The Essential Art of Feedback and Other Tough Messages

Susan Sadler, Professional Certified Coach

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5 Videos (12m)
    • Introduction

    • Constructive Not Destructive

    • Preparation Isn't Sexy But You Need It

    • Now It's Your turn

    • Wrap Up & What's Next


About This Class


Have you ever struggled to give someone tough feedback? Do you need to have a difficult conversation, but are avoiding it because you don't know where to start? 

In this class, you'll learn a deceptively simple structure to deliver feedback or have a difficult conversation.  You'll uncover what's holding you back from giving feedback. For your class project, you'll identify a real life situation, prepare your message, and share in the Project Gallery to get feedback from the class. Finally, you'll gain more confidence in how to craft and deliver your message. 

3 of 3 students recommendSee All

If you are feeling awkward about giving feedback, take this class to get you started in the right direction!
Philippa Gillström

Artist, Illustrator, Teacher, Coach

I highly recommend this class to anyone who needs to give feedback to team members or anyone really! The worksheets/examples are really easy to follow and can definitely be used over and over again in any situation.





Susan Sadler

Professional Certified Coach

Hi I'm Susan, a Singapore based professional certified coach. Coming from a creative industry (advertising and p.r.), I love to brainstorm and co-create solutions with my clients, offer new ideas and perspectives. This often involves working with their communication challenges like dealing with difficult people, saying 'no' and having more professional impact. It's great to see my clients get more confident and courageous. I have a strong value of fun, a good sense of humor, and that includes...

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