Negotiation and Conflict Management - A Freelancer's Guide

Nick Armstrong, I make marketing FUN.

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12 Videos (41m)
    • Intro to Freelancer's Guide to Negotiation and Conflict Management

    • Negotiation Basics

    • How To Win Negotiations

    • How To Lose Negotiations

    • How To Recover From Negotiation Problems

    • How To Scope Negotiations

    • Common Points of Business Conflict

    • Understanding Scope Creep

    • Setting Your Rate

    • Handling Tough Questions

    • Negotiation and Body Language

    • Recap and Your Project


About This Class

  • Do you often end up holding the short end of the stick with your clients?
  • Do you feel like you can't charge what you're worth without a mile of scope creep tagging along?
  • Do you want to handle client complaints and disagreements with tact and composition?

This course will teach you how to handle negotiations with clients, how to grow your confidence when setting and asking for your rate, how to handle tough situations and disagreements with your clients, and how to redirect scope creep into a profit-earning opportunity.

With the skills you'll learn, you'll have the opportunity to advance your goals in the real-world.

Earn more, stress less, grow your list of happy clients.


14 of 14 students recommendSee All

very interesting guide, I learned a lot. Great for new freelancers.
Great practical information based on case studies by the instructor in his own professional career. Without a doubt his conflict resolution approach reflects the modern way of producing satisfactory results for both parts in the business making process. Absolutely recommended.
Very well explained and great tips!





Nick Armstrong

I make marketing FUN.

I'm the Geek-in-Chief behind WTF Marketing, dad, author, Ignite, PechaKucha, Startup Week, and TEDx speaker, audio drama enthusiast, and award-winning entrepreneur. More than anything, I love to make people laugh.

I teach 5 courses on Skillshare:

1. Negotiation and Conflict Management - A Freelancer's Guide

2. Intro to PR: Storytelling Pays in Marketing

3. Intro to Public Speaking - Give a 5-Minute Talk Without Dying

4. Building Better Business Rela...

See full profile