Use Freelancers to Run Your Business: The Complete Guide to Outsourcing (Updated 2021) | Robert G | Skillshare

Use Freelancers to Run Your Business: The Complete Guide to Outsourcing (Updated 2021)

Robert G, Translator/Freelancer/Traveler

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25 Lessons (1h 37m) View My Notes
    • 1. Course Intro

      2:33
    • 2. 2 Who is this for?

      3:11
    • 3. 23 Who is this Course NOT for?

      2:36
    • 4. 3 Benefits of Freelancers

      2:18
    • 5. 4 Disadvantages of Freelancers

      1:53
    • 6. 5 My Story

      6:07
    • 7. 6 When should you find Freelancers2?

      4:18
    • 8. 7 Pre Game: What type of Freelancers should you Look for first?

      3:11
    • 9. 10 What type of Freelancer should you hire first2?

      2:10
    • 10. 11 Where can you find freelancers?

      8:08
    • 11. 12 How to Hire Freelancers

      9:06
    • 12. 13 How to hire: Long term or Short term?

      2:25
    • 13. 14 How to pick the best freelancers

      4:45
    • 14. Whittle it down more

      2:05
    • 15. 15 How to Pay Freelancers

      7:04
    • 16. 16 Found my Freelancer, now what?

      3:56
    • 17. 17 Are Expectations Being Met?

      7:32
    • 18. 18 Final Delivery by the Freelancer

      5:04
    • 19. 19 How to make this continuous

      2:22
    • 20. 20 VA

      3:15
    • 21. 21 Hire a Freelancer to do what you do

      4:27
    • 22. 24 Don't Tell Anyone!

      1:54
    • 23. 25 Meet Freelancers face to face

      1:43
    • 24. Why not students?

      4:11
    • 25. Course: Thank you

      1:06

About This Class

This Course is for those of you who would like to work on your own, or who are maybe already working on their own, but have hit a bottleneck. There's only so much work one person can handle on their own. So how can you expand or keep growing, without having to set up an office and hiring employees? 

Well, it turns out you can do this by working with Freelancers. And in fact, Freelancers will give you access to the best talent worldwide (and not just your metro area, which would be your limit for employees).

And yet, usually, when you ask someone if they outsource to Freelancers, they reply with some horror story, or some reason or another as to why they cannot and will not delegate to Freelancers. 

And they're not wrong! 

Many things can go wrong when outsourcing to Freelancers, and many things do! On the other hand, when things go smoothly, the relationships can be extremely beneficial for both parties, becoming more and more so over time.

This course goes into detail with regards to hiring Freelancers and working with them, so that you can let them handle the other aspects of your business, while you concentrate on what you love to do.

Transcripts

1. Course Intro: This is Matt. That's just a regular guy who realized one day that he really enjoyed making widgets. So he started making them started making a bunch of them on after while he realized, Hey, I'm pretty good at making these widgets. Why don't I start becoming a widget maker? In fact, Human took this one step further and thought, Hey, if I'm making, which is what I try to earn a living from being widget maker, he decided to set up a business called Widgets Are Us. Of course, this means that now he needs to be with sales. Food starts doing that, and after a while he realizes he needs to be with marketing, which is tied into sales but a bit different. Obviously, he has a business, so he had to incorporate, so he handled that part as well. Now he has to do with suppliers to make sure you can get all the material for his widgets and also clients, because that's how you make money. Unfortunately, some of these clients have problems, so he's dealing with trouble shooting for all of that that's going on now. He incorporated, but he forgot to be with taxes so he's gonna have to deal with that as well. Suddenly, one day he realized he's out of inject owner, which reminds him he's really long paper, so he needs toe handle that as well. Then one day he realized that a product he sought a ship had never been sent, which reminded and also that he had ordered another product that had never arrived. Okay, now he needs a big cup of coffee to deal with all of this stuff. But now he's getting a call from an insurance sales agent. Anyway, you get the picture. Matt just wanted to make widgets. That's all he wanted to do. But now he has to do with all these other things that are coming his way. So what's the solution? Is there even a solution? Luckily, there is in this day and age, thanks to the Internet, you can get access to all the best and brightest experts in all different fields all over the world. These experts are collectively called freelances, and that's what this course is about. This course helps you hire freelancers so you can concentrate on your job while they concentrate on other aspects. This course you'll learn which jobs you can outsource to freelancers, where you can find these freelances, how the hiring process works well. Also, learn how to pick the best freelancers and obviously had to pay these free lasts. You're one had a meet and even exceed expectations and what to do if they're not, You learn about specific examples and will also go through several washers. Sure, you learn everything grease to know about hiring freelancers so you can concentrate on what you want to do, just like Matt. 2. 2 Who is this for? : So who is this course for? Well, this course is for people who don't want to work in a company extraction. Say this courses for people who don't want to just work in a company, you can work in a company, and you can have your own business on the side. It could be something you work on during nights and weekends. Or maybe it's something that you start off on the side, and slowly you grow it so that it can take the place of your company job. Or maybe it's something that you take a sabbatical from your company to work on, or you quit your company altogether and then work on it anyway. There many different options. But this is for people who don't want to just work in a company. Whether you run your own business full time or whether it's something on the side or anything along those lines, this is for you. This is for people who want to do their own thing. However, you don't want to be limited. What I mean by this is their several ways you can limit yourself. If you're freelance designer, well, then that means that you can design stuff, and that's cool. But you're limited because you can Onley design what you have time to do. You need to talk to clients. You need to take requests. You need to deal with the payments you need to deal with the billing. You need to deal with the marketing you need to deal with buying new staplers with the printer that doesn't work, and it needs to be repaired. You need to do with all that stuff, plus the designing of what you do. And so that's your limit. You only have so many hours per day, and so that can limit what you can do on the other hand. Then maybe you decide. Hey, if I hire some people than actually I could get a lot more done, you hire someone to deal with all the admin stops the higher administrative assistant who deals with all the printer, not working and buying the new staplers and stuff like that. And then maybe you hire someone else for marketing and maybe hire someone else for sale so you don't have to deal with any of that stuff, and you can just concentrate on what you do. But before you know it. Suddenly you have a bunch of employees and you have an office, which means you have to deal with their salaries. You have overhead, you have office politics, and suddenly you find yourself working in a company, which is what you wanted to avoid in the first place. So how do you avoid these types of limitations? Well, an option for this will be to hire freelancers. In this sense, you're not limited in what you do, you can have other people helping you are with sales and marketing and whatever it might be . But at the same time, you don't have to deal with working in a company itself. Now I'm sure you've all heard freelance horror stories. I certainly have. In fact, I've gone through a couple and I'll get to those later. But for now I want to say that pretty much 100% of the time that you've had a problem with a freelancer. It's been your fault. I know this sounds kind of harsh, but that's pretty much how it works. Hiring a freelancer is great, but it does take preparation, and it must be done correctly. Okay, there are exceptions But freelancers are also a lot easier to fire than employees are, so there's no real reason to let a freelancer affect your business negatively. If you do a good job hiring the freelancer, do a good job keeping track of what the freelancer is doing. And then if a freelancer doesn't perform, you're able to get rid of the freelancer and get a new freelancer. Well, then you're able to run your business, and you shouldn't have to deal with having a bad freelancer ruin your business or ruin what you're trying to do, which unfortunately happens all too often. 3. 23 Who is this Course NOT for?: Okay, so we covered who this course is. Four. And I thought it's important to also cover who this course is not for. And Ah, and I thought it's something we should get through because this is a serious endeavour. This is not some type of get rich quick scheme or for someone who's lazy, or if you're looking for life hacks in order to get passive income and bring your laptop to the beach and get work done in that scenario or something along those lines. This isn't the course for you there, plenty of other courses that could get your hopes up in that sense. But this course is not one of them. This courses for people who are serious about earning, living, about expanding and who, whether an entrepreneur, freelancer, if you have your own team, all writer, if you don't. If you want to build up your business through the use of freelancers, then this is a course for you. This for people who want to build their business, and that's pretty much it. And because using freelancers is a great way to build up your business. Um, especially if you have a small team and you're working for yourself and you don't want Teoh . You know you're not running some Fortune 500 company and you want to be able to expand and be able to use town from all over the world. Then this is the course for you, if that's what you're looking to do. Um, And while we're here, I should also mention if you're taking my other courses, you also you know this already. But just to let you know I'm not a very flashy guy, you won't find a bunch of flashy, cool animation and a bunch of cool and catchy imagery like you do on some courses. Well, you will find here is a logical way to get through a logical and chronological way to get through all the steps that need to be taken in order to achieve this. And they tend to be quite simple steps that you can follow through in order to hopefully achieve success and be able to work with freelancers successfully and along those lines, especially the force. When the course first comes out, I really appreciate it. If, ah, any feedback you can give me about things that works, things that don't work things I should add things I should take out etcetera, etcetera, just so I could keep making this court's better and better for all the students who want to take it and who want to get something out of it. And so I thought this was important to cover, just to make sure that when you do take this course, you are taking a course that gives you what you need and that you don't end up signing up for a course that isn't at all what you expected and isn't at all what you wanted because no one wins from that. And so I wanted to make it clear if this is what you're looking for, and if you do want to expand your business and be able to grow your business, whatever you might be from an entrepreneur to a freelancer to run your own small business or anything along those lines, then this is the course for you. 4. 3 Benefits of Freelancers: So what are the benefits of freelancers? Eso First of all, an obvious one is that there's no overhead there, no set salaries. This means when you hire an employee, you have to, ah, deal with yearly salary at least six months and say you have to deal with health insurance and and benefits along those lines. You also have to deal with overhead, meaning you have to get in office. You have to, ah, pay for the electricity for that office. You know, for however many employees you have and you need to get them, I don't know, a computer, maybe a cell phone, maybe a company car, even or stuff like that. So you have a lot of overhead and you have the set salaries for whatever employees you have . Maybe for marketing another website person, other human resource person, whatever might be admin assistant. All these are set salaries, which even if the company is not making any money and you're not getting a business and you still have to pay the salaries, But with a freelancer, obviously you don't have to worry about any of that. Another benefit is that you get towns from all over the world. If you hire employees, you have to hire people who basically live in your metro area. You need people who can commute to your office physically, which means you can Onley hire people who are physically close to you. Now this is a pretty limiting thing. If you want to get very talented people, it's very rare that you can convince people to move across the country, let alone from another country over to your place, because they're the best talent, and that'll cost you a lot more money. But with freelancers, you can get talent from all over the world, which means you can hire some of the most talented people in some of the best people, no matter where they are in the world and not worry about it because you're talking about them via email via the computer, via the Internet, by phone, whatever it might be. And they don't need to physically be close to you. And as I mentioned before, let's just say it. You can fire them if you have to. If they're not doing a good job, if they're not performing, if they're not delivering as they need to well, you can just decide to work with someone else instead. However, with an employee, this isn't necessarily the case. And with an employee, you have a SEC contract with a set number of months in the if the employee stops performing , obviously you can fire an employee who stops performing, but it's a lot harder, a lot more difficult. You have to jump through a lot more hoops, and you probably owe that will hold that employees some pay for another month or something along those lines, even if they get fired. 5. 4 Disadvantages of Freelancers: Now, While I was saying this, I'm sure you were thinking of some of the disadvantages of hiring freelancers. So, you know, let's cover them. First of all, you don't have direct supervision over them. Obviously, if you're hiring someone over the Internet or over the phone and they're clear across the world, then you don't have direct supervision over them. And, ah, so how can you make sure that they're doing what they're supposed to be doing? How do you make sure that they're not slacking off? How can you make sure that they're actually serious people? We'll cover all this, but it's necessary to point out that this is a big disadvantage of hiring freelancers. Another disadvantage that they might do crappy work. And you can't control that. Maybe they do one job well, and so you're very happy with them. You hire them again, but then you do crappy work later or they might subcontract. This happens as well. We're basically you hire one person who is very good at what they do, but then they don't want to deal with their. They've been hired by a couple of people. What they do sometimes is, ah, hire someone else to, and they basically subcontracted out without telling you. And suddenly someone who did a great job before does a really crappy job now. And that's because they subcontracted it off to someone in Allison. Who knows? Maybe the person they subcontracted it to a subcontracted it to someone else. Another thing that could happen is they might disappear altogether. Maybe they don't want to deal with you anymore, and they can't be bothered. And so they just don't respond to your email. And if you're using email to communicate with someone and they don't respond to your email , well, that's pretty much it. And, ah, they've disappeared and you're stuck without a product. And that may be already paid someone initially or a milestone. And so you can't get in touch with the freelancer. You can't get the job done and, yeah, that can happen. And unfortunately, working with freelance, there's stuff like that can happen. So we're going to address all this and how to deal with it. Ah, but it's important to mention it early on, 6. 5 My Story: So what's my background? What's my story? Well, I started off as a translator as a freelance translated to be precise. Now we'll actually, that's not sure. I started off working in banking, and I handled a lot of the documentation in both Italian and English. And I translated between Italian and English and then later also worked in market research for a while. And I did the same thing there and so slowly. Then I decided to go into business for myself and just work for myself as a freelance translator. Well, I still actually dabble in freelance translation, sir, For some of my old clients, every now and then, they contact me with something that they need or you know that they like, done. And I'm happy to do it for them. I'm a good freelance translator. I know that I've gone through the experience. I really put in the effort every time I have a translation. And so I know I'm a very good freelance translator, and I was making my living from freelance translation. I was making my living from being a freelancer, and that's fine. The issue came up after a while when I started Ah, kind of, you know, making my calculation. I realized there's only so much I can charge for translation, you know, usually charge per word. There's only so much I can charge per word or per hour, quite frankly. And even if I charge per word, there's only so much I can do per hour. And there are also so many hours per day, and this means that there's a certain cap toe how much I can earn now. I went through the numbers, obviously. And in fact, that cap wasn't you know, considering or even if I have work constantly throughout the year and and with all the clients who pay well and all that good stuff, I, um, I wouldn't be earning a bad salary. In fact, I'll be earning a decent amount, so the cap isn't bad, but it's still a cap. And it annoyed me that there was this cap, this limit, this upper limit to what I could be earning if I work for myself and ah well, it annoyed me so much that I wanted to find a way around it, and so that's what I started doing. I started trying to expand first of all I decided, OK, some of my biggest time wasters our sales and marketing and stuff like that. You know, I'm trying to build up and get more clients and get more business, but end up spending more time for sales than I do for the actual translation. And it was it just seemed all backwards because I'm like, what I'm good at is translation. I'm definitely not good at sales. I know it wasn't good at that. And, um, and also with other stuff. I had all this. I had a website up and I needed troubleshooting for that. I needed to do, ah, follow up with a whole bunch of stuff. I always had issues of something or the other that I had to deal with. It was just the pain. And so that kind of is what got the idea into my mind to try to find other people to help out with this. I know I didn't want to get employees or anything like that, because first of all, I'm a freelance. Their second of all, I really didn't want to be tied down already worked as I mentioned that, you know, in a bank I worked for you Bs and then later I worked for a market research agency, Synovate, which now got bought out by obsessed, I think. And so I just wanted Teoh. You know, try to figure out a way around this. And this is what brought me to freelancers to hire other freelancers. I looked into it, I had some really bad experiences. In fact, I lost a couple 1000 just with one Ah, free Let one group of freelancers I should say that we're all working together because that was a disaster. And anyway, I, uh you know, so I definitely had my ups and downs, but I was able to finally make things work anyway, along so or a long story. It's already long, but a bit short and is right now I run two different companies. One is Lugano. Translations is it's a translation agency and another one is double consulting. This is consulting for small and medium businesses that want to expand internationally. Both of these companies are run entirely via freelancers. I'm the only person who is permanently on these two businesses. Now for the translation business. Obviously all the translators of freelancers and you know there was a tad easier because I know what I'm looking for in a freelancer. Even if it's a different language, I kind of know the ins and outs, but also, um, for everything that needs as to Web design as to, ah, lead generation for marketing, for sales for any type of Adminis distance, I need even legal assistance. I you know, there are such things as freelance lawyers. And so anyway, I was Ah, I work entirely with freelancers for both of these businesses, and I run them through freelancers. In other words, I've been on both sides of this. I've been a freelancer earning a living as a freelancer, and right now I'm earning a living, working with other freelancers, hiring them. First I was being hired, and now I'm hiring. So I've seen both sides of this, and I've seen a lot of the shoes and the problems that can come up on both sides of this. And this is what brought me to, ah, the realization that a this could be great and be how many issues there can be with it, and it because every time I talk to people who have had problems with freelancers. I've heard the same issues come up time and time again. And so that's pretty much why I wanted to create this course. It would have saved me a whole lot of time and effort and energy and heartache. You know, when I was first starting out and, um and I really think it could help people who want to expand and who want to be able to expand beyond what they themselves are capable of doing and so they can, you know, be able to doom. Or they can doom or and concentrate more on what they're good at. So, for example, for me, that's translation, while at the same time being able to let someone else was much better than they are handled other stuff, like sales or marketing or whatever it might be. And yeah, that's pretty much my story. And, uh, and it's also why I want to share my story with you and why I want to create this course and ensure what I've learned and show you what I did in order to make my business grow and also share, uh, more stories that I've heard around and as well was sure the advice that I've been giving other people and helping them start out with freelancers, hiring freelancers and having their personal business work through freelancers. 7. 6 When should you find Freelancers2?: now. At which point should you be hiring freelancers? At what point should you look for freelancers? What should you behind this freelancers? For now, this is a very important point. So let's go through it. The first thing you need to do is to find out what you are good at. What are you good at? Is your time better spent doing stuff that you're good at or is it better spend doing stuff you're not good at now? What I mean by this is ah, maybe you are a freelance researcher and you are very good at market research and at researching various markets of whatever they need to do. But you also need a website. You need a website to show what you're good at. And but you don't want to pay someone to do that website. You have all these places that advertise. You know where you can design your own website for free or something along those lines, and so you decide to do it yourself. Now, you might think this is a good idea because you're saving money and you're not hiring someone else to work on a website. And since you're bootstrapping and you're an entrepreneur, it's much better to do the website yourself, do the work yourself and not hire someone else because let's face it, the other alternative might be to hire a website person. But then you're stuck with that person because he hired them, but they will make the website after that. They can handle any website, back end issues that there might be updates or troubleshooting for any bugs. But otherwise they're kind of just sitting around. They're not doing much and they're on salary. Neither one of these options is really optimal and, in fact, that let me go through why they're not optimal. Why, especially the 1st 1 is not optimal. Let's say you decide to work on a website yourself. Well, your main job is not designing websites. Your main job is researching in this scenario, your freelance researcher. Let's say that you earn an average of 50 bucks an hour doing what you do as a researcher. Maybe it takes you about a month to make this website from designing it, figure out how do you want to do it to buying the domain to getting the hosting to setting up the whole website stuff like that and to make it work. It'll take you about a month. Well, guess what? That month you're gonna end up doing a lot less work. Ah, then you would have a lot less of your research work because all your time will be taken up making this website. So let's say if 50 bucks an hour now you're spending about half of your time working on this. That will be about 25 bucks an hour instead of 50 bucks an hour counting eight hour days. That's about 4000 bucks per month in lost earnings, $4000 a month in lost earnings because you decided to work on the website yourself rather than hire someone else. Of course, if you hire someone else, let's say your higher freelancer who was able to make the website for I don't know, 1000 bucks. So you're thinking, Oh, I need to spend 1000 bucks, but you spend 1000 bucks for someone to make the website, and let's say it does take some of your time. Let's say it takes even a week of your time to work on this, and because you need to go back and forth you to prepare the website kind of figure out what you want in your heady to explain it to this freelancer and go back and forth with the emails and make sure that everything is working well and this could take a week of your time. But instead of a month where you lost $4000 it takes a week. So let's say you lost $1000. You have $1000 in lost earnings, $1000 that you paid for the freelancer. That's $2000. It's still only half of what you would have spent if you made the website yourself if made the website yourself once again $4000 in lost earnings. But since you hired someone and you hired a freelancer, you have $1000 in lost earnings plus $1000. He spent the Teoh to pay the freelancer. That's $2000 total, plus not to mention you're going to get a much better Web site if you hired someone who is a professional website designer rather than doing it yourself, so you get a better product for half the price. I think that's worth it anyway. So once you find out what you're good at and usually this is pretty self explanatory Once again, what you're good at is what you started off doing. Being a researcher, being designer, being a translator, whatever it might be. That's usually what you're good at. Once you find out what you're good at. Well, then, at that point, you hire freelances for the rest. Everyone should be working on what They're the best at what they're good at. And then they get the best job. And as you saw in the in the last example, it actually ends up saving you money. 8. 7 Pre Game: What type of Freelancers should you Look for first?: So this section is what I like to call the pregame. And ah, this is what you should do before hiring any freelancers. Now, the first thing is, maybe you should ask yourself what type of freelancers you should be looking for. Ah, now, this might be obvious. Like, say, you do need a website and you need one right away, or there's something that you absolutely need. Then that's obviously who you're going to hire the freelancer for. Maybe you know that you need to build up a business, and you know that it's not working out the way you want to, either, because he can't handle everything yourself or because you'd like to have it grow when you know that just doing it yourself won't be efficient at all or whatever it might be. So maybe you're wondering where to start in all this, you know that you're gonna hire freelancers at some point, but what type of freelancer should you be starting off with? So the best way to go about this is actually to, ah, create an organizational chart. Now, this might seem a bit weird or odd or daunting, or like a whole lot of work or like class. But, um, you need to ask yourself what types of freelances you're looking for. Are you looking for someone to make your website? Are you looking for someone in research in translation, someone to deal with email responses? Someone in project management, someone who's an admin assistant, etcetera, etcetera, etcetera. And the best way to do this is to do it as a professional would do it. So see your business. Whatever you're doing, see it as a Fortune 500 company as a rial company and create your own organizational chart on organizational chart is something that looks more or less like this, right? So you have the CEO, and then you have V P SE development operations, VP sales, and then you have the people under them. I mean, this is just a random example. And ah, so you're going to be filling out a chart like this and at the beginning, when you make these positions, say again, all these a PM, the overall manager, marketer, sales designer, Web person, accountant, whatever it might be, you're going to have to deal with not only positions, but how many of each. And this is for your business at an optimal level at the way. You'd like your business to be running your and, you know, this is what you need to think of it as a real business, what positions air needed and how many people will be needed in each position. Obviously, when you're first starting out, you're the only person. So your name is probably next to all of these positions. You're the CEO. You're the VP development. You're the manager. You're the head of marketing head of sales. Whatever might be is all you. Also, you're going to have to have someone to manage a whole lot of people. And we can get into this a bit later on. In fact, ah, where we talk about how to manage all of your freelancers. But you might assume that the person handling all the freelancers and all the people working on it is going to be you. But this is not necessarily the case. You can in fact, have someone a freelancer who whose only job is to manage all the freelancers. Once again, we'll get to it later. But it's good to keep all of this in mind when you look at your organizational chart and how you want it done. Think of it as a real company, as an established company because you want to be an established business, and so that's how you should be seeing your company. 9. 10 What type of Freelancer should you hire first2?: So what type of freelancers should you hire first? Now, here. The temptation might be to find out what you're the worst at, and then hire a freelancer for that. If you are researcher and you're kind of an okay designer, but you're really bad at sales. You're terrible at sales. You're like, OK, I know I need to hire freelancers for sale, so let's do that right away. The problem with this is you don't know anything about sales. You know how it works. I mean, do you need someone who does phone sales or email sales or lead generation, or do you need research? First, you need sales and marketing at the same time. Maybe you have no idea. And on top of all that, you're also hiring a freelancer for the first time, and this is a recipe for disaster. But let's go back and let's say you are this researcher and you're good at research itself . But you're also and because that's your main business. But you're also quite good at design. Maybe you've done designed before. You've designed a couple websites. He used to do it in college, so you kind of know how designing a website works. You know about WordPress, about squarespace, about coding in general, about hosting about domain names, etcetera, etcetera. You know, you can kind of speak the language there. So if that's the case that mitt, then maybe you should be hiring a freelancer to do this website first. In other words, you need to find what you're second best at now. If you're a researcher and you are second best at designing, then you should hire a freelancer to design to design your Web site or whatever it might be that needs to be designed, you could say, Well, I could hire freelancers to do what I'm best at, and this could be the case if you're free. If you're freelance researcher or if you're a researcher and you need to hire someone who is another researcher because you're expanding, then great, then your life is even easier. But chances are you're going to your first hire is going to be for something that you don't know how to do. And so, in this case, you ideally, if you can afford it, you should find out what your second best that and hire a freelancer for that. Since it's a field that you're familiar with. You can concentrate solely on the hiring because that is daunting enough, and you're gonna have enough problems just with hiring someone new. And at least you don't have to worry about the field and the industry in general and how to communicate with whoever you're hiring. 10. 11 Where can you find freelancers?: So now that you've decided which type of jobs to outsource, you're gonna have to find freelancers. And where can you find these freelancer? It's well, this lecture will talk about this problem specifically. So first of all, the first place to look for freelancers is on line because it's the easiest. And when you look online, probably the easiest place to search would be the general freelance Web sites. Now these air up work dot com freelancer dot com. There's fiber dot com, uh, guru dot com, I guess. And anyway, there a slew of others. If you look if you Google freelancers, then you'll see a bunch of these. Another type of website to look for are the job specific websites. These are more like pros dot com for translators, freelance writing dot com for freelance writers, and they're quite a few others. Translators Cafe. I mean, I know quite a few for translators because that's my industry, but you can if you search for freelancers and then whatever job you're looking for than probably a bunch of job specific websites will come up. Another place would be a simple Google search for these potential websites and freelancers because these will give you both the general freelance Web sites and the job specific websites. It'll also ideally give you some freelancers themselves. And if these freelancers pop up, that means that they probably have a good reputation or their well known in the industry. And so you know, these are people that you might want to look up. It's well, another place will be associations. And there are all types of associations depending on where you live, what country you're in, what city you're in, you know their meet ups or inter nations or one of those online groups that you can attend . Or else you know, chambers of commerce, business, networking groups, any type of association where that sort of business focused, or even not through general contacts and associations. It can often be a good place to find freelancers, But the business ones tend to be more job focused, so they tend to be helpful. And last but definitely not least is word of mouse. You can ask your friends on Facebook, or you can ask your family or, you know, whatever say, Hey, I'm looking for someone who can help me with this and that and the other. And chances are someone knows someone. So, yeah, why not? If if you have a friend, recommend someone, it's usually a pretty good sign because they're not going to recommend someone they don't like. And so word of mouth recommendation is always pretty good now, just quickly, so you can understand a bit more of the details of all these. So the general freelance Web site said I mentioned before. They have some very good points, and basically you get access to many different freelancers because all different freelancers from all walks of life are on these websites. They're often cheaper, and I'll get to that in a minute. But they're often cheaper than the specific websites, or even than the word of mouth, etcetera. So these are very often the cheapest option, and it's also easier to get ratings, which you can use for other jobs. Now, the this is because when you're on websites like, say, up work dot com, once the freelancer, it's finished their job, you rate them, but they also raise you and then if you get a good rating for, say, a website design and then you need to hire someone to write up some text. Even though it's a completely different job, you still have good ratings, and so you can use those ratings in the future for future hirings, etcetera. There are some bad points, obviously, and first of all, it is that they're less specialized. As I said, they're freelancers in all walks of life, and so they're not specifically geared toward what you're looking for. And this means that the freelancers may not be as good if the freelancers specialized. It wants to get paid mawr. Usually they'll go to the specific specialized websites rather than these general free for all websites. Now, let me just talk about up work dot com, because this is probably the main freelance Web site you will come across, especially if you're not specialized yet, or if you're going to be looking for different freelancers in various different industries upward dot com It's probably your best resource now. First of all, I should say, upward dot com is a combination of a lance and oh desk. If you ever heard of these two websites, they combined, they merged to become up work, which makes sense because they pretty much offered the same thing and so up work dot com is the main website now for finding freelancers in general. Now, up work uses escrow. I'll get into escrow at a later lecture, more in detail. So if you don't know what it is, don't worry. Just know that s girls good. If it's available, it's always good, and you should always try to use it, if you can, for various reasons. Also, you can easily find freelancers. As I mentioned before upward dot com, literally, You go there and you have to sign up like give your name, you know, email address, stuff like that. But then right away they have this box that says Find freelancers, and in it you can type. You don't have to take the name of the freelancer. You can just type what you're looking for. Like, say, Web research, Click Enter and a bunch of ah Web research people will show up and you know the freelances that are available in whatever you're searching for. So it's very simple, straightforward and intuitive. And as I mentioned before, you can rate the freelancers and they will write you, too. So keep both of these in mind while you're working with them, because if they rate you, you don't want to be mean to a freelancer. Well, you don't want to be me to a freelancer in general, but you want to think twice about it here, even if they're not that good. Because a freelancer, just like you have the power to give them about rating. They have the power to give you about rating, and that can make it harder in the future toe. Hire new freelancers, so just keep in mind that both of you can read each other. So now a word about the more jobs specific websites, like pros dot com and freelance writing jobs dot com. There's yeah, as I mentioned translators cafe dot com, etcetera. So that's some good points are, as I mentioned, there's access to more specialized freelancers, and there's still access to a great number freelancer. So I wouldn't worry about there being a lower number of freelancers or, you know that there won't be enough for you. I mean, this could always depend if your job is very specific and detailed and niche or something like that, but chances are you'll find access to a good number of freelancers. However, the problem is that they might be more expensive again for the reason I already mentioned. And usually these websites don't have escrow services, which again, if you don't know what it is, I'll get into it more in detail. But as I mentioned, they are good and you want them, and these usually don't have. They just put you in touch with people and then you're on your own. So in terms of associations and groups, some of the good points are there's a more personal touch. Obviously, you get to meet them in person, you get more feel for how they are. If that helps you, you can meet up in, you know, face to face. Also during your job. You know, in case that you need troubleshooting or you need to put out some fires or something along those lines. Some bad points is that once again, these guys are usually more expensive and in fact more expensive than either of the other two options. Usually, also, it's seriously limits a pool of potential freelancers. This is my main issue with it in that if you need to personally meet up with these people. You're limiting yourself to those who live within your metro area. Let's say, Well, there's a whole world full of freelancers, which is why I like the idea of freelancers to begin with, you know, because you have access to the whole world. So I feel like this sort of limits your potential, but it's never bad to look into it in terms of word of mouth contacts again, good points. You have the more personal touch, as I mentioned, because it will be someone you know or someone who knows someone you know. And since it's recommended by a friend or you know someone you trust, then that is always a good sign. As I mentioned before. Once again, this friend who recommends someone is not going to risk recommending someone bad and basically making things awkward between you of things totally blow up in your face, right. There are also some bad points, and first of all, they're usually more expensive once again like because it's a personal contact. Usually those end up being more expensive, and also, once again, it's seriously limits to pull a potential freelancers because you are only limiting yourself to your personal contacts or contacts of contexts, and that's it 11. 12 How to Hire Freelancers: Now you know where to look for these freelancers and where to find them. So in this lecture, we're gonna talk about how to actually go about hiring them Now, first of all, you need to write down what type of job you're looking for. You need to post the details of the job you want and just to specify, because I've gone through this quite a number of times. The easiest way to go about this is to write it off the top of your head first. If you need Web research. Done. Say I never need were research for this and that. Or if you need, I need a logo for my shipping company. Right? Just write it out off the top of your head first, and then check post from the past. Check past jobs and passed. You know, whatever website you're using or even just using a Google search, find people looking for the same thing in the past to compare what you wrote and what they wrote. That way you can see if you missed anything. If you should add anything, maybe take something out. Remember to include a deadline. You want to specify if you need that logo by next week or next month, or if there is more less time, etcetera. Also, you should specify if this job is going to be continuous. Like if you hire someone to write out some text, is it something that's just a one time thing? Are you going to continuously need them to keep writing out text every month, every week, or every quarter or something along those lines? Will it have a definite ending or not? Maybe you're not even sure yet, but at least keep this in mind. And if you're not sure, then you can start it off. It's one job and just right has the potential of being a long term job also, and this is a pretty big thing, at least for me. Don't be afraid to sound like you're talking to a grade schooler, and what I mean by this is that you provide step by step instructions as if you're talking well to a grade schooler when I was a freelancer. This is definitely what I preferred. If people just listed all everything they wanted very clearly, and so I could I knew what steps to follow then that was perfect. Sometimes I really got the impression people wanted to be liked too much, and so they would just start saying, I have a great spirit. Please join our team and you know you can will give you a lot of latitude and leeway to do to express yourself, etcetera, etcetera. No, you don't need to do any of that. You really just need to list what you need and that's it. Now, obviously, different people speak and write in different ways, so I'm not saying to sound like a robot or anything along those lines. But just list what needs to be done. And don't worry about trying to sound cool or about being liked. It might sound odd for me to say this, but I really have seen it quite a bit in the past, and so I just want to specify that. Also be sure about the amount of interaction that's required. Ideally, you can hire a freelancer, and that freelancer will then work by themselves on their specialty because that is their specialty and you won't have to micromanage. So try to get your information out there at the beginning. I'm not saying in the initial post. But definitely keep in mind that you want to be able to send all the information when you first hired the freelancer. So you don't have to bother the freelance there every day with changes and alterations, etcetera. Now here's an example of too much information. It says. I run a translation company specializing financial legal translations. We have a small but dedicated team, and we're really, really like a family. Really feel like a family. Sorry. So we work enthusiastically every day. We're looking for someone who can join our team as our website designer. We would like to work with someone who shares our joy and vision and can create a website that reflects this, preferably someone international. So they understand different cultures and languages. If you have a background in design, that's great too. Are you kick ass and delivery? Are you passionate about projects that this is a job for you now? This is wrong on quite a few levels. First of all, it sounds like you're hiring someone as a full time employees and which trust me as a freelancer. They do not want to be a full time employee. They don't They don't wanna have to sit in on all your conference calls and be available 24 7 and all that they want to be able to work on their job and move on. Second of all, I mean, I asked for someone international, so they understand different cultures and languages. This really is not needed. I mean, even though I run a translation company that has different languages, I need a website designer. And when I say if you have a background in design, that's great to know, that's the most important thing, right? And when Website designed that someone I need so again, to me, this gives the impression that the writer is trying to be hip, cool and trying to be liked by the freelancer trying to be seen as a friend. That's not what you're going for. And here's an example of not enough information, which you also see. A lot of it will be something like looking for a website designer for agency Limited budget please list references Now, First of all, this doesn't have a deadline, and it doesn't have any detail, even what type of agency it is. But the problem here is that you're gonna get hundreds and hundreds of people applying because they will, you know, they'll apply automatically without even thinking, and it's gonna be such a headache to tryto will down, and you're gonna have to ask them tons of questions, etcetera. So you want to spell out what's needed at the beginning. Now, here's an example of what I actually wrote for my website design. Once again, as I mentioned before, I had been recommended someone by a contact who I trusted. And so I wrote to this designer, and this was my first contact with its designer. I wrote Hello name. How are you reserved your email? I just From so and so who recommended you is a good Web designer. He helped me with my own website, which now moving to this other place. Then I say, in the process, I'd like to bring the website a bit more up to date. This would involve simplifying it, having fewer pages and then using a new theme. Right now I'm singing something along the lines off and the theme. Now I know what a theme is again because I worked on blog's and I remember working with the old website designer, So I know that something that she would understand as a designer. Now, my main worry is dead links there, there, since there quite a few links to our contact page, your application form anyway as this one, or this is something you could help out with. So this is my initial contact to someone who I'm contacting personally, right? And I try to list out the main issues that I think will be there and also this just I have an old website to show, so that helps a lot. Some things to keep in mind here, first of all, as I mentioned, but I'll mention again because it's important. Spelling things out is not bad. Don't feel the need to sound cool and hip again to show your team spirit. Whatever team you have, whatever team spirit you have, it'll come across naturally. Also, once you're done, check your post obviously for spelling errors or anything like that, but more specifically for industry terms, acronyms or sort of types of industry slang use, you should spell these out because they are not always obvious. Even if you think they are too much. Information is better than not enough. And so, if you're unsure about being redundant about something, feel free to just list it once again. Just list the information to make sure you have everything. If you want to feel more secure about your email running by someone else like a friend or a spouse, specifically someone who is not in your industry because then they'll catch certain terms and stuff that might not be obvious to people who are not in your industry. And remember that pretty much all these websites always let you add details later. You can also add details after you've made first contact. Some don't get too hung up on this. Don't let this be a reason for delaying posting your job or anything along those lines. You want to include as many details as you can, but don't get too paranoid about it. Other things to keep in mind. If the freelance replies you with a question you don't understand, then do some research and try to figure out if they say I can do this with a goal. The uke and you don't know what a gobbledygook is, then do some research and the main reason for this is freelancers can elucidate, but you should not ask them to educate if that makes any sense taken clear up what they're doing or how they go about it. But they shouldn't have. They should not be the ones educating you as to what needs to be done. This is dangerous on quite a few levels, but mainly because they could lead you into the direction they want and they like. And you definitely don't want that. You need to be the one in control and you need Teoh show that you're in control so they can explain certain terms or certain specific items. But they should not have to educate something broader general also, and this is a pretty good tactic is to ask the freelancer to reply to a question right away . Maybe in your initial post, you can say something like Feel free to list your favorite color for a local of this type or what I see also that people say in your subject line, right? Your logo freelancer in all caps or something like that, right? It's very simple, but it shows that they read the post and that they can follow instructions you'd be surprised how many people this can. This can whittle away just because so many people just replying automatic. They have a standard template that they send off to everyone. They don't even read what you're looking for. So always feel free to ask a simple question that anyone can answer two plus two something along those lines, but to make sure that they are paying attention. 12. 13 How to hire: Long term or Short term?: now, one question that comes up is when you new hire freelancers. Should you hire them for just one job or she you hire them for the long term I e. If you hire someone to do research or sales or your website or anything along those lines, are you hiring them just for one specific job? Or is it for a long term job? Now? It might be something that you know specific, and once it's done, you don't need to worry about it ever again. In which case find is quite easy. If you just need a pamphlet done or brochure or some design, and then that's the only time you'll need it, then fine. It'll just be a short term job and will just be a one time job, in fact. But maybe it's something that you want more in the long term, like sales or marketing, or maintain your website or something along those lines. So should you tell the freelancer from the beginning that this will be a long term job, or should you maybe say it's a short term job, see if it works out and then say it's a long term job or How do you should should you go about it? Well, this is a judgment call. Quite frankly, my recommendation here is to hire for a one time job at first, with the possibility to continue in the future. You don't have to say anything specific. If it comes up, you can say, you know, this might continue in the future and then just see what happens. I mean, obviously, if it works out with a freelancer than that's great and you can keep working with that person. If it doesn't, then you just don't contact them again. I mean, if you need, you usually don't need to go into details. You can always say that it will be contingent on the job existing. You know, you can say, I want you to help out with sales and I'll need your help in the future. You know, if I still need someone in sales and then get back in touch with them. If they're good and if they're not, you can try someone else anyway. The easiest thing is usually toe higher with the possibility of a long term job, but to hire them at the beginning for just one job or short term now you can, of course, tell them that it will be a long term job right from the beginning. In this case, the same rules still apply, but you should still just hire them for a month or maximum two to start off and see how it goes and then decide to continue the contract. And if you want at that point, you can set up, say, a six months deal or even a year long deal or something along those lines. But at the beginning, make it shorter and you can say it's a long term job. But have everything have a deadline of, say, a few weeks or a month, at which point both you and the freelancer can evaluate if it's working out and then decide to continue for the long term or not. 13. 14 How to pick the best freelancers: in this lesson, we're gonna learn how to pick the best freelancer for the job. So the first step you should do when you hire new freelancer is to check their references or the referrals, no matter which website you use, there should be a list of referrals or references ratings from the past that you can check . And if there isn't, you can always ask them for something. You should also check their past jobs or their portfolio. And once again, usually the websites have them. Or else you can ask them for a portfolio of everything they've worked on or us about past jobs. And to give you an example of path jobs. They, the freelancers, they know they need these to get future jobs, and so they'll have something ready. So feel free to ask if you don't see it display there on their profile, and they should be able to provide you with something. Also feel free to ask questions in general, so if you're unclear on certain issues, then feel free to ask once again. As I mentioned before, they can elucidate but not educate so they can fill in the gaps, and they can explain certain details. But they're not supposed to be the ones telling you what needs to be done and how and why and everything. Because then they can lead you in their own way. You're the project manager you should be. Imagine you should be leading. But you can have them as experts and what they do explain certain details to you. In fact, even if you're clear about everything, you should feel free to ask them. Anyway. If you want to get a feel for them and see how quick and precise they are responding, how willing they are to respond, then feel free to ask him something, something you already know the answer to. So you get an idea. Also, always remember to ask how long it will take. Ask them how long the process will take or you know how long it will take them to have that logo for you or to do that research anyway to have the job completed. So you get a better idea and you're not there waiting past the deadline. Ideally, Onley at this point, when you look at price, so Onley after you've cross checked all these other factors and you've deleted, you know, eliminated anyone who doesn't work for you. And then at this point, you can look at Price and you can see Okay, you know that this price is better than that. This price is too high. Maybe a prices even too low because you say, Well, if I'm only paying five bucks for this, something must be off, because that doesn't seem right. So definitely look at the price and consider and ask about it. But only after all the other factors. Ideally, at this point, you can whittle it down to about three or four possible freelancers. That's the ideal number tohave. So what you do now is you email these three or four freelancer, it's and you send them an email basically asking them how they're going to go about the job . Now, what this does is it forces them to repeat the job back to you, and it forces them to show that they've understood the job. Since they have to repeat what needs to be done in their own words, you should also ask them if they have any recommendations or suggestions, because you never know. And so why not? And this again gives you a good idea as to what type of freelancers they are. And after this, after you've asked, you sent him an email asking some questions, you could make your choice based on the responses, but do it based on the speed at which they respond. Like if they reply right away, or if it takes them a week to reply, you know that can show you something and make a difference. Also the accuracy. Ideally, they've addressed your concerns and not just talked about something else. And obviously your general intuition, your general feel about them, how you feel they are. It's freelances. But maybe you've done all that, and you're still not sure. Maybe you're hiring someone to do your new logo, but you're really not a design person. So what do you know if it looks better this way or that, or puffy or sleek or something? And you don't know if you should hire the freelancer from specializes in this or that or the other. So if you're not sure, even after all this that what you can do is will acknowledge the fact that first of all, you don't trust your own judgement. here. So what you want to do is use someone else's judgment, right? And the person who of judgment you do trust should be someone who either is in the field. So if you're heimer designer, it's a designer or someone who's hired someone like that in the past or who's dealt with designers or who deals with design in general. I'm assuming among all your friends and relatives and connections, you're going to know someone who does deal with design every now, then and so you know, email a friend or two or three and then ask them what they think you say. Hey, I have these three freelancers and I can't really decide which one. What do you think any input and see what they reply. 14. Whittle it down more: Now when you're picking your freelancer, it's important to whittle it down to two to three finalists maximum for, so if you're not able to do so, here are some other methods you can use for trying to whittle down the number of applicants to the minimum possible around two to 3. First of all, you can ask some open ended questions. Open-ended questions will be something like, tell me about yourself, what is your experience? What do you think about this job and how was your last stuff like that? These open-ended questions don't really have a right or wrong answer, but it forces them to describe the jobs they've worked on or what they think in their own words. And very often this can give you a better idea as to who you're dealing with and how communication with them will be going on. Another thing you can do is try to test them for a different aspect of the job. Like maybe you're hiring someone to do some graphic design, but it's important that you're able to communicate everything with them precisely because you have some precise requirements and you want to make sure that they're understood. So one of your requirements is actually that they speak English quite well, even though a graphic design, you don't necessarily need that. So you can try to test something like that. So in this example, if you want someone who's a good English speaker, you can give them a sentence such as this one. M0 is looking forward for this opportunity for help you for XYZ. And you can ask them to write it out in English. You can just say something like, please correct the following sentence. Now, depending on what you're looking for, you can do this with a variety of other things. Whether you're trying to test their attention to detail or their timeliness or something like that. The important thing is that it shouldn't be too involving because once again, it's not their main skill. It's just something ancillary, something extra. Another thing you can do is ask why should I hire you? And this is pretty direct, but it forces them to come up with a reason for hiring them. And maybe this will give you a better idea as to which person you should hire after reviewing all of their answers to this precise question. 15. 15 How to Pay Freelancers: Now this lesson deals with how to pay your freelances. There are a couple ways to pay your freelancers a couple main ways, and I'm gonna list them here in order of importance that I think starting from the best way to the least best way I mean anyway, that you can pay them honestly works out well. But the best way is definitely via the hiring website. So if you use a Web site like, say, up work, it has escrow, and this is the best way to pay them because it keeps track of everything for you. So you can see when you when the freelancer was hired, the freelancer then sends the work back via the website again so you can see when it was delivered. And then it's approved. And during this whole process, your money is in escrow, and so it's safe for both parties. Now, once again, if you're not sure as to what escrow means or what or how it works, I'm going to get to that later on. In this lesson, just always remember that escrow is good. If it's available, you should always use it. The second best way is via PayPal once again because it can be tracked while this is not escrow and so you can still come up there. I mean, there are plenty of issues that can come up with PayPal. It's still done online, so at least the payment can be tracked, and things can be on the up and up in that sense, and also, most people tend to have pay PAL. Most freelancers tend to have it, and the third way is via bank transfer. This includes checks or anything basically, any way in which you pay the freelancer by your own means. And so there's no trace, whether it be via the hiring website or online. It's just direct person to person. This is even if you just give them cash in person. I don't favor this last one because issues can come up. And maybe the freelancer says they never received the money, or I don't know, just other issues can come up. So definitely, especially if you have this third option. Always requested. Invoice asked for an invoice, and so at least it shows what job was done. How much is is owed and you can keep track of it and then preferably also send an email confirming that you sent the payment and ask them to confirm they received it. So you have everything there in writing once again, whatever works, works. But if you can try to go in this order in terms off, send your payments across. Look, I've worked with all of these, and quite frankly, I've never had too much of an issue. I had an issue when I was a freelancer of dishonest people not paying me well, and that's why I attended to prefer these hiring websites that use escrow. However, with PayPal in bank transfer, I have to say, I haven't had much of an issue as a provider. Everything's always worked out well, but you still should keep these things in mind. Another thing you should do is use milestones, if at all possible. This is especially important for longer jobs for bigger jobs, and it's preferable not only to you but also to the freelancer, because what happens if you hire freelance it for a big job and say it costs you? I don't know, 500 bucks right? But you don't want to risk outsourcing a $500 job and then the freelancer does a bad job of it. And, you know, then the freelance have spent a lot of time and effort and energy on a job that you don't accept. So the freelance is gonna be mad. You have a basically a result of product that you can't use. And so what you gonna do at that point? That's why milestones air always advisable. And at the beginning, you can ask the freelancer to do either half or maybe just a small portion of the job, just to make sure the freelance is going in the right direction. Freelancer likes it as well, because this means that they don't have to do $500 worth of work before seeing any payment . It's a big risk for them, So if you can divide it in half or even just say, look, do $50 or $100 worth of work. That way you can check the work, make sure it's OK. The freelancer can get paid the first amount, and so that shows them that you're honest as well, and then you can continue from that point. That's always better, So the bigger the job, the more likely, you should be using milestones at some point in time. Another thing you can do just to make sure that you're safe in this sense, is to gather information about the freelancer. You can find references or past dogs, which, hopefully you've already looked up before hiring them. Also find their information on linked in or other social media information just so you can kind of keep track of them as well as finding their contact information another way to keep track of them. Now this is just in case they contest your payment or say they haven't received it or anything like that, obviously having their social media. That Facebook account won't help in that sense. But it does mean that you have that connection to them, and they can't just, like, do something dishonest and disappear or something along those lines. So it's good to have more information about them now. I've mentioned escrow service a couple of times, and so I should explain it a bit more in detail, as I mentioned before. If it's available, you should always use it if there is in this girl service, if it's offered like as it is, with upward dot com, then you should definitely use it. Some websites offer optional escrow services, which you should always oh up for as well. So what happens is the website is going to take a percentage when using services, but they're worth it. Trust me, if nothing else, for peace of mind, both for you and for the freelancer. And this is how the process works. For escrow services, you pay the full amount or the first part, or however, in advance to 1/3 party such as upward dot com, or it couldn't be also like a banker financial branch of some company. But either way, you just paid to this third party. And once this is done, the escrow is funded. Once the escrow is funded, the freelance work and then start working and deliver the job to you. And then once he received the final product, you can allow the escrow to be released and sent to the freelancer. And what this does is it means that the money has been paid, but not to the freelancer. So you know the freelance is going to do their job and won't just run away with the money without doing their job. But it also shows a freelancer that you've paid the money and you will run away after they've done the job without paying them, because it is being held by this neutral third party, and then you have to approve their work before they get paid. But if you don't approve, it's not like you get the money back, and so you don't really have an incentive not to approve them. If they've done a good job now, obviously, if there's a problem with their work, you can opt to block the release of the funds. And while this can be an issue, I've never really encountered it. And while this can be an issue at this point, you would have to prove to the third party I e up work dot com or whoever that they haven't done their job or the freelancer will have to prove that they didn't do their job, and so it could become a big mess. And usually it's, well, it's almost never worth it. So it is good incentive for both parties not to have to worry about payment and to be able to concentrate on the job 16. 16 Found my Freelancer, now what?: Okay, So at this point, you found a freelancer that you like, and you know how to pay that freelancer. And hopefully you know what you're looking for from that freelancer. So what do you do? What do you do at this point? So the first step you want to do is to assign part of the job, if possible. I touched on this earlier, but you want to assign the first milestone. So this ensures that basically, the freelancer is doing what you need done and that the freelance is going in the right direction and not in a totally separate, different direction. And then you don't find out until the end, which could be disaster. So you assigned this part of the job You signed this first milestone and you agreed to pay for this separately. I eat to pay for it once the milestone is done, not wait until the end of the job. That way, you know, the freelancer will agree to it. And Well, if you aren't sure how to divide up the job, then you can ask the freelancers say Okay. What would your first steps be like? What can you get done during the first week. Or, you know, whatever you feel comfortable with, say if they can get a part of it done or if they can get a preliminary sketch or something along those lines. Once you receive this first preliminary sketch or the first steps thing, you can make sure that everything is going the way you want it to go. It's going in the right direction and that the freelancer has actually understood everything that you've assigned to them. So once he was signed, this This is a time when you should be laying back when you should be doing your own thing and not worrying about this at all. And most importantly, not disturbing the freelancer. The last thing the freelancer needs is for you to assign something and give them a week to work on it. And then you keep bothering them every four hours with, you know. Oh, I just want to make sure you know this you can do that, or this or that. That one emailer tube for an emergency is fine. But don't micromanage during this process. Give them at least a chance. If you really want to do something during this time and you get nervous and you don't want to, just It'll sit there and twiddle your thumbs. Well, then, try to envision your expectations. Try to see what you expect from this freelancer. The freelancers said they'll come up with a sketch for the website. Then what do you expect from this sketch from the website Like, How much do you expect done if they if they tell you they can come up with a couple preliminary logo, say, for you to look at, you know what does the couple mean? And what do you expect to see in these logos? Just so you have some set expectations before you see this product this for a smile stone. And then once you do receive the milestone at that point, you can say, OK, how did this match my expectations? Now, a quick word about expectations because I've brought it up a lot. I've mentioned your expectations and that they should be met and whatnot. Expectations should mean something pretty concrete. You never want to say, Make it pop. That is absolutely not an expectation. And along those lines, you want to be specific about what you ask. You don't want to be artsy. You don't want to, even if it's something like a logo or something that seems artsy to you, don't do that. Be a specific and as as rational, if you will as you can. Because even if it's something creative for creative website, you can specify. This is a creative website. I like a lot of colors, bright colors that show what's going on, our background and our logo, and what we have now is usually blue. And so if you could do something bluer that or that looks good with blue, then that would be best where you leads. Give some guidelines and don't say just something like Make it Pop, which, unfortunately here very often And so as a general guideline, you do not want to end up on the clients from hell website because that's where you're gonna end up. If you start requesting weird or odd, are unrealistic stuff. As a side note, its clients from hell dot net, and you probably want to check it out for some entertaining stuff and examples of what not to ask of your freelancers clients from hell dot net Check it out 17. 17 Are Expectations Being Met?: now in this lecture, we're going to talk about expectations, and actually, this is a very important lecture, maybe the most important. It's also the part of the process where most people tend to give up and decide they don't want to continue with freelancers. So let's get into it. First of all, when you receive your first milestone and or your first part of the project that you assigned, you need to ask yourself if your expectations are being met and if they're not, then there are a few things you should do. First of all, when you need to do is ask the freelancer why and evaluate the response. So if you were expecting a logo and you get something else asked why, if you were expecting a whole website, but you only get part of it. Ask why, If you were expecting 100 leads and you only get 50 ask why or if maybe the leads are in the wrong industry or wrong area. You know anything that didn't meet your expectations? Ask why and then evaluate the response Now if they give a valid response, by the way, and if it is just a question of tweaking or a small misunderstanding, and you think they're still trustworthy and good, then, by all means give them better instructions or give them different instructions, I should say or, you know, tweet. Whatever needs to be tweaked, I should mention at this point once again, don't tell the freelance for things like Make it pop. That is not constructive, and it won't help anyone. And this follows along the lines of the last lecture where I stated a couple things you probably don't want to mention to the freelancer anyway, however, if the response that the freelancer gives is not satisfactory, so it's if it sounds like an excuse, or if maybe the freelancer just completely didn't understand. And it seems hopeless, or the freelancer, I don't know, refuses to do the job correctly for whatever reason or anything along those lines, if you feel you cannot work with them from this point on, then what you should do is pay the milestone and dropped a freelancer. I know at this point you're gonna want to not pay anything and contested or something along those lines, but this is why you divided the job into milestones in the first place you have lower sunk costs because you have these lower son costs you. Your downside isn't that much right. And so hopefully, if you have $1000 project, you divided it into a couple 100 or 100 or something like that. So this is the worst case scenario. Your worst case scenario in the end isn't that bad. At least you don't have that whole project coming back to you after a month. And it's completely wrong and you don't know what to do, right? So if you divide into milestones, remember that my that first milestone, especially, is your maximum downside. So keep that in mind, and that's why you did it in the first place because of this worst case scenario. Now, if the freelance was obviously negligent and we're cost you a lot of money or I mean, if you feel you were cheated out of what you wanted and you think it's worth it because of the money you lost, then you can contest the payment. Just keep in mind. I mean, you can do it through the website. You can do it face to face with a freelance or in person or directly with them or with a middle person on agent, or even bring lawyers into it. I mean, you know, it depends how much you spent and how much you think it's worth it, but fast, fast maturing of the time. If you've done this correctly and if you have the milestone, it is not worth it. Honestly, just pay whatever needs to be paid and move on with your life because you have more important things to do them. Worry about this once again. Just move on. Now I want to say a word or two about sunk costs here because it's, ah, term I brought up and maybe you're not familiar with it, but it's quite important at this point. For those of you who studied economics and finance, you probably come across some costs. And maybe what you remember about some costs is that they should never be taken into account when budgeting for the future, right? This is because these costs have already been incurred, and there's nothing you can do about it at this point. Whether you decide to change freelancer or not, or contest your payment or not, these costs have been incurred and that's pretty much it. You should treat it as that. And once again, if it's you've treated the milestone correctly and did just the first week of work or first couple of days, then your son Costs should not be too high now. Also, this is usually the main reason why people give up on freelances because they assigned maybe the whole website and got back something completely different point they were expecting and said, Oh, this is a lost cause. I can't deal with freelancers. I don't want to deal with this anymore. I'll just do it myself. But once again a son cost is something you won't get back. So if you decide I'm going to deal with it myself, you still paid that amount. So it's a shame, because there's nothing you can do about that amount. You also, by the way, don't want to continue with a bad freelancer just because of the sun costs, right? You don't want to say Well, the freelancer did part of this, and it's not really what I like, but I already paid them X amount, and so I don't want Teoh consider that money lost, so just continue with them? No. You need to take things into account from this point in time on. And at this point in time, are you better with the freelancer you have now? Or maybe with someone new who could do the job better if you see no future with your freelancer. If you don't like the job, then you should switch. And once again, I'm saying it for the umpteenth time. That's why you have these milestones. They limit your downside and thank goodness you have them because your downside has been limited and right away you could move on to probably the next freelancer on your list. That's why you would lead down to three or four freelancers in the end, because the next one will probably do a better job also, because you know what mistakes to look for. And maybe if something wasn't cleared the beginning, you can specify to them. Hey, by the way, my website needs to be in English or something. Something that was wrong the way the other freelancer did it. So this point is really no time to give up because you're you're pretty much there. You're almost there because the freelancer there was something wrong with them and you need to switch or you need to either change freelancer or you need to change the way you're working with them or something. That's the last week you need to do, really, because after that, everything's done. So it's really this is the time that most people give up. But it's not the time you should be giving up now. On the other hand, maybe your expectations are being met. In which case that's great. That's awesome. What you need to do at this point. If you receive your job and your expectations are being met, then you assign the next milestone or the rest of the job, depending on how you confident you feel about it or how big the job is or whatever. By the way, even if you do decide to assign the rest of the job, especially if it's a long job, you should be asking for these periodic updates. If the next part of the job or the whole rest of the job takes another month that ask for weekly updates at least something along those lines because things could still start veering in a different direction from this point on. So you do want to keep on top of that. Remember, you're still project managing this whole thing also leave at least part of the payment until after the final delivery. You don't want to be all happy that you that your expectations are being met now and then just pay the rest of the amount due at this point. No, you always pay it after final delivery, you can pay different milestones along the way, but the last part of the payment has to be after the final delivery of the product and your approval of it, obviously. And then if you've divided into many different milestones, obviously you just repeat these steps for each milestone and make sure your expectations are being met once again. Fridge milestone. So you can continue on with your work. By the way, if your expectations are being met for the first, definitely for the 1st 2 milestones that say, then you're pretty much on the right track, but still keep on top of it because you never know what will happen 18. 18 Final Delivery by the Freelancer: And now finally, we're here. We've arrived at the final delivery by the freelancer. At this point, you should be receiving the final product from the freelancer you hired. Now, remember, first of all that the freelancing is being paid for this final product. If you're not happy with any aspect of it, you can feel free to ask for tweaks or changes or anything that needs to be done. Like, say, you asked for a website. But you want something moved here. Or maybe this taken out something like that. Feel free to ask for it because you need that final product to look good. And that is what you hired the freelance. Therefore, at the end of the day, right, however, keeping in mind that you want to stick to, like, important tweaks or changes if you start having say more than three or four changes or tweaks, I mean depending on the project. But if it starts becoming quite a few than it might be excessive, and this might mean that you weren't very clear in your initial description or in the instructions that you gave to the freelancer, you can't ask for one thing, and then decide where the tweaks or changes that you want something completely different because that's not what you hired the freelancer for. So make sure that these tweaks or changes are still in line with what you asked for initially and that they're part of the same project. In other words, now, if you're happy with the final product, then by all means make the payment. Both of you can be on your way and move on with your life. And this is the thing you were asking for. And this is the thing you needed. So everyone's happy at this point in time. So yes, by all means make the payment. And also don't forget to give rating or a referral because these are very important, especially for the freelancer. So if you find them on one of those websites, like up work or the job specialisation websites or anything along those lines, there's almost always a way to give a rating a referral to these freelancers. So don't forget to give one, preferably a good one for them. If there were mistakes, you can feel free to give a not so stellar one. Also keep in mind. They're gonna rate you as well, so keep both things in mind. So here's some other issues that might come up. First of all, maybe there's some issues or problems that come along two months down the road. Maybe you won their website done and it's done. But two months later you realize that there's something that needs to be worked on, right? So what will happen here is if the freelancer is honest, then he or she will do the tweaks or do the changes as needed because it was part of the original job description. And if here she didn't complete something by mistake, which, by the way, something small like that can happen every now and then. So I mean, just pointed out to the freelancer. And if you're dealing with someone honest and they'll be like, Oh, yeah, sorry about that off. I'll change it or I'll do this and then that's it. That's the end of it. Now, if he or she refuses to do this change that were, remember that you can always take back your rating or referral at this point in time. If it's two months down the road, it's pretty hard to get your payment back. But if you want to tweak your referral or rating, or maybe threatened to do so, you can do that. But first of all, as a first step, just ask nicely, and chances are the freelancer will be happy to make the change. Another issue is that you might want to make changes or updates to your website or to whatever job was done now, a couple things to keep in mind here. First of all, if this was part of the initial job description, so like I mentioned the beginning, it states whether the job is finite or if it's continuous. If it's a continuous job and further changes and updates are expected, then fine by all means asked for it. If not, however, you can definitely ask the freelancer for further changes and updates. But this will constitute a new job, a new project, and so you're gonna have to treat it as such. This means that you're going to have to pay them another amount for the further changes and updates and start the whole process again, albeit with a freelancer you've already worked with. And so you know, interest already. Don't try to trick the freelancer at this point, don't try to pretend like it's part of the same job when it obviously isn't. And if you already made the payment two months ago and now decide that you want to change something just because you decided now that you want to change it, don't pretend like it's part of the same job. The freelancer isn't stupid and they know what you're doing. So be honest about it, and the freelancer will be honest about it. And then it will be better for both parties. Also, because the issue is if you decide to play fast and loose or try to be a bit dishonest with this whole spiel, the freelancer loses nothing in just blocking your email. I'm not replying anymore, right? Freelance was not an employee. Freelance already got paid by you, so I mean, what's their downside? So it's better just to be honest from the get go, and no matter what, you want to maintain a long term relationship, even if you're not using the freelancer again maintained that long term relations because you never know. As I mentioned with my website, even though my former website designer had already built the website and I ended up not using him. He was the one who recommended the website. Designer ended up using so maintain along to relationship with them. Usually that doesn't mean anything because it's a freelancer. You don't have to keep emailing them. You don't have to say anything, but at least try not to ruin the relationship. 19. 19 How to make this continuous: So let's say you found a freelancer that you like. And so you want to keep working with this freelancer? How do you go about this? Well, there's several ways to do it. Um, first of all, if you're happy with what the freelancer did, you can start assigning regular work, as in if its job to get leads or sales or anything along those lines. You could just say, OK, then I need you to get me more leads. I need you to do more sales and you doom or marketing and just keep doing regular work. Of course, this might depend on the type of job that you're hired the freelancer for. Another option could be hiring in the long term. Saying, Okay, I'd like you to keep doing this for the next three months. Four months, six months, something along those lines. Now my general recommendation is to basically give it several months first and make sure that it does work out. So even if it works out once, you shouldn't change it into a long term, continuous process. But if possible, maybe a sign work again for a few months and say Okay, now, can you work on this on sales. Can you work on sales? Ah, you know, for the next week or two, or can you get this many prospects, whatever it might be? And then after several months that it's worked out several times, then you can change it to the long term here again. There several ways to do it. You can decide to set up, say, a six month or year the contractor. You could just decide toe work indefinitely quote unquote with a client and just have them deliver X number of prospects each month. And each month you pay them. I tend to prefer this method, actually, because setting up a yearly contract starts to be a bit too much like an employer employee relationship. In which case, after the yearly contract is up and you want to renew another yearly contract, they might start asking for a raise or things along those lines. Now, I'm not against something like that, but I'd rather just have someone work continuously. And if they do a good job, I'm happy to give a boat bonus at the end of the year, say like a Christmas bonus or something along those lines rather than having to worry about more of an employee relationship, be stuck in a contract for a whole year and have them maybe trying to raise the rates each year or something along those lines. You don't wanna have to be negotiating every year or every six months, but once again it's a judgment call. That's just how I feel about it. And it can depend on how you feel comfortable on the type of job you're hiring the freelancer four and what type of freelance you're dealing with us well. 20. 20 VA: now, this next step might be a bit more advanced. And so it might be for those of you who have already been getting some experience hiring freelancers. After a while, you might start noticing that you have an issue in that you hiring these freelancers that are saving you time because you don't have to deal with, you know, sales or research or something like that. But suddenly you find yourself being taken up. You find your time being taken up Mawr mawr with handling these freelancers themselves so you might start thinking, Should I hire a freelancer toe higher to handle the freelancers? Well, this idea isn't as crazy as you might think. Well, first of all, let's say this. This might seem like a little bit of a complicated issue, and it is. But it's also similar right now if your time is being taken doing the management, the project management to the management of the people. I mean, you can view it as management as a spy human resource is, or whatever it might be. This is still not your purview. It's not what you're good at, and presumably you're good at something else, and so it is taking up your time. And rather than concentrating on what you're good at, you find yourself handling all these freelances. So what can you do? Well, at this point, what you could do is you can look for as I mentioned, a freelancer toe handle the freelancers. Another word for this is a virtual assistant, actually quite a few names, but usually we called a virtual assistant or V a, um so hiring a good V A that basically the process for hiring good va is the same as with any other freelancer. However, here, trust is a vital issue. Ah, you're hiring someone to handle all these other freelancers, but it definitely has to be someone you can trust. This goes top of the list because this person will be dealing with all the other freelance there. So you really have to trust that they're handling them correctly, that they know what they're doing, that what they're reporting to you is correct. And ah, and because that's the only way that you can rest easy on work and be able to concentrate on your own work. If you can know that everything is being taken care of in an honest fashion. Um, so when you first start out there a couple things, first of all, I would recommend keeping the finances for yourself. This will depend on your business structure, but basically it means that you still receive all the payments of your account, and you issue out all the payments and invoices yourself. Um, you can set up a system where you can let the V a, the virtual assistant or whoever freelancer you hire. You can let that person know when the invoices air received or paid, or money is due etcetera and ah, and then they could do any follow up or anything they need to do, but where you actually handle the coming and going of money itself. Obviously, the reason for this is once again, trust. Once you've had this virtual assistant for a while, and you've decided that you can trust this person, that may be slowly. You can let them handle some of the finances. But I would keep that away from them at the beginning and the beginning. Let them just handle the freelancers. Whatever comes in can be broken down, and you make your decision based on you know if there's ah if you need and it trying to French translator. Will you have your top of time to French translators who they need to contact and they need a designer so they can contact the person, find out the availability, send it in, etcetera, etcetera, and handle all that part, all the all the back and forth stuff and slowly so you can start giving this virtual assistant mawr work. 21. 21 Hire a Freelancer to do what you do: now. So far, we've been talking about hiring freelancers to do what you don't want to do to do what you don't feel like handling what you shouldn't be handling so you can concentrate on what you're good at and what you should be doing. But what about Higher freelancer to do exactly what you do now? This might seem like a bit of a weird idea or constant, but actually it makes quite a bit of sense. And in fact, that's what I ended up doing now. First of all, the reason I ended up hiring freelancers to do exactly what I did is because of volume. Quite frankly, I as I mentioned, I'm an Italian to English translator, and I started working with other freelancers for sales and stuff like that, but also with other freelance translators and other languages. And in the meantime, I was still handle the A time to English trend translations. But I started, you know, in a way becoming a victim of my own success, and I started receiving too many translations for me to work through, and so I started slowly. Soling. In fact, this was pretty much one of the last six I did was working with other freelancers who work in my exact same language combination of tying to English. And, uh, it was interesting hiring them and working with them. And ah, and seeing how that process went. And now, by the way, I work with Italian to English freelance translators. I have some very good ones that I work with, and so, I thought would be interesting to walk through this process quite briefly. First of all, you are an expert at what you do. If you're freelance designer than presumably, you're a great designer and you know exactly what you're doing when you are designing. And this means that you are ideal for hiring a freelancer and as a designer because you know exactly what you need from them. So let's say you need to design a website and you know exactly what you're looking for and what you need. You know you need X number of images. You know you need contents to fill this much and that much, especially after talking to the perspective client. You know exactly what to look for, how to look for it, and you know how things need to be constructed. Now, of course, you might say, Well, I'm an excellent designer, and I can just hire someone else to do what I do, because what I do is at an expert level, and it's, ah, you know, above your run of the mill freelancer out there and I'm better than they are. And this might be true. And quite frankly, if you are quite successful, then it means that you are good at what you do it. It won't be easy to find someone who is as good as you are. Um, however, there are quite a few good people out there. But having said that, the best way is at least to start out is to hire people to do what you do but maybe hire them or say tedious aspects of it, the unwanted aspects, the ones that consume a lot of time. So, for example, if you're making a website and maybe you need a lot of back end coding, maybe you need certain templates made certain forms done, maybe need certain images to be found or whatever it might be, and so you can hire the freelance it to do that. Now the good part here is that this freelancer, presumably being another designer, will know exactly what to look for and how to look for it. So it's actually a pretty quick higher compared to everything else. If you hire a freelancer who is doing exactly what you do, you can say, Look, I need this website design, but from you I don't need the whole thing. I only need this this and that and the other At this point, once the freelancer has found whatever forms you need, whatever ah, images or has done whatever back encoding that you need, they can send that to you, and then you can add your quote unquote secret sauce. You can add your own flair, your own design, whatever makes you unique to whatever they have worked on. Now, this example works with freelance design. As I mentioned, I was a freelance translator and so I would have translators work on various aspects, you know, say financial reports and stuff like that where I could easily go over it and I know what to look for and how to look for it if they're doing a good job or not. And I could easily edit what they worked on, um, And then slowly, as you gave Morva reporting, you get used to working with them more. Then you're able to see how much freedom you can allow them. And if you're able to either work with them and have them handle mawr mawr of the process, or maybe handle the same type of process but firm or more clients or whatever it might be and whatever works best for you. So there are quite a few aspects. There are quite a few examples in which you might want to hire freelancers to do exactly what you do. Usually it's because you have quite a bit going on, and they're quite a few ways to do so, so definitely don't discount this. 22. 24 Don't Tell Anyone!: So are you working with freelancers now? Well, sh don't tell anyone. The sad truth is, people aren't used to this. If you're working with freelancers and it's working out well for you, that's great. It's definitely an accomplishment, and it's very good for business if it works out. But they can be an issue when you talk to other people about it. The fact is, most people are used to people either being a freelancer, working for themselves. Being an entrepreneur may be having an entrepreneurial team, even having you know, a team of close buddies working in a garage together, trying to build something up or maybe being a big company or something along those lines. But the idea of someone running a business and so having an established business that's already established and going well and not really a start up anymore. But working with freelancers is kind of odd, and people just aren't used to it. The fact is, they're just not sure how to classify it. Working with freelancers seems like something that other freelancers do, And so when you tell people that you work with freelancers, even though you're an established business, it sounds a bit odd now. Obviously, this can change, and it can vary depending on what your industry is. If you work with a lot of, say, graphic designers, it might be a bit more normal to have freelancers. I work in the translation industry, and it is a bit more normal to have freelance translators as well. But by and large, it's something that people might find a bit odd. So my advice is usually to just keep quiet about it. If you need something done, say, on your Web site, you can say I'll have my website people work on that or, you know I'll get back to the office and tell my people to get right right on it to get on it right away or whatever works for you something along those lines. You don't have to mention out right where these workers air situated where your web designer is, where your translators are or, you know if they work inside an office with you or somewhere else, you don't have to bring it up, especially when you're talking to clients or potential clients. I'm not saying to hide it, but just not to bring it up. The first thing 23. 25 Meet Freelancers face to face: So if you start working with ah great freelancer or a couple of them, let's say and you start rely, relying on them in the long term, then I mean, that's great thing. And quite frankly, a great freelancer is something great toe have. And so I might suggest that at this point it might be worth actually visiting them, treating them to a coffee or a meal, even if they live in another country or even another continent, for that matter. Look, if you're earning quite a bit, thanks to this great freelancer, then this freelancer is worth their weight in gold. And, ah, so it might be worth it to just show them that they are important to you and look visiting someone in another country and even buying them a meal. It's still way cheaper than hiring an employee in dealing with, you know, the overhead and having to deal with having a fixed contract, etcetera, etcetera, so it might be worth visiting with them maybe once a year or whenever it feels comfortable just to make sure that you can keep the relationship going. I tend to do this, and what I usually do is I tell the person I'll be in your city and so insula date and ah, you know I like to meet if you're available that way, if they don't want to, they can always say they're busy because sometimes they prefer not to meet. But at least they know that I'm happy to put in the effort and that I'm happy to actually meet with them face to face if they wish, and it at least allows them to remember you and take you more seriously. And if you have a regular freelancer who you rely on, then it kind of shows a lot of good will to make that extra step in to go that extra mile and be able to meet with them, because chances are if they work with other providers. No one else has offered to meet them face to face, and you're going to be the only one, so it's a great way to stand out and to keep good freelancers loyal to you. 24. Why not students?: So I thought I should add another option in case you are having issues finding the right freelance Sarah's. And in case after following all the steps, you still find it difficult to find freelancers. You might want to consider finding students. Now students can be a great fine for a variety of reasons. First of all, they tend to be ambitious, especially students who are looking for extra work while they're studying. Second of all, they're usually appreciative of a job during their studies because it helps them to pay for their studies. Students tend not to be extremely rich. And so any extra money they can make, they usually quite happy to make it. And there are also happy to work part-time since they obviously can't work. They work full time if they have to study full time. So if you need someone just on a part-time basis, are just for certain projects here and there. That's pretty much ideal. And the other thing is that you're helping them quite frankly, offering them a remote job, teaches them the skills to work remotely. And so in the future, they don't necessarily have to join the rat race, but they have the option of being able to work remotely. And this can be a very good skill for them. And you can kind of let them know that that's what you're doing. You're also helping them out with this. So how do you go about finding students? There are several ways to do it. This is what I usually recommend. First of all, find your target country and city. This can depend on a variety of factors I generally recommend don't necessarily go for your local metro, city or country even because there's no real reason to do this, especially if you're hiring them online and you're trying to hire freelancers and outsource it. So feel free to check elsewhere. And you can go and look at a list of countries and cities. In fact, you can go on Wikipedia and look on indicators of local standards of how much they earn, et cetera, et cetera. And this should give you a good idea depending on your budget, depending on what type of work schedule you want and on what your general requirements are. So then you can do something like you can Google universities in whatever city you chose and you fill in the blank and just Google universities in that city and it'll pop up a list of various universities in that city. Then you pick the university that applies most to what you're looking for. You're looking for a graphic designer final university that seems to be more design-oriented or something like that. If you're looking for someone who maybe has medical skills, maybe try to find a university that gears a bit more toward the medical studies and stuff like that. Once you've done this, tried to find a facebook group of this university. And most of these universities will have Facebook groups. In fact, you'll have quite a few. And very often they'll depend on what they're studying or various different clubs or whatever it might be. But try to find a standard facebook group of this university. And then if you want, you can find some of the more specialized one for the same university and then asked to join or apply to join. Usually these are closed groups. I'm here. I'm not talking about pages, I'm talking about groups. So they tend to be closed and asking join these groups and you can be truthful about it. You don't have to pretend like you went to this university. You say, I'm looking for an internship. I'm looking to offer a job. I'm looking to offer an internship, a paid internship for my company, and I liked to hire someone from your school, so I'd like to join so I can put up a job posting. And usually the people in charge of the group will be pretty happy to do so. And then you just post your job offer here. And you post your job offer there on the Facebook group and you say I'm looking for whatever you're looking for and then you apply the usual standards like you would somewhere else. My only recommendation here is to actually link it to a form. So have them fill out a form, whether it be Google Docs or something like that. This is just because you risk receiving many, many direct messages on Facebook, which can sort of be a mess. And it must be much more preferable if they could just fill out a quick form. And that way right away, you kind of have a better idea of how many people are dealing with and how to deal with it. You can also ask them to email you, but I find that a form is the cleanest way to do it. 25. Course: Thank you: thank you very much for taking my course, and I really hope you find it useful. And please feel free to check out any of the other courses I offer as well. As you may know, I'm a freelance translator, and I also run my own translation agency. So if you are a translator, keep in mind that I offer reviewing services for resumes and CVS as well as online profiles . I also offer one on one consulting. You can access either one of these services by going to the length that you see on your screen now or also by checking them out of the resource document you'll find at the end of this course. I also have a book called How to Be a Successful Freelance Translator, and the third edition is available now on Amazon. You can access it at this link here, and this as well will be available in the resource document. Otherwise, thank you so much once again for taking the course, and I would love to hear any feedback that you might have