Working with Aggressive People

Sorin Dumitrascu, Management trainer

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17 Lessons (1h 38m)
    • 1. Promo

      1:00
    • 2. About the Course

      2:08
    • 3. Course Overview

      3:05
    • 4. Verbal Assailants

      7:02
    • 5. Dealing with Verbal Assailants

      11:36
    • 6. Dirty Diggers

      5:33
    • 7. Managing Dirty Diggers

      14:20
    • 8. Hotheads

      5:37
    • 9. Working with the Hotheads

      7:05
    • 10. Recognizing passive aggressors

      3:30
    • 11. Knowledge Wardens

      5:15
    • 12. Dealing with Knowledge Wardens

      5:17
    • 13. Unresponsive Aggressors

      5:44
    • 14. Managing Unresponsive Aggressors

      10:24
    • 15. Wafflers

      4:54
    • 16. Dealing with Wafflers

      4:17
    • 17. Working with Aggressive People

      0:51
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