Management 103: Preventing Challenging Behavior at Work

Sharon Xuereb

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7 Videos (31m)
    • CB sec 3 intro Full HD Full Quality

      2:08
    • CB udemy 13 non challenging staff

      4:30
    • CB udemy 14 Team norms

      8:52
    • CB udemy 15 New norms

      4:19
    • CB udemy 16 Enabling

      6:19
    • CB udemy 17 Enabling Task 4

      2:46
    • CB sec 3 end Full HD Full Quality

      2:16

About This Class

This is the third course in a 3-part series about Managing Staff with Challenging Behavior. In this course we focus on preventing challenging behavior from taking place. We look at how to relate to staff who behave appropriately, when they are in the same team as others with challenging behavior. We explore how to develop positive norms, which are unwritten rules as to which behavior is expected. We also reflect on behaviors we have that might actually support challenging behavior.

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I am a psychologist, with many years' experience working in a range of challenging environments and with people experiencing various difficult circumstances. I am keen on imparting my knowledge and experience to others, so equipping people with tools to be successful in their relationships. i have been teaching online for the last few years. I love it, especially when students start discussions and we can explore a subject in more depth.

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