What Great Managers Do Differently | Melissa Guller | Skillshare
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12 Lessons (49m)
    • 1. Introduction: Management vs. Leadership

      2:17
    • 2. Transitioning from Contributor to Manager

      3:13
    • 3. Influence: Why Do People Follow You?

      2:40
    • 4. Motivation: Understanding Your Team

      1:25
    • 5. Creating a ROADMAP: Setting Goals & Hitting Them

      6:43
    • 6. Develop Your People with Management Mirroring

      6:02
    • 7. When and How to Delegate

      5:37
    • 8. Performance Management: Feedback & Tough Conversations

      6:25
    • 9. What To Do When Things Go Wrong (Or Right!)

      6:06
    • 10. Meetings with a Purpose

      3:15
    • 11. How to Run an Awesome Team That Scales

      3:13
    • 12. Conclusion: The Manager's Purpose

      2:00
39 students are watching this class

Project Description

By the end of this course, you’ll have a clear direction and action plan to start developing your amazing team, as well as your own managerial skills. If that seems intimidating, don’t worry. We’ll walk you through everything step by step.

In fact, you can start the project right now! As soon as you join the course, you can start with our (optional) warm up prompt. No advance knowledge needed.

  1. Introduce Yourself! - 2 min
  2. Create a ROADMAP - 15 min
  3. Bonuses & Class Resources

Let’s get started!
Publish your project as soon as you finish your first section ("Introduce Yourself." We'll work through things one section at a time. (Jump to “Create a ROADMAP” if you prefer to skip the optional warm-up.)

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Let’s get to know each other! Kick off your project with a little bit about your role. (Optional)

  • Who do you manage? (Are they direct reports, or are you managing peers or superiors in your organization? Are you an aspiring manager?)
  • How did you receive the role?
  • As a bonus, let us know if there are any specific challenges you’re facing that you’re eager to learn more about.

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This is the main piece of your project. You can get started after you watch, “Creating a ROADMAP: Setting Goals & Hitting Them.”

BACKGROUND (VIDEO RECAP):
Although we’re well intentioned, too often our goals go unmet. There are three main reasons why:

  • They are unrealistic
  • They aren’t measurable
  • They don’t include accountability

The ROADMAP framework helps us prioritize our goals into only the top 1-2 most meaningful goals, or ROADMAPs. The ROADMAP includes a big-picture objective, specific action items, measurable action items, and an accountability plan to help us focus and achieve our goals. 

INSTRUCTIONS:

  1. For a detailed walkthrough and examples, rewatch the video "Creating a ROADMAP: Setting Goals & Hitting Them." We've also included additional examples in the Toolkit worksheet: Setting a ROADMAP.
  2. Use the ROADMAP worksheet to create your own ROADMAP and share it with the community. 
    1. Make your own copy of the worksheet by going to "File" > "Make a Copy."
    2. Fill out your ROADMAP on page 4, The ROADMAP Template.
    3. Take a screenshot or export your ROADMAP as a PDF to share in your project.
    4. OPTIONAL: If you'd like any specific feedback or have questions, include those in your project for me (Melissa, the instructor) and the community.
  3. Communicate your ROADMAP with your accountability partner. As a manager, this is most likely a peer, either at your company or in a similar role at another company. This should be someone who you can check in with around once a month.
    1. If you have someone in mind, invite them to join you in class by sharing this link. (You'll gift them a free month of Skillshare to join you!
    2. If you need a partner, connect with a classmate in our discussion section!
  4. After you’ve shared your ROADMAP, offer feedback on at least 2 other projects. This not only helps your fellow classmates grow, but you'll also exercise your ROADMAP development skills by critiquing others. (I'll also personally offer feedback on every ROADMAP!)

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Share the ROADMAP frameworkManagement Mirroring worksheet, or any of the other exercises with your team and report back with your experience. (Remove/change their names.)

  • How did you use the exercise or worksheet with your team?
  • What was successful?
  • Did you face any challenges? How did you overcome them? (If you need help, this is a great place to ask.)

You can find all worksheets here: Toolkit: What Great Managers Do Differently

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Class Toolkit 
You can download all toolkit worksheets here: Toolkit: What Great Managers Do Differently

The toolkit includes the following worksheets, scripts, templates, and exercises:

Recommended Reading

Questions?
I'm an active Skillshare instructor! If you have questions about your project or the course, post to the Community page or within your project, and I'd be happy to help. (I'm sure other students will appreciate seeing your questions answered, too!)

If you have further questions, you can reach out on my website:
www.melissaguller.com

Student Projects

Melissa Guller
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