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What Great Managers Do Differently

Melissa Guller, Manager on a Mission

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12 Videos (49m)
    • Introduction: Management vs. Leadership

    • Transitioning from Contributor to Manager

    • Influence: Why Do People Follow You?

    • Motivation: Understanding Your Team

    • Creating a ROADMAP: Setting Goals & Hitting Them

    • Develop Your People with Management Mirroring

    • When and How to Delegate

    • Performance Management: Feedback & Tough Conversations

    • What To Do When Things Go Wrong (Or Right!)

    • Meetings with a Purpose

    • How to Run an Awesome Team That Scales

    • Conclusion: The Manager's Purpose


About This Class

Think about your favorite manager of all time. What was their secret? Which skills separated them from the bosses, teachers, or even coaches you couldn’t stand? And how can you quickly master those skills to become the manager employees are clamoring to work for?

You're about to find out.

Join Melissa Guller (Senior Manager, Sales Operations at IWT & 5-Star General Assembly Instructor) for a hands-on course about what great managers do differently.

In this short video training, you'll discover:

  • Why being a top individual contributor doesn't automatically make you a good manager (and how to transition like a pro)
  • Melissa's 7-point ROADMAP framework for achieving - not just setting - your biggest goals
  • The Management Mirroring technique to develop your people and unlock each team member's full potential
  • The right way to share feedback with your team (including the type hardly any managers use correctly)
  • The meetings and systems you need to run a successful, energized team that can scale
  • The secret to building influence and getting huge results, and the ultimate goal that all managers share

Whether you're a new manager or a seasoned vet, you’ll walk away with a clear action plan for managing a happy, top-performing team. If that seems intimidating, don’t worry. We’ll walk you through everything step by step.


Let's get started!

75 of 76 students recommendSee All

I'm about to step up into the world of managing a small team and I want to get as much info as possible about what it takes and what I should do, this has given me a lot of ideas and thoughts to take forward.
Extremely well presented, concise, easy to understand and most all readily applicable. I hope to see more courses from Melissa Guller on this platform.
Love this class! Thank you!





Melissa Guller

Manager on a Mission

Kind Words

"Melissa is one of the best managers I've ever had, if not the best. She is great at giving me the support I need to succeed in my role, as well as communicating the vision and needs of the company. Her management style allows me to drive my own projects and push the business forward." - Erik L, Marketing Automation Specialist, Direct Report

"A brief list of Melissa's attributes would have to include: bright as they come, a great team player, dedicated to excellence i...

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