The Psychology Of Great Customer Service

Vladimir Raykov, Marketing and Sales Manager

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10 Videos (41m)
    • Introduction

      2:08
    • Before We Start...

      1:34
    • Great Customer Service - Your Winning Strategy

      8:14
    • Speed Matters (1046 Customers Surveyed - Top 2 Key Findings)

      7:19
    • What Your Competitor Doesn't Do (But You Will)!

      4:19
    • Effective Listening

      4:26
    • Implement An Onboarding Sequence

      5:15
    • General Recap - the Psychology Of Great Customer Service

      4:11
    • Take Action - (Don't Skip)!

      1:57
    • Your Project And Next Steps...

      1:08