The Art of Likability: Opening the Doors to Better Networking, Sales, Leadership & Management | Cal Hyslop MBA, University Instructor | Skillshare

The Art of Likability: Opening the Doors to Better Networking, Sales, Leadership & Management

Cal Hyslop MBA, University Instructor, Work Harder on Yourself than Your Job!

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10 Lessons (40m)
    • 1. SkillshareLikabilityPromo

      1:38
    • 2. An Introduction to Likability

      4:42
    • 3. The Importance of Being Likable

      5:15
    • 4. Principle 1: Become Genuinely Interested in Others

      5:56
    • 5. Principle 2: Smile

      4:24
    • 6. Principle 3: A Name is the Sweetest Sound

      6:00
    • 7. Principle 4: The Art of Listening

      3:13
    • 8. Principle 5: Talk in Term of Others' Interests

      2:40
    • 9. Principle 6: The Power of Importance

      4:01
    • 10. Likability's Mystery Question Answered

      2:31
11 students are watching this class

About This Class

“People give opportunities to those who they know, like, and trust.”

It is important to know that success does not simply depend on a person’s skill level. It also has a great deal to do with how others feel about that person. Being unlikable can be harmful to one’s career just as being likable can open many doors to opportunity. Dale Carnegie (developer of famous courses in self-improvement, salesmanship, corporate training, public speaking, and interpersonal skills) was a pioneer in identifying what is necessary to “win friends and influence people.” In this course section, you will learn Dale Carnegie’s six principles of likability.

This class is one section of a 12-part course. To see the entire course, visit https://skl.sh/2U2VFQs.

For a list of more helpful classes, visit my profile page at https://www.skillshare.com/user/calhyslop

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Transcripts

1. SkillshareLikabilityPromo: Hello. Welcome to the art of likability. Opening More doors opportunity. This lesson centers around the undeniable fact that people give more opportunities to those they know like and trust. And that stems from how likable your perceived to be by others. My name is Carol, his look and I'll be your guy. Through this course, I have an MBA from the United States, have lived and worked in the USA and Asia and have been a university instructor since 2007 for the second Range University in South Korea. And I've compiled some of the most crucial life lessons that far too many people never get the luxury of learning from their families. Order universities. This course is designed for anyone who wants to develop the simple yet crucial skill set of being seen in a better light. By the end of this course, you'll have a stronger understanding of why likability is truly important, and how to take advantage of this principle in this course will cover how likeability of facts, a person's future, six principles of likability and how to incorporate those principles into your life. The ideal student for this course is someone just like you anyone who has ever social or works around other people. So take a closer look at this course description and get started today, hope to see you said. 2. An Introduction to Likability: a little, Ladies and gentlemen, and welcome back to our next core lesson. It's our fifth core lesson on being likable. Have a quick question for you. Did you know that being likable can have a huge impact on your career, your relationships and your life in general? So, of course, today our topic is how to be more likable and are Quote for Today comes directly from the book will talk about in a second from Dale Carnegie. This quote goes like You can make more friends in two months by becoming more interested in people than you can in two years by trying to get people interested in you. That means don't waste your time trying to impress people. People could see right through that sort of behaviour. Instead, you want to be as genuine as possible and try to be genuinely interested in others. So having said that, let's go through the major sections of this particular lesson. Those are, of course, number one introduction and mystery. Question number two. Why be likable? Can you guess? Three. We're going to go over the six principles of likability and will cut those six principles into sections themselves. Then well, answer the mystery question, and you might be pleasantly surprised. We'll see. But first, let's talk a little bit about Del Carnegie and his book, How to Win Friends and Influence People and you can see I have that copy right behind me right here. How to Win Friends and Influence People is a self help book written by Dale Carnegie, and it was published in 1936. I know that seems like a long time ago, but the principles today are the same as they were in 1936. And really, these things aren't going to change as long as we're still human beings, and this book is really popular. Over 15 million copies have been sold worldwide and translated into 36 languages, which is huge, making it one of the best selling books of all time. This book also happens to be one of the best books I have ever read, in my opinion, so I really recommend that you take the time and find this book. Order it from Amazon, go to your local bookstore, but whatever you do, get this book, take the time to read it, and it's one of those books that you don't just read and finish. You really refer back to it over the years because it's really that important. So why don't you take a note and maybe add this to your personal development list of books ? And you may have guessed this lesson is really greatly based on part two of this particular book. How to become more likable. So the question here, the mystery question here is who is the greatest winner of friends? Take a moment. What could I mean? Who do you think it's the number one amount of friends who do you think is the most likable ? Del Carnegie starts section two of his book with this question by describing the greatest winner of friends the world has ever known. And let's look at it, quote unquote, he said. You may meet him tomorrow, coming down the street. If you stop, he will almost jump out of his skin to show you how much he likes you. And you know that behind the show affection on his part. There's no old interior motive. He doesn't want to sell you any real estate, and he doesn't want to marry you. He makes his living by giving you nothing but love. So can you guess who would win this award on likability, popularity and overall being great as we go throughout this course and you try to answer this mystery question would be great. If you took a little bit of time and Googled Dale Carnegie, you might be pleasantly surprised to understand more about him. And we talked about his book, How to Win Friends and Influence People. It's a fantastic book. As I said just a few seconds ago, I really recommend it. Take the time to get to know it a little bit better, order it from Amazon, make it part of your collection. And the mystery question is, who is the greatest winner? Friends. Can you guess by the end of this core section? Okay, let's go ahead and get ready for the second part of this course section, why be likable 3. The Importance of Being Likable: So why should you try to be more likable? Well, as I already mentioned, it does a few things for you. It has a huge impact on your relationships on your career in life in general. So it's really important to to be likeable. But before we talk about why we should be likable, what is likability? What it is it Teoh to be likeable. Take a moment and ask yourself, Try to answer this question. What is likability? Think of any of your friends. What characteristics do you think you're really likeable? Friends have? How do those characteristics make them likeable? Well, everyone wants to be liked, right? It means that people on average, tend to form a good first impression of you and can easily like you. Remember, first impressions are critical. They really stay with the person who's being impressed upon for quite some time. It's also quite difficult to change first impressions, so you always want to give a good first impression, and a likable first impression is even more better. However, this does not mean that you should ever sacrifice your principles, your independence, your uniqueness. Being likable should be genuine. You want to be yourself. You want to be genuine to other people. You don't want to fake it to make it. You want to be riel. Keep that in mind as we go over this six principles of what it means to be likable. The Six Principles of Likability. Why should you be likable? Yes, it has a big impact on your career relationships in life. But who does it have an impact on? Well, one it have has an impact on your friends. Being likable helps you make more friends and hopefully the right kind of friends. Being likable helps you with your family. You're able to work better with your family, overcome obstacles and be considered a better contributor. As a family member, it helps with your boss or the company. You work for being likable. It means that your employer will have a more favorable opinion of you and offer you more opportunities to grow within that company. It also helps with co workers. You want to get along with your coworkers. You want cohesion and a team if you work in a team, so being likable helps you work better with your co workers, and even better if your co workers are also likable so that you have a synergistic effect and clients if you have clients, if your customers like you, then they want to do more business with you, and in turn you get more profit. You are more successful around your coworkers around your pool, employers around your family and friends so they all really work together. Overall, likeability helps you be a better person and helps you work with people. Because don't forget we are social animals. Humans are social animals, and it's important that we are able to work with people. So likability is a main contributor to that workability with other people. And all these people, arm or all the people who interact with you tend to ask the same conscious or unconscious question from every angle of human interaction. The basic question is this. Do I like this person? Your friends, family, employers, co workers and clients will ask this question over and over. Do I like you? And you want that answer to be Yes. Being able to get more people to say yes to this question will have a huge impact on your career, your relationships and your life. So How can we get people to answer yes to the question? Do they like you? And when they answer that question, yes, you'll build better relationships. And in turn, that helps open up more opportunities for you. And in addition, you may find yourself happier as well. So in this section we have gone over what is likability and why be likable. Don't forget that it's really important and has a huge impact on your future success, your future relationships and your future life in general. Remember the number one question people ask when they meet you is Do they like you? And of course, you always want to have a yes to then answer, because being likable has a huge impact on better relationships, more opportunities and the happiness that you experience in life. So keep this in mind as we go into the next section of this core lesson. The six principles of a Likability 4. Principle 1: Become Genuinely Interested in Others: So let's get onto the six principles of likability directly from Dale Carnegie's book How to Win Friends and Influence People starting with Number one. But before we jump into Number one, I'd like to ask you, How can I be likable? Can you guess any of these six principles that make someone like? Well, well, first of all, as I mentioned in the lesson right before this one, Don't try to impress people, why it's insincere and people will see right through what you're trying to do. When we go through these likability principles, we always want to keep in mind, be riel. Be true to yourself, be true to others. Don't fake it. Don't try to impress people instead. Be genuine. And that's our word of today genuine. As we get into this principle Number one, Here's another question. Who are people most interested in? Who's the number one person you're interested in? Most likely, that answer is me, not me, your teacher but you the student you are most interested in yourself. Think about it. How many times do you see people taking selfies? And what about you? If you don't take selfies? What about pictures of you in groups. If you look at a photograph of a group of people and you're one of those persons, where do your eyes go to first? Naturally, you seek out yourself in that picture first, and then you look at others. I do it and you probably do it, too. But that's okay. It's natural. So let's use this natural instinct to help us become more likable. Principle number one is become genuinely interested in other people, as I said, not faking it but being genuine. But some of you might be asking this question. What if I don't like people? What if I just don't get along with people? What if I'm not a people person? Well, if you think that you don't like people or you find it difficult to January like others, you have two choices. Number one. You can choose not to make an effort to be interested in hope. It doesn't negatively affect relationships. Good luck or number two making effort and see what happens. Remember, it's our human nature to be social. Where social animals were social creatures. We work better in social situations. We have a natural tendency and desire to connect with other people, and later we'll see that that's desire to connect with people isn't component to happiness . A Viennese psychologist named Alfred Adler. When said something that sort of stuck with me and I want to share it with you, he said. Quote unquote. It is the individual who is not interested in his fellow men, who has the greatest difficulties in life and provides the greatest injury to others. It is from among such individuals that all human failures spring. Let's revisit this quote and look at the two consequences of not liking your fellow person . Number one. Those who don't like others have the greatest difficulty in life because we're social people. You need to be social and work with others. Along with that, they also cause the greatest harm to others. Usually this tends to be the people. They're closest to family and friends. Really, it's a tragedy when people don't get along with others. Just look in the news today, all the bad stuff you see and read about. There's an issue of liking your fellow person, so let's all make an effort to genuinely be interested in others, and here's a little trick you can try when speaking to others. When you're talking to someone else, look and listen for points of interest. Look for something that you think genuinely interest you. Everybody probably will have some quality, some characteristic that you can identify with once you start to look. You may be surprised about how unique and special each individual, maybe the Roman poet named Publius Iris once said. We're interested in others when they're interested in us, and this holds true today to be likeable. You want to show that you're interested in the other person. When they pick up on your interest, they can't help but start to become interested in you, therefore likability. So what can you do to be more genuinely interested in someone here? Three things to keep in mind. Number one. Make an effort to help others. It's one of the reasons we're here is to help our fellow person. What have you done recently to help someone? What have you done in the past to help someone? How did that make you feel? Usually we feel good about it, So keep in mind, make an effort to help someone today and do things that require your time when you take the effort to take time out of your day because there are only 24 hours in a day and this is a resource you can't get back. When you give your time to someone, people feel more touched. They feel that you're being more genuine. It's not something as simple as money. You're giving yourself to that person. So when you make an effort to help others, make sure it requires your time. And in doing so, make sure you're being unselfish. What goes around comes around. You might be surprised that as you help others, it has a way of coming back to you in ways you wouldn't expect in ways that you couldn't get otherwise. So Principle number one become genuinely interested in others. 5. Principle 2: Smile: So what could principle number two of likability be? Let's go ahead and take a look at this particular image, and my question for you is what is the first sign that someone likes you? Take a look over here at the woman. What is she doing? Maybe you can guess. I'll give you a hint. What do you think? Well, to show, or the sign that somebody likes you usually is immediately and you guessed it. They smile. So Principle number two is simply to smile. It's a huge impact, and it's so easy to dio. There is some interesting science behind a smile. We won't look at the details in this lesson, but I encourage you to Google. How smiling affects the body and the mind. You may find it quite interesting, but we'll look at two quick things. Number one. It makes us appear more attractive to others. If you saw two pictures of the same person, one when they're smiling and the other when they're not, people are going to rate the smiling picture as more attractive nine times out of 10. So to make yourself more attractive, not just physically attractive, but likability attractive. You want to smile. It makes you more open and more approachable to others, and it can lift our mood as well as the moods of those around us. So if you smile, just the act of smiling creates neural transmitters in the brain that make you feel better . It's amazing how it works. And not only does it do that to you. When someone sees you smile, it creates the same effect in their brains. This may be why people could be more attractive and attracted to others when there's a smile, but your smile needs to be, really, it needs to be sincere. People will know when you're faking it. The typical fake smile only has the mouth smiling, but the eyes need to smile to you can spot a fake smile. So let me demonstrate for a moment. Here is a fake smile. You're looking around. Look in my eyes. They're not really moving, but my mouth is fake. Smile sometimes when people are trying to smile, but they feel strange and might look like this. But typically, a fake smile doesn't have the eyes moving, but only the mouth. But a really smile has everything. The eyes smile and the mouth smiles. Let me try and give you a genuine example. How about that? So, did you smile, too? If you didn't try one more time ready? Hopefully you smile. There's an ancient Chinese proverb, one that I think is also comical, That goes like this. A man without a smiling face must not open a shop. What does this mean? You're not going to sell anything if you open a store and you don't smile. Think about the service you've gotten before. Where a waiter or waitress had a nice personality, you probably tipped more. You probably want to go back to that restaurant, Mawr. However, look on the other side. If you have service where someone's just angry or depressed or in negative mood, you're not gonna have a very good experience either. This is the same thing with all social interactions. So when you smile, it has a compound in effect that makes others feel better, Therefore makes you feel better and everybody wins. So don't forget to smile. Try it today. The next time you're walking down the street, the next time you're in the office or the next time you're meeting students fellow colleagues. Smile, smile at people you know. Also smile at a stranger. Watch them smile back. A $1,000,000. I bet you'll feel better. They'll feel better. Be a person who adheres the principle number two smile. 6. Principle 3: A Name is the Sweetest Sound: So now we go onto principle number three. But before that, let's recap our 1st 2 principles. Remember, Number one is be genuinely interested in other people. Number two is to smile with not just your mouth, but your eyes. A genuine smile. Number three. What could that be? Well, you might have guessed it at some point. That is names. Remember that a person's name is to that person the sweetest and most important sound in any language. So learn names, remember names and use names. Did you know that the average person is more interested in his or her name Mawr than all of the other names on Earth put together? I guess that makes sense. Remember, we are interested mostly in ourselves, and although you might be taking the time to remember names, you have to say them to use their name. Hi, John. Hi, Alice. Gary, it's good to see you again. OK, Liz, that makes a lot of sense during the course of a conversation. Used that name at least once and make sure it's clear that you're using it. Make sure they hear you. If you all like movies or television, you probably recognize most of these actors. And although I've already given you their names, what's my purpose Here, take a moment. Read these people's names. How confident are you that you are pronouncing them correctly? Well, saying someone's name is important, but so is the proper pronunciation, especially if it's somewhat of a foreign name. Let's go from the top left down to the bottom right and pronounce these names correctly. At the top left, we have Rafe fines different than it looks, right. Next, we have Fomca Johnson down to the bottom left. We have Joaquin Phoenix and then finally, on the right. We have see Russia, Ronan. It's a fantastic opportunity to learn how to pronounce someone's name, especially if it's difficult. Why would that be? Well, if you pronounce someone's name correctly and it's a difficult name to pronounce, they're going to be much more likely to remember you and remember you in a farmed way. Because with their names and their history, either people in the past have not taken the time to remember and say their name, probably because it's difficult or if someone has used their name, they've said it incorrectly. But imagine you come along and you say their name and you say it correctly. Instant love and instant likability. So learn, remember and use people's names. Now. It's not always easy to remember names. This is actually a common difficulty for me, but just a little bit of practice and a little bit of creativity could go a long way. So what can you do to remember names a little bit easier? Well, here for things that might help if you've been introduced to someone and they say their name, but you don't quite hear it or you for gotten it. It's really easy to say Sorry, I didn't clearly hear your name. Can you repeat it? And then when they do, you should then repeat it as well. Say it out loud. In addition to that, if you don't remember someone's name and you're talking you my asked. So what was your name again? Or how how is that name spelled? This doesn't always work, because how do you spell John, for example, there Not a lot of variations. So if you're pretty confident that it's somewhat of a strange name, why not ask? Can you tell me how you spell that name number three. When you hear someone's name, repeat it, repeat it to yourself several times. Envisioned that person's face. Say it over and over again. Use it in the conversation more than once more than twice maybe more than three times. And Number four. Something that works best with me is try to associate that person's name with their appearance and physical features. What is something that stands out physically about this particular person? Have your mind focus and latch onto that physical trait, and that should create some kind of connection between the person's name and their physical features, making it much easier to remember the next time around. How would you like some great advice on how to be disliked? It's really easy number one never listened to anyone for very long. Number two. I talked constantly about yourself, and number three interrupt people in the middle of their sentences. Has this ever happened to you? How fondly do you remember these people? They might stick out in your mind quite easily, but they have a negative association. Make certain you are not like this. This is a great example of what not to do. But what about good advice to be liked. You should do this. Ask others to talk about themselves. Listen intently to others. Be genuinely interested in what others say. Follow these instructions and you're well on your way to being even more likable than you are today. So don't forget principle number three names. Remember that a person's name is to that person the sweetest and most important sound in any language. Again, learn names, remember names and use names. That is the essence of principle number three. 7. Principle 4: The Art of Listening: so on to number four. The fourth principle of being likable is be a good listener. Encourage others to talk about themselves. Let me start with a story. This story is Dale Carnegie specific story straight out of his book, How to Win Friends and Influence People. And it Goes Like This. Dale Carnegie happened to be attending a specific dinner party where he spent most of his time talking to one particular man throughout the whole time about that man's hobby. And that man's hobby was botany. Now, for those of you who don't understand botany, it's the scientific study of plants. Some might find that interesting. Some might not me particularly. I love all aspects of science, but it bores some other people. But that was, besides the point to Dale Carnegie. He knew that listening, whether it was interesting or not to him, was a great compliment to the person speaking. So at this dinner party, surrounded by people, he focused just on the person he was speaking to, and he encouraged this man to talk more about botany. Carnegie thought it would be a great idea to ask Maura about botany because he would stimulate the other man to talk more. As the subject was discussed. Carnegie not only listened very closely, he also became very interested in the subject. He was genuinely interested in the man and his conversation about botany. This discussion lasted for over two hours, and Carnegie said very little during that time, while Onley encouraging the man to speak Maura about the subject and asking thought provoking questions. Interestingly enough, this man commented to the host of the party that Mr Carnegie was an amazing conversationalist. Really, he hardly said anything at all. But the man felt liked and appreciated because Carnegie gave his full and genuine attention to him that night. Why I remember this good listening is one of the best compliments you can give a person. Not only does this work in social situations, it works in negative situations. If you have an angry friend and upset boss, a concern customer or client, if you have upset parents were concerned parents. If you're in a relationship and you have one of those talks, what should you do? Give your full attention and listen intently to what these people have to say. You'll be showing them respect and it will most likely help to defuse the situation. And overall, remember to be interesting, be interested, show that you were genuinely interested in what the other person has to say. So for principle number four, keep in mind. Don't forget and remember, be a good listener. Encourage others to talk about themselves by doing so that makes you seem to be a great conversationalist. 8. Principle 5: Talk in Term of Others' Interests: then what is principle number five of being likable? Simply put, it is talk in terms of other people's interests. Now, you might not immediately recognize this man, but I'm sure you can guess what he did for a living. Theodore Roosevelt was the 26th president of the United States. He was known for many things. One of these was his ability to speak on a wide range of topics. He was seemingly very knowledgeable and able to have a conversation with people on a wide range of subjects to it didn't matter the other person's background. They could have been a lawyer, a doctor, a teacher, a sales person or even a bus driver. Roosevelt always knew what to say, and this skill most certainly helped with his success in life. So what was a secret? It's simple. Whenever he expected a visitor to the next day, he would stay up late, researching and reading about the subject that he knew they were most interested in that way. He could be a good conversationalists. When it was time. There's an old saying that goes the road to a person's heart is to talk about the things they treasure most, and this couldn't be more appropriate. Nor could it be more true. Do you remember the previous principal principal number four? Well, if you already forgot, it was encouraged people to talk about themselves. While you're getting people to talk about themselves, listen closely and listen for clues about what they're interested in. Surely you'll be able to pick up on their body language, their tone of voice and their mannerisms when they start talking about something that they're particularly interested in. Once you pick up on that, start asking questions. Ask them to talk more about that topic. Ask them to explain. Asked him. The history asked him why There are a whole range of questions that you can ask on that particular topic. So this is the art of conversation, not only getting people to talk more about themselves but you to talk about their interests . Yes, it seems a little one sided, but that's the art of likability. That's the art of conversation. It's a combination of two things, right listening and what, yes, speaking. So can you guess what's the sixth principle of likability? Well, before we go there, let's just remind ourselves the fifth principle of likability is talk in terms of other people's interests. Okay, let's get ready for the sixth and final principle coming up soon. 9. Principle 6: The Power of Importance: okay on to the final principle Principle number six, and that is make the other person feel important. But, of course, do it. Sincerely remember, the word of the day is genuine, Carnegie writes in his book about a time when he was visiting the post office and saw one of the clerks who seemed very bored. At the time, Carnegie decided that he wanted to make the clerk feel better by commenting on something he liked about the clerk. So he looked at him and tried to identify a characteristic that he genuinely liked. Remember, you shouldn't be insincere about these things. He saw that the clerk had a very nice head of hair, makes me jealous. Carnegie then remarked to the clerk and said, I certainly wish I had your head of hair. The clerk looked up, smiled and said, Well, it isn't as good as it used to be. Carnegie talked a little bit Mawr to the clerk, and they had a very pleasant conversation in his book, Carnegie States that he assumed that the Clerks Day was a little bit better. Because of that conversation, he made the clerk feel special and important. Let's take a quick look at what two American psychologists had to say on the subject. Number one. The desire to be important is the deepest urge in human nature and to the deepest principle in human nature is the craving to be appreciated. Thes two statements are almost identical. So what should that tell us? Well, do you remember back in high school, where you probably learned about Maslow's hierarchy of needs? This is the psychological explanation of how human motivation moves from the bottom up from the basic to the highest level of attainment. First, humans need to satisfy their psychological needs, then safety, been loving, belonging, been esteem and then self actualization and Onley in that order. Well, if you look in the green esteem, it's the same as important. Humans have the basic need to feel important, so help others with that need. Talk to people about themselves, and they'll listen for hours, make others feel important and do it sincerely. You know, in a conversation, people aren't really going to remember you so much for what you say nearly as much as for how you made them feel, and making them feel important is a huge component toe likability. So there we have principle number six. Make the other person feel important and do it sincerely. So let's briefly go over these six principles of likability. Number one. Be genuinely interested in other people. Make that effort to smile and do it sincerely. Have your mouth smile and your eyes. Remember and use people's names, especially if you can pronounce them correctly. Be a good listener. Listen intently. Look of people in the eyes while you're doing it. Talk in terms of people's interests. Pick up on what those interests are and expand on them. Ask more questions and finally make other people feel important. Make the occasional comment compliment. People show that you noticed their unique and positive characteristics. And don't be shy and doing so regarding these six principles. You don't need to practice all of these all the time. However, I would suggest trying all of these at some point. Hopefully sooner than later. Remember that being likable is a skill that anyone can learn. It takes practice, so try to make these six principles part of your skill set for a lifetime. So that does it for our six principles. Today. Let's go on to the next section and answer that mystery question 10. Likability's Mystery Question Answered: So here we are at the end of this core lesson on likability and how to become a likable person. And now it's time to answer the mystery question. Do you remember what that WAAS Let's revisit? Who is the greatest winner of friends? Dale Carnegie starts this section by describing the greatest winner of friends the world has ever known. Let's look at that one more time, he says. Quote unquote. You may meet him tomorrow, coming down the street. If you stop, you will almost jump out of his skin to show you how much he likes you. And you know that behind the show of affection on his part, there are no old terrier motives. He doesn't want to sell you in a real estate, and he doesn't want to marry you. He makes his living by giving you nothing but love. So who is the greatest winner of friends? Did you guess it? Don't that it? Ah, a dog. Remember, you can make more friends in two months by becoming interested in other people. Then you can in two years by trying to get other people interested in you, and that's what a dog does, gives full attention to the person, unconditional love and genuine interest. So I have a little bit of homework for you. Pick one day during the next week. On that day, smile. It's someone new at least once every hour. Make a note on how you felt at the end of the day, and if you notice that people acted differently around you, give it a try. You might find that your day is brighter and the day of others is brighter, too. And don't forget to become a teacher. Is there anyone close to you family or friends that you think could smile more? Is there anyone that you think could learn people's names better? Is there anyone you think could improve upon listening more than talking? Tell them what you learned today about likability and spread the knowledge. Okay, ladies and gentlemen, this concludes this core section on likability. And don't forget if you get the chance, go out and buy this book. Del Carnegie's how to win Friends and influence people. It's a fantastic read, and there's a lot more to it than just like ability. Okay, see you for the next core lesson. Talk to you soon