Visualize Your Workflow With Business Process Mapping [Flowcharts]

Krista Banuelos, Process Improvement Consultant

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6 Videos (32m)
    • Introduction

      1:36
    • Flowchart Fundamentals

      5:00
    • Working in Lucidchart

      12:12
    • Defining Your Process

      4:44
    • BPMN Diagrams

      6:13
    • Final Considerations and Project

      2:40

About This Class

Whether you’re an entrepreneur, a budding business analyst or seasoned executive/consultant -- [or just want a better way to define your processes], this class is for you! Process-mapping is a valuable way to visually present workflows and drive better decision-making in your organization.

This is more than a "how-to-use-a-tool" class, I am providing the concepts behind process-mapping so you will understand best-practice approaches. 

In this class you will:

  • Understand the key elements such as decision points, activities, & charting symbols so the reader understands who does what & when.
  • View a demo of flowchart creation & how to create a basic flowchart
  • Learn about BPMN [Business Process Model Notation]
  • Tips and things to consider when creating your process map
  • Methods to get process information for flowchart development!
  •  Process map implementation considerations. 

No prior experience required!

For the purposes of this class I will be using Lucidchart, my favorite web-based diagramming tool. I will have a bonus session on cool things you can do with Lucidchart but you can use any tool you prefer to create flowcharts. 

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More benefits/examples of process mapping include (not not limited to): 

  • A guide for new process changes, workflow, or following instructions
  • Client or management proposals
  • Customer on-boarding
  • Decision-making, identify bottlenecks or trouble areas
  • Business continuity / training
  • Describe your products / services
  • Create an organizational chart
  • Develop a social media marketing strategy
  • Walk patients through procedures
  • Realtors: show the home-buying process
  • IT: Networking diagrams or Software/application logic
  • Academic presentations
  • Human Resources: Employee on-boarding
  • Eliminate information "silos" & engage staff
  • BPMN / UML

The options are endless!

3 of 4 students recommendSee All

If you want to improve anything, the best way is to visualize "the thing" and have a discussion to design a future state. This course gives you ideas how doing that with the online tool (key for easy collaboration). Highly recommended, I am looking forward to using what I learned.
It's a good overview for those new to business process documentation.

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Students

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Project

Krista Banuelos

Process Improvement Consultant

You will be learning with the best of both worlds: an experienced IT Professional & Business Analyst/Project Manager rolled into one! Krista's specialty and passion is bridging the gap between business needs & technical requirements. Krista believes that a process should be easy to understand & technology easy to use. Process-mapping (use of flowcharts/diagrams) is integrated into all of her services because it's critical to be able to first fully understand what is happening in a workflow before attempting to find solutions or implement technology. 

Fix My Process, LLC services include: Process Mapping (flowcharts), Business Analysis, Project Management, & Technology Recommendations / Implementations. Creds: Master of Information Systems, B.S. in Management, ITILV3 certification & the AIIM Certified Information Professional (CIP) designation. Krista exclusively uses Lucidchart for all her diagramming needs.