Take your meetings to the next level – Graphic Facilitation Basics | Anita Dieckhoff | Skillshare

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Take your meetings to the next level – Graphic Facilitation Basics

teacher avatar Anita Dieckhoff, Product and People Manager

Watch this class and thousands more

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

8 Lessons (13m)
    • 1. Introduction

    • 2. Class Project

    • 3. Anyone can draw!

    • 4. Visual Elements

    • 5. Examples: Project Reviews

    • 6. Examples: Brainstorming

    • 7. Examples: Decision Taking

    • 8. Outro

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About This Class

A picture is worth a thousand words.

This class will teach you the basics of graphic facilitation – the use of imagery and visualizations to foster alignment in teams, a common understanding, and increased participation. These tools can be used anywhere from meetings, discussions, conferences, trainings, brainstorming sessions, presentations, retrospective and review meetings. If you are ever in the position to facilitate something like that, this class will teach you how to enrich your team sessions to maximize the output and as a bonus have a lot of fun doing so.

Meet Your Teacher

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Anita Dieckhoff

Product and People Manager


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1. Introduction: Hi, guys. My name's Antun. In this class, I would like to teach you some graphic facilitation basics and techniques that you can use that the next meeting that you might facilitate off course. I'm going to use a kind of perfect facilitation, this Texasville showing you pictures and slides, the kinds of things that all you have done before and all of you know. But I would like to make you aware of the many other kinds of graphic facilitation they are . We all know the phrase A picture's worth 1000 words. Graphic Facilitation uses this principle to describe concepts and facilitate conversations , using imagery, metaphors and data visualization to foster better shared understanding. The term graphic facilitation it's used for. At least three different concepts are techniques graphic recording off conferences, talks, events or meetings where you take nodes or where you basically record this talk on meeting visual thinking techniques that I usually used by individuals to organize their own thinking processes. For example, mind maps and things like that and traffic meeting facilitation toe organize the group's thinking process. I will mainly be focusing on the start topic, and when I say graphic facilitation, I'm referring to this graphic group sinking facilitation, even even though techniques that rather come from graphic recording or visual thinking can be very useful in meeting facilitation as well. In certain situations, graphic facilitation can be used anywhere from teaching and presentations to brainstorming sessions, meetings and discussions, decision taking sessions, project reviews and so on. Using visual metaphors engages your session participants to more actively participate. Actually remember the outcome and possibly understand better. And you can make sure that everybody has Theo exact same picture in mind. When thinking about the topic, You may have heard off the different types of learning styles. There are a lot of models out there, but they all have in common that a large part of the world's population remembers and learns better when presented with visual clues. And why not try to utilize this and all information sharing sessions? We do 2. Class Project: this class is project will consist off a couple of small tasks that I will ask you to do along the way as well as the main project. And for that I would like you to think of the next meeting that you will need or the last meeting that you may be led right down that meeting's topic and try to think off while watching this class. If you can use any of the techniques that I will show you to enrich your meetings facilitation, it might be that you want to prepare some graphic six or a brainstorming template or anything similar to that. I would love to be able to see your ideas at the end of this class in the class project section, so have fun. 3. Anyone can draw!: I have a small task for you. Pass this class for a couple of seconds and think of five different words or concepts that you think are difficult to draw. For example, friendship meeting room window, things like that. Let's see if you can come up with a visual representation off them after this class off course. If you want to use visual or graphic means to facilitate a meeting, you don't have to draw anything. You can look at pictures and graphs on the Internet and just prepare a simple slide deck to take into your meeting. But often times a graphic facilitator finds themselves in the position to want to visualize something they didn't prepare before. All they're looking for a specific visual metaphor they cannot find online, and I would just like to take the fear from you to draw in public if you feel like you cannot draw first of all, anyone can draw. All things are made up of basic shapes. Line Triangle Circle Square with slight variations, and you can visualize anything using the's four shapes. Let me give you an example Here. This is a cat made up off a small circle, a few triangles, a couple more Sherrick, ALS and lines or Small Bear made up off exactly the same shapes. Second of all, there are tons of resource is hell to draw difficult things in an easy manner. The most difficult concrete thing. Most people are struggling with this drawing people. And of course, no one expects you to draw perfect stills off persons. Stick figures are completely fine to convey the meaning. A stick figure can jump, draw, sing, be happy, angry, exhausted. And they're different variations of stick figures out there that are just a simple to draw star menace. One example. The Box Man, the playing figure man or whatever This kind of guy is in the class resource section. You can find many more examples of what I'm talking about here. Build a visual vocabulary as you go along with a graphic facilitation journey, you will find more and Warren need ways to visualize different and difficult concepts. A great resource for this is the non project dot com. Look for any word, and you will find simple Aikens and graphics that are easy to copy and hues during your meetings. Consider the follow the lines approach This is a great trick. If you're planning on drawing life on a flip chart during a presentation, you can simply prepare the whole flip chart drawing, including text or whatever you want to include. All drawn in a light yellow or light gray, yellow and grey, almost invisible from two meters away. But you will still be able to see the lines and will just need to follow them with a darker color like black when it comes to visualizing what you're trying to convey now, remember the words you wrote down in the beginning off this lesson. Try to come up with a visual representation off. Um, feel free to ask in the class discussion section for help from me or the other students if you feel like you can't come up with a good for presentation. 4. Visual Elements: Now that you have a certain visual vocabulary of words and concepts, it is time to connect them into bigger structures like processes, work flows or overviews. And the most simple tools to do so are, of course, errors and text. You can visualize the whole process by simply drawing several states off the object and connecting them with arrows like in this example. Another useful tool to visualize bigger concepts are frames and containers. You can be creative here. Many things and shapes conserve a za container like circles, records and even text headlines basically open a container for everything that comes below them. Graphs and diagrams are a great tool to visualize any kind of data and also to encourage discussions. Oftentimes, data seems simple enough, and everybody thinks that they agree on the concept. But seeing a graph in front of them and making sure everybody uses the same vocabulary when discussing the matter can uncover many misunderstandings. Colors another tool that can be a useful element in your visualization it calls attention makes it possible to distinguish different things from one another and to sometimes a good tool to make it more obvious what something is supposed to represent but colors a tool that I would suggest to use sparingly. It can be very distracting if you use too many colors. In my opinion, the color should always serve a purpose, or you should just stick with black or blue. But there are many purposes where color makes a big difference. In the next videos, I will show you some concrete examples from different use cases and scenarios that apply all these elements, and that will hopefully give you some inspiration for how to use graphic facilitation and you're following meetings and presentations. 5. Examples: Project Reviews: After all this talking about tools and concepts and tips and tricks, I want to show you some concrete examples how to apply what we learned in the real world work environment, a specific area where I like to use a lot of different methods of graphic facilitation. Ah, project reviews and retrospectives. But the goal here is usually to identify what went well during the project lifetime and what to improve next time. I'm also thinking about doing a whole class on how to facilitate a successful retrospective later on, which would give you much more information on this topic. So let me know if you would be interested. One example is the timeline retrospective. You draw timeline off the project on the white board with only the start and end date. If that exists, and ask your meeting participants to write events they remember from this time on, post its you then arranged a post its on the timeline altogether. This usually brings up good and bad memories and can be Rachel for looking back at the project. I have used this technique several times on different teams as a project review as well as as a yearly review, and it was always well received. People came up with great anecdotes, and we were able to document the good and the bad events and start a discussion on how to improve next time. I would also like to share with you the example of the boat retrospective. In this metaphor, you're describing your project or team as a boat. There are certain things holding you back like an anchor. There might be risks and dangers coming at you that might bite you. You have a vision, Aled, goal that you're going towards. And there might be certain helping hands that are being winds in your sails, propelling your boat forward. You would then ask your meeting participants to write at least one posted per topic. So far, this was a very successful retrospective technique for me. Another tool can be to let participants draw themselves. I usually ask, Please store your week on a posted. You have two minutes. You can't imagine how creative people can get. I find it useful to give them a little time and little space to draw, for example, on a posted so that people won't actually start drawing the whole week. But just a simple metaphor on how they generally felt during their week. I've gotten responses like sons because they didn't have anything to complain about snails because they felt like everything went way too slowly last week on a mountain paths because it wasn't up and down. I usually use this technique as a start off the review meeting to get people into the mood off, looking back and reviewing that processes for small exercise. I would like you to do the following. Set a timer to two minutes, take a small piece of paper and pen and draw your week. Remember, you only have two minutes, so draw something simple and uploaded to your project page. 6. Examples: Brainstorming: I want to do another class about brainstorming facilitation because there's so many techniques you can use with more tools than graphic facilitation. But for now, I have some awesome examples for you how to use graphic facilitation to facilitate a team brainstorming. My first principle for any kind of brainstorming is always use post its was one idea proposed it post. Its are tangible and visual. It's almost like you have the idea in your hand, and you can move it around on the white board or even in the room. And most importantly, you can cluster them according to their content topics of feasibility or priority and anything like that. It can also be beneficial to encourage the meeting participants to be as visual as possible . Ideas can be much more easily understood as a small picture as well and a small post, it can hold a lot more information when drawn rather than written on. Let me give you a specific example. Let's say you're telling your participants that their project is an iceberg. There are certain parts off the iceberg that are very well visible, but there's also a big part of it below the water invisible to the naked eye. And that part is possibly as it usually is, with icebergs much larger than the visible part. Then you would encourage participants to brainstorm silently by themselves, ideas for what parts off their project might be above the water and what parts below. Afterwards, they will share their ideas and try to build on top of each other's ideas. In the end, you might be able to cluster these ideas and possibly start another round of brainstorming on top of that. 7. Examples: Decision Taking: when you set up a meeting in which you and all the participants need to take a decision can be advisable to use a form of graphic group thinking and use. The meeting facilitator should encourage this technique. First of all, it can be very useful to take the meeting notes in a place where every participant can see them being taken during the meeting. This could be on the white board or flip chart or on your computer being projected on a screen. Only. This might not be very graphic yet, but the Shia visibility of the notes decreases the chance of losing the overview over the topic. You discussing second of all pictures and graphics help everyone to actually discuss the same topic and not to talk at cross purposes. Say you're discussing a certain process and trying to decide on an improvement. Then it's vitally necessary to have that process as a graph in front of your even if everybody feels this to be unnecessary because they think everybody knows the process by heart. If you're discussing data, you need the visual representation off the data in the meeting. Very few people can think in numbers without seeing them and let's say you're discussing the priorities of different options can be a very useful tool toe. Organize these options on an actual draft that represent the priority. For example, the important versus urgent graph. Here you have the two dimensions off importance versus urgency, and you're organizing the options on those dimensions. 8. Outro: I hope you know did not about the topic of graphic meeting facilitation piece that we know any feedback you might have in the comment section or as a classroom. Also, I'm very much to take forward to seeing all of your class projects. And please feel free to ask me your your classmates for any helpful suggestions, so see you soon.