful to the business today. That might have worked 100 years ago when the industrial revolution began. But today you want people who are thinking just a much as they are acting so that they're making the right decisions. You want people who are getting results and doing the work that gets you those results and thinking about that of how to improve those results. That's what you're building when you're talking about building a motivational environment for your team. If people are doing activities that are not getting results, then you need to work with them and change them or eliminate them and institute new activities. I've seen many, many times where AH company generates Report after report, factory poor and in the first year of that report being generated, everybody's looking at it. Everybody is engaged in it, you know, it could be a six Sigma up document that is showing how to improve things. But over time, if that report doesn't get changed or doesn't represent what's happening today, it becomes useless. But people still generate that report. And I've often seen that as being a waste of time, that if people are not getting value or if the business is not getting value from a report being generated, then the person generating that report is wasting their time. And that time could be better used for other activities that will get results within your team. All the businesses in North America require a new leadership model, one that builds upon people in its inspiration and motivational ways of dealing with people . However, you don't have to reinvent the lead the wheel because this already exist. There's enough books and videos and programs out there, biographies that you can pick and choose the items that you want to use in your personal development plan to build a plan that works for you in your industry. All the global markets, because they're changing so fast, require somebody that is adaptable to change. That can change and help people get through change, because change is the one constant in this business environment in which we were working today and the business needs toe have vision, yes, but it has to be able to change and modify that vision as things progress because that is the way that successful businesses today will succeed 5. Workplace5: So let me ask you, how will you increase your knowledge or improve your knowledge around police leadership? Workplace leadership and becoming a better leader does require a personal development plan around leadership because leaders come from all different aspects of life and not not to people will lead the same way. There are multiple, multiple, different types of leaders out there, and you'll you've probably encountered a lot of different ones over the over your career. If you've been in business for any length of time, you've probably seen a lot of different leadership styles and some management styles along the way. You can use some of the best aspects of those people to develop your own style and your own way of motivating and inspiring people you will find in every workplace. There's both formal leaders and informal leaders. A formal leader is somebody that has been given a title of supervisor manager or something that is expected to lead and help people along. But there's also informal leaders out there that motivate and inspire people for different reasons to become better themselves. And if you are one of those informal leaders who has moved into a formal leadership role year well ahead of the game. There's no question, but if you are a formal leader, our manager, supervisor and you need help, you can look for some of the informal leaders and look at the way that they deal with people and handle people and help people along. And you will be able to use some of their informal ways to improve yours. Every team or group of people will have a leader, whether they're informal or formal. There's no question, and within each group, every person will be expected to do their roles in that group. And it's up to the leaders to ensure that each team member is able to have the resources required and the understanding required to do their jobs effectively. So I think I've described is quite well in the theory portion of this training in that you're never going to be a leader that is 100% completed in their training. Leadership is all about becoming a better person or becoming a better leader or understanding people better. It's all about becoming now. Some people have been born with the natural talent of leadership rate from birth, but even those people without the right environment and exposure, they can end up failing to develop to their full potential, and that works for everybody. Whether you're in informal leadership or formal leadership, you're always growing. You're always changing your always developing as a leader, and you need to focus on that. You need to always be learning as a leader. Always be learning. Leadership begins with you, and the best way to develop your leadership qualities is to apply the leadership skills and the people skills that you need in leadership to your own life. As the saying goes, actions always speak louder than words. Leadership is a shared responsibility. It's not too so responsibility of one single person, but rather it's a shared responsibility among the team members. You cannot. If you've got a group of people say 10 people and you're the the formal leader of that group, you're also going to need some informal leaders to ensure that all the people within the group are working to their full potential because you can't be everywhere at once, and you need to have the support of informal leaders to help you grow the entire team. And that's the same as if you're not the formal leader, you can help the formal leader become the, you know, to develop the group in a way that is more successful and that will be acknowledged in the long term. 6. Workplace6: Many people believe that leadership styles depend a lot of on the workplace and the situation within the workplace, and I tend to agree with that. There are times and in different industries where your leadership style is dictated a lot by regulations or by the risks associated with the business, and that could be very true. But in the majority of cases, your leadership style will be based upon trust and trust is built through actions and not just words. Any leadership person will tell you that people look for what you do, not what you say, because if you're not saying the same things that you're doing, they won't believe you. So you need to be walking the talk and doing the things that you're saying. You want them to dio, and when you do that, you can develop mutual respect amongst the workers and when you do, that trust is built and the confidence level within the group rises. There is no rule that anyone leadership style should be used over another, and there's no rule as to which one is best in which one is not. Most of the time your leadership style will be a combination of styles of the leaders in which you've worked with and the ones that you've studied and they will be moulded around if situation that you enter into in the workplace. So when the people that you're working with are highly motivated and competent in the work that they're doing, you can delegate ah lot of the work and participate in a style leadership that is most appropriate for these times, in which we live in where you're allowing people to participate in both the development of tasks, the setting of goals and even division of the company that it's not just one person dictating to everybody else. It's more of a group effort and participate Terry style leadership that builds upon the confidence and the trust that people have. And when you can do that, wow, the the results that you can obtain are very, very good. Now a lot of people will tell you that business rises and falls on the type of leadership, and that is very, very true. You've probably seen in the news where AH leader has faltered in Hiss, personal life or business life, and it's trance transform the business and affected it both negatively and positively. Anything that goes on in a person's life will affect their work and vice versa. So when you're thinking about leadership, you have to understand that again, it comes back to what you do, not just what you say. So if you are building upon the skills in which you're learning and working for the good and the betterment of everybody else, your business will rise. However, if you're not than it is in a decline and will not survive, so there's. Here's a quick list of why businesses tend to fail. They failed because of poor business and financial planning. They also fail because of poor marketing, poor management of the people and and not having the proper successfactors built into their leadership mall. This is why a lot of businesses tend to fail. You can have, you know, a good financial plan and a good business plan, but not have very good management, and the business will fail also if you don't have a good marketing plan. But you have everything else. The business can fail, but all these three things come back to you having the key leaderships understanding of how to manage a business and having the right people in the roles, asking the right questions and getting the right answers to be successful. Leadership is all about planning for success well before you anticipate it's going to happen. Workplace leadership is about taking the financial accountability, conducting sound financial planning and research and understanding the unique financial dynamics of your business. It's also about taking the initiative, taking action, getting things done and making the citizens. But most of all, leadership is about providing value to people. Ah, Leader has to provide value to his team before his team can provide value to the customer. And that is the way business will be successful is if all of that is lined where your leadership is supporting your people and the people are supporting your customers. 7. Workplace7: So leadership is all about understanding yourself and knowing your strengths and weaknesses because, as I've said before on Lee, you can motivate yourself. Only you can change yourself and decide what you're going to do in this life. So e. If you as a leader, understand your weaknesses and strength, then you have a global understanding of your potential. People who take the easy way and don't want to become leaders and just want toe, you know, push out widgets all day long. They don't understand the potential of human kind. Leaders understand that change is inevitable and development and training yourself is very , very important. And by doing that, they ultimately increase their influence and their ability to get delegate to other people . And that's where true leadership comes in. So as a leader you must have the humility, humility, spot pause, pause. As a leader, you must have the humility to be able to surround yourself with people who are brighter than you and who can make up for your weaknesses and limitations so that you can, as a group, do your best for your team and for your company. And when that happens, you're able to seize the day and really shine as leader and help people motivate themselves to success. So I've developed a personal leadership development training document that it will be a tax of this training course. This will help you understand yourself and where you need to develop yourself so that you can become a better leader. So this training includes a form to allow you to focus on aspects of your leadership development, because there's so much information out there that you can get overwhelmed. And this attachment to this course will help you focus down on to a maximum of three topics at a time. So this development form can be used for new leaders that cannot possibly use for leaders who simply want to improve their skills. The attached form can be used for short term training objectives, middle and longer term objectives. There's a part on the form that allows you to select whether you want to, you know, improve these skills and, you know, one months the three or up to 10 years so you can pick and choose the skills that you want to develop over certainly the time, and use the form to to focus in on those when you're looking and setting a focused topic to work on, make sure you pick it deadline, and that deadline will help you to focus your attention on that area of improvement. You need to set clear developmental goals and expectations. And if you're working in an industry where there's potential safety considerations, you must deal with those first. As a leader, you have to focus on anything dealing with safety of your people and yourself and customers first. You do not want to focus on anything else until all safety considerations are dealt with, and there's procedures in place to ensure the safety of everybody. As I mentioned, you'll focus on up the three developmental items at a time, and you'll you can use the action types to further define how you're going to develop your chosen focused item. You will set action steps to improve each item used with the action types, and you will understand the expected training outcomes that you want to get from each type at the bottom of the form. I've listed a lot of potential development hilarious, and you can choose from those or you can also work with your manager supervisor or people around you to develop a plan that will help you build on your leadership skills and improve . And it's best if you can engage other people along the way. Now I'm gonna change screens and go to the form so I can explain it to you. So this is the form that you'll find as an attachment to this course. As you can see, it is a form that you can print Oh, right on or type out whichever you feel more comfortable doing. And the first part you'll see is determining which timeframe you want is that one month six is its sixth to, you know, a year up to 10 years, and then you will put your completion date based upon that selection and list your leadership goals for the training in which you're going to be focusing on. And I also like to ask people to list what they see as the best outcome for their personal development. X training. You know what expectations that they have that is very key because it's a personal thing and then we'll go over off one of the steps, which is you select a focus item And that could be, you know, any one of these items at the very bottom here. It could be just building confidence in your abilities, leader. If that's what you need to do, then you know you can select that you could take ownership of your power, authority and responsibility as a leader. Or you could just simply work on improving your team building skills. Any of these items are good focus areas in which you can develop a plan around, and when you put the item that you want to focus on, then you want to break that item down into the nine different areas which are education exposure. Experience. Three developmental initiatives identifying any situational factors that might either positively or negatively impact your training and list any obstacles to success, the risks associated with this development plan and any resources that you believe you're going to need to be able to reach your goal in the time frame, which you've set out, and then any additional notes that you want to write down about that particular focus item . So you want to do that for the three different focus items, right? Everything out set timelines for each one and then focus on the focus area and build upon the training and experience and the exposure so that you reach your goals as quickly and it successfully as you possibly can. So now that I've given you the theory behind workplace leadership and giving you the attached document that will help you build upon your skills, I'd like to thank you for your attention. And I hope that you were able to gained some knowledge from this training and that will help you improve as a leadership and build upon your leadership skills. And I ask that if you do have any questions, please reach out. I'm here to help you. And if you need any additional assistance, please visit personal coaching centre dot com, and I'll be certainly willing to help you reach your leadership goals again. My name is Jeffrey Yeomans, and I'm your leadership life coach. Have a great day