Professional Consulting Chapter 4 - Introduction to Business Process Design

Dan Grijzenhout, Over 35 years of business experience

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5 Lessons (33m)
    • 1. Thoughts on Business Process Design / Re-Engineering

    • 2. Business Process Design - Part One

    • 3. Business Process Design - Part Two

    • 4. Business Process Design - Concluding Lecture

    • 5. Building Business Cases


About This Class


Professional Consulting Chapter 4 - Introduction to Business Process Design

This class is written for those individuals working within a corporation that are looking for some structure that may assist them when given the unenviable task of “Re-Engineering” the corporation’s business processes and information systems in an effort to follow new directional and operational strategies developed by the corporation’s leadership body.

The goals of this class are to provide a structural framework to approaching a Business Process Design / Re-Engineering effort, to provide insights as to how best to complete the work that needs to be done to ensure that what is created is fully aligned on completion with the directional strategies of the corporate leadership team, and to provide an overview for the tasks that need to be completed in order to achieve the actual implementation of the new processes and supporting information systems.

This class also pays respect to and incorporates the frequently changing dynamics of process within corporations due to the rapidity with which current technological innovations are pushing change, forcing new operational directions and value chain re-definitions.