UX Essentials - How to Run Heuristic Evaluations (HE) | Ana Santos | Skillshare

UX Essentials - How to Run Heuristic Evaluations (HE)

Ana Santos, UX Designer & CRO Consultant

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13 Lessons (46m)
    • 1. He intro

      3:06
    • 2. Your Class Project

      1:55
    • 3. Why is Usability Essential

      3:19
    • 4. Usability Evaluation Techniques

      1:24
    • 5. What is Heuristic Evaluation (HE)

      3:27
    • 6. What are Heuristics

      3:43
    • 7. 10 Heuristics for User Interface Design

      11:14
    • 8. When to conduct HE

      2:03
    • 9. Severity Ratings

      2:36
    • 10. Heuristic Evaluation Process

      1:14
    • 11. HE Process - Pre-planning & Briefing Evaluators

      3:23
    • 12. HE Process - Evaluation & Severity Ratings

      3:34
    • 13. HE Process - Debriefing & Final Report

      4:44

About This Class

Why is usability so important?   

According to Usability Expert Jakob Nielsen: On the Web, usability is a necessary condition for survival. If a website is difficult to use, people leave. If the homepage fails to clearly state what a company offers and what users can do on the site, people leave. If users get lost on a website, they leave. If a web site's information is hard to read or doesn't answer users' key questions, they leave. Can you spot the pattern here?

This means that evaluating the usability of a website or app is a pretty essential skill to have. In this course, we will be focusing on one of the many methods you can use to evaluate user interfaces, called Heuristic Evaluation. 

What you will learn:

  • Understand the importance of usability
  • Understand the different usability evaluation techniques
  • When to perform HE
  • How to perform HE
  • What's involved in performing HE (including details like pre-planning and number of evaluators)
  • Nielsen's 10 Heuristics for User Interface Design
  • Using your own set of heuristics 
  • How to write your final HE report 

Who is this class for?

  • Designers and developers interested in improving the usability of their interfaces
  • Aspiring UX Designers and those interested in the UX field

You don’t need any prior knowledge, only interest in improving the usability of your websites and apps.