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1 Videos (32m)
    • Social Media & Engagement HB

      31:42

About This Class

In this course we examine the importance of Social Media in business today.

From truly understanding your customers to engagement with them, Social Media offers great opportunities.

We consider some of the issues around great Customer Service and the role of Social Media in achieving this as well as considering some of the challenges posed.

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Robert Sullivan

International Coach, Educator and Entrepreneur

Robert Sullivan has in excess of 30 peer-reviewed publication in the Business and Management field and has taught e-learning and distance learning globally since 1995.

He has worked with the UK Prime Minister, Cabinet Ministers and very Senior Officials globally.

He is an international educator, coach and entrepreneur with many years of experience of 'Putting Theory Into Practice'.

The feedback from his teaching is exceptional and he is well networked and respected being ...

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Business Management