UX Series: Build an Effective Portfolio | Eva Kaniasty | Skillshare

UX Series: Build an Effective Portfolio

Eva Kaniasty, User Experience Consultant

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9 Lessons (2h 27m)
    • 1. Trailer

      3:35
    • 2. Choosing the right tool: Part 1

      L1.pdf
      5:38
    • 3. Choosing the right tool - Part 2

      5:53
    • 4. Tool Walkthrough

      Walkthroughs.pdf
      13:56
    • 5. Choosing portfolio pieces: Part 1

      L2.pdf
      8:01
    • 6. Choosing portfolio pieces: Part 2

      14:32
    • 7. UX Portfolio Panel

      91:04
    • 8. How to create an instant portfolio

      PortfolioTools.pdf
      2:49
    • 9. Final Assignment

      FinalAssigment.pdf
      1:36

About This Class

Is your online portfolio outdated or, worse yet, something you just 'haven't gotten around to creating'? Whether you're a student looking for a first UX job or a seasoned UX professional, you've probably experienced the struggle of maintaining an engaging and up-to-date online portfolio.

In the class we'll review the tools that can facilitate maintaining an online portfolio, as well as the fine art of choosing and/or creating the deliverables to include. 

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We'll address some of the key questions around portfolio creation, including:

  • Should I design a custom portfolio or use a hosted solution? 
  • Do I need my employer's or client's permission to share deliverables?
  • What if I work on internal apps or under Non-disclosures?
  • What if my work is research-oriented?
  • What if I'm still in school or just starting out? 

To answer these questions, I draw on my own experience, and share the advice of UX managers and professionals.  The main goal is to get your hands dirty putting together a portfolio you won't be afraid to share with potential clients or employers. 

We will end with posting your portfolio to the project gallery for review.

Transcripts

2. Choosing the right tool: Part 1: - welcome back. - So the first step in our portfolio design process is going to be to choose the M right tool - . - And there's quite a variety of put for your tools or Web tools that you could be choosing - from. - So this is, - um, - this might be, - um, - a big jump for you. - Or it might be something simple if you already or familiar with the stools and know what - you want to dio or if you're updating an existing portfolio. - Okay, - so the major categories that these tools, - um fell into are as follows. - 1st 1 is online portfolio websites. - So a lot of these online portfolio websites or great, - because all you need is an account and they provide the tools, - Joe, - um, - update and upload your, - um, - portfolio items so you don't really need to plan anything like, - you know, - the navigation. - You don't have to design anything yourself, - and then you don't have to know an HTML or CSS. - So if you are not familiar with, - um, - Web design or Web development at all, - I would suggest that you use one of these tools that would be on the one that I would - recommend another option is a creative network, - so that's usually similar to the portfolio website. - But it usually sits within some larger functionality or a larger community. - It tends to be targeted at creative. - So people who work in design, - marketing, - advertising things like that. - Here are a couple a couple examples that I'm familiar with. - The nice thing about those is that, - um, - usually there is an associative job board so potential employers could actually find you - through, - um, - these networks, - And then you could also share projects on their that other so members could comment down - and give you feedback. - Another thing about these, - especially core of flawed. - I know they have a, - um, - an additional profile that you can update. - So, - as I mentioned earlier, - this is a good choice if you don't have that many portfolio pieces and you just have a few - things that you want to share, - um, - your next option is a custom website. - So this is something like you. - There's something that you designed and, - um, - you wrote yourself or let's say WordPress, - which is one. - If you're going this route, - I would recommend something like WordPress um, - or a custom HTML template, - which you can you can buy If you look in the resource is section of this class, - you'll find some links and you'll find an article that we've used a bunch of portfolio - websites. - So have that be your starting point before you arm start playing around with options for - yourself? - Um, - as a general rule, - as I mentioned already, - I know I would not recommend that you try to you write something from scratch or buy - something, - or by or you something that requires a lot of custom work from you. - Um what, - you really want to concentrate on this? - The items that you're putting into your portfolio not creating the framework for it. - And you can really get caught up, - Um, - having to do a lot of work customizing something like award press plug in. - So I would recommend against enlists you happen to do front and development in addition to - Ammu X, - In which case this could be a way for you to. - Actually, - I'm showcased some of those, - um, - development skills. - Um, - and it could be that this this website actually is in itself a portfolio piece and without - more about frozen cons of of each. - So the last one is what I'm calling documents solution. - And what I really mean by that is just some kind of document probably exported to pdf that - contains, - um, - a number of portfolio pieces that you have perhaps annotated put in a template and that you - share privately. - And this might be something that you would choose if you don't want to have it. - Public portfolio The nice thing about these is you can still have a show some, - um, - some design sense by work, - creating a a template for this portfolio document That's some visually pleasing and - attractive. - So that's the document solution, - and this could actually work as well. - I actually have seen portfolios that literally are just the pdf. - Um, - you know, - in general, - the thing that you really want to be focusing on is the portfolio pieces that are better - included on and try to pick something that's easy for you to work with. - So if you're not familiar with its jumiller CSS at all, - don't start with work press because you'll spend a lot of time. - I'm struggling to get the framework together. - Um, - what really varies about the going online solutions is the, - um one of the ease of updating the maintenance, - and you may also be locked into a particular template. - Some have more choices than others. - So because there's so much variety here, - um, - and you may not be familiar with all that's available. - Um, - the first assignment that I'm going to give you is to actually do a competitive review of - online portfolio tools. 3. Choosing the right tool - Part 2: So what? I like you. Did you ism review those online portfolio lengths? And they re sources in this part of the class. There's an article where you can read a review of the number of them. So we threw it and pick a few that look like a good like they might be a good choice for you, so I'd say pick 55 or six of the top of my head. You don't need to review them all. Um, just if it's, you know, if you know, if you're starting that, you want to pick a certain type of solution, just pick all of them. You know, they all online portfolio sites or, if you know, you want a custom template, choose, um, try to find a few templates that you can compare. The next thing you're gonna do is to create your review criteria. Um, and I'm going to show you what what I've done. I actually have an example here. So I've reviewed six tools that I've used and then I am familiar with and what I created here, or some of the, um, criteria that are important to me in terms of I'm choosing the best solution. So as you can see it is this anything? Everything from how good the visual design is, um, through how much a particular solution is going to cost. Um, just to go back here for a minute. If you have a lot of portfolio pieces that you on your are available to you or you already have, Ah, a tool that you know you're going to use. You can either skip this step completely or do it in a pretty informal way. However, if you're one of those people who are student, you don't really have a portfolio yet. You're generating portfolio items. Um, look at this as a project that you can actually use in your portfolio. So this competitive review can actually be the first portfolio piece that you're going to include. And so you're really killing two birds with one stone by. I'm learning about these tools and by, um, creating a portfolio piece. So if you are using this A something that's going to be in your portfolio, um, you really want to be to do a couple of things. So first of all, you know, look at what I've done, um, to help you kind of figure out which tools might be right for you, but don't imitate what I've done. So try to create your own template. Try to un put your personal stamp on this. Pick some, um, make me want to approach this benches in different criteria, etcetera. So create something that showcases what you can do not just copy on what I've provided for you, and then you can see even in this, I could have just created this as a table and word. Um, but I've actually gone to the extra trouble of putting some color in here That's actually consistent with my my company brand. And I've tried to make this visually appealing in addition to a grid of some kind, Um, you may want to include annotated screenshots in your review, and here is just a example. This is Zen Folio, which is one of the solutions that you might be looking at. And, um, this shows a screenshot of what my portfolio on Jan failure looks like. And I think I've made some annotations about the positive and a couple of negative features that I've I've noticed. And you can also notice that again I've put a little bit of visual treatment on this. I'm not just using the defaults provided by, um, by PowerPoint or keynote in this case. So, um, even so, I'm really this is going to serve two purposes. One of them is showing that you can do the review itself. You can evaluate, evaluate interfaces, but also, you can report it in an appealing way. So that's the the assignment for this week, as I mentioned, if you're not gonna use it in your portfolio, you know, I wouldn't spend any time making it look, um pretty and doing something that's extremely formal. But in either case, you do want to take a look at a number of tools to make sure that whatever you're using is , um is right for for you. So once you've done that, I would like it to share your review with the class they're posted in your class project. And, um, let's get some discussion and feedback going on that so that, um, next week when you come back, you are, um, you're already getting feedback, and you can also use other people's reviews to evaluate tools so that by the end of this week. You want to really choose the tool that you're going to use, Um, for the class. And one thing that I would recommend is that once you pick a tool, just stick with it. Even when you find out that there are some weaknesses, every no tool is going to be perfect. So you're better off just picking something and just working with it, um, to get something together rather than getting caught up on trying to find the tool and never get into the, um, putting the actual portfolio pieces together. Um, so here is a list of some of the tools and sites that I've used myself and in the other lecture in this segment, I'm going to give you some feedback as Joe, um, things that I liked and disliked about him, each of them. And I'll show you the interfaces, um, to get you started with your reviews 4. Tool Walkthrough: - as I mentioned before, - I've used a lot of portfolio tools over the years, - so I'm going to walk you through. - Um, - a few of them just do, - um, - give you some in the sholem idea of how some of these work kind of the benefits and the - drawbacks. - So I'm going to start with EMS in Folio, - which is, - um, - targeted mostly at photographers. - That actually is, - um, - very much full featured. - If you want. - Have a, - um, - a larger portfolio and you want to ah, - manage it online. - The nice dammit, - then Folio is that it has this very clear navigation structure. - It's pretty bunch based on on a folder structure. - So as you dig down into the folders, - it'll show, - um, - the delivery roubles in a um, - of course, - now it's loading really slowly. - So once it loads, - it will show you as the stuff thumbnails, - and you can click and viewed this. - The items. - It has a lot of custom templates, - so you can customize a lot of things you can customize the um Now you can customize the - layout of the page itself. - You can customize the look and feel. - The one I'm using is one of the more subtle ones. - I really like the ones that I'm have the great background since I am really bring attention - to your portfolio items better than of distracting from it. - So let me just show you some of the other editing features. - Once you go into the edit view began its A folder structure, - and you have a lot of control over pass. - You have control over access. - You can actually password protect things. - Which is, - um, - might be really nice feature for you. - Um, - since it is designed for photographers, - there is some stuff, - like, - you know, - ordering for photographs, - which you just won't use. - Um, - but in general, - I have found and failure to B m really? - Um, - effective. - The only reason I'm not using it now is because it's actually a dual purpose portfolio. - And most of it I do use for my photography. - Um, - I might actually end up going back and using getting another account from my U X portfolio - . - Because I do like it. - Um, - more than the tool that I'm currently using that I will walk you through, - I think next. - So let's go on to that. - Yeah. - Shown the um, - this is a very simple tool. - So unlike then Folio, - which does have a bit of a learning curve, - you can learn to use this relatively quickly. - First will show you the on the back end of it. - So this is showing me on my projects and that there's a free version that just has a few at - limits on the number of projects and images you can have. - Um, - and then, - if you want more, - you have to pay. - I think something like $5 a month. - It supports images, - videos, - flash and audio. - But you can't mix those in a single project, - so you have to arm have that limitation. - You couldn't have a project that includes them screenshots and a video. - Um, - they have a number of templates available. - Then you see if I can show you these so you can have a custom logo. - Um, - and there's a number of templates. - I found that it doesn't really work that well. - Most of the templates can be a little bit clunky. - Um, - so I ended up picking one of the default ones, - and it's very, - very simple. - Um, - as you can see, - it shows my logo and then it basically shows the portfolio folders that I have. - Um, - initially, - I had set this up thinking that that I could embed it in my professional website. - But when I did that, - the code extra didn't work very well. - So, - um right now this is the portfolio use, - but I It doesn't really have the all the m the capabilities that I personally need If you - are doing something simple and you don't really have a m an associative website in your - okay, - With a very simple template, - this might be the one for you. - Next up, - car flock. - This is one of those, - um, - community ones. - Let me, - um, - show you what it looks like. - So it has a job board. - It has, - and it has portfolios. - If you look into the portfolios, - it's basically very much design oriented visual or even, - um, - industrial design. - Um, - even though I had a, - um, - pretty extensive portfolio on here one at one time, - I don't think that I have ever gotten any leads from it. - Um, - I don't think it's really targeted at people who are doing more conceptual work, - so I wouldn't expect to get work from it. - but you can still use it as a Mazza portfolio that you can send out. - And, - um, - this is the interface. - So it has your portfolio, - and you can go into different projects and upload items. - It's actually pretty similar to shown, - which I showed you a minute ago in terms of them, - the types of templates that are available. - What's different here is that you also have a profile that you can import from lengthen. - Um, - so it's basically one of this, - um, - options that will allow you to have more than just just a portfolio. - So if you only have a few items, - this might be good and they have some other tools here that I personally don't use. - But you're of course, - welcome to explore. - So that's car off lot. - Um, - next up is WordPress. - So I use WordPress for my, - um, - red pill, - you x website. - Um, - but I don't currently use it for my portfolio, - and I will show you the reason if actually, - um at times have tried to incorporate it, - but I have found it to be quite cumbersome. - So this is my website, - and they actually have a test page that I've tried to set up, - um, - and I installed AM a portfolio plug in, - which looked really good. - Um, - on the plug and page looked like it had exactly what I needed. - Basically, - it would let me mm bed my portfolio in the site itself. - So this is, - um, - an installation of the plug in, - and I added a couple of items to it, - So this interface is kind of nice. - Um, - it basically these would be and folders or categories of items. - But what you can see already is that it's not really mimicking my site template. - I have a white background for the body everywhere else, - but this, - um, - is overriding it. - And then when they click through, - I get something like this so you can see that it's basically no longer using AM full page - template. - It switched to the one that has the M bar on the right and the it's completely inform. - It'd so to make get this to work, - I'll have to go into the custom templates, - figure out, - um, - where to CSS needs to be edited and really spend quite a bit of time customizing this. - So it looks some, - like, - fits within within my website. - So this is my kind of word of caution to you If you, - um, - want to build something custom, - if you're gonna, - you're going to be using WordPress. - Um, - expect glitches to happen and expect that you'll have to spend some time figuring those out - . - By contrast, - you know, - with any of the others, - you just pick a template, - and, - um, - the rest is done for you. - Um, - finally, - custom template. - So I used to have, - um, - a portfolio website at my, - um, - can yes to dot com domain. - That was completely custom. - I think it was a template that I had found somewhere that I adapted. - It was all, - um, - html and CSS. - It wasn't There was no content management behind it. - Um, - and that worked for a while, - but I found that it was really a pain for me to maintain at half. - Juwan edit the HTML files themselves. - It wasn't really, - um, - scalable. - So I ended up getting rid of it completely. - And them experimenting with some other solutions. - Um, - what I ended up doing here is, - um, - using am fi card template, - which I bought at, - um I think from theme forest. - It was only a few dollars. - But here, - um, - not actually using this really? - As a, - um, - professional identity. - I'm using it as a kind of this is all about me. - Um, - and it's really a small glimpse. - Um, - and an introduction. - And then they have a bunch of lengths for people to go to my other online, - um, - identities, - so to speak, - to get more information, - or they can email me. - So if you do have only a few portfolio pieces and you don't have a personal website - template like this might actually work. - So let me show you there is a small component in here for, - um, - uploading images. - So I've actually done, - as you can see, - kind of a selection. - This is showing, - um, - things that are professional and personal. - Um, - which I wouldn't recommend if that this is your only portfolio. - But for me, - it it works for this particular, - um, - application. - So I have actually it the portfolio a piece. - This is a screenshot of AM task analysis that I sometimes use in my professional portfolios - , - but you can see it's very limited. - It doesn't really show full screen, - um, - in the image. - Um, - and it would not scale that. - Well, - it doesn't support a folder structure or anything like that. - Um, - the other thing to know about these types of custom templates is that you do have to know a - little bit about HTML and CSS. - This is actually just a single html page. - Um, - that you have to go in and edit manually. - And theme forest has, - um, - quite a selection of these night types of templates. - Um, - what's nice is that it has this, - um it's physically pre designed, - and it has. - It's very simple. - And it doesn't once you set it up, - it doesn't require a lot of maintenance. - So the other thing that I wanted to talk about is this some documents solution. - So in a case where you don't want to have any kind of public online portfolio, - um, - I recommended you create something that's just a document that you can share. - And I also do this at times I do it, - um, - as part of proposals for clients, - sometimes so in This is an example. - In addition to on the body of the proposal, - I have this uhm attachment and it really serves a couple of purposes for me. - It um gives the client some information about the methods that I am suggesting, - Um, - and it also gives them a little glimpse of my portfolio. - So in here, - I'm actually have the methods in a table on the left, - and I have screenshots of from my portfolio, - um, - of items that I've done, - and this is very minimalist. - You can see that I have some a tiny piece of ah, - stakeholder interview here and a tiny piece of ah user interview and an annotated screen - shut for comparative review. - So this format works for me for a proposal. - Um, - if I were doing this as my only portfolio, - I would want it to be, - um, - the images and screenshots to have more prominence. - Um, - and I might annotate those. - So these are some of the options. - If you have questions about any of these, - um, - solutions that I have experience with, - definitely post them in the discussion forum. - And, - um, - let's some take it from there. 5. Choosing portfolio pieces: Part 1: - Welcome back. - At this point, - you should have chosen a tool that you're going to use. - And as I mentioned before event, - If it turns out that your tool is not ideal, - just, - um use it. - And at this point, - concentrate on gathering together your portfolio pieces, - and you can always move them later. - But really, - the critical part is getting the meat of your portfolio together. - So let's some talk about that. - Okay, - So here is, - um some of the issues that I'm going to talk about today. - So what kind of stuff should you include? - Um, - the legalities of using your work that you have done for employers or clients and how you - can adapt delivery bubbles, - um, - to share them and then supplementing real work or even um, - dealing with cases where you can't share your real work. - All right, - so what to include, - Um, - since the portfolio is inherently going to be a visual experience for users and consumers - of your portfolio, - it helps if you can have at least some visuals in there. - And if you can't include things like wire frames because you're a researcher, - at least include some nice templates or visual findings reporting that you've done Teoh, - give your employer's some idea of what your skills are in that area. - Another one is case studies. - Case studies can be, - um, - very nice to have in your portfolio because they tell a whole story better than having them - . - I am just a bunch of disjointed delivery bubbles that don't necessarily show a whole - process that you went through. - So in my portfolios, - I usually include a mix. - Um, - I tried to give kind of a variety of delivery bubbles to show the range of my work, - but also, - I tried to include a couple of case studies to show, - um, - more of the process. - The thing about case studies is that they really work best if you can talk through them. - So case studies air. - Nice to bring two interviews, - um, - or to talk through in interviews. - Um, - and we'll talk about how to arm get permission to show a case study in a minute. - Um, - report excerpts. - So if you want a researcher and are not really design or graphic design oriented, - um, - you can still have pieces in your portfolio. - They're going to show your skills. - It talked about new, - adding visual, - um, - formatting and things like that. - I mean, - I also include things like personal narrative stories, - and I'll show you some of those in the next lecture, - so your portfolio doesn't have to be completely visual. - Um, - verbal communication Is Justus important Teoh to employers as your ability to communicate - visually. - And the one thing I would say about including narratives is to keep it brief. - Nobody's going to spend an hour reading a huge report. - So, - you know, - if your findings a page, - um, - really keep it, - keep it for, - um, - and I don't have the expectation that somebody will spend a lot of time reading stuff. - I already talked about this range of tools. - If you use balsamic, - act, - sure. - If you've used on the gravel, - um, - make sure that you have, - even if it's something small from each of those tools, - even if you have to create it on your own, - it really shows that you're not only saying that you know how to use something, - but you've actually have used it and are able to, - um, - to take advantage of that functionality. - Presentation slides and summaries. - That's another thing you can use if you're a researcher, - and you don't have a lot of visuals. - Um, - I've included if screenshots from the title pages of my presentations and I've also linked - um, - , - slide share from that. - That can help because it also shows another side of you. - Um, - it shows that you can You're a good communicator. - It shows that you have your engaged with the user experience community and for those of you - have never presented anywhere, - I would highly suggest that you submit the conferences and don't feel like you have to be - an ultimate expert. - To do that. - There's lots of opportunities you can present at meet ups. - You can present that local conferences, - um don't feel like it's something that's only available to people who are really advanced - in the field range of samples. - That's kind of self explanatory. - And I talked about it already, - and then the flip side, - you stay focused. - Um, - assume that a potential employer recruiter isn't going to spend more than a few minutes - looking at your portfolio. - Realistically, - they probably are looking at multiple ones. - They're really just looking at am quick snapshot of your abilities, - not at whole um, - book of 100 delivery bubbles so moving on to the topic of legalities and permissions. - So this is kind of a can be a challenge and a bit of a can of warms. - And I want to preface this by saying that obviously, - I am not a lawyer, - and I can't give you any kind of, - um, - legal advice on the types of contracts that you have with your employers. - The general rule of thumb is that when you're doing work for hire, - So if you're being paid for doing something, - um, - the work product So everything you do, - including wire frames including, - um, - pretty much anything connected to the product belongs to your client. - That's kind of the bottom line. - Um, - within that there's kind of a big range of types of restrictions that could be placed on - you. - So if you're working on things that are available publicly, - let's say you know you're redesigning public websites. - Um, - that's a little different from working on things that are proprietary applications that - might actually have competitive value for your employer. - So understand whether you have any contract with your employers, - um, - in terms of non disclosures and things like that, - and then always seek to um to get permission for sharing information. - Um, - I personally, - I'm since I work with some individual clients on a project basis. - Um, - most of my contracts will include a clause that allows me to share work samples for - business development purposes. - So I try to him have that written into the contract. - Even though that's the case, - there is a lot of things that I will not just post actually, - most of my client work. - I will not post publicly. - Um, - and I will use it that say, - in conversations with potential clients, - but never would direct competitors. - So I still put restrictions on myself, - even if I have on permission to use samples and again goes without saying, - never reveal any competitive information that you have learned from working in a company, - her with a client. - So this becomes even more important if you're working on internal applications or under non - disclosure because you could actually get yourself in legal trouble by sharing information - . - Um, - if there is ever a misunderstanding, - you've shared something that, - um, - you you shouldn't have, - and you are ask to take it down. - Definitely. - Take it down. - Don't put yourself at risk. - So That's my general advice. - And, - um, - I understand that this can be very restricted for some people, - which is why I'm going to talk about ways to, - um, - gained. - Make sure that you can get permission and also what to do when you can't get permission. 6. Choosing portfolio pieces: Part 2: - so one of the things that you can do to, - um get or to make your employers or clients more amicable to letting you share information - . - It's to, - um, - you some of the strategies. - So the 1st 1 is in optimizing, - and this is something you could actually dio to the point where the work becomes completely - separate from your client. - So you could take a wire frame and basically erase any kind of connection to, - um, - the company that it was created for. - You could, - um, - have deliverables that are visual where you, - um, - blew out the text that you can't actually read it. - I've done that in some cases with things like, - um, - personas, - where all of our ally will show is just a set of percent of thumbnails. - You can't read what they actually contain, - but it's just showing the template. - And it's showing that, - you know, - I've done a set of personas, - um, - gifts, - some a little bit of information about my visual layout skills. - So anonymized sing, - um, - is one strategy. - Um, - if it's something that's clearly recognizable, - you should still get permission from your from your employer's, - but it will probably be a lot easier than shoving something that some completely, - um, - that can be connected to three year employers. - The second strategy is adaptation, - and I've also done this so certain things are widely applicable or universal. - To give you an example. - There's a number of navigation designed patterns that you can recognize all over the web. - So if you have used the certain component in a very similar way across different projects, - you can basically take that out of context. - And you can create a wire frame that might be based on some real work. - But it's not. - It's really representing a M a design pattern, - or you can adapt it to a a new project that you want that you do for yourself. - So in that way you're using what you've learned from working for clients, - but you're not using the the specific work for them. - Another strategy is like what I call flattering case studies. - If you've been part of a project that's gone really well, - um, - you can submit to present a case study, - let's say at a, - um, - local conference or something like that. - And, - um, - your employer is likely to give you permission for that because you actually giving them, - making them look good here, - actually showing them as being a thought leader in a certain area. - So that's one strategy. - In some cases, - you may only get permission to present it, - but not to show the information in other ways. - But you may be able to actually get permission Teoh present somewhere and then use that - presentation elsewhere in your portfolio or when I'm talking to two other clients. - Um, - private sharing is another option. - You might be able to get permission, - Teoh Share in a setting where you'd say you're in an interview or you're talking to a - potential client and you show them the work. - But you don't leave the work with them. - And I've done that in some cases as well. - We'll talk through the process show delivery bubbles, - um, - as an example of my work. - But I don't give them away to, - um to the potential clients. - Um, - you know, - some of the issues that are involved here might be that if you are still employed at a - company asking for permission to show work, - my signal that you're looking for a job, - so that's kind of a fine line that you have to, - um, - toe. - Um but, - you know, - you could just tell them that you're taking a class on creating an online portfolio, - and, - um, - that will give you, - um, - give you an excuse. - Obviously, - you have to, - um, - you have no what, - or anticipate the type of response that you'll get for me. - It's not an issue, - because I work with a variety of clients. - It might not be as much of an issue if you're a contractor. - And also, - if you want, - have already left the company. - If you have good relationships there, - you may be able to, - um, - to get permission. - Um, - so another final strategy here is, - um, - to show work from dead projects there cos I'm just because they died doesn't mean that they - can't be used to highlight your work. - They might not have died because of anything that you did. - And if the company is dead, - um, - again, - I you know, - I am not a lawyer, - but I'm pretty sure that, - um it's unlikely that they will come after you, - um, - for showing something that you did for them that projects air again. - A little bit ambiguous, - but if you and optimize it um, - your company probably doesn't really care as much about a project that isn't making it - money anymore isn't really relevant to them anymore. - So that's some of the strategies for adapting delivery roubles so that you can share them. - Um, - and I will reiterate, - if you don't have permission to share, - you're probably better off talking to somebody. - And if they say no, - unfortunately, - you're kind of dead in the water. - So let's talk about that scenario. - Let's say that you are either, - um, - just starting out so you don't have any real work to show or that your employer doesn't - allow you to share, - and this certainly can can happen, - So that doesn't mean that you can't have a portfolio. - In fact, - I still have things in my portfolio that I created years ago in that class. - Um, - the nice thing about using things that are not real work in your portfolio is that you can - actually custom design those pieces to show your skills or to show the things that you want - . - You want them to reflect. - So I already mentioned class projects. - If your student, - um, - whenever you do any kind of design, - project or research projects. - Think about kind of repurpose ing it for your portfolios. - Always save it. - Don't throw it away And, - um, - think of it not just as a way to get agreed, - but also something that you could have You could reuse when you're looking for a job. - Design challenges. - Hackathons, - um, - this could be useful if you are live in a big city or if you're going Teoh conferences. - These things tend to be relatively coming these days. - So basically, - when I say design challenges, - a lot of times you'll see em. - Organizations or conferences, - um, - set a challenge. - That's either individual or team for solving some kind of deciding problem. - And you can submit your, - um, - your solution either to win prizes or not win, - but then have a whole piece that you can use in your portfolio. - And, - um, - you don't have to be the winner to use your your, - um, - case study in in a portfolio. - And I've actually done that as well. - I did a design challenge for an M and iPad application that I was kind of a missing piece - in my portfolio, - and I ended up using it, - um, - to fill that void. - So it even though the work was done for nothing, - because I wasn't one of the winners. - I can still I can still use it. - Um, - pro bono work, - obviously. - Things that you do for free, - or maybe for a discounted rate as a, - um feel answer. - That could be one of the conditions that you set with whoever you're doing that work for. - So that you, - um you both get something out of it and then personal projects. - And by that I mean, - you can just make up your own design challenge. - You can, - um, - custom create a particular wire frame or deliver herbal to show your skill. - Um, - your, - um the potential employer probably won't know where won't care where that deliverable came - from, - as long as it's it's showing off your skills. - So between all of these things, - you should be able to create a, - um now at least a few portfolio pieces that you can share. - And, - you know, - I find that these days I actually have, - um, - too many pieces the way end up leaving stuff out because I don't want Teoh overwhelm people - when they're looking at my portfolio. - So the last thing that I wanted to talk about here Some of the tools that I found or, - um, - really easy to use and you can create with which you can create portfolio pieces very - quickly. - Most of you are probably familiar with balsamic. - It's a wire framing tool. - Um, - it's really easy to learn. - Really fast petition to have a free trial. - Um, - so I would recommend that would be really my my top recommendation for coming up with some - wire frames quickly to include in your portfolio paper. - Um, - great tool. - If you, - um Juve, - um, - some sketching. - That's another thing you can include in your portfolio. - Um, - And while I'm talking about paper just because something is low fidelity doesn't mean that - it's not useful to have in your portfolio. - Don't feel like you only have to include things that around completely finished, - um, - often showing a whole process where you go from something low fidelity to higher fidelity - or showing that you can work fast or you can work in it. - An agile environment where things are moving very quickly can actually be of benefit to you - better than having you know, - only in a formal, - um, - very finished looking delivery bols, - So don't feel like everything in your portfolio has to be finished or perfect iteration of - things. - And on that subject, - I just, - um, - participated in a sketching workshop last week, - and I might actually use a couple of those sketches I created in my portfolio. - Um, - because right now I don't have any sketches, - and I really like having and of the full range of my, - um of the skills and abilities that I have reflected Power point Kino Word. - So those are kind of basic tools that you might use for reporting. - Um, - research for presenting all of these can be used to create portfolio pieces. - Power Point can actually be used as a prototyping tool that's relatively easy to learn, - and I'm quick to create. - So if you want to include an interactive prototype in your portfolio, - but maybe you don't know, - actually or you don't own actual or something that's more I'm robust. - Power point is a great option. - Persona app is an online tool, - and you can use it to create what we call Assumpta personas, - which were just very quick. - Um, - user profile slash personas sketches and something means they're based on your assumptions - , - So you don't necessarily need to do research to create these. - They can be m you can pick. - Ah, - a real project or a project that you've designed and create some personas, - um, - to use as part of your portfolio. - And I'll show you some of these tools in the end, - The other electric from this section. - Next up, - optimal workshop. - Optimal workshop is, - um, - an online court sorting and tree testing tool. - If you work or want to work on informational websites, - this is a great place to, - um, - both you have learned the tools and to come up with something for your portfolio. - Um, - you can do a free card sort. - You can have your friends participate if you design it. - It's general enough. - And, - um, - optimal workshop has a lot of automatically generated reporting built into it. - And those are great things that you can also include in your portfolio. - So you don't necessarily have to do a lot of additional work to analyze the data. - You can just use, - um, - the reporting that's built in surveymonkey, - um, - survey tool. - Or, - you know, - you could use word to create the survey. - Um, - the goal is not necessarily to show the analysis. - The goal might be to show that you are eligible in designing effective survey questions. - Um, - and in this case, - you would probably want to focus and just have, - you know, - fight. - Let's say, - a sample of five questions that you've you've designed for for a particular scenario that - you including your portfolio user testing dot com is, - um, - an online and moderated usability testing tool. - It's not, - I believe that there is no way to do it for free, - but it's pretty inexpensive, - so you could use it to design a very simple usability test. - You could administer it, - Teoh a few users, - or if your friends and you could, - um, - analyze the data. - There is your usability testing case study right there and finally storyboard that, - um, - and there is a few of these types of tools online. - This is just one of them. - You can use it to create storyboards or comics. - Um, - that I think make very good portfolio pieces because they're both visually oriented. - But they're also in the process and storytelling storytelling oriented, - So I would recommend that you want to check some of those out, - so this concludes the, - um kind of choosing and creating your portfolio pieces section. - Um, - your next step is to do just that. - So go through what you have available. - Figure out you know where you need to get permissions, - um, - and filled whatever gaps are left with, - um, - deliverables that you, - um you designed to communicate your skills and take a look at the the other lecture where - I'm going to show you some. - I'm deliverables that I have created myself to show off my skills, - using some of these tools that I'm showing here. 7. UX Portfolio Panel: - so I'm let's set with them with introductions. - So, - um, - I guess we'll just go through the Panelists, - and, - um, - I will ask each Panelists are going to introduce themselves. - Talk about, - you know, - whether you have used the portfolio have helped other people work with great their - portfolios. - Um, - or if you have ah, - um, - use portfolios to hire and kind of what your key pieces of advice would be for people who - are just creating, - There's so I'll start. - I am Eva Can Yes. - T I am graduated from the H if I d program in 2007 and I've had several versions of Of of - my portfolio over time. - Um, - currently Ideo There's rob our other Panelists. - Currently I do independent consulting show. - In some ways, - my portfolio is important when I'm selling myself. - But I also face a lot of challenges that I think a lot of you might face as well, - and that that a lot of the work I'm doing actually doesn't belong to me. - So I always have to have permission from clients to share it and many times unable to share - . - I'm a deliverer herbal. - Still it project, - and then what I really find when um, - talking to potential clients is that that's really what they would like to see. - They would like to see the whole process. - Um, - so what I tend to do is, - whenever I can, - I try to get permission to share work samples, - and I will share those, - um, - in a meeting. - What? - I can talk through the process, - and I'm well, - actually giving the work to somebody so that I can't I'm not putting myself in a position - where I'm handing out potentially oh, - sensitive work. - So there are lots of changes like that. - Um, - and we can talk more about that. - So that's kind of my initial blood. - You can pass it on to Danny. - So I'm Danny Norton. - I am, - actually. - This is my first semester. - Said that my first Mr in the HIV program. - So the description was slightly inaccurate. - I haven't graduated yet, - but But before that, - I ran my own design company for about seven or eight years old. - His own kitchen. - I did graphic design and and still do for clients in the last two years. - Before I started programming, - did you ecstasy consulting? - Um, - for dribble teams and for me like my my first portfolio. - I think I created in 2000 and it's called Gone Through a ton of Different Generations, - usually based on sort of reevaluating what kind of look I wanted versus the kind of work - that I was doing. - So so you know, - there is this transition that you have, - like when I went from mostly print design and brand logos to doing mostly websites to doing - logo to website to, - you know. - So there's, - you know, - depending on the client's you have and then the clients, - you ultimately want the way that you present your changes. - Um, - and I found that to be very interesting and the most recent transition to us the biggest - challenge I ran into waas that a lot of the work I did, - you wouldn't see the result of it in the implementation of it until almost a year, - man, - Sometimes you even not ever see her. - So it was sort of, - you know, - finding a way to finding Lee talk about that work and show the process that was meaningful - and that could could actually land you more work because clients really get focused very - much on the end on the end goal as opposed to the process. - If that makes up. - Hi, - Chris LaRoche. - My graduated just tonight. - I don't remember Ancient finding program. - I got the user experience to commit called something different in 2004. - I've had portfolio. - She's, - I think, - for like 15 years now. - But I used to be a writer for a long transition into UX about eight years ago with the - writer. - Three. - Easy because you could put on a phobia because it was public straightaway as soon as I was - . - Donald is easy. - You write stuff has also done like you see with the U. - N. - Stuff a lot in the whole, - from a lot more realistic since then, - they have to be very careful putting their portfolios stuff up there. - What can show you can't show and, - like you said, - love stuff. - Never really subtle a day that's not a finished product, - which is kind of difficult sometimes where there was a certain satisfaction having a - website or a help file. - How does a couple things I know I spent probably more time on my portfolio over the years, - trying to get the next job than I did even in each of 700 trying to get the papers done. - So I would say that a couple things that I've always actually a lot of portfolios now is - hiring people is especially coming out of the program. - You're not gonna have, - maybe not have a lot of work experience in us, - but to me having diversity in your portfolio. - But everybody has a story, - and most people do other careers before they get into this field. - And to me, - that's fine. - To show all that stuff. - I showed a lot of different things that I did, - and they also look not only content but for me, - looking at how it's organized. - Seven is all I know not to give you get on my portfolio is looking information architecture - . - I look at that look at the design, - and I think to me that is important. - What the content in there just to see how some thought is really has a U F person. - You really want to see how they architect At least I did so I think that's really important - . - I think sometimes that's overlooked. - You don't realize the content pretty important, - but the other aspects to it as well. - Everything's been said so money and talk to Wilson. - I thought Here, - in some capacities, - some register tells me 1995 short courses, - graduate courses. - Uh, - and I've been a hiring manager. - I'm currently a user experience architect at Autodesk, - just about four miles from here. - Um, - and I have looked at a lot of portfolios. - One thing I think it's good advice I found was kind of interesting is to go to design - schools and look a student. - Portfolios from design, - school, - see abused effort. - I have seen many of them are cutting it. - So I guess one bit of advice is kind of really look out and see what's happened Now the - other. - Is that the hiring manager Auto desk? - I think this is something Chris started talking about, - sort of how you arrange things. - Eso is the note of sort of showing something from beginning to end from research data. - How did you gather data about your design? - It could have been that, - you know, - reviewed surveys and you went out and interviewed. - People feel that used ethnographic methods to gather data, - but going from data to design implications to design to finish product that kind of history - is is just a fascinating way to display things. - Now, - you can also have your portfolio, - which shows the methods that you've mastered. - So if you take it from a typing course here, - you don't learn more methods on you probably wanted to know. - So I think from my perspective, - uh, - workflow is one of the buzzwords and, - uh, - have you represent the interactions that an individual might have with a system? - But more importantly, - anymore is how how do you look at the interactions of groups of people working together So - you'll go in. - Collaboration is one of the buzzword is it's sort of approaching. - As we see we're collaborating tonight with colleagues who aren't here. - So I think that's an important thing. - The basics of navigation I want to reinforce Chris is make sure that it's I looked at some - that were so of on guard. - Maybe is the word that things would disappeared appear and it would be coated your - breathing or something, - and you would not know you would. - You would be uncomfortable. - So if you're going into something very advanced or gaming, - maybe that would be an approach. - So also, - if you have a very focused interest. - You might want a tailor carrier portfolio. - I, - uh So let's see, - any Anything else here? - Uh, - one of the things that I would look for if you came over for a job in our company would be - to be able explain the design rationale. - So you show me a wire frame when I say why the three column and you give me a blank stare. - So in your invitation, - you in your portfolio, - you could start showing. - How do you think about design? - Why's that three column and not too wise you regularly laid out Well, - you know, - I years ago, - I tend to be this person that, - like, - perfect symmetry. - And then my colleagues kept nudging me to be a little more. - And so now I'm slightly off center in my photos. - So anyway, - but showing the rationale of explaining your design, - what principles? - You know, - if you're working in a particular area, - I'm taking Bill's class so far. - So you guys talk about a number of Gasol principles and what concrete cognitive principles - . - How do you apply those to design? - That's one of the most powerful things that you can show me that you have a rationale for - why you did this and I would quiz you and say, - Why did you Why do you have buttons here and not here in? - You could say, - Ah ha, - it's that you know it's the principle of X, - and that's really good. - So I think for me being able to show how you think about design, - however, - you present your information annotation in some way or a flow through different things - showing how you progressed. - And the key thing is, - over here you have a bunch of observations, - and here you have a product, - and all that stuff in between is what I want to know. - If you could take data, - come up with design implications that translated into objects on the screen or or material - objects or fake paper, - you know, - making kind of thing. - And I think that's the key. - So, - anyway, - I turn it over Nothing. - Hi, - I'm Rob. - It's given him a senior U X architected, - a place called Mobiquity, - which does enterprise solutions. - I'm also a graduate of Rhode Island School of Design and majored in illustration, - and I've been in the digital field, - probably about 15 plus years. - I've had a lot of experience with making portfolios and reviewing portfolios, - and I guess extemporaneously decided, - say, - like, - what are some observations? - I'd like to leave you guys with this that Think of the stuff that you do like your worry so - much about a portfolio. - Think of a portfolio as almost like a performance piece. - What you have to start thinking about is that your body of work is a library. - You have to very much know your audience. - If, - for example, - you are interested in getting some financial services work, - then you have to realize, - OK, - what, - what what is the body of work that I have that I can pull together that is appropriate for - that audience? - Um, - portfolios are often used. - This air three kind of variants are gonna think of one is sort of the wow factor in the - wild factor. - You see this a lot with designers, - and they go make like a parallax scrolling website. - That's really cool. - So you know, - it gets on how design that will, - you know. - So there's this kind of wow nobody hires that nobody hires might they might be a certain - absolutely, - absolutely so when you think about like your portfolio like Oh my God, - I want I want to get this gig or whatever. - One variant of portfolio is the get past. - The gatekeeper said that may not. - That may not be like, - you know, - the Chauncey or the evil whatever. - But it's someone in the different function, - and UNH are often so you will. - Maybe we'll assemble a body of work that you think OK, - if someone saw this, - they're going to be well, - I'm going to get to the next level. - I'm gonna then speak to the Chauncey's and angles that I can to start talking about my - process and gestalt in that kind of good stuff. - He could often do that online. - You have to be very, - very careful. - I'll give it exam by a colleague of mine who was fired from his job because he it was a, - uh, - major Web release. - And he put on. - He created an online portfolio using when those online portfolio service he didn't password - protect it, - and it included He was a copywriter, - so it included all the kind of marketing strategy for this multi $1,000,000 firm. - For their following year. - They had a Google Analytics images. - They they reason Google Analytics to track the name of the company. - And they found his portfolio. - We were, - ah, - venue of theirs. - They called us after their attorney call us, - and my colleague was out the door faster than you can imagine. - And so you have to be very, - very careful about what you are putting online, - password protected if necessary. - Um, - and what looked like a good rule of thumb? - I don't know what you guys might think is, - but like wait six months like if you do like a project, - wait till the website has launched the APP is launched or something like that. - Just when it's in the pub when it's out in the world, - then you can probably start, - you know, - showing it around a little more. - Um, - what I'm seeing and then the third kind of variant of portfolio is the process of the work - , - and that's something that you would show to like one of us. - And it's where we're interested in. - Can you do the work? - Can you think, - um, - what kind of when I asked you a question about is a to calm or three columns can you answer - , - it is your stuff. - Annotated doesn't make sense, - that kind of thing. - And that's it's almost like an adjunct piece that you use for a conversation for - performance. - In essence of you know how you're sort of showing off your UX chop. - One thing that I've noticed is that just in my experience is that you probably want it. - Would you assemble a portfolio and you couldn't say, - For example, - put in an interactive PdF or something like that. - Keep it to around 10 items, - and you just basically, - you want to think you want. - You don't want to overwhelm them. - You just wanted some number that's gonna show the work that you do and can probably be - talked about, - like within an hour. - One. - Another trend that I'm saying I love hear what you guys think is that as you X - practitioners, - you know, - we're often not just expected to develop. - Say, - I cannot icon system or wire frames or what have you. - But we're actually supposed to be able to talk about our process and things that we do like - stakeholder interviews, - contextual enquiries, - that kind of stuff. - So that's going to require you guys like the next time you are on a stakeholder interview - or contextual inquiry, - you might want to take some pictures. - You might want to sort of show some of your yourself in action of what you're doing. - And lately when I'm seeing a lot of is that people really respond positively to sketches, - like, - if you can if you can show, - like, - Okay, - here is sort of my sketch of an idea. - Here's a couple generations we went through him, - and here's the final piece this people love that, - um, - sketches. - Had it is totally reborn. - Yes, - your point. - You know, - one of the things that and this is something you actually learned being independent - consultant for many years. - Um, - you learn how to how to figure out what What is really going to convey the story of this - project. - Um, - and and how do you organize your entire body of work before anyone has to see it? - So the biggest thing, - the biggest thing that has benefited me is being able to have a consistent template for the - way that I present my work in the way I talk about my work and while I'm doing something. - Okay, - So what kind really say about this process. - And I almost read a case study with a certain number of, - you know, - a certain number of visuals. - And you want to make a distinction between the public portfolio, - which is your Web portfolio, - which has, - you know, - this is like the highlights of my career, - if you will, - and then the information you bring with you on an interview, - because the stuff that you bring to a potential client and to a potential interview, - even the stuff he emailed the hiring manager should be entirely customized for that client - . - And so having a really good archiving system and consistent way that you talk about your - projects, - that you collect the visual components of those projects that you that you collect that - information and display it is really, - really useful, - especially because you can just sort of plug in play at a certain point, - like I haven't in design template that I just sort of plug and play like okay when he's - these three case studies and they have the pages all you know put out. - So I just cut and paste. - But you could do the same thing easily in power point to follow up one of the things that's - very important. - A lot of companies are looking for how you report data report results again. - You can report also just designs and in such. - But if you're doing user research, - you could I would be really interested in seeing a good test plan and seeing a script. - See if you understood. - You know, - You know, - I think I disagree with the group on this. - I think usability testing is something that takes great skill in practice and mentoring in - such, - uh so But there a lot of things you could put a heuristic evaluation or check I would be - like drilled to see somebody have a really good checklist for how to do a particular it was - type of study or something. - Checklist. - Save people's lives If you, - you know, - read something. - Actually, - I mean, - one of the things that I found to be most successful is being able to tell the story. - So one of the benefits to this, - this one of the benefits to the system that I developed, - which is really like this hierarchy of holders like it's just listed by Project and this is - all the stuff that this project, - These are sort of the highlight. - Um, - but my last project, - before this was Berklee College of Music. - I worked with them to read, - redo a whole bunch of their internal website structures and being able to sit there have, - like, - you know, - on the fly there telling you So what projects can you show us that you've done this type of - work and being able to just open up my Mac and, - like, - scroll to the right shoulder like, - Oh, - yeah, - That sounds like something I did for this client and then pop it up and I get to sort of - walk them through what I did. - That's really useful for prototypes, - because when you got prototypes and they still do that, - I talk to people. - And I showed them my prototype because a lot of times prototypes you can't actually put in - your portfolio online because their proprietary information like I can't I can show sort of - a blurred out screenshot of a part of a prototype. - But I can't like, - say, - go to this ag share file. - Um, - so having those sort of knowing where they are so that you can quickly say okay, - these air the These are the clients. - I think to be a good fit with what they dio and I can talk about the work I did for them. - And you could easily just go there and get that. - Yes. - So I'm committed to this point. - So I I just something similar work. - I'm going to talk to a potential client. - I will think ahead of the type of work that they want me to dio. - And if I have experienced in that area, - I will kind of pick and choose. - I think that works well, - obviously, - for people who have a lot of experience and a lot of work to pick inches from, - Um, - for those of you who don't I think what they're there are a couple of things that you can - do. - One of them is kind of plan ahead. - Um, - so something even like chances class. - Actually, - I used to have pieces from chances class in my portfolio. - I might have one in a few years, - but that's actually a great class, - not where you can instead of just thinking of it as I'm just doing my homework, - I'm actually going to put some extra have an effort into this to have had some portfolio - pieces come out of it. - But also there is a project that you know, - Let's say it's something where it is an external website and you know that you can get - permission to sharing information. - I really think through about what? - How you're going to present that later as a case study, - Um, - and one of them violation in my classes. - You can actually present a case study at a conference, - um, - and have that beacon of a great way to so your market, - your clients and sell yourself as well. - I would say, - when then is really key. - Is Teoh kind of control The pacing and the sort of the event, - and what I mean by that is that, - for example, - if you have ah, - portfolio, - that's online. - But yet it's not gonna do you any good if you go into a potential client. - And all of a sudden you can't get Internet access in the conference from you know, - So you have you always. - I think I think I like your idea, - but you bring Bring your Mac or bring your computer and have your stuff there. - Another observation I wanted toe leave you guys with is that it's very funny because - sometimes that you'll start talking about your work and then all of sudden, - like your this person on your anything with they'll totally like glom onto something that - you didn't think about the Bill bill, - like they'll be really interested. - Like, - for example, - you're a protocol, - so you have to be very flexible and realized that the thing that you kind of walk in there - thinking that you're gonna talk about wow, - they might have been interested that they may be interested something completely different - , - and you have to be comfortable to roll with that. - It's a follow I have. - This. - One thing I did years ago is a writer, - and we have a 40 page instant installation manual and made it into a folding 16. - This is 16 squares to make it just easier to installing hardware software. - I never really thought much about it. - I think in three different my job. - I showed that and like everybody just loved that you did this 40 pages. - How much translation costs you say it's fine, - but it just it it's one of those things. - Just be prepared to talk about what's coming out. - But we all have a story, - especially you start. - You have to be talk about that. - I started doing this. - I might have changed careers I'm doing here, - lie out and just kind of be prepared for just to talk about that 11 level. - I actually buy anything. - People I want talk. - I just want to see how they respond and just see if they're not going to still to the - answer, - to do something different. - If you have your career change your coming from, - is it dangerous to put too much from your old career up there? - When you're trying to sell yourself, - it's a new thing. - I don't think so. - But one of the things that so I made a career change from Web designer who's building the - site myself to most of my work is writing, - speaking, - and U. - S consulting the big thing for me wasn't so much getting rid of all of that work. - It was really just what do I want to show? - That's gonna get me the kind of work I want, - um, - and that and that is something that you can only figure out like If if there's something in - what you used to do that is totally consistent with what you want to do next, - then I would say Go ahead and do but the big mistake. - And I see young designers in the graphic design world do this all the time. - They want to put everything they've ever done in their portfolio. - Look at all of this stuff I need, - including this horrible photo shop part I did when I was in high school. - But look, - and here's my photos of my cat and like, - all of this other stuff and you know, - the longer I long I was putting together Portfolio's, - the more I realized the work you get the calls you get are based on the stuff you show now - if you're not showing stuff that is representative of the work you want to do, - and I actually kind of learned about two years ago, - but I didn't need to help you do portfolio. - More combined with what I'm doing in my entire career was all about enhancing the customer - experience I can use. - Those buzzwords is all about lighting documentation doing help that stop it now is to us so - I wouldn't do you extra eight or nine years, - say, - 15 16 years. - I've been enhancing customer experience and here's a list of things that kind of. - But people want that. - And so I used my career change, - which was ready top at the time to go from that to go into you. - But somehow now, - maybe because I'm in the field, - it seemed about to make that story. - Your story was evolution very changed. - Very evolution. - Evolution us throughout. - I think that I mean, - we struggle with this a lot in the mobile field because, - you know, - I mean, - there's so many different variants of android out there, - and there's no the IOS patterns. - And of course I want that Windows eight and all this kind of thing. - And I think that part of it is is that you have to sort of understand, - Okay, - who am I going to be presenting to? - And they're gonna be more interested? - You know me talking about transitions on an IPAD, - you know, - those kind of patterns versus the thought process behind it. - I think that what you can do is that if you condemn unstrap rate, - that hey, - um you know Yes, - Like, - I haven't done this a lot of this type of work. - But I know the, - you know, - the heuristic fundamentals, - the design fundamentals, - the contextual inquiry fundamentals about how to make a great experience on that platform, - that you'll probably be fine. - I think you could take the platform you your you know something about, - but aren't deeply into and do a review of it and entertaining and show me that you're - thinking about what's it like to work on a small speaking and why? - But you know why? - Why do you? - You know, - you could critique something out there and talk about why. - What did they do? - This kind of deconstructive? - I'm one morning Teoh. - Well, - over the six or seven years I've been on auto desk, - we've had some people put their portfolios and send them to us. - And pdf format. - Get about 25% of the time. - It's a version that doesn't work, - and we have people start to present whether it's gonna show there. - So it's credible warning on. - It's even good to bring a partial paper back up. - I think you know something. - In case your laptop goes, - that's going the extreme I'll always have a Plan B. - I mean, - I'll give you one example. - I know I interviewed for a position a couple of years ago, - and I actually created a presentation. - Was based on Ben Franklin's 13 Virtues. - Eso is the 13 virtues of you act on the will of God. - Isn't this brilliant? - I want to talk about, - you know, - these these cool things. - It's based on Ben Franklin that literally got in, - like, - two minutes into the presentation when they would look like when was lead Developer said. - This is boring everything else to show us. - And so I had to, - like, - you know, - and look my laptop. - I could jump some actual prototypes and sort of speak the language that he was more - comfortable with. - But I will always be prepared for Plan B. - One more thing that I'm gonna be. - So what are the questions you should be ready for a somebody's as well. - What street things would you like to show me in your portfolio so that you brought that up - a little earlier? - But that's a very specific question, - and sometimes e mean. - If you think through it first, - you might think through it you might adapt to the company, - but d prepared for that kind of question that trying to shows how prepared you are to - discuss something on the fly. - It's a little bit of an ises important. - You only get three things. - Yeah, - it has so many clients have. - You know, - I mean, - so many of the point of the projects that I've worked on, - like Berkeley alone. - I can show, - like, - five or six things with, - you know, - the Congregational Library. - Before that, - that was at least 3 to 5 different things. - That was a whole long process. - So with you ex, - what I found was the projects were much longer, - and there was a much wider variety of stuff that I was doing. - So all of that is something that you can speak to and you can talk about the whole sort of - life cycle of that question. - Yes. - So you touched on this a little bit, - but I have a large body to work. - In the past four years over all of its confidential, - I conduct a human factors testing. - Many of these products have not even made it to the Marquis of its years. - Sort of in the making. - What kind of advice would you give to someone trying Teoh? - Move out of the medical round, - if you will, - and into sort of consumer products. - I mean, - I have. - It's hard to showcase what I know when the experience that I have, - because I can't really talk about the things that I do. - I can talk about it in general and I can say things like the client. - And sort of what I've done is what I've done is Joan samples of the types of deliverables I - did so for one, - For one company, - the work was under nd a. - So I did what I called an activity map based on the persona. - So what? - That is basically hero. - The features you want, - hear your personas. - Here's how important this feature is to that persona. - And I basically created a generic one of those and sort of a generic wire frame. - Or sometimes what I'll do is blur out the text on a wire frame yet, - so that way. - And basically what you do is you say I work for a major company and you know this is you - know, - this is the type of work that we did. - This was the general project, - you know, - process. - We moved, - Um, - the other thing that you can dio the other thing that you can do, - especially if you want to move into a new industry. - Because moving into moving between verticals is actually really difficult. - And it's not based on the work that you've shown. - It's how you can talk about work you want todo. - So the problem you need to solve is how do I fly the experience I had in this room to this - other room. - And sometimes that's really more about blogging and, - like writing about you know how this applies to, - you know, - consumer products Or, - you know, - you can even talk about health care oriented consumer products like maybe I don't know, - like the sonic care. - Um, - but being able to, - you know, - show that you are considering the U X of a variety of different experiences in that area - that you want to be in can be really valuable beyond showcasing work and sort of to explain - a little more. - Most of what I do is on the research side, - so we we, - you know, - create put protocol the, - um, - manageable recruiting the run, - the test. - We report the results. - We do because analysis of date you related user. - So it's all very rigorous of very beach. - Don't Actually. - Well, - I don't in my role have much to do with the design. - We can make design recommendations, - but that's all on the quiet. - So it's what I will. - Yeah, - I think what I would recommend for you is to, - uh um So basically, - you can speak about the experience of having work with X number of clients and whatever - domain I would physically right. - A test plan for a device. - You know, - that's not something you worked on on. - Basically, - create the delivery bubbles that you do for clients for something that's not a real project - . - Okay, - could creep. - Yeah, - kind of like do a critique for an expert review on my own early because the reality is what - they think about, - what person hiring. - You want to know that you can do the job, - that you've done it before? - That you understand the process. - They don't necessarily care what you did for this person or for this company, - and that's that's what I meant with, - like creating sort of mock like This is an example of a delivery bill. - I can't talk about the work because it's under nd a but this is the processes that we went - through that works really well, - Um, - one thing I will say about sort of the warning of stuff you'll get in an interview, - always be prepared for the client to want something that's launched. - They, - for some reason in every interview, - have been and they want at least just one example. - And it only has to be one example of some project that you've worked on that's actually - lost. - Um, - and the argument I got for that at, - um at Berkeley, - which was the last place I worked with. - Um I keep saying that I'm sorry, - but the argument I got it, - Berkeley was How do we know that? - How do we know that your clients actually take your recommendations? - If you've got nothing that's launched, - it's legit factor. - I mean, - they they want to know that. - OK, - you know, - you're really because, - like, - you know, - I hair luck of the draw. - One of the projects that I have worked on two years ago had just launched because he - believed, - but just you know, - be prepared that, - you know, - not every project work on is going to have launched. - But most clients are going to want to see a problem. - And conversely, - be prepared for projects to go away like you can you can, - you know, - launch but presented even work on a website or APP person like that. - And it may only exist for two years, - three years and awesome. - Poof! - It's going. - They're not going to tell you that They took it down and we changed it. - But, - you know, - so grab screenshots of it, - grab screen, - winning something wants true. - And that's actually true. - Also, - when you're dealing with internal work, - cause that was that was a thing with me in Berkeley. - Like I had to grab screenshots as I went because there was only gonna be so long that I - could actually log in to I wouldn't have a scary, - scary thing to see something scary about screenshot read the license and the details. - What do they call it? - You look, - whatever. - Whatever the licensing parts are in the web or on the productor, - such there are companies. - Now that I forbidding you to take screenshots and show them publicly but to show them at - all without permission. - I know several companies very well, - and they put that in there partly because they don't like reviewers blogging about how ugly - their dialogue boxes or their sweepings are. - So be very careful about that. - The other thing in this follows on, - I think, - creating things like a project plan. - There are specific things I would want to maybe see how organized you were. - And if I were reading recommendations that were generic, - but but the kind that you would give, - I would look for the language that you use in those one of the things. - You could be very powerful, - but you don't want to be offensive. - And even things like saying This is a very terrible you Why? - How about you? - Something to say something to the effect that this year I could cause, - create serious problems for your users and embarrassment to the company. - That's very strong, - but it gets away and mean another little simple thing. - I crossed out the word very just Sometimes it just kind of like, - you know, - nudging people. - You could say it's a bad interface. - That's fine. - I'd be OK with that. - Of course, - you have to explain to me why bad? - Yeah, - I think that's a good one, - because I think in many cases when somebody's looking at a portfolio piece, - they're not necessarily just looking to make sure that you can do the exact same thing - again. - Nearly looking. - Have you had a problem solver? - Do you have some visual sense? - Can you write? - And they're They're really basic things, - but something like, - Can you write? - Well, - it's actually very critical. - I mean, - this is kind of going to the last two points, - is here for phone was very important. - But if you can't care the conversation and you can present yourself as confident without - being arrogant, - I mean, - this whole portfolio is one small piece of the whole reputation of your brand. - So going in there, - pressing the way that fits that audience, - talking to that audience and even if you don't know the answer being honest about it in a - very professional way, - I think that's a huge heard in the portfolio. - If you have a lousy portfolio, - you actually really get along with people, - and they like the way that you talked about. - You're gonna get a job and my first If you have a great portfolio, - you so you gets you the call. - It doesn't get you the client. - And your point is and I'm a little biased This I'm a generalist. - It kind of like you 8. How to create an instant portfolio: - All right. - So let's see how you can create an instant portfolio very quickly. - I'm going to go through some tools that Adam that I've used to one create portfolio pieces - very quickly. - And I do actually use some of these items in my real portfolio. - So in the previous lecture, - I went through kind of an overview of all of these tools and again, - Ever come end. - Um, - check up most if not all of them. - If you haven't before, - let me just show you some examples. - Um, - here's one Here is a persona that I created, - actually, - as part of another class, - I taught on skill share. - So I used persona up to create this, - um, - something persona, - Um, - based on the the teaching scenario that I used in the class. - And it's as you can see, - it's very, - very simple. - But if you read through it, - it gives, - um, - but potential employer or client, - Some idea as to, - uh, - how my thinking works. - Um, - and also perhaps, - that I can pull together a deliverable very quickly and efficiently next up, - something very similar. - This is a wire frame for that same scenario that it created using balsamic As you can see, - it is very rudimentary. - It's very simple, - but it does show that I can use the tool. - And it shows that I understand some of the conventions of design. - And I've created a carousel here. - I have it a, - um, - mega drop down menu. - Um, - you know, - at at least it shows that I can create a wire frame that looks decent with everything, - you know, - everything is aligned. - I obviously know how to, - um, - how'd it work with this particular tool? - And that might be all that your your employer cares about. - Okay, - this is another item that I use in my portfolio. - It's a, - um, - set of user stories. - Obvious leading. - This is just a word from a word document. - It's a screen showed of a word document, - um, - showing these very brief user stories. - Um, - they only take a minute to read through and again it, - um it shows that I'm familiar with a technique that I have. - I'm used it before, - and it shows a little bit about my my writing ability as well. - Another tool that I am talked about in the previous lecture is user testing dot com, - and this is just I'm showing you the interface when you create an account and try to one - create a test. - And this is just a default task list that they give you. - You can basically create thes very quick on moderated testing scripts. - And then you can, - um, - use that in your portfolio. - You can use it for a whole process that you you've gone through. - Um, - and you can do this pretty quickly and then efficiently. 9. Final Assignment: - All right. - So assignment for this week is to publish a portfolio. - So get as many portfolio pieces together as you can. - You'll have to create an account on one of the tools that you from you've chosen in the - previous class. - Um, - if you get going and you know things were going slowly, - you won't Feedback on individual individual portfolio items. - Just posters. - Post them in the project and get us for feedback. - If you have a portfolio unit has a few pieces in it, - share it with them for review by your classmates. - Don't be a perfectionist. - Don't think that it has to be perfect, - that it has to have a lot of stuff in it. - Just share something, - get feedback learned from it and refine. - And after the peer review, - you will have time Teoh, - refine your portfolio again and get it ready for the formal review. - So really, - just just something Don't don't don't wait to have everything ready. - So at this point, - we're not gonna have any more lectures. - Um, - I will answer questions in the discussions. - I'm hoping that you can also share your knowledge. - Let me know when you're ready for your formal review. - So if you have a portfolio, - that's, - um, - has enough stuff in it that you are you want to get. - And if a review from an expert And as I mentioned in an earlier lecture, - um, - as long as you have a portfolio that you want to have reviewed, - I, - um I will give you feedback, - so I hope that you, - um, - get something out of the class and, - um, - good luck with your portfolio.