Team Leadership: Facilitation and Communication Essentials

Lawrence Miller, Lean Management Coach

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19 Lessons (3h 13m)
    • 1. Why Take This Course?

    • 2. Introduction to Team Facilitation

    • 3. What is Facilitation

    • 4. 8 Essential Skills: Organizing, Clarifying & Reflecting

    • 5. 8 Essential Skills: Motivating, Comforting and Controlling

    • 6. 8 Essential Skills: Concluding

    • 7. 8 Essential Skills: Resolving Conflicts

    • 8. Clarifying Decision Styles

    • 9. Consensus Reaching

    • 10. Body Language

    • 11. Effective Questions

    • 12. Empathy and Active Listening

    • 13. Acknowledging & Silence

    • 14. "Straight Talk" - A Model for Giving Feedback

    • 15. "Straight Talk" - A Model for Receiving Feedback

    • 16. Virtual Facilitation - The Tools

    • 17. Virtual Facilitation - PreWork

    • 18. Virtual Facilitation - 11 Keys to Success

    • 19. Summary


Project Description

Engage your entire team in developing the skills of creating great meetings.

The project for this course is to apply the skills and habits presented in the lectures to your team. It is best if you do the following:

  1. Review the attachments, particularly the team meeting observation and evaluation form. This is also described in the longer Team Kata - Facilitaton Skills document.
  2. If at all possible, engage your work, management, or project team in the learning process. Facilitation is not something done by the leader alone, but rather a process practiced by all team members. Make your team a micro learning community.
  3. It is best to have one person designated as a coach. It is best if this person is external to the team so they can provide objective feedback to the team facilitator and the team as a whole.
  4. Go through the lessons in the course and seek to apply them to your team. Practice them.
  5. Ask the team and the team coach to observe, use the observation and evaluation document, and provide feedback to yourself and the team.
  6. Upload your evaluation and the lessons you have learned from both the feedback and from the course.

I would also encourage you to share this with me so I can provide you with my feedback and suggestions.

Please look over the three attachments. One is the chapters of my book Team Kata that deal with facilitation and communication skills. Second is an Excel spreadsheet that is an agenda and action planning tool. Third, there is a coaching observation sheet.

If you have any questions or suggestions, please contact me at [email protected]

Have fun,

Larry Miller

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