ManyChat: Make a Facebook Messenger Bot From Scratch | Rohit Kadian | Skillshare

ManyChat: Make a Facebook Messenger Bot From Scratch

Rohit Kadian

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34 Lessons (2h 27m)
    • 1. What Is ManyChat ?

      1:27
    • 2. Free vs paid

      3:44
    • 3. Signup

      4:22
    • 4. Dashboard

      3:36
    • 5. Audience Tab

      5:17
    • 6. LiveChat

      3:00
    • 7. Settings Overview 1

      4:03
    • 8. Settings Overiew 2

      4:04
    • 9. Main Menu

      4:38
    • 10. Default Reply

      3:13
    • 11. Welcome Message

      3:30
    • 12. Keywords

      3:25
    • 13. Sequence

      11:50
    • 14. Flow Overview

      1:06
    • 15. Basic Builder

      5:38
    • 16. Flow builder

      5:08
    • 17. Boradcast

      5:09
    • 18. Main menu

      4:38
    • 19. Default reply

      3:13
    • 20. Welcome Message

      3:30
    • 21. Keywords

      3:25
    • 22. Seqeuence

      11:50
    • 23. Folow overview

      1:06
    • 24. Basic Builder

      5:38
    • 25. Flow builder

      5:08
    • 26. Boradcast

      5:09
    • 27. Bar Tool

      7:14
    • 28. Slide-In Tool

      2:20
    • 29. Modal & Page TakeOver Tool

      2:14
    • 30. Embeddable Widgets

      1:55
    • 31. Landing Page Tool

      3:09
    • 32. Messanger Ref Url Tool

      1:57
    • 33. Facebook Comments Tool

      6:42
    • 34. Customer Chat Tool

      4:18

About This Class

Facebook messenger have almost 1.2billion active users per month . So messenger is a very potential platform to build audience .

So if you want to learn how you can make bots on messenger using a simple tool called Manychat then this course is for you .

This course is designed in such a way that after taking this course , you will be able to create your own Facebook messenger bot in less then 1hr .

In this Facebook messenger course , we will cover everything from scratch so if you don't have any previous knowledge about this , then don't worry we will discuss everything from A-Z here .

This tool enables you to make your bot with no coding experience required , YES !! You don't need to write any code , this tool will automate everything for you .

Transcripts

1. What Is ManyChat ?: If we have no idea about what is many check than don't worry in this video, we are going to cover it all. Basically, Manager is a platform which allows you to create messenger board, which can interact with your audience. Manager is one off the top platform, which allows you to create boards for messenger marketing even without, according, this tool allows you to create your board in less than 10 minutes. But it all depends what you want to about to do. Facebook Messenger have almost 1.2 billion active users parliament, so it's a great way to dough messenger marketing. So, basically, what are the main features that manager covers? One off? The main feature is there is no according experience required. The second feature is you can create a custom menu with automated board replies. The third feature is you can automate actions as well as messages based on certain key words. The fourth feature is you can create a landing page video managers to promote your about. The fifth feature is you can use life's check tool to manage conversation from your page, and there are many other features that manager covers, which we are going toe cover deeply into this course. So now you have an over the idea about what is many gent? 2. Free vs paid: in this lecture, we're going to discuss about the pricing off manager. So first of all you need to do is go toe many chair dot com and then head over to the pricing section. Now, as you can see, that many chat offer free as well as the pro membership. So now let's differentiate but will free as well as pro features. So the first feature you get is broadcast in both free as well as paid. You get unlimited broadcast, so if you're not familiar with the term broadcast, then it means the message that will be center subscriber at once. Suppose you have a list of 1000 subscribers, and you want to send a particular message to those 1000 subscribers. Then it will be done at broadcast, and the next feature is sequence and free. You get to broadcast sequence, but in payday with unlimited broadcast sequence. So basically, word broadcast sequins means these are the messages that many checked will send to a subscriber overtime automatically. This feature allows you to set specific messages expressive IQ, interval of time so that you don't need to send messages them again and again. It automates the process for you, and the next feature is grow. Tune in free verse and you get four growth tools. But in probers and you get unlimited girls tools. Growth will allows you to convert your traffic interest subscribers. For example, Facebook comments toe in this tool. When someone comments on your post, then he will be added or subscribers list and Facebook. I do it. Suppose if someone clicks on your end, then he will be editor. Subscribers list on the next feature is tags in free words and you got 10 tanks, but in Proverbs and you get unlimited tags. Tags is an amazing feature to segment your subscribers on the basis off their action. Suppose if someone bought something from you, then you can take them as premium member, and you can take a rest off the members as free members. So the main function off bag is to segment users from the others, and the next feature is custom fear. It is pretty same as tag. This allows you to store data off user like email address, phone number in free verse, and you get tickets so feels, but in paid you get unlimited and the last one is branding in the free reason you will get branding off manager everywhere on your message growth tools and mean menu, but in paid words, and you will get branding only on the growth tool. So this is the over difference between the fevers and and the problem is in. But I would highly suggest you to go for the pro version as you will get more exposure, as well as more tools in the pro version as compared to the fevers. And but you can get started with fevers, and then you can upgrade toe the pro version. So now let's discuss about the pricing off the pro version. Actually, the pricing off frozen it depends upon the subscribers you have. Suppose you have 500 subscribers, then you need to be $10 moment. And if you have 1000 subscribers, then you need to pay $15 permanent. I would suggest you to start with the $10 Pirmin plan, and you can increase the plan as your subscribers are increased. So now you have over the idea about the pricing off many chairs 3. Signup: In order to get started with many chair, you first awful need to create an account which is completely free. So first of all, you need to go to their website That is many child dot com than on the website. You will see an option called Log in. Just click on it then you will be prompted to this page. So first there for you need to pick mark to their Thompson condition and then you will see an option here, Sign in with Facebook. So for creating an account with many checked, you need to have a Facebook account. So first of all, just click on, sign in with Facebook, then manager. It will ask for some permission. You just need to allow all the permission that manager task. So first awful. Click on. Continue then click on OK, softly allow all the permission to many chair. Then they will ask some basic information from you. So the first information they're asking is that what describes your roles best? So I would select marketing agency then how many people working at her company? One. How many clients do you currently manage for this? I can select randomly and ends like one. Then what? Describe best your experience with setting up marketing campaign. You can select bigger. I'm just getting started. Then just continue. After you have provided your information to manager, then many trade will ask you to connect our Facebook page. As you can see that I don't have any Facebook, which created yet. That's why I'm prompted with this message. But don't worry if you have any Facebook page created already that the name will be shown here and in front of the name, there will be an option called Connect. Just click on Connect in order to connect you a Facebook page to the many Chopticon. So first before, let's create our Facebook page. Just click on, create Facebook Page. So after you have been prompted Oh, Facebook, Just you need to create our Facebook page. This is just for testing purpose. So I'm going to name my page testing many jet On what category? Think in select. I can select local business then then Facebook is asking address from me. Then I'm going to input address, then just click on continue. Then Facebook is asking us to applaud. Ah, profile picture for this currently I'm going to click on Skip and the cover picture. I'm going to skip this step as well. So as you can see that our Facebook page has been created. So first of all, we will need to go back to the many checked and click on Trading in. As you can see that now our page is shown in the many checked so first Awful. What we need to do is we need to click on the button called Connect. After you click on the connect button. Then many Chad will prompt you. Toe. Ask some further question that is, will this I can't be used for an actual business years. No, no, this isn't destined. Demo Conned? Yes. Then just hit. Continue. So now you have successfully connected your Facebook page. Do your men each other account. 4. Dashboard: in this lecture, we are going to discuss about the interface off your dish work. So the screen right in front, off you is your manager, Dashboard, This will help you to get starts off. Your subscribers on date offer subscribers. So first, awful. Let's talk about how you can add new pages into a manager at account. So in order to add new pages first of all, you need to click on this area here, and after you click on the arrow, you will see an option called Add New Page. So when you click on this our new page, you will be able to add new page into account. So now let's come toe this particle link here. This is the messenger link off your facebook page. So whenever you will share this link video audience and they start a conversation with you , you will be able tow, send them messages, and they will be added into her subscribers list. So let me show you how this thing works. So first of all, let me open this link here. Now, as you can see, that I have been redirected to messenger and when I click on this, get started, but in here I will automatically be added into active subscribers list. So let me show you how. First of all let me click on this button. So as you can see that I have click don't get started button. So we need toe, get back toe many check dashboard And as you can see that currently I have zero subscribers . So for this, first of all, I need to refresh the page. And as you can see that now, I have one subscriber and this is the beauty off messenger marketing that whenever someone started a conversation with you, he will be added to a messenger bottle ist, or you can see active subscribers list later. In course, we're going to discuss about some tools that when someone clicks on your add or when someone comments on your post, he will be added to the subscribers list also. But we're going to discuss it later in course. So, first of all, let's continue with our interface, and when I scroll down a little bit, you will see our column screen here. This column will give you stats according to subscribers number. This column will tell you how many subscribers you get on a particular day or when you goto this calendar button here. You can see your subscribers from last 30 days from last seven days. Or you can get back toe even a year to see the starts and then this click on applying and the results will be shown in this particular column. There is also a vision in a graphical representation, and when you go down a little bit more, you will see three boxes here. 1st 1 is subscribes. 2nd 1 is unsubscribed on. 3rd 1 is Net subscribers. So what does subscribes means? It means number of people which are actually subscribe to you. And unsubscribe means number of people which were once or subscribers. But now they've unsubscribed you. And what does next subscribers means. This means total number off active subscribers minus total number of unsubscribe. So now you have a complete idea about the dashboard off many chat account so that you can play around a little bit next lecture. We're going to discuss about audience 5. Audience Tab: so after dashboard, the next navigation tabbies already instead. So basically, the main feature of audience step is that it allows you to see the profiles offer subscribers, and you can also analyze your subscribers one by one. So first of four, let's talk about the interface off the audience stem. So first, let's talk about the provider. In this table, you can see the profiles of their subscribers. You will be able to see their profile picture. They name the agenda and Venice select any user. In this case, I'm going to select this user. A pope of skin will be prompted, and you can see the profile picture from here also, and you can also see the name off the user from here. You can also add does so they prefer in order to segment them from others. So to create a tag, just click on the dog and then enter their tag name. Suppose in case I'm going to name it, test many jet and just select the bag name here. And as you can see, that the user has two days for stone is testing and 2nd 1 is test. Many check These tag will have us to get the figure result or to segment the users on the basis of these types. Suppose we want to see the profiles which are in this testing tag, so weaken. Use our filter tool and we can select the tag testing, and we will see this profile and below tag you will see an option called subscriber sequence sequence. Mean specific messages that many Churchville sent automatically to the user. Expensive. Thicken the roll off time. We will discuss about sequence deeply. Later, in course, after subscript of sequence, you will see an option called Opt In to On day you will see direct. So that means that the user is harder into your list by messaging directly to your page, and the next option is custom fields. The main function of custom feels that it allows you to get the more information from the user like phone number and email address. So to create a custom feel, just click on manage question feeling, and if you want to make the user feel, then select new user feel, and if you want to make a new boat Phil, then just like me about field. In this case, I'm going to create a new user feel. So I will click on new user field and after I click on the new user, feel I will be problem good to another screen on. I had to fill some information here, so I'm going to name it Best one and then I have to select this type off. You feel I want toe create. Then I will click on this arrow from him. And in this case I want to create a use of fair that is number and the next is description that is optional, so you don't have to write any description. It's totally up to you. Then just hit enter and as you can see that you're test one user feel has been created and the same processor is with new board feel. So now let's get back to our mean audience. Tap screen on after the custom feels you will see an option here, Start chaired. This option enables you to do a live chat with the user from your many Chittagong, and we will discuss about late shirt in the next lecture. So now let's go back to the screen at the top left. You can see there is an option called failure. This allows you to get filter results according to a need. So when you click on this photo, you will see an option called condition. After you select condition, you will be prompted with these specific conditions. So the 1st 1 is tagged. Actually, tags are used to segment users, and when we select tag, you will be given to option. 1st 1 is is on. The 2nd 1 is isn't so what does it mean? It means that it will show you results whether the person is in that bag or north and the next option is opted into it filters the results on the basis off how they get operating duelist, then the next is on the basis off sequence. We can get filter results on the basis off sequence we have put them in, and we can also get for the results on the basis off the gender. The location there, times on the first name, last name Andi, even their last seen. And if you want the filter user by just typing their name, you can use this search. But hear this, click on it and just type the using them from here and then just hit. Enter and you will get filter results. So in this lecture, we have discussed deeply about audience tab and the last lecture we're going to discuss about the light shirt. 6. LiveChat: in this lecture, we're going to discuss about the lighter as the name indicates, it allows you to do light shirt with your subscribers. It's really a pretty cool feature, as you can chat with many accounts at a time without even going to Facebook just from your manager back on. So first of all, let's talk about the interface off white shirt at the left side, you will see the profiles with which you can check it all you have already started your conversation with. As in my case, they just want profile here. But in your case, there will be more profiles, and in the middle you will see a message stepping screen. You can send messages by just typing from here. Suppose I I'm sending Hi, how I you and then just click on the sand Or you can send a movies from here. But if you want, you can send images by this clicking on this girl reawaken. What if you want to send any document order in a pdf or any kind of a book, just you need to click on this attach file icon, and if you want to leave, are not for yourself. or a reminder. You just need to click on this North better neo and just type the naughty. Want to leave to yourself? This will not be sent to the user. And when you go a little bit offered, you will see an option here called Marcus Done. So when you click on this tick mark, this conversation will be mugged has done. Then on the right side, you can see the user data. You can see the user name from here, you will see the profile picture from here. He will also see the gender, the browser language, or you can see the user text they are in. Or if you wish, you can create a new tag from here, you can add them to any sequins you can see there opted, and through you can see your custom fields. Or if you want to create any custom field, you can just go to manage custom feels. And when you go to write extreme side, you will see an settings I can hear. So when you select the setting Aikens, you will be prompted with some board settings so you can select whatever you like. You can change them As for your needs, it's totally up to you. There's a cool feature that I want to mention a sound notification. When someone messages you, there will be, ah, sound mortification. Some users don't find it useful. They just got irritated by the sound. So there's a cool feature by manager. You can just don't off the notifications on from here. Or you can just close the old open conversation by this clicking on Kloesel. Or you can change the light shirt behavior from here. So it's totally up to you. If you want to change and setting, you can just do it from here. 7. Settings Overview 1: in this lecture, we're going to discuss about the settings, and we will go over all the sudden tubs in the city's off lectures. So first of all, let's start with generous helping in general setting. The 1st 1 is greeting text. So what does grating text mean? It is the text that your audience will see before in directing with the board. So let me show you how grating text look like. So for this union to click on, see how it looks, the text you see right here is your reading text, and you can change it to whatever you want. Some people don't get it that it's about, so you can tell people in greeting text that this is about and you can mention that click on get started to get updates from board or something like that, or even you can mention about your business. It's totally up to you. So in order to change the text right here, just go back on just right here. The text you want to show integrating text at me right something. Welcome to my boat, and then just click on save and in order to see how your greeting tax will look like. Then again, just click on, see how it looks button, and you can see that Here's your greeting text, and the next thing you need to noise cardio URL shortening. I would suggest you not to change this as because with the help off, this manager provides us CDR data that is, click through radio down, and if you change or disabilities, then you won't be ableto see your city. Are they down? And the next one is grown to another page. It allows you to colonia board. It will transfer all your data from one body to another. Suppose you want to sell your board to recline. Then you can clone the board and you can sell them. And it will copy all the flows keywords, sequences that you have set up in your body, and the next one is used as template. This is a new feature just launched by manager. Imagine you want to share your whole board with a client or a friend or a community, including bags. Custom feels action than this feature used, and the next one is refreshed. Facebook permission. If you're bored, stops working out. It shows any kind off other. For whatever reason, the first thing you need to do is come here and click on Refresh Faithful Permission. And it will fix that because Facebook is updating their AP constantly. And because of this, there might be some issues. And in order to resolve that, you need to come here and click on the fresh permission and the next one is daily tab. If you want to delivery about for whatever reason, then just click on delete board. And now the next heading is like church settings. We have discussed already about lighter settings, So I'm going to skip this park and Montel grow school settings. The first thing you need to noise that you can change your language off your tool by just clicking here. Andi, choose the language he wanted and the next thing I want oh discuss about is authorized of site. So what does tries upside means? It means that the gross rules will work online on the website that it will not rise from here. So in order to add a website, just write the name off your website. For example, let me die my website here and after riding your website. Just click on air and as you can see that my website has been added on, the next one is bending. You can disable this branding from here, but in order to disabled, you must need to have premium account. 8. Settings Overiew 2: so after the grow tools, the next setting is notifications. As the name indicates, this will allow you to get notification. So in order to get notification, first of all, you need to provide your email address and then you need to click on update, and then all your notification will be sent to your email. And seriously, that's pretty cool on the next one is subscribers step or you can get your subscribers reports on daily vehicular monthly basis, so you have the power to change that. I would suggest you to change this to a weekly or monthly because you don't wonder, invokes toe flooded with these emails. But they are. It's totally up to your choice, and the next one is like Check. Suppose if someone messages you and you want to be, get notified on messenger, then you can take monthly section, and there's in greater wanted off this that you will be able to reply fast, and this will build trust in your audience and your reply time will be less in Facebook and the next one is notified means action. This is a pro official, and it enables manager to send you notification whenever I use a performs any kind affection on your board. And now let's head over to the custom fields. Basically, custom fields are the fields, which will allow users to input data down on this enables you to get more data as per your needs. You can collect data like the email address phone numbers. We have covered this part in our audience lecture video, and I have shown you how to create a new user feel. So if you have involved that video yet, so I would suggest you to go back toe that video, suffer the custom fields. We have a user settings. With the help of the siding, we can add new team members. So in order to invite any remember, just click on the in white new member button and then choose the role you want to give to the new member. Suppose I won't be in right a new member as an ad mean, So I will select the admin role here, and then I will click on the generate link, and then a link will be generated. Then share the link with the person you want to add, as that mean you can definitely copy the link from here and send directly to the person. And when he will open the link in the browser, then he will be redirected to manager. Andi needs to sign up or signing into manager to count. Then he will be given at me Nexus. But make sure this link is valid for 24 hours only. So after the user starting the next settings is payment settings. So this is a new feature launched by many chairs, and this allows you to get payments from your board, which is really cool. You can even have your own equal more store in a form of board, and you can take orders with manager payments in order to take payments you must need to have a stripper con on. After your idea stripe back on, you will be able to change your currency from here, and the next option is notified. Means about me orders, and this will allows you to get notification about your new orders. You get your two options to get notification. The 1st 1 is messenger, and the 2nd 1 is email, and you can also send receptor user from here by email. And that's pretty good as it looks more authentic also, And from here you can see your total orders and below the total orders. There, you can see your purchase history and after the payments settings, the next one is integration settings. This allows you to integrate your house sport account as well as you can work it account into your manager. So if you wish to ride your account, then you can do it from here and the next one is building. So as you can see that currently we are in free plan. This is because this is a test accounts. So I don't need to upgrade this account. And if you wish to upgrade account, you can click on upgrade toe pro. From here on, when you upgrade do pro, you will see your billing details from here and the next, and the last one is a p A. This allow you to integrate your manager the count with third party application and yeah, basically, this is a premium feature. So if you want to integrate your manager back on with some application, then you can generate your new token from here. 9. Main Menu: So now let's talk about automation. This part is one of the most important section and we will discuss old automation tools one by one. But in this lecture we will deep dive into the main menu. So first, awful. What is Main menu? Main menu is a series of messages Ritu audience will see just below the sand message and these messages will be seen every time they open the box. So as you can see that currently we have a branding off many chair. This is because we are in a fee a cone. But when you upgrade account, this spending will be removed. So in order to create a menu just like on this button right here on, then single tape on it in order to rename it. So let me rename this What is this? And let me make another menu. Who created this and we can make only team a news. But we are in a fecal. So to make three men you you need to have ah pro account because in three account, the space off third menu is covered by the branding off, many charge. So, as you can see right here here is a visual representation off how your menu will look like when you click on the menu here you will see that we can do some actions like openess, a menu which we will discuss later in this course reply with message or we can open out of state. So in this example, we want to send a reply when someone clicks on the menu. So for this we will select reply with message and then we will select create new message and then they will write down the message we want to send our audience. So in this case, I would like to send This is our many church What? Then just click on publish and then go back to mean menu Not all the same with other men. You first like the menu, then surgery, plywood message, then select create new message and then right down the message You 1%. In this case, I understand this is created by that'll hit and after they're just click on publish and then go back to Maine men the screen. And then he had done here. After you have publisher board the menu, then you need to click on this update main menu in order to save that. So now our menu has been abated and they have been saved. So now let's discuss about the same menu. So basically some menus are the menu that will open when someone taps on the menu and you can create maximum fivesome menu. So let me creators have money for you. Suppose I choose this menu right here on First of all, I need to tap on this. Then, from this screen, I had to choose openness of menu. And then I need toe click on this mean item from here and now our seven has been created. So rename it is it about and then select creating message because we've warned when someone taps on the menu, a sermon will be open. And then And when someone clicks on that particular sub menu, ah, message will be sent to the audience. So in this I want to send them. Yes, this is Mort. How can I have you? Then? Just click publish. This is how you create your menus as well as your submitters. And in the next lecture, we will discuss about before replying 10. Default Reply: in this lecture off automation, we are going to discuss about the four reply. So basically, what is the fault? Replying before reply is a message that your board will send. Then he don't get what the user is seeing. You're bored, can't understand all the things and it can't reply to all the questions. So he had before replied, comes to play. Suppose if someone asks you board which you know no. Then he will send out the fort reply, and that's pretty cool feature here. So now let's deep dive into how you can create your own the folder plan. So for this, first of all, you need to goto automation and then select the four deprived from here. And after that you need to click on this addict message right here. One thing you can do with the fault replies that when someone asks something that abort didn't get, then we can ask the user to wait for some time so that his caution can be uncertain manually. So let's create a new message here like that right now. So it is the president text from here. What if you wish you can use ah same exact text, but in this case, I'm going to change it and I'm going to write down. I'm sorry. I'm a liberal to answer. Please select Ville option to talk to an expert, and I'm going to rename this button. Do talk to an expert on. Then I'm going to click on this and message, and then we need to write down the message that we want to send when someone clicks on that particular button. So I'm going to write down that idea. Caution here. And one no flower, Remember, we'll get back to you a set. So as you can see that here's a privy offer. The four year plan supposed if any user asked anything that our board didn't get, then he will send this default to play with a button here. And when the user clicks on this particular button, he will prompted with this message. Would the four reply. It's easy to build trust video audience, and after that you just need to click on this publish button right here and don't figure to enable this from here as this would work. So now we have successfully created our default reply. In the next lecture, we're going to discuss about the welcome message 11. Welcome Message: So far you have learned about main menu as well as the fold reply. But now we're going to discuss about welcome message. So, first of all, what is a welcome message? Welcome message is a message that your new subscribers will get when they click on get started button. So in order to create a welcome message, First of all, you need to goto automation and then select welcome message from here. And to edit the message, click on this added message and in this typing screen, a video. Just write down your welcome message. In this case, I'm going to write. Welcome. Do this. But how can I have you? I'm going to make this a little bit more in director. So I'm going to add to billions first when I'm going to name what again you do. And 2nd 1 how can I create? Of what? So as you can see that the text is red. No, This is because we have accede the character limit. Actually, there is a character living and we can't exceed that. So I need to make it a little bit short. How to create award? No, I think this will work at sea. No, this didn't work. So I'm going to make it a little bit more short and I'm going to remove this. Yeah, Now this will work. So now we have successfully created the buttons. Now I'm going to add the message into these buttons. So in the first wooden, I'm going to send a message, and that is so, as you can see, that they use it, has selected. What can you do? So I'm going to mention that what this sport can do. So I'm going to write. I can send automated messages and then click publish on Ben do same with the second work, and in this case, the user selected how to create book. So I'm going to mention how they can create their own board. You can create your own work from many gen dot com. It's after we Roland, we need to click on this publish. We're done. So now are welcome. Message is ready to go. But one thing we need to make sure is that we need to enable if this is disabled. This warned work, so make sure to make it enable. So in this lecture we have discussed about how you can create your own welcome, Mrs. In the next video, we're going to discuss about keywords 12. Keywords: in this lecture, we're going to discuss about keywords. So first a full for that, you need to goto automation and then select you words. So basically, what is skewer key? Words are the certain text that when any user very type in or sandy abort, then your board will perform. Sell it in action, or it will send Sultan messages to the user. So, for example, there are two key words in many church that we can't change. The 1st 1 is start or subscribe, and the 2nd 1 is Stop order unsubscribe. So when someone types start or subscribe, he will be added to our subscribers list. And when someone type stop or unsubscribe, then they will be removed from our subscribers list. These are the default keywords, and we can't change them or delete them. But what we can do is we can read the test by just clicking here, and then we can select at it message and then just type the message you want to assign. So this particular key word, but in this case, I'm going to leave it. But the four as it looks pretty good, so go back to the keywords page And now let's create some new keywords. Foot our board. So in order to create a new key word, you need to click on new rule. And then you need to mention the keywords. We can assign one message to multiple keywords which are identical for this venue to separate them by coma. Suppose in this case I'm going to use hi coma. Hey, then again, Goemon and hello. These keywords are different but the message is same so we can assign same message to these Give words. So now let's create this keyword. Then, for this we need toe click on this, create keeper. Then you need to select create new reply, then type the Master Yuan person when someone sends to this particular keyword. So I'm going to write Hey, thanks for messaging me. You can also add buttons to make it more interactive. I'm going to add a button called contact. So if any use of want any kind of help, they can decide directly. Contact me and now I'm going to select call number. You can also solarte open website and you can redirect them to your contact us page. But in this case, I'm going to select call number. And here you need to put down your phone number and I'm going to write the number and then just hit, done and then click publish and then go back to keywords. So now we have successfully created our first keyword, and in the next lecture we will discuss about the sequence. 13. Sequence: the next thing we're going to cover is sequence. So basically, what is a sequence sequence is the city's off messages, which your board will send automatically in a specific interval of time to your audience. These messages are automatic, so don't have to message than one by one personally, which is pretty cool. If you're familiar with email marketing, then you have surely heard about auto responders. The sequence in manager on the order responders is the same thing. So in order to create a sequence, just goto automation, then select sequence and then click on new sequence, then write down the name for their sequence. And this I'm going to name X a quince itself, and then click on Create. So now our sequence has been created. No, we need to add messages to our sequence. So first of all, let's discuss about the interface off the sequence. The schedule will denote the time or the day off the sequence. In this case, As you can see, the schedule is after one day. That means the first sequence will be sent after first day, and this active denotes whether you're sequences active or not, you can change that by clicking on the switch in order to send the sequence you need to make this active, but it can make it active until or unless you have said a panic message. As you can see that I tried to make it active, but I got an ad on him because I have not set up any message. So in this example, I will make three sequences that will be sent to our user once the addict or subscribers list. So, first for Leichtman, create two more messages from here and then let me change the schedule time by clicking here. I want to send this first message to be sent immediately after the subscribe to my list. So I will select immediately from here. From here you can change the time interval off the message. Basically, you have two options. 1st 1 is any time and 2nd 1 is sent between. So it's totally up to you of anyone. Your message to be sent I won't disturb isn't at any time. So I will choose that And you can also change the day from here. I will live it, but before and then you need to save it now the time has been scheduled, then it's time to write the message for this select, create new reply, and now you will be prompted to the screen where you will be able to write down the message . The first message should be welcome message, and you should inform that what you are going to send them in upcoming days so that they won't be surprised when they receive your text. So it's always a good choice to tell them what you were going to send them. In this example, I will ask them questions regarding manager, so I'm going toe angles the audience by asking question. Or you can see in the form of a quiz. So let me write down the text here. Hey on, then I'm going to mention the first time in order to mention the first name you need to click here, then select first noon and then said at first noon and then hit. Enter and then I'm going to write. You have subscribe to our quiz by mentioning the first name. It's a great way to start a conversation because it looks more personal on after that. I'm going to use this delay here So what does this mean? This means that your next text will be sent after some specific interval of time. In this case, that is three second, and you can change that by just clicking here, and you can increase the time. Or you can even decrease the time and also the use of you'll see that someone is typing so it will look more authentic or men will. And after a delay, I want to create a new text message. So for that disk, click here, and I'm going to mention that they will be going to receive some cautions in upcoming days . So I'm going to write from No. One words. You will receive questions regarding many jet inform off quiz, too. Test your knowledge and that's pretty it. Then you just need to click on publish and then get back to sequence. And after we have set up our first sequence, then let's do same with the other sequences. So first, awful, let me change the schedule. Time off the sequences. The schedule off second sequence is correct, that is, after one day, which means that this will be sent to user after the one day they have subscribed to us, but we need to read the schedule for the third sequence, and I'm going to make it after two days. So I'm going to be the time interval here, and then I'm going to save an abridged schedule. So as you can see that our first sequence will be sent immediately, our second sequence would be sent after one day on on third sequence will be sent off for two days. So now let's create a reply for these boards sequences. So, as I told you that we are going to create a quiz for many chairs and we will ask simple questions to use us to make it more in directing. So in this sequence, I'm going to ask them if you're bought certainly stops working, then what will you do? It's his implication that we're going to ask to our audience, and, as you know, that this is a quiz, so I'll give the users some options to juice. And for that I'm going to use this quickly plane, So basically, quick replies are like buttons, but these works a little different than burdens. As importance, you can select multiple buttons one after another but in quickly play Venice, select any option. All the other options will be faded away so that the user can't choose Marty Balance first . And that's what we need it because this is the quiz, and we want to give you the only one chance to choose. So first, a full click on quickly plan. Then I'm going to add some quick replies. So as you can see that I have added, three could replies. So now I will add the message behind all these great replies. Suppose when someone select, or perhaps on any quick reply, we want to send them in a particular message, right? So for that, I'm going to add message for all could replies. - So as you can see that when someone steps on the village board could reply, he will be sent this particular message right him and we don't need any button. So we will delete it and get back to sequence messages, and we need to do with same with other quick supplies next in character and so and get back to sequence as well. Then we're going to the scene with the third good replay, and after that, just click on hit publish Andi, Get back to the sequence skin. And now we have set up our first and second sequence, so we're going to do the same without third sequence. Just first. Awful. Create new reply, and in this time I'm going to ask them another question. That is the first message. So I have asked the first message that audience will see before clicking when we got started, Burden on the right and stories grating message. So I'm going to do the same as we did earlier. We're going to give them two options. 1st 1 is Gooding. Messages on the 2nd 1 is welcome message. On the right side, you can see the visual representation off how our caution would look like in messenger. So now we have created the quickly replies. So we first awful need toe. Assign them certain message. Suppose if someone select getting messes and that's a correct consume. So we will write down there's correct and then get back to sequence messages and we're going to assign, I replied to our second quick reply. Also on, as you can see, that in this case the user selected welcome message, and that's incorrect So we are going to send them. That's Roman. So and then just click on publish and then get back to sequence. So, no, we have added three sequences that our subscribers will get on first. Awful. We need to make them active as this one work when this lecture were completely discuss about sequences and how you can create sequences. 14. Flow Overview: So now we are inflows and this is just over the video that What are we going to cover in next two lectures? In the next two lectures, I'm going to show you two different types of builders that you can use to make boards. I will make exact type aboard in border builders separately so that it would be easy for you to learn. So first awful. Let me show you these burgers. The 1st 1 is called Basic Builder. The screen, It is right in front. Off you is the basic builder and we're using this builder from the start of this course, and the 2nd 1 is flow bigger. The screen, which is just right in front of you, is the flow builder. And this is another builder which we can use to create boards. This is basically a visual representation off the board, and it makes it more easy for us to understand, and it consumed less time also. So we're going to make simple board in both the builders separately. So first awful. Let's start with basic builder 15. Basic Builder: so currently we're inflows. So in order to create a new floor, you have to click on new flow here and then you have to assign a name to your flow and this I'm going to call it best and then just click create. Then, as you can see that currently we are in basic burger and in this video we're going to build a boat in Basic Builder only. So basically, what are we going to build is we're going to make a boat for business owners and we will ask them with social media they used for the business. And then we will send them some e books. According to their response. I suppose if the select Facebook, then we will send our e book regarding Facebook marketing and then we will take them as part their action supposed if the Jews Facebook, then we will add them into Facebook tag so that we can segment them among others. So now let's get started. So first awful. We need to write down the message here, so I'm going to write Hey, first name with Social Media platform you use for your business to get land and then we're going to add quickly applies and the reason we are using quick replies over buttons. This is because we've won the user to select only one option and in quickly play. When users click on any option, then rest off, the options will be disappeared. So now we're going to add 32 replies. 1st 1 is Facebook. 2nd 1 is instagram. 3rd 1 is Twitter. So now we have created the quick replies, and now we're going to assign them separate eggs so that we can segment the users accordingly. So in order to create the tag first awful click here, then scroll down a little bit. Then click action and then select add. Then just write down the tag you want toe. Add them in doom. So it's a Facebook, and I want to add them in Facebook. Tag. So then just click done and then do the same with others. Instagram Action. Add eggs aan den instead around a done. Then same with Twitter Action Dead Twitter done. So now we have successfully created that eggs for all the options. So now let's create message for all of them. So first of all, let's start with Facebook just click send message. Then again click on send message. So as I already mentioned that, I'm going to send the e books according to their response, Soto attends the e book in this message. We need to use this attachment tool right here. So no, just click here on then against Lee here, then browse the file from here. So now every book is getting a test. So let's write down some text that will be sent with the book. Hey, First name, then I am sending you free Facebook e book. As for your interest and this will help you even marketing. And I'm going to corporate this text as I will use the same in the other options also. So now, as you can see that our pdf file or e book has been applauded So now just get back to mean screen and do the same with others. So now I'm going to do the same with Instagram. Then I'm going toe attest. The second video for you here is in started on marketing a book. I'm going to use the same text year just I'm going to remove the Facebook on ad instead of so Now we, as you can see that our file has been attacked. So we need to go back on, do the same with the last one that is Twitter. File a touch file and then select, though file earlier on then based text. You then remove Facebook and add to trail. And as you can see that our E book has been applauded. So now just get back to the main screen. And as you can see that we have successfully uploaded our E books and now it's done. So we just need to click on the publish on Our flow is ready, and in the next lecture we will build the same board inflow builder. 16. Flow builder: in this lecture, we are going to make the same board inflow builder as we made our earlier in basic builder . So first off, all goto flows and then click on new flow here and I'm going to name it, flow better and then click on create, and then you will very directed toe basic builder screen. So you need to click here in orderto open flow. Better so currently we are in a flow better, and the square right in front of you is known as card. So basically, flow builder gives you the visual re presentation off your board. And when you click here on this card, a slide screen will be open, which is pretty similar to basic Wilder. And now we're going toe read the text from him. So we are going to write the exact same text as we used in the previous video. So, as you can see that we have read in the text here and now we're going to add tree quick replies, as we did seem in the earlier For the 1st 1 we are going to name his Facebook, and the 2nd 1 we are going to name is instead down, and the 3rd 1 we're going to name is Twitter. And then this click done. And then we have successfully created our quick replies, and you can also see them here. So now we're going to add them to a particular Ted. And so for this, you need to do this first off for taker cursor on the circle right here and then just dragged away. And the line is form. Let me show you again. I just drag. Just take a course in a circle right here, and then just step over here and then just drag a red line. So now we want to add a tang. So then select action group, Then click action here, then select at dead, then enter that agnan here. So in this, we're going to use a tag for Facebook. So the tag would be Facebook itself. So we have successfully created this tag. So now we're going to do same with the others. This drag here, action group action at Doug. Then just time the magnum here, I'm going to do the same. The Twitter here, actionable action that day. Tweeter here. So now we want to send them a particular message as per their response. So we need to do the same here, just right here on, then select send message, and then just I don't The message you want to send them on. The next step is to upload the file, and in order to uphold the fire, you need to select this, then you know, to browse the file here that is wait for it to applaud. So now, as you can see, that our E book has been applauded. So now we need to do the same with others. Just drag here, then select send message and the dry down this message here, I should have copied the same decks. Just I'm going to rename from Facebook to Instagram here. And then I'm going to a test of file here. And as you can see that our instagram pdf has been applauded. So now we're going to do the same with the last one. That is Twitter. Just rename Facebook with Twitter and then upload the file. So, as you can see that our tutor, a book has been uploaded successfully and as you can see, that these flow builder is a little bit messy to make it a range. Just click on this button here and it will automatically arranging a systematic room soon. Our board is ready to go, so we need to click on Publish and our bodies live now. So the floor builder allows you to create abort much faster as compared to the basic wilder . But it's totally up to you, which matter he will choose to make about. 17. Boradcast: in this lecture, we're going to cover broadcasts. So what does broadcast mean, actually broadcast mean sending messages to current subscribers at once? Suppose you have 100 active subscribers, anyone to send them a message at once. Then you will use broadcast to do that broadcast mean that your message will be sent to our current subscribers only know to the new one. For example, you send a broadcast yesterday and you were having handed subscribers yesterday. But today you get 10 new subscribers, so your message will be sent to those 100 subscribers. Only Noto those, then because broadcast can be sent to our current audience only. So in order to create your broadcast, you need to click on new broadcast here. And then you will be redirected toe this basic builder screen. You can make your broadcast inflow bill role. So So I'm going to use flow builder to make our broadcast. So in this broadcast, I'm just going to ask the users that Have they heard about our new course or not? This is just a simple broadcast. So for this just I'm going to write down, have you? I heard about our new course and then I'm going to get two options on this case. I'm going to use buttons. Yes. On then. No. And then I'm going to give them our bag. Is that users select? Yes. Then I'm going to You have the yesterday And if user selects, know that I'm going to give that user no doubt. And if the user select that they have heard about her course, then I'm going to send a message asking them about our course. Or you can see asking leave is about our course. I need to use this the next. No. Then I'm going to ask them whether they're interested in the course or not. So if you are interested, then I concerned with the link and I'm going to give Toobin's and the 1st 1 I'm going to write down interested. And second button, I'm going to new knocked interested and in the user who are interested in our course than we are going to give them the link off our course. And this I'm going to write things than the first name. Here you go. And then I'm going to mention my website from where they can grow into the course. And if the users select, not interested. Then I'm going to send them messages that that's totally fine and thanks for your time. And now, as you can see that our broadcast is ready to go, then just click on Go Next. So as you can see that, basically, you have three dives off. My says that you can send the 1st 1 is subscription broadcast. The 2nd 1 is promotional broadcast, and 3rd 1 is full of broadcast. The subscription broadcast is simple. You can't send any promotional material here. And if you want to send any promotion broadcast, then just select promotion broadcast. And he wanted to send a follower broadcast. You need to select full of broadcast, and the next one is targeting. Suppose you want to send your broadcast to a specific audience. Then you will use this targeting for this just click condition, and then you can use tags here. Then, if you want to send this to user who are in testing day, then just select testing and then the broadcast will be sent to just those users who are in this particular time. So if you want to schedule broadcast, you can do it from here. Andi, here. You will see how many users it will be sent to currently. This broadcast will be sent to just one. Use them on now. You are all this ready to go? Then just click on send now. And as you can see, that your broadcast has been sent. So this is basically how you send broadcast on. Now, I'm sure that you get complete idea about the broadcast and how you can create your own broadcast. And Holly can target specific audience off yours. 18. Main menu: So now let's talk about automation. This part is one of the most important section and we will discuss old automation tools one by one. But in this lecture we will deep dive into the main menu. So first, awful. What is Main menu? Main menu is a series of messages Ritu audience will see just below the sand message and these messages will be seen every time they open the box. So as you can see that currently we have a branding off many chair. This is because we are in a fee a cone. But when you upgrade account, this spending will be removed. So in order to create a menu just like on this button right here on, then single tape on it in order to rename it. So let me rename this What is this? And let me make another menu. Who created this and we can make only team a news. But we are in a fecal. So to make three men you you need to have ah pro account because in three account, the space off third menu is covered by the branding off, many charge. So, as you can see right here here is a visual representation off how your menu will look like when you click on the menu here you will see that we can do some actions like openess, a menu which we will discuss later in this course reply with message or we can open out of state. So in this example, we want to send a reply when someone clicks on the menu. So for this we will select reply with message and then we will select create new message and then they will write down the message we want to send our audience. So in this case, I would like to send This is our many church What? Then just click on publish and then go back to mean menu Not all the same with other men. You first like the menu, then surgery, plywood message, then select create new message and then right down the message You 1%. In this case, I understand this is created by that'll hit and after they're just click on publish and then go back to Maine men the screen. And then he had done here. After you have publisher board the menu, then you need to click on this update main menu in order to save that. So now our menu has been abated and they have been saved. So now let's discuss about the same menu. So basically some menus are the menu that will open when someone taps on the menu and you can create maximum fivesome menu. So let me creators have money for you. Suppose I choose this menu right here on First of all, I need to tap on this. Then, from this screen, I had to choose openness of menu. And then I need toe click on this mean item from here and now our seven has been created. So rename it is it about and then select creating message because we've warned when someone taps on the menu, a sermon will be open. And then And when someone clicks on that particular sub menu, ah, message will be sent to the audience. So in this I want to send them. Yes, this is Mort. How can I have you? Then? Just click publish. This is how you create your menus as well as your submitters. And in the next lecture, we will discuss about before replying 19. Default reply: in this lecture off automation, we are going to discuss about the four reply. So basically, what is the fault? Replying before reply is a message that your board will send. Then he don't get what the user is seeing. You're bored, can't understand all the things and it can't reply to all the questions. So he had before replied, comes to play. Suppose if someone asks you board which you know no. Then he will send out the fort reply, and that's pretty cool feature here. So now let's deep dive into how you can create your own the folder plan. So for this, first of all, you need to goto automation and then select the four deprived from here. And after that you need to click on this addict message right here. One thing you can do with the fault replies that when someone asks something that abort didn't get, then we can ask the user to wait for some time so that his caution can be uncertain manually. So let's create a new message here like that right now. So it is the president text from here. What if you wish you can use ah same exact text, but in this case, I'm going to change it and I'm going to write down. I'm sorry. I'm a liberal to answer. Please select Ville option to talk to an expert, and I'm going to rename this button. Do talk to an expert on. Then I'm going to click on this and message, and then we need to write down the message that we want to send when someone clicks on that particular button. So I'm going to write down that idea. Caution here. And one no flower, Remember, we'll get back to you a set. So as you can see that here's a privy offer. The four year plan supposed if any user asked anything that our board didn't get, then he will send this default to play with a button here. And when the user clicks on this particular button, he will prompted with this message. Would the four reply. It's easy to build trust video audience, and after that you just need to click on this publish button right here and don't figure to enable this from here as this would work. So now we have successfully created our default reply. In the next lecture, we're going to discuss about the welcome message 20. Welcome Message: So far you have learned about main menu as well as the fold reply. But now we're going to discuss about welcome message. So, first of all, what is a welcome message? Welcome message is a message that your new subscribers will get when they click on get started button. So in order to create a welcome message, First of all, you need to goto automation and then select welcome message from here. And to edit the message, click on this added message and in this typing screen, a video. Just write down your welcome message. In this case, I'm going to write. Welcome. Do this. But how can I have you? I'm going to make this a little bit more in director. So I'm going to add to billions first when I'm going to name what again you do. And 2nd 1 how can I create? Of what? So as you can see that the text is red. No, This is because we have accede the character limit. Actually, there is a character living and we can't exceed that. So I need to make it a little bit short. How to create award? No, I think this will work at sea. No, this didn't work. So I'm going to make it a little bit more short and I'm going to remove this. Yeah, Now this will work. So now we have successfully created the buttons. Now I'm going to add the message into these buttons. So in the first wooden, I'm going to send a message, and that is so, as you can see, that they use it, has selected. What can you do? So I'm going to mention that what this sport can do. So I'm going to write. I can send automated messages and then click publish on Ben do same with the second work, and in this case, the user selected how to create book. So I'm going to mention how they can create their own board. You can create your own work from many gen dot com. It's after we Roland, we need to click on this publish. We're done. So now are welcome. Message is ready to go. But one thing we need to make sure is that we need to enable if this is disabled. This warned work, so make sure to make it enable. So in this lecture we have discussed about how you can create your own welcome, Mrs. In the next video, we're going to discuss about keywords 21. Keywords: in this lecture, we're going to discuss about keywords. So first a full for that, you need to goto automation and then select you words. So basically, what is skewer key? Words are the certain text that when any user very type in or sandy abort, then your board will perform. Sell it in action, or it will send Sultan messages to the user. So, for example, there are two key words in many church that we can't change. The 1st 1 is start or subscribe, and the 2nd 1 is Stop order unsubscribe. So when someone types start or subscribe, he will be added to our subscribers list. And when someone type stop or unsubscribe, then they will be removed from our subscribers list. These are the default keywords, and we can't change them or delete them. But what we can do is we can read the test by just clicking here, and then we can select at it message and then just type the message you want to assign. So this particular key word, but in this case, I'm going to leave it. But the four as it looks pretty good, so go back to the keywords page And now let's create some new keywords. Foot our board. So in order to create a new key word, you need to click on new rule. And then you need to mention the keywords. We can assign one message to multiple keywords which are identical for this venue to separate them by coma. Suppose in this case I'm going to use hi coma. Hey, then again, Goemon and hello. These keywords are different but the message is same so we can assign same message to these Give words. So now let's create this keyword. Then, for this we need toe click on this, create keeper. Then you need to select create new reply, then type the Master Yuan person when someone sends to this particular keyword. So I'm going to write Hey, thanks for messaging me. You can also add buttons to make it more interactive. I'm going to add a button called contact. So if any use of want any kind of help, they can decide directly. Contact me and now I'm going to select call number. You can also solarte open website and you can redirect them to your contact us page. But in this case, I'm going to select call number. And here you need to put down your phone number and I'm going to write the number and then just hit, done and then click publish and then go back to keywords. So now we have successfully created our first keyword, and in the next lecture we will discuss about the sequence. 22. Seqeuence: the next thing we're going to cover is sequence. So basically, what is a sequence sequence is the city's off messages, which your board will send automatically in a specific interval of time to your audience. These messages are automatic, so don't have to message than one by one personally, which is pretty cool. If you're familiar with email marketing, then you have surely heard about auto responders. The sequence in manager on the order responders is the same thing. So in order to create a sequence, just goto automation, then select sequence and then click on new sequence, then write down the name for their sequence. And this I'm going to name X a quince itself, and then click on Create. So now our sequence has been created. No, we need to add messages to our sequence. So first of all, let's discuss about the interface off the sequence. The schedule will denote the time or the day off the sequence. In this case, As you can see, the schedule is after one day. That means the first sequence will be sent after first day, and this active denotes whether you're sequences active or not, you can change that by clicking on the switch in order to send the sequence you need to make this active, but it can make it active until or unless you have said a panic message. As you can see that I tried to make it active, but I got an ad on him because I have not set up any message. So in this example, I will make three sequences that will be sent to our user once the addict or subscribers list. So, first for Leichtman, create two more messages from here and then let me change the schedule time by clicking here. I want to send this first message to be sent immediately after the subscribe to my list. So I will select immediately from here. From here you can change the time interval off the message. Basically, you have two options. 1st 1 is any time and 2nd 1 is sent between. So it's totally up to you of anyone. Your message to be sent I won't disturb isn't at any time. So I will choose that And you can also change the day from here. I will live it, but before and then you need to save it now the time has been scheduled, then it's time to write the message for this select, create new reply, and now you will be prompted to the screen where you will be able to write down the message . The first message should be welcome message, and you should inform that what you are going to send them in upcoming days so that they won't be surprised when they receive your text. So it's always a good choice to tell them what you were going to send them. In this example, I will ask them questions regarding manager, so I'm going toe angles the audience by asking question. Or you can see in the form of a quiz. So let me write down the text here. Hey on, then I'm going to mention the first time in order to mention the first name you need to click here, then select first noon and then said at first noon and then hit. Enter and then I'm going to write. You have subscribe to our quiz by mentioning the first name. It's a great way to start a conversation because it looks more personal on after that. I'm going to use this delay here So what does this mean? This means that your next text will be sent after some specific interval of time. In this case, that is three second, and you can change that by just clicking here, and you can increase the time. Or you can even decrease the time and also the use of you'll see that someone is typing so it will look more authentic or men will. And after a delay, I want to create a new text message. So for that disk, click here, and I'm going to mention that they will be going to receive some cautions in upcoming days . So I'm going to write from No. One words. You will receive questions regarding many jet inform off quiz, too. Test your knowledge and that's pretty it. Then you just need to click on publish and then get back to sequence. And after we have set up our first sequence, then let's do same with the other sequences. So first, awful, let me change the schedule. Time off the sequences. The schedule off second sequence is correct, that is, after one day, which means that this will be sent to user after the one day they have subscribed to us, but we need to read the schedule for the third sequence, and I'm going to make it after two days. So I'm going to be the time interval here, and then I'm going to save an abridged schedule. So as you can see that our first sequence will be sent immediately, our second sequence would be sent after one day on on third sequence will be sent off for two days. So now let's create a reply for these boards sequences. So, as I told you that we are going to create a quiz for many chairs and we will ask simple questions to use us to make it more in directing. So in this sequence, I'm going to ask them if you're bought certainly stops working, then what will you do? It's his implication that we're going to ask to our audience, and, as you know, that this is a quiz, so I'll give the users some options to juice. And for that I'm going to use this quickly plane, So basically, quick replies are like buttons, but these works a little different than burdens. As importance, you can select multiple buttons one after another but in quickly play Venice, select any option. All the other options will be faded away so that the user can't choose Marty Balance first . And that's what we need it because this is the quiz, and we want to give you the only one chance to choose. So first, a full click on quickly plan. Then I'm going to add some quick replies. So as you can see that I have added, three could replies. So now I will add the message behind all these great replies. Suppose when someone select, or perhaps on any quick reply, we want to send them in a particular message, right? So for that, I'm going to add message for all could replies. - So as you can see that when someone steps on the village board could reply, he will be sent this particular message right him and we don't need any button. So we will delete it and get back to sequence messages, and we need to do with same with other quick supplies next in character and so and get back to sequence as well. Then we're going to the scene with the third good replay, and after that, just click on hit publish Andi, Get back to the sequence skin. And now we have set up our first and second sequence, so we're going to do the same without third sequence. Just first. Awful. Create new reply, and in this time I'm going to ask them another question. That is the first message. So I have asked the first message that audience will see before clicking when we got started, Burden on the right and stories grating message. So I'm going to do the same as we did earlier. We're going to give them two options. 1st 1 is Gooding. Messages on the 2nd 1 is welcome message. On the right side, you can see the visual representation off how our caution would look like in messenger. So now we have created the quickly replies. So we first awful need toe. Assign them certain message. Suppose if someone select getting messes and that's a correct consume. So we will write down there's correct and then get back to sequence messages and we're going to assign, I replied to our second quick reply. Also on, as you can see, that in this case the user selected welcome message, and that's incorrect So we are going to send them. That's Roman. So and then just click on publish and then get back to sequence. So, no, we have added three sequences that our subscribers will get on first. Awful. We need to make them active as this one work when this lecture were completely discuss about sequences and how you can create sequences. 23. Folow overview: So now we are inflows and this is just over the video that What are we going to cover in next two lectures? In the next two lectures, I'm going to show you two different types of builders that you can use to make boards. I will make exact type aboard in border builders separately so that it would be easy for you to learn. So first awful. Let me show you these burgers. The 1st 1 is called Basic Builder. The screen, It is right in front. Off you is the basic builder and we're using this builder from the start of this course, and the 2nd 1 is flow bigger. The screen, which is just right in front of you, is the flow builder. And this is another builder which we can use to create boards. This is basically a visual representation off the board, and it makes it more easy for us to understand, and it consumed less time also. So we're going to make simple board in both the builders separately. So first awful. Let's start with basic builder 24. Basic Builder: so currently we're inflows. So in order to create a new floor, you have to click on new flow here and then you have to assign a name to your flow and this I'm going to call it best and then just click create. Then, as you can see that currently we are in basic burger and in this video we're going to build a boat in Basic Builder only. So basically, what are we going to build is we're going to make a boat for business owners and we will ask them with social media they used for the business. And then we will send them some e books. According to their response. I suppose if the select Facebook, then we will send our e book regarding Facebook marketing and then we will take them as part their action supposed if the Jews Facebook, then we will add them into Facebook tag so that we can segment them among others. So now let's get started. So first awful. We need to write down the message here, so I'm going to write Hey, first name with Social Media platform you use for your business to get land and then we're going to add quickly applies and the reason we are using quick replies over buttons. This is because we've won the user to select only one option and in quickly play. When users click on any option, then rest off, the options will be disappeared. So now we're going to add 32 replies. 1st 1 is Facebook. 2nd 1 is instagram. 3rd 1 is Twitter. So now we have created the quick replies, and now we're going to assign them separate eggs so that we can segment the users accordingly. So in order to create the tag first awful click here, then scroll down a little bit. Then click action and then select add. Then just write down the tag you want toe. Add them in doom. So it's a Facebook, and I want to add them in Facebook. Tag. So then just click done and then do the same with others. Instagram Action. Add eggs aan den instead around a done. Then same with Twitter Action Dead Twitter done. So now we have successfully created that eggs for all the options. So now let's create message for all of them. So first of all, let's start with Facebook just click send message. Then again click on send message. So as I already mentioned that, I'm going to send the e books according to their response, Soto attends the e book in this message. We need to use this attachment tool right here. So no, just click here on then against Lee here, then browse the file from here. So now every book is getting a test. So let's write down some text that will be sent with the book. Hey, First name, then I am sending you free Facebook e book. As for your interest and this will help you even marketing. And I'm going to corporate this text as I will use the same in the other options also. So now, as you can see that our pdf file or e book has been applauded So now just get back to mean screen and do the same with others. So now I'm going to do the same with Instagram. Then I'm going toe attest. The second video for you here is in started on marketing a book. I'm going to use the same text year just I'm going to remove the Facebook on ad instead of so Now we, as you can see that our file has been attacked. So we need to go back on, do the same with the last one that is Twitter. File a touch file and then select, though file earlier on then based text. You then remove Facebook and add to trail. And as you can see that our E book has been applauded. So now just get back to the main screen. And as you can see that we have successfully uploaded our E books and now it's done. So we just need to click on the publish on Our flow is ready, and in the next lecture we will build the same board inflow builder. 25. Flow builder: in this lecture, we are going to make the same board inflow builder as we made our earlier in basic builder . So first off, all goto flows and then click on new flow here and I'm going to name it, flow better and then click on create, and then you will very directed toe basic builder screen. So you need to click here in orderto open flow. Better so currently we are in a flow better, and the square right in front of you is known as card. So basically, flow builder gives you the visual re presentation off your board. And when you click here on this card, a slide screen will be open, which is pretty similar to basic Wilder. And now we're going toe read the text from him. So we are going to write the exact same text as we used in the previous video. So, as you can see that we have read in the text here and now we're going to add tree quick replies, as we did seem in the earlier For the 1st 1 we are going to name his Facebook, and the 2nd 1 we are going to name is instead down, and the 3rd 1 we're going to name is Twitter. And then this click done. And then we have successfully created our quick replies, and you can also see them here. So now we're going to add them to a particular Ted. And so for this, you need to do this first off for taker cursor on the circle right here and then just dragged away. And the line is form. Let me show you again. I just drag. Just take a course in a circle right here, and then just step over here and then just drag a red line. So now we want to add a tang. So then select action group, Then click action here, then select at dead, then enter that agnan here. So in this, we're going to use a tag for Facebook. So the tag would be Facebook itself. So we have successfully created this tag. So now we're going to do same with the others. This drag here, action group action at Doug. Then just time the magnum here, I'm going to do the same. The Twitter here, actionable action that day. Tweeter here. So now we want to send them a particular message as per their response. So we need to do the same here, just right here on, then select send message, and then just I don't The message you want to send them on. The next step is to upload the file, and in order to uphold the fire, you need to select this, then you know, to browse the file here that is wait for it to applaud. So now, as you can see, that our E book has been applauded. So now we need to do the same with others. Just drag here, then select send message and the dry down this message here, I should have copied the same decks. Just I'm going to rename from Facebook to Instagram here. And then I'm going to a test of file here. And as you can see that our instagram pdf has been applauded. So now we're going to do the same with the last one. That is Twitter. Just rename Facebook with Twitter and then upload the file. So, as you can see that our tutor, a book has been uploaded successfully and as you can see, that these flow builder is a little bit messy to make it a range. Just click on this button here and it will automatically arranging a systematic room soon. Our board is ready to go, so we need to click on Publish and our bodies live now. So the floor builder allows you to create abort much faster as compared to the basic wilder . But it's totally up to you, which matter he will choose to make about. 26. Boradcast: in this lecture, we're going to cover broadcasts. So what does broadcast mean, actually broadcast mean sending messages to current subscribers at once? Suppose you have 100 active subscribers, anyone to send them a message at once. Then you will use broadcast to do that broadcast mean that your message will be sent to our current subscribers only know to the new one. For example, you send a broadcast yesterday and you were having handed subscribers yesterday. But today you get 10 new subscribers, so your message will be sent to those 100 subscribers. Only Noto those, then because broadcast can be sent to our current audience only. So in order to create your broadcast, you need to click on new broadcast here. And then you will be redirected toe this basic builder screen. You can make your broadcast inflow bill role. So So I'm going to use flow builder to make our broadcast. So in this broadcast, I'm just going to ask the users that Have they heard about our new course or not? This is just a simple broadcast. So for this just I'm going to write down, have you? I heard about our new course and then I'm going to get two options on this case. I'm going to use buttons. Yes. On then. No. And then I'm going to give them our bag. Is that users select? Yes. Then I'm going to You have the yesterday And if user selects, know that I'm going to give that user no doubt. And if the user select that they have heard about her course, then I'm going to send a message asking them about our course. Or you can see asking leave is about our course. I need to use this the next. No. Then I'm going to ask them whether they're interested in the course or not. So if you are interested, then I concerned with the link and I'm going to give Toobin's and the 1st 1 I'm going to write down interested. And second button, I'm going to new knocked interested and in the user who are interested in our course than we are going to give them the link off our course. And this I'm going to write things than the first name. Here you go. And then I'm going to mention my website from where they can grow into the course. And if the users select, not interested. Then I'm going to send them messages that that's totally fine and thanks for your time. And now, as you can see that our broadcast is ready to go, then just click on Go Next. So as you can see that, basically, you have three dives off. My says that you can send the 1st 1 is subscription broadcast. The 2nd 1 is promotional broadcast, and 3rd 1 is full of broadcast. The subscription broadcast is simple. You can't send any promotional material here. And if you want to send any promotion broadcast, then just select promotion broadcast. And he wanted to send a follower broadcast. You need to select full of broadcast, and the next one is targeting. Suppose you want to send your broadcast to a specific audience. Then you will use this targeting for this just click condition, and then you can use tags here. Then, if you want to send this to user who are in testing day, then just select testing and then the broadcast will be sent to just those users who are in this particular time. So if you want to schedule broadcast, you can do it from here. Andi, here. You will see how many users it will be sent to currently. This broadcast will be sent to just one. Use them on now. You are all this ready to go? Then just click on send now. And as you can see, that your broadcast has been sent. So this is basically how you send broadcast on. Now, I'm sure that you get complete idea about the broadcast and how you can create your own broadcast. And Holly can target specific audience off yours. 27. Bar Tool: So finally, we are going to discuss about gross tools, so gross stole is backbone off messenger marketing. So basically, growth rules are the tools which allow you to get new subscribers. Let it be from your website or from Facebook itself. So in order to create a new gross tool, first of all, you need to go toe gross to a section and then click on new bro stool. And here you can see that there are so many girls tools and we're going to cover it all. So first a full Let's start with bar. So basically, bar is a growth through which will be seen at the top of your website. As you can see it, the right side here is a visual representation. How bad will look like on your website. First of all, there will be are heading, and then there will be a messenger button. So in order to change the heading, just click this edit button here and then just rename it on. I'm going to name it got 100 free instead on subscribers. But in here and below this, you will see the profile in here. If the user is logged into Facebook around. He will see their name right here. So now let's talk about these steps in the bar growth tool. The 1st 1 is initial state, and it means the look off the bar before clicking on the center messenger button, and the next one is cemented state. So as you can see that van I shift over from initial state to cemented state, the color off the bar has been changed and this will occur when users click on the button and third of is opt in actions. This denotes the stage after the submitted state after the submitted state user will be sent to messenger and then he will be prompted with a message, and that message or slow can be changed from here and the next one is set up. It allows you to set up this tool on your website. So first of all, let's talk about all of these one by one. So let's start with initial state. Here you will see an option called allowed to hide. Currently, this is off and when you turn it owned, then here you will see and cross mark here, which will allow your users to close this bar. My suggestions would be to allow this just to make sure that your audience will have a better experience on your website and the next option is button type, so basically you have two options. The 1st 1 is sent a messenger, and the 2nd 1 is Jack box. So when you click on with Jack Box, then before clicking on the button, your audience will have to take mark this box. My suggestion would be to avoid this and select sent a messenger only, and the next one is color. The 1st 1 is the background color so you can change the background color as per your website or as but interest. I would suggest you toe color them as pretty your website color team, and you can also change the color of the headline from here, and the next one is button background. From here, you can change the background off the Burton. Basically, you have just two options. 1st 1 is blue and the 2nd 1 is right. But the blue background looks more attractive than the white one, and the next one we have is but in text. So basically we have different times of text that we can use in the Burton. You can change it to whatever you find the most relevant, according to a website. But according to me sent, A messenger is going to work fine and the next one is renders it display. So from here, you can decide when to show this bar. As you can see that even page is 30% slower than this bar will appear and you can change this by 30 to 50%. Or you can change to Denver Send, or even if you wish you can change immediately immediately means that when someone opens your website, this bar will be there immediately and even you can change it toe accident and it's totally up to you. Whatever you like, you can choose their. So for this example, I'm going to just choose immediately for the next one is show to the same users again. After supposed if one visitor visited your bronc and many again visited your blood, then home in after how many days you warned that same bar to be shown to them so you can change it by 3 to 1 day so you can change to five days and you can change it toe Never also . And if you select never, your body will be shown to one years. Oh, and when he visited again your website it will not be shown to him again. And the next one is, if manually closed by user show after suppose If someone close this barred by manually clicking here, then it means that the user is totally not interested in the offer you are providing. So my advice would be toe make it never. And it's totally up to you if you want to change the two days or ours Oh are always then it's totally up to you. But in my case, I'm going to choose never and then click next and the next one is submitted States you can either show new message or you can redirect it Tore, You are from here and you can also play with the color scheme. You can change the background. Oh, you can change the headline color from here you can choose the button background. You can change the button text color from you and then next one is opt in action here we can change the text which we want to show to our user when they operate in. So if you want to use ah flow just like on replace and then just select the flow. You want to add them in tow or if you wish to edit the text here, just click on, add it here and then just click on OK, and then you can just add it that text and just hit publish. So in this case, I'm not going to do that. So let me go back to the gross tool and we can also add them to a specific sequence also and the next one is set up for this. You need to install this javascript only a website. So in order to install this, first of all, you need to provide your website. So I'm going to write my website here. Then I'm going to click on Egg and then just click here and as you can see that there is a JavaScript and we need to copy this to our clipboard and the photo plays discord in the header section off website and after we do that, this bar will start appearing on our website 28. Slide-In Tool: and the next tool which we are going to discuss about is the slide in In the Bardhyl, the message was seen at the top off the page, but in sliding tool, a message will converse lighting sideway. As you can see at the right side, there is a visual representation that how you're sliding told will look like on your website. This will be competitively bigger in size as compared. Tobar. You can read the text from here and you have a description also. So you can read the description from here A. Now let's come to the left side. In initial state, you have the first option that is too short description or not. So basically, if you don't want to short description, just turn it off. And as you can see that when I just don't it off, the description is vanished or disappeared. But if you want a short description, then you just need to turn it on and that's it. And the rest is basically the same as the bar. But as you scroll down a little bit, you will see an image option. Here. You can even place any image here or even you can place any logo off your brand here, so it's totally up to you. So now let's go to the next step. This looked pretty same as the bar itself. You can read out of the order from here. If you want to hide description also in some myriad state, you can do it from here. Also, you can just play with the color scheme here. Or you can also add an image here also, and the next state is optimised eight. If you want to add them to a flow GIs click on replace and then just like the floor you want them into. Or even you can edit the text here and from here you can add them to a sequence and the next one is set up and this is pretty same as we have discussed in the bar video. You just need to install JavaScript on your website first of full union to add your website here, then you need to cooperate discord from here to the header section off your website and then the sliding tool Will we start appearing on your website 29. Modal & Page TakeOver Tool: as we have discussed about bar as well, a sliding in the last few lectures in this lecture, we are going to cover about mortar as well, a space takeover. So first of all, let's talk about mortar. So let's create a new mortal grow stool by this clicking here at the right side, you can see how motor will look like on your website. Mortar is basically a pope of window that will arise in the center off your website. It's basically the same. A sliding. Just a difference between sliding and model is that motor is on the center and sliding is at the side off the webpage and that the initial state you can change the background. You can change the button type. You can hide the description. Also, you can change the button background. You can also change the button size. You can mess of it, but in text also, and you can add an image. Also, it's totally up to you on Ben. Next it is cemented state. You can modify the submitted state from here you can t adopt in message from here on. After that, you need to set up this on your website, so you can do it from here. So now let's talk about the pace takeover. So first, a fuller to go back to the gross tools and no select piece takeover. So now you can see right side that how your pace takeover growth tool will look like on your website. So as the name indicates, this tool will take the page and hide all the content off the page and make them invisible . Basically, the main function off page takeover is, too. Make the focus off your audience to just opt in page, and in order to close this, the user have toe click on this cross mark you and then they will be able to see the content off your website. If you want to enter the initial state, you can do it from here. Then, if you want to add in the submitted state, you can do it from here than opt in on then the factor. The processor is pretty seem as like the other gross tools, and I'm sure that now you can modify and set up it on your website. 30. Embeddable Widgets: in this lecture of growth tools we are going to discuss about embed able rejects. So first awful. These are the two ember table video that we have in our manager Coastal's. The 1st 1 is Button, and the 2nd 1 is box widget. So first of all, we are going to discuss about button reject, so just click on it here. So, basically, what is about individual? These are the vision that can be placed wherever you've warned them to place only a website . Suppose you have a block and you are giving away a free book. Then in the end off the block post, you can add this button. Richard undergoes tools. Have a specific location, but you can use this wherever you worn only website and on the right side, you can see that how your button image it will look like on your website. You can change the location off the button measured by just placing the court wherever you want that to appear. You will get the court in the set up. You will get you a button widget cord from here used into corporate debt. Andi, place the court wherever you want your video to appear on the next tool, which we're going to discuss about is a box button or you can say a box budget, so just click on it. So in the right side, you can see the visual re presentation off your box. Richard, basically, this box vision is just opt in box, which will appear only a website wherever you want it to appeal the button Richard was off smaller size, but the box Richard is off larger size. So that stop basically difference between the burden and the box widget, comfortable digits means that you can place them wherever you want on your website, and you will get the court off this box widget from set up. And you just need to cooperate discord from here. And you need to pace discord to whatever you want This box. Toby appear 31. Landing Page Tool: the next gross tool, which we're going to discuss, is landing page. This stool is amazing because it allows you to create free landing page within just few clicks. So first of all, we're going to select landing page from here and at the right side, you can see how your landing page will look like, and we can modify its heading from here, and we can also modify it description also, and we have seen four options. As we have seen in the earlier lectures. The 1st 1 is initial state than some minutes state that op connections then set up, and I'm sure that you can modify your landing page on your own. You can sure description or hide it from here. You can choose the burden type from here. I would suggest you to go with sent a messenger, but it's totally up to you. You can choose with checkbook. Also, you can change the bag down off the landing page from here, or you can change the headline text color from him, and you can choose a description color from here, and you can change the button background. Also, you can change it, but in size Also, you can make it medium. You can make it small. It's totally up to you. And you can change the button text from here. And if you want to add any kind of image, you can upload it here. And if you want to upload any video only leading page, just select video here and then you need to upload the video on YouTube, then just place the link here, and then you need to select your video place spent that where you want a real replaced. You can choose about her lines about description below description. It started up to you then the next one is the submitted state, and this looks pretty same as we have discussed to go stools in the past lectures. You could hear the background colors from here Headline button test, and you can just messing with the color scheme from here, and you can add a video image from here also, and then the next one is the opt in. You can read the text from here, or you feel you want to add them into a flow. You can add them here, or, if you want to add subscribers to a sequence. You can choose sequence here, then the next one is a set up, and this is your landing page where you just need to click on it and it will automatically open into the browser. So as you can see that this one and this one looks different. This is because we haven't saved this page yet. So for stuff or just click on save and then now open the landing page again. And now, as you can see, that our lending pitch has been updated and let's go back to the landing page. And there's one feature that I want to mention here that is Facebook pics a lady. So if you have any idea about Facebook advertisement, you might have. Or you must have heard about Facebook pixel. And if you want to add big still here, you can just get the court from Facebook itself and then just based it here and then just hit save and the Facebook pixels will start working on your landing page. 32. Messanger Ref Url Tool: the next gross tool which we are going to discuss here is messenger if you're in, so just click here to open it. So basically what is a messenger? If you're this is a specific. You order that when you share with the audience, then they will be redirected to messenger. Basically, it is used when you have a separate flow for some specific audience. So in order to select a flow, you can select the flow from just replace here on. Then you just need to select the flow for your audience. And if you want to edit a specific message, you can do it from him or if you want to add them to a specific sequence, then you just enter the name sequence here. As you can see that currently I just have one sequence so I can just use that hill. And then when you click on the next button, then you will be shifted to the set up here. And as you can see that currently we are seeing on Messager, please say visit. So first of four, just click on the same and then you will get your messenger, Fuhr. So just copy this Andi just shaded with your audience. And whenever David click on this devil baby directly to abort on messenger and they will be start receiving our specific flow or messages that you have just selected in the previous action, that is our connection. And the one thing I want to discuss about his custom draft perimeter. So basically, when you put any value here, suppose I right testing marked on, Then we need to save it. And now, as you can see that the ref you, Errol, is a little bit more refined. The velvet we have put in the customer experimental is just seem as in the messenger, ref you era. So this is basically for branding or something that you want to show in the US 33. Facebook Comments Tool: So in this lecture we're going to discuss about new gross tool that is Facebook comments. This is basically one of the most important gross tools as compared to others. So first of all lords select the Facebook comments here. I don't let me give you an overview off. What is Facebook Command stool? Basically, whenever someone commands only opposed, he will be added or subscribers list on. You can take at one page off this tool. In many ways, you can do a live session on in the life session. You can say that. Comment Yes, if you want a free book from me and when the committee, yes, they will be added to their subscribers list. And that's a great way to build audience or even saying a subscribers list. Or you can post a while picture on your page, and whenever someone commenced there, they will be added or subscribers list, and then you can start messaging them. So first, awful. There are three days 1st 20 settings and second on his order, responds and a total in his op connection. So first, before we are in settings and the first thing we need to select opposed so on which post do you want to activate the board? So first awful click on Select Opposed. So then you're old Recent post will be shown here. Then you just need to select that particular post you want to activate the board on. I want to activate the boat on this particular post, so I will click, select. And if you want to change the post, you can just click James the Post and you can select another post. And then later on, you need to take Monk. This this is basically a confirmation, so after that you have an option called track First level comments only. Basically, there are two types of Cameron's. 1st 1 is first level commands, and the 2nd 1 is second level commands. So the first level comments under command that are done by the user for the first time. I suppose if someone comments on your post, yes, that will be considered as first level comments. And then the user replied to that particular Cameron. They will be considered as second recommends, or you can say second level command safe. You just turn it on. Those second level commands will be ignored and only the first level comments will be taken by the board on day will be added a subscribers list. So my advice would be just leave it as it is. Just don't done it because you may leave many potential customers or leads. And after that, you have an option called venues. ELISA comments and Mrs After suppose if someone commands on your live session on DARE added a subscribers list. So when do you want them to send a message? We have option called immediately. You can just be late for some seconds. Our you can say for some minutes even I would suggest that you should choose seconds or minutes. You should ignore immediately, because if someone is in a life session, so you don't want to interfere with their live station experience. So I would suggest if your realization about 10 minutes then you should send Mrs after 30 minutes so that they can be interactive with you after the life session also, so the next one is exclude governments with these keywords. Suppose you post any picture on your page or you can see a particular post on your page, and you don't want to add the users who commands particular keywords supposed? No. If you don't want to add the user, so commence know your post so you can exclude the keywords from here. Just type no. And if you want to use the multiple keyboards, just separate them. My coma? No. Nope. Or you can say even high. And the next option you have is only trigger for comments with these keywords. So basically, this is just the oppose it off. The previous tool that we just talk about that is exclude comments and this. The board will just add the user Superman's particular keywords. Suppose you want to add the users who just commence yes, on your post. So then you can add yes, and then the user who commands yes on your post they will be added to a subscribers list. Actually, you can say on Lee the users who commence the particular keywords in this case that is yes , they will be added to a subscribers list and nor the others. I would suggest you to just leave them blank. Oh, are valid totally up to you that if you want to exclude or include but Diggler keyword, then you can use this board options and then click next. So Novia in order response. Andi, basically, you can't add just users in were subscribers list straight away until and unless they interact with your message. So basically, when someone commits on your post, Andi, then you can send them particular message. And if the indirect with the a message, then only they will be added to their subscribers list. This is because Facebook don't want to interrupt the users experience. So that's where Facebook has limited this feature. So now let's added this message. So suppose you were doing our life session on the life section. You just said command yes, to get my free eBook. Then you will send a message to the commenters to remind them about the E book so that they will interact with you and then and only they will be added to a subscribers list. So I'm going to right here. Do you still want to my my Free eBook and after the user interact with this message, they will be added rest of scabs list. So now let's click next. So now we are inducted message, So basically no, we have three sending options the 1st 1 is don't send the open message. The 2nd 1 is sent to everyone who replies, and the 3rd 1 send only two user sort of live with specific keywords, and if you don't want to send any messages for elect one. And if you want to send messages, select second and then you can add the message from here. And if you want to add them to a particular flow than just click, replace. And if you want to add them to a particular sequence, then you can click here. What if you want to send only to use a reply with a specific keyword? Suppose you want to send this open message toe the user who just come into yes, so you can enter the key word here and then just click save from here and now your boat has been saved. So to make it active, you just need to click on active. So now, as you can see that our boat saved and it is active also 34. Customer Chat Tool: in this lecture, we're going to cover a new tool that is customer shirt. So basically, what is a customer chipped customer chair toe allows you to jack to the user who is live on your website from your messenger. So first off, or let me give you a visual representation at how customer chat told will look like on the Arab side. So for this, we need to go to set up and on the right side. You can see there did a small messenger, Aiken, and when someone taps on that particular messenger, I can. A pope up back screen will be open so that users can type in the message. And when user dive the message, the message will be sent to your messenger. Basically, this is a great tool if you want to do our live conversation with your users, so let's talk about it a little bit. You have basically two options. The 1st 1 is hide on these particular bridges on the 2nd 1 is showing these pages. So basically, when you just set up this icon or you can see a reject on your website, then you have two options. Basically, this option allows you to show this icon or rigid on particular pages only, and the second option allows you to hide this vision or Aiken on particulate bridges. Suppose you have a block and you don't want to show this. I can hear. So here you can just paste your link off your block here. And then this particular reject or Aiken will not be shown on your block and same as this. If you want to show this, I can on your block. Only then you can just paste a link off your broke here. And if you want to change the color, you can just do it from here. Basically, this will just change the color off the icon as well as the message. You can just read the color as per your website team color, and then you have two options. The 1st 1 is greeting message for logged in users and the greeting message for logged out, either. So as you know that we have all their discuss about degrading tax greeting messages are the messages that will be shown together before they click on get started button and when you scroll down a little bit below then you will see shown these devices. So, basically, where do we want toe? Show this messenger Aiken, If you want to show this on mobile as well as desktop, then you just need to select hair. And if you want to show this on desktop, only then select that stubbornly. And if you want to show it, only mobile, then just like mine only so after that you have an option, Colvin foreseen, and you have specific options to choose from, and the 1st 1 is show only messenger bubble. So, basically, what does this mean? Suppose when someone visited on your website, and then they will be just seeing this particular icon. Or you can see a messenger bubble here. They will not see the screen until and unless they disc lick on that particular bubble, and the 2nd 1 is open chat window. This means that when they see this particular chattel that automatically, the chat window will open, and the third option is open. Chad window on desktop, but not on Noble. It means that when the user is on desktop, the chat window will be appeared. But on mobile, there will be no orchard window and the Ford one is after some specific interval of time. Suppose in this example that delay is 15 seconds after the 15 2nd off window will pop up automatically on the screen and then Jadran double behind. So you can just change the time interval from 15 to 10 and it's totally up to you. So I'm just going to select open chat window and then later on Goto open messages here you will see the open message and even change a message from here. But I'm not going to do that because it looks pretty good on when we go to set up. In order to set up this to a website, we need to install this from here. Just click here and then just enter the website new here. Then you will get a script here, just copied this directly board, and then just place this in your head, bar off your website, and then this will be activated on your website on this icon will be shown on your website