So you have a problem? | Ayelet Sachto | Skillshare
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10 Videos (30m)
    • Intro so you think you have a problem

      1:41
    • Troubleshooting

      0:38
    • The Mindset

      1:12
    • The Process

      15:59
    • Lets review

      1:52
    • Examples

      3:45
    • Further reading

      0:11
    • Practice Exercise

      0:48
    • Hint- Practice Exercise- Solution

      3:19
    • Thank You!

      0:21

About This Class

A technical troubleshooting guide,

Problem solving is one of the most needed skills in the tech industry, in this SkillShare I’ll cover the mindset and the process behind troubleshooting in order to be a better, more effective problem solver.

As each system is unique, I invite you in the practice exercise to use your own system and share your input and questions in the comments.

Problem solving is a skill that relevant to life fields, but this Skill will be focusing about technical problem solving, so even though the theory part will be relevant to other fields as well, the examples and exercise will be focusing on troubleshooting as part of operational teams and computers systems.

The Skill can be suitable for operational teams, developers, support teams and for everyone that want to be a more efficient troubleshooter in small and large scale systems.

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Community Generated

The level is determined by a majority opinion of students who have reviewed this class. The teacher's recommendation is shown until at least 5 student responses are collected.

Ayelet Sachto

Solution Architecture|ProcessImprovement

Hello, I'm Ayelet.

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