Make Contact, Feedback and Survey Forms in Microsoft Forms | Anthony Lees | Skillshare

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Make Contact, Feedback and Survey Forms in Microsoft Forms

teacher avatar Anthony Lees

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

17 Lessons (59m)
    • 1. Introduction

      0:56
    • 2. Get Office

      2:51
    • 3. Make a Contact Form

      4:18
    • 4. Share Your Form

      4:44
    • 5. View Responses

      1:53
    • 6. Make a Support Desk Form

      5:53
    • 7. Make a Menu Choice Form

      4:49
    • 8. Make a Training Needs Form

      4:22
    • 9. Client Feedback Form

      6:37
    • 10. Changing The Theme

      4:06
    • 11. Making a Quiz to Test Staff Understanding

      3:25
    • 12. Maths Questions

      1:46
    • 13. Using Branching Forms

      5:23
    • 14. Controlling Settings

      2:54
    • 15. Accessibility

      3:13
    • 16. Class Project

      1:09
    • 17. Summary

      0:23
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About This Class

Hi guys, and welcome to my course on making a range of feedback, data collection and survey forms using Microsoft Forms to create and publish online. The course will take you through every step of planning, creating and organising your various types of questions and form content, right through to publication and sharing, using a range of reusable Forms templates you design (or borrow!) and teach you the skills used in creating these reusable structures as well as learning all the tools encouraged in this course.

We will use my example forms, which you are welcome to open and copy content and ideas from.

We will cover:

  • Structures to create title sections and various content types
  • Adding a range of different question types
  • Embedding other web content such as images, links and themes
  • Sharing, Embedding and publishing forms in different places, including WordPress and inside other office documents
  • Making templates to simplify repetitive form uses
  • Accessing and interpreting the results of form data that are generated in Forms for you

Meet Your Teacher

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Anthony Lees

Teacher

Hello, I'm Anthony.

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Transcripts

1. Introduction: Hi, I'm Anthony lease, and this is my course about using Microsoft Forms to make contact feedback and survey forms. We're going to be exploring all of the different features that forms has within it. From adding themes, color, and rich media including images and video, creating branching forms that offer different questions depending on what questions are already answered, we'll be looking at different types of questions from multiple choice text questions, ratings, ranking, net promoter, and likert questions, as well as self marking quizzes. We'll be looking at the built-in tools to interpret and analyze your data in more detail, as well as exporting to other tools such as Microsoft Excel. And then we'll be looking at the accessibility in language sightings built in. Now I really hope you take this course. It contains everything that I think is really useful to know about Microsoft Forms and getting the most out of it. See you in the course. 2. Get Office: Okay, let's get started. You access Microsoft Forms through either a free Microsoft account or a paid Office 365 account, which could be for enterprise or education. Now, from the office.com page, you can access both. If you already have one of these accounts, you can click sign in. If you don't, then you can find out the chargeable rates by clicking office or make a free Microsoft account using the sign up for the free version of Office link just below the Sign In button there. So whichever of those options you've gone for, we should click on Sign In which point we're into office.com in the browser. If you've used office performing any version, you'll be familiar with the recent pinned and shared with me tools that show me a list of my recent files in office. I can download and install Office if my license allows it, and if not, I can buy it from haha. Today we're interested in forms. So there are several ways to find this. First of all, it may be in the Quick Links down the side here. If not, I would need to click on the waffle in the top left corner, the app launcher. And if it doesn't appear in these most used options here, I'll need to click on All apps, at which point all apps opens an alphabetical list. I can go down to F and find forms there and let's click it. Let's take a quick tour around the interface. Here. I'm still in office, but the border has turned to green to match this apps theme. And here I've got access to make new forms, new quizzes, which we'll talk about in a minute. And then some shortcuts to commonly used types of forms that I might want to make from a template. I've got the option to access my recent forms and any pinned forms. And also to go to the search box and search for recently used forms. I can also then click on this View option tool to make things into a list instead of into tiles. If I have many forms, I can click on the All my forms list here, which would take me straight to a list of all my forms, including the ability to find ones that I've deleted before. Let's go back to my forms. And in that way, this type of interface is common to the office tools that only live in the browser. So I won't be able to access my quizzes from my OneDrive. Lets just go to OneDrive for minutes. And if you've not used OneDrive before, it's very much like having a Dropbox or an iCloud or a Google Drive or clouds. But the Microsoft version, and here you can see my files in their folders. But you won't see any other types of files that just live in the browser such as Sway or forms. Let us go back to forms. And the last thing to be aware of before we start getting into it is in the top right corner next to your username, you can click on the Help icon, the question mark to open help features and search for something you might know already want to do. 3. Make a Contact Form: So in forms, there are two types of form. The first type is a form. Here it says new form and choosing this option will make one where you make a form that will collect information. The second type is a quiz. Here you have the new quasar option on in a quiz, the form already knows the correct answers to each one. Let's start by making a new full. And here we have the interface to edit the form. You can see at the top it says untitled form and it's saved already. So it's continually saving in the browser. There is no Save button in forms. Let's give it a title. So the first thing we're going to do is make a contact for now you can see the minute I give it a title, the name of the form has changed at the top here. So if you make a lot of similar forms, you need a title format that's going to allow you to tell them apart. I'd like to encourage you to include a description that because it does help people to have context about what they need to do with the form. Following that, you can see there are two buttons aren't new and questions suggestion, we'll come back to suggestion later. For now, we're going to manually use the Add New button to add questions. Here we have a choice between the types of information that we can include. Choice, which will use radio buttons like this, text, which will include a text box writing, which will allow us to write on a scale, date. And then beyond those commonly used options, you can see there's a drop-down arrow where which will, which will show more question types. If I click on that, it allows me to include ranking where I can drag and drop choices Likert, which is used to gauge attitudes and opinions as it says, Net Promoter Score and add section will deal with each of these in turn throughout the course. Now although we didn't click the suggestions option, you can see here immediately forms wants to do its best and says Here are some suggested questions that you might want. So in future, we may want to choose some of these to use as well, but let's manually do this for now. I'm going to first of all choose a textbox. And here is the basic layout for any question. We add two forms. We're going to have a question with a number on the number will be automatic. So first of all, we'll include name. There we go. And then below is the space to enter their answer. Now from here, I can choose if it's a long answer, which case it'll give me more space. I can choose if it's required. And in the terms of a contact form, yes, it will be required. At the top, I have the choice to copy this question and make a duplicate to delete this question. And then when I have several, I'll be able to move them up and down using these arrows, right? Let's add a new one. This time we're going to choose another text box. And this time we're going to type e-mail address. And again, it doesn't need to be a long answer, but it does need to be required. And finally, we're going to click on add new again, and this time again a text box. I'm just going to type message. This one does need to be a longer message. So I'm going to click on that option to allow it to take up several lines of text. These already in the order I would want though, however, I couldn't move them around with the arrows. Let's do that. And if I click away from the box, you can see it shows me how the formal appear that way. Hovering over any of the boxes shows this darker highlights area. That means when I click on it, it allows me to go back and add it again. So the final part is previewing how my formula pair. I can click on preview up here, at which point it will take me to this preview view that shows me what the form looks like. And I can scroll up and down. I can click and gave responses and see how it will appear. And in this way I can test the behavior of the form. You can see it shows the required option there on the asterisk in red next to each option that has to be filled in. Let me click Submit, and it shows me the way the form would behave completely. I also get to view it not just as the browser on the computer would see it, but also how it would appear on a mobile device as well. Let's click back to go back to our form. And that really is everything we need to do to make a basic contact form. Now, let's see how we can share rates and access the responses. 4. Share Your Form: Okay, so there's a couple of things we need to do to make this form useful to us. The first is to share it to other people. And then the second would be to be able to look at the responses that other people have submitted. Let's first of all, have a look at how we can share the full. So here we are back on the fall. I'm gonna go up next to preview, which we use to look at what the form would look like to others along to send. And if I click on the Send button, we can see here it opens this new menu area here. Now the first highlighted option down below is the link button here. So if I now click on Copy to copy this URL, we can see it's added to the clipboard ready to be pasted. Now because I'm showing you this in edge, I can click on the top and choose new in private window. And then I can paste that link in there to see what this would look like to other people. And there we go, we can see the off form looks the same as it did before when we viewed it in preview. But now this is what it would appear like to others. And let's get rid of that and we'll just open a PowerPoint slides so that I can paste it on here. I'm here, we can see that link and see that actually it's a very complicated URL. It's not something that anyone would guess. It's not something that anyone would remember. The only way to access it is from a link or by bookmarking it because it's so complicated. So that's all first and probably most common way of accessing links to forms by using a URL that we can paste into an email or into a newsletter or into anything where we can make a link. Let's look at the other options available to us now, let's look at what else we can get in here. So I can add that link to an e-mail or a PDF or anything I want to share with other people. Let's see what else we got. Well, we have QR code. That's helpful Now QR code I can download. Let's start click the Download button there and you can see now it's appear down the bottom. Let's click on that file to open it. And there is the QR code. So I can do anything I can do with an image, including OUT it to other documents. But here I'm just screenshotting it on again. If I work in something like PowerPoint or any solution where I present to people, I cannot dot at the beginning or end of my presentation deck so that I can get feedback from other people in a way that means they can access the link really easily. A couple of other sharing options, I'm going to click on Embed here. Then it generates an embed code in that box. So let me click the Copy option there and it tells me that the code is already. Let's go back to PowerPoint just to see what that generates. On here, you can see it's generated an entire embed code with its own I-frame borders as well. And what can I do with this? Well, let's have a look. Let's put it in a sway me. You may have access to my sway course already. If not, then it's one that I think might be relevant to you as well. Down the bottom here I've got a college ready to embed it in. Let's paste that code in there and then have a look at what that looks like. Let's play that sway. Let's go straight down to the bottom and see what this looks like. And there we can see the contact form now embedded as part of the sway that see what else we can do instead of going into Sway, let's this time go into a WordPress website. This is the WordPress site for the same project at Tech music.com. Here let's go to Text View. And then I'm going to paste in that embed code again. And let's preview what that looks like. And we can see here in a WordPress site, although it doesn't particularly much the theme at the moment, again, we have that form on that page that can be accessed as part of the page. And finally, the last way we might want to share a form is through an email directly. So let me click on the email button there and you can see here clicking that link, it now opens in my default email program, which here is Outlook, and paste the link to the form straight away. They're ready for me to send it to someone. So there's my four big ways to share a form to somebody else. The last one of these is to share a link that allows someone to duplicate the fall. So let's have a look here. We can see get a link to duplicate is the final option. And when I click that, it generates a link that if someone uses that link will then let them make their own copy of the form. They won't be able to access my responses and my version of the form, but there'll be able to make a new version of the form for themselves that is the same layout to start with. So we just proved that again by pasting that duplicate link into an in private window. And here you can see the same version of the form, but it says duplicate this form and start to use it as your own. And that gives me the option to do that as well. 5. View Responses: Now that we've shed off one with others, Let's have a look at how we access their responses. Here we are back on the contact form. Remember at the top it's still saving itself periodically or when we make changes ourselves. And from here, rather than staying on the question area here, we're going to click on the second tab mocked responses. We can already see that there's one response where we used earlier to test. I'm clicking on that changes the view to now the submissions view of this contact form. Here you can see we have previews and if the data we were collecting was numeric, we would be able to see graphs here. We'll come back to this later because it can be very useful if I click on View Results. It will allow me to go through each individual entry and move between them with the arrows, we only have one at the moment and see all of the inputs that were made. That's a swift way to do this. Or what can be more useful is to go over here and click on the open in Excel button, which will then download the file here. And once it's downloaded, we can click on it and open it. So let's have a look at what's on the form. We've got the number of the form. This is the first entry on the form, the start and completion time of the form. And if you're using an Office 365 account rather than a Microsoft account, you can ask other people to sign into the fall. So here, this anonymous box is because it was a form that didn't require that. But if you're making a form that requires people to do that, we'll have a little look out later, then you can collect people's email addresses automatically that way. And their name. On our form, however, we have a field March night where we type the name and an email address field as well, and then the Message failed. So all of those can be viewed from this layout in Excel. And every time we download the form will be downloading the newest version where all the entries will be added over time. So we'll be coming back to this responses view over time as we work with different fields that allow us to access different types of data on it. 6. Make a Support Desk Form: So our next form is going to be a support form that's going to allow us to explore the file upload option and the drop-down menu choice tools as well. So it's going to be very similar to our contact form, but have some key new information. Let's click on Forms to go back to the list of forms. Hey, we are. And now this time I'm going to go ahead and click on new form. Let me fill out a few of these things quickly to get us through them. Okay, So here we are on our support desk form. You can see it very similar to the last one. We've got a name field, single line of text that was required. We've got an e-mail address field with a single line of tasks that's required. And then we've also now, rather than have just a comment box, we've named it issue details, but again, it's required on how so long answer. What we're going to do now is look at the other options we need here. So I'm going to click on New again. But this time, rather than choosing any of these options, I'm going to click on choice. Now here the choice option allows me to choose different categories that can be chosen by the person answering the phone. So let's do that. When I run out of choices, hitting Enter will bring up a new choice. Or I can use the adoption button below to do the same thing. And now I've got a question here that has problem type, and then lets me choose between the different options that it's by default required because this allows me then later to sort out all the different issues that people upload and make sure that all the hardware problems are sent to one person to fix and all the software problems are sent to a different person to fix and so on. So it's a good sorting tool to include. The last part of this is that I can click on multiple answers. Multiple answers box will allow somebody to take more than one of these choices. If I want to reorder them, then you can see when I hover over each one, the square that was a tick box next to it, becomes something that I can grab and I can pick that up and rearrange the order as I wish. Likewise, I can go to the far right and click on Delete to completely remove that choice from the list. If I want to add alpha, I can click on that button there. This gives me a tick box that is also a text area. So if none of these things apply, then the user can click that box and then type what category they think it fits. And this is something that might be useful in different contexts. There's a couple more options I want to add to this form as well. So I'm gonna go back to the Add New button and then go all the way along to date. And this allows the person to either type in the date or click it from a calendar choice. Let's go to Preview and then see how that looks. So here we've got name, email address, and issue details which look very similar to the contact form we had before. But now below it, I have a problem type where like people can choose multiple choices or tick on their own. And I have a date box where people can either type in the date or they can choose for themselves when they think the issue started and do it that way. Again, there's a submit button below. And you can see when I hit submit, the options that were required that have not been completed, have been highlighted red. And it's told me these all required and I have to complete them. Let's go back to this view and carry on. So the final part of this form would be to allow people to upload a file that's relevant to the problem they're having. Now, depending on what license you have and at what time you access, this can depend on whether this option is available. So here inside my free Microsoft account, when I go to Sketch New, currently, I don't have an option to upload file. If I bring AI for exactly the same form and show you this here now in my organizations Office 365 account, and I click on Add New. Within that option, I have file upload. So you may or may not have this facility available. You can see here it shows a new folder will be created in SharePoint. Files uploaded by responders will be captured in this folder. Note that respondent names and file details will automatically be recorded in SharePoint. And let me click on. Okay. Now I have some choices. Haha, I can choose how many files I allow the user to upload and the limits of how big those files can be. I can make it a required field or not. And i'm I can also then choose whether I include a subtitle to tell them a little bit more about it. I'm again, I have this file type option. If I click on file type, now it tells me what file types I can allow the person filling out the form to use. So by choosing these tick boxes, I can now allow them to complete certain types of files that will be allowed to be uploaded, but anything else, 1D. So at the moment I'm allowing them to upload a single file that is no bigger than 10 megabytes, and that has to be a PDF excel documents or Word document. Let's preview this form to see how it appears. So now, as before, we've got name, email address, an issue details. We've got tick boxes to do with the problem type. We've got a date chooser that now can be chosen and there's always a link to choose today as part of that, that will default to the current date. And now we've got the option to upload file as well, which below it gives the limits and explains they can upload a single file which has a 10 megabyte limit. Alpha types will add excel in PDF. So all of that is automatically published as part of the form ask right. 7. Make a Menu Choice Form: Next we're going to look at how you can add images and links within your forms to make them a bit more interactive and engaging for the end-user. So with that in mind, the next form we're going to create is going to be one to collect menu choices for an event or conference. So let's click on New Form again. I'll fill out the basic details. Though we go to name an e-mail address fields already that just as we've used previously, the first thing I want to do is put a link back to the conference details. So in my Microsoft account, currently, if I do this and paste the address, then when I go to Preview, you can see it does not make a link. It can be viewed, but it doesn't actually make a link. Let me borrow that text here. And let's do the same in an Office 365 account. And let's look at what happens when I do the same thing and an Office 365 or M365 account, this time a hyperlink is created. So currently it's not an option within a Microsoft account, but that might change by the time you get to use this tool. Let's look at making this for more interesting as we are to the next question. So we're going to click on Add New, and this time we're going to use the choice button again. Now that I've got some choices, Let's look back at the question name itself here. Next to it, we've got this insert media button that we've noticed before. When I click on it, it brings up a site that allows me to add content to the question. So I'm going to click on Image. And here it takes me to an option to search for an image, find when in my OneDrive or upload an image. So for this, I'm going to go to upload and choose this image from my device. Now that that image is uploaded, Let's preview. And we can see that with the question, there's now an image of one of the main course options next to it. Let's repeat this process On this time for this question, we'll go back to the insert media button and choose image this time again. But rather than uploading from my device as we did before, I'm going to click in search and type like lots of Microsoft programs. Now, I can search within the program itself. So now I can search for strawberry cheesecake there and choose an appropriate image. And it's reminding me that the image is available or currently tied with Creative Commons licenses. And I can click here to find out more about lots. And now when I choose an image unclick and it will add it to the question in the same way as the previous type. That now both of these have an image associated with the question. So we've added some images and links to our form. Let's preview it just to check. We're happy with how it's turned out. And now that that's the case, let's go back. So I've added a few responses. Let's click on the Response tab now, this time we've got some data that we can look at. So because our form required us to choose between some different options, it can now count the number of each options collected. So when we go into responses, we still have name and email address, but the fields that follow haven't counted data in numbers that we can look at. So we've got what main course would you like to order? And of the six people avoided here, we can see the numbers of h and you can see as I hover over each one, then allows me to see on the graph what color that relates to. I'm the same for the dessert question as well. And if I click on More details, it takes me to a very quick breakdown of what that was. Again, because we haven't asked people to login specifically, this isn't very meaningful. Let's click on the View Results button. And we see when we click here, that the drop-down still says anonymous respondents. That's one of the ways that we can't particularly use this facility when the results that come in are anonymous. So the best way to use this is by downloading in Excel. And then when we open the Excel spreadsheet, we can see the people who ordered the food and what they ordered. In that way, this is more useful to use the View Results button. We need the people completing the form to be logged in with an Office or Microsoft account. Let's look at how that works in the next lesson. 8. Make a Training Needs Form: Let's look at how we can use forms to assess staff training needs. And to do that, we're going to use a new question type again to do with ranking. So here I've got my new blank form that just has a title and an introduction. And I'm going to click on Add New. And this time, from the more question types at the end, I'm going to choose Brian King. This will let me put in options and a question, much like before when we had tick boxes, but the behavior will be different. Let's fill it out. Here we go. I've just started in the question and then a set of options for things that staff might want to be trained. In. The last part I'm going to do is to click on the ellipsis in the bottom, like all questions, and choose to add a subtitle. There we go. So I've just started to subtitle just to make it a little bit clearer what people need to do. Let's now look at how this comes out for the person completing the form. So I'm going to click on preview. And we can see here now the question with its subtitle as well to explain it. And then underneath all of these options. So what I'm asking people to do, I'll reorder them. They can be done in two ways. So you can use the arrows at the side to move choices up or down. Or you can click on them and drag to reorder the things that are most important. Now, the order that these appear in is different for everybody that opens the fall so that you don't end up with everyone having the same set of biases based on the older that they appeared beforehand, then you can click Submit. Let's look at how the results of this form of payer this time. So we're going to click on responses. You can see I've got six responses in there ready to look at. And now when we look at the question responses, you can see that the options available, those five choices, have been re-ordered here. With the well, that was chosen most at the top, right through to the 1 was chosen at least at the bottom. But now there's a color scheme in play as well that shows us whether it was the first choice, Ross, right through to the last choice. And in that way, you can see the color scheme really helps us understand what were the priorities for all the different people that completed the form. And if I hover over a color, you can see it gives us a color grade under a percentage. That helps us understand more about the soldiers that were chosen by the different people completing the form. Let's open in Excel again. And let's see what we get this time. And here you can see this time we have separated by semicolons, the order that those things were chosen for each person that completed the form, which is useful. But I think this is perhaps more helpful in being reflective of the needs of the organization. So what's missing on this form? Well, normally we would click on Add New choose text and then add a question for name on a question for email address, which we can do. And when we're using a form builder like this in Microsoft Forms, then when we go to Share, remember we only get that option to produce the leg here. I've done it in Office 365 or M365. And when I click on Share, here, you can see I have a more open set of resources here where it used to say just share to anyone. Now I can choose, I need people in my organization can respond, or anyone can respond. Or specific people in my organization can respond. So I have these options. Now if I keep it on only people in my organization, then when people open the link, they have to login with their Office 365 account before it will let them complete the form. And that means that it's no longer anonymous data I'm receiving at the end. It's actually got their name and their email address attached to it already. The other option that an Office 365 account allows me to have that I didn't have before, is this share to collaborate option. When I click on that link, it will generate a link that will let another person or people collaborate on the form with me, which means they can help contribute questions and organize the content. But it also means that they can then view the responses in the form without me having to download the Excel document and send it to them separately. 9. Client Feedback Form: So this time we're going to look at some of the rating tools built into forms. So you can see here, I've got a new form belt. It's for client feedback and it just has one question at the moment. That's a long text box. What could we have done better? Let's look at adding some other choices to it. So I'm going to click out to you. And the very first one we're going to use is writing. Now writing can be used for all sorts of situations. Or the moment I'm going to swap in this question, how well did we respond to your changing needs? So when I look click on that, you can see I've got a choice of choosing levels up to ten and choose numbers or stars here. And if we go to Preview, then this is what the form completer gets. They get the choice of stars and they can click on the writing that seems appropriate to them at the time. Okay, Let's look at what else we can add. So I'm going to click on Add New, and this time I'm going to use choice again. And we can use this for a situation that we've already used before. So let me include this question, please rate how well we communicated with you during the project. Now you can see here I can complete the options, but actually I've got options that are suggested. This is one of those AI tools built into forums where it tries to have a go working out what options we might need based on the text within the question we posed. So here I can click on the ones that it's suggested one by one, or I can choose at all. On there you can see it's given me those ready-to-use already. Now when I go to Preview, you can see that I have these options and I can click on whichever one I feel it's appropriate to as well. Let's look at different type of writing. So I'm going to choose odd new, but this time I'm going to go to the Options and choose Net Promoter school, which gives me a running line. Haha, and let's see if I puts out new question in. Would you recommend our service? And I can change the text to each end of the scale. So actually this is quite appropriate, not at all likely, extremely likely. Without doing anything further to that question. If I go to preview and you can see now the person completing it can click anywhere on the score and make their selection that way. So here I've got several different ways that I can measure the success of this client's work. Let's look at one more and I'm going to click on add new again and again inside the more question types. This time I'm going to choose Lukert, which here allows me to input the question, how much do you feel these statements are accurate? I've got options here. So I'm going to add some statements down the side. Okay, so now I've got here 12345 statements that I've made. And then the choices along the top represent how strongly people agree. So I can put here. Now let's look how this question appears to the person filling out the full. So here now people can choose for each row how they fail and have that comparison across. So by working in this way, we now have a number of question types. The last thing I might want to do is just, you can order these slightly. So let's go back. Now. I think this one needs to be at the bottom, so I'm going to click on it and then keep using the down arrow to move it down. So that it's now the last question. And again, I think this one should be near the end. So now when I preview, now the questions are rewarded. In the older that fills my sensible to me. Right now we've got a few results. Let's have a look at how we can compare the responses. So let's have a look for that first question. How do older do we respond to your changing needs? You can see that you get an average writing. And if I click on the more details, it lets me see the response level given by each person. Let's have a look at the second question. So the second question was asking us to choose from the tick buttons or radio buttons there, which one we felt was most appropriate. Let's go to number two. And here you can see based on the number of H, it gives us the graph to show as a pie chart what percentage each one scold. And if I click on More details, again, it gives me a similar level of information. The third question, remember, was this type of table where I had radio buttons for each individual statement that I could choose between. Let's have a look for question three, how that worked? So here I've got that, again, not style of strongly agree color system where I can see the order that things came in on the percentage for each color along the scale of percentage along the bottom. And if I click on More details, then you can see it shows me the actual answers for each person in a table, which is helpful. Let's go now to the fifth question, which was this rating scale system. And if I go to the responses, I'm looking at number four. Let's go to number 4 here. And you can see it shows me the information split into what it calls promoters, passives, or detractors. So when I click on more detail, I see each person classified in that way. And the graphic shows me where ONE dot color wheel, I would say too as well for the current site of responses, Let's have a look at the last one, number 5, which was I textbox. And so when I go to question five, it called to give me a graphic, but it will give me the information split into more detail like this. So let's have a look now at the top how each of these things can be shown. When I click on View Results. You can see I can go through for each individual on see the exact results they put it in. Let's go through now. And then if I go to open an Excel this time and download the spreadsheet for this current foam. Then what I currently see is all of their specific responses to those questions within each column of the spreadsheet. 10. Changing The Theme: Something we haven't even looked at yet is how to make the forms more interesting and use a friendly am a change the theme and color scheme. So let's look at that now. Here we have our original contact form and the one button we haven't gone to yet is up next to preview and before send its theme button here. And if I click on Theme, it then gives me a choice of predefined color schemes and themes that I can use. So for this contact fullness, just scroll down and see what our options are. There was some cartoons, some photo-based was some the adjust colors and some that are a little bit more comic style. So I'm going to choose this one to start with. And you can see it's completely changed the layout and look off the form by giving it a new background and changing the color scheme of everything to do with it. Let's preview it. And we can see that how it appears, right? Let's have a look now at the support desk phone. Let's do the same thing. We're going to go to the Theme button. And here we can choose an image like this one that gives us a particular industry in mind or something more general that maybe doesn't suggest a specific. Let's go to this one. So if it was a particular type of business, any one of these might be most appropriate. There's lots of generic options as well, like this one. And if I'm really not happy with any of those, then I could just choose a standard color scheme. And again, you can see the background color and the color slightly changed so that when we go to preview, and it's a very subtle difference for those options that in the end I'm going to go down and choose this one, which is a little bit more lighthearted for support desk. And then let's go to conference lunch booking full. So he, when I go to fame, it's going to give us some ideas. And you can see these theme ideas are different by a storm. The title and content of each form is showing us that symbol again, which means it's having a go at working out what we might like. So I've clicked on this one that is suggestive of a conference. Now I've got my food images within the content that reminds people that this is about booking lunch. Let's go to preview and see how that one looks. I'm try out for a mobile phone as well. So the color scheme is more important than the image on mobile because that's what people mainly say. And let's go to this client feedback form and click on theme here. If I'm not happy with any of the theme ID as it suggests, remember, I can hide that part and just see the color schemes below. So one of these may go very nicely with my business or my website if I'm using that embeds tool, I love. The last option I have is this one down here that says Upload Image. That takes me not just to the Upload from device or upload from OneDrive option, but still gives me that image search powered by Bing within side forms as well. Let's see what we can search for. So I can add an image that I've chosen. And gradually it's uploading it. When it's finished, it will preview it. There we go behind. Now when I go to preview, we can see that that is also forming the background to the form that the client says. The final part of this might be adding a header image to H. So let's click on the title of our contact form and next to it we see that insert image box. Let us now search for an add an image. Haha, let's add that. And you can see that with our image there, it hasn't immediately come through correctly because it's not square and doesn't match the shape. So I can grab the image and drag it down into a more appropriate position on zoom in or out. And then let's preview that. And again, not fit, it's more like how I would want to get to a payer. 11. Making a Quiz to Test Staff Understanding: So, so far we've really just been harvesting information like survey questions from potential and existing clients. What we're going to do now is go on to use the quiz tool where we can sell the form whether an answer is correct or not. So rather than clicking on new form here, we're now going to click on New Quiz. And let me populate this quickly with some information. There we are. I've put in a few questions that we can use now to work from. So let me click on it and you can see it's a choice style question. There's a couple of things I'm gonna do now. The first one is to choose the correct answer by going over next to the question 2, the correct answer, I'm going to tick it there. Now if I hover over any of these, you can see it has the option to make it a correct answer. For example, if there were two different forms I could use here, then I can choose multiple answer and then select a second one on either of those would then be considered correct. I'm also going to go into the ellipsis here. The more settings and Shoe Shuffle options, which means when anybody opens the form, they will get these options presented in a different order to anyone else. Let's go down to the next one. I'm going to do the same thing here. So I'm going to go over and choose the correct answer and then choose shuffle options. Now I'm going to carry on through like this. I'm shuffle the options for all of these. Now the last one here, I'll take the right answer and then go down to shuffle options. So I've now given it the correct answer for each question and also told it to shuffle the questions each time. Let me click on preview. And we can see here that it gives me those four questions in that style that we're used to seeing, let's work on this form a little bit further. So something else I can do when I click on the full as well as hybrid, the option to delete or select something is correct. I have this middle speech bubble option unless it says display a message to respondents who select this answer. So I can click on that and choose, um, give them a message if they choose that option. And I can do the same for each one. And depending on whether they choose the correct answer or not, I can sign post them to what they need to do. Something we've not done yet. So I, if I click on this example of a choice question, the stone in the in-depth this once again, I have the option to select dropdown. And if I choose drop down, you can see it no longer has those bubbles by the beginning. And if I go to the preview, we can see now rather than being tick box choices here, where we'd be able to select several if we needed to. Now, it's selected as a dropdown question. Like this. I'm actually that way of presenting information can be very space-saving on the form. Let's just check how it looks on mobile as well. There we go. And actually that works really well in that view too. Let's see how a few responses might appear. Now bear in mind this is a quiz, not just a form. Okay, Let's look at responses now that we've got a few in that. And we can see, just like before, very similar data-driven pie charts available here. But this time it shows us an indication of what the correct answers are with that tick icon next to them as well. In each case, that's really handy. 12. Maths Questions: Well, we're looking at quizzes rather than forms. Let's look at the math tools built in. Okay, so I'm going to click on Add New and choose choice. But this time rather than going straight to the question, I'm going to go down to the corner with the ellipsis and choose maths. And now it's going to think about this in a particular way. So I'm going to put in here where the question is. So for this calculation, because that's not actually the problem itself. And then enter an equation in that box. I'm going to choose what I want to do and I'm going to use the calculator tool. I could use the keyboard, but it's sometimes easier just because I know I'm definitely getting the right operation. 45 times 27. There we go. Equals and click on. Okay. And now what it's going to do is you can see it's given me just like before when it was calculating what I might need, the correct answer and some plausible alternatives. And if I click on agile, rather than just clicking on each one separately, it gives me those choices there with the correct one pre selected. Now if I go down to Add New, I get the option to add new types of problems. But I also get similar problems to the one that I've already created. Because not just to sit realized what I'm trying to do. It's also carefully thought about the level at which I'm asking those questions. And this is really useful in schools. But to be able to ask similar questions on here, I can choose any of them or I can just click on Agile. And there we go very quickly. It's made a test based on me giving it one calculation. It's come up with all the plausible alternative answers on the right one. And then several more questions of a similar style and level of difficulty as well. 13. Using Branching Forms: So we've used a wide range of question types throughout this course and also looked at the different contexts in which those questions can be useful. Now in reality, most forms would need a range of different question types within it and different tools, wouldn't it? But the trouble is your form can get pretty big. So the last thing I really want to look with you at in terms of designing your form is branching. And in a branching form, the questions that appear to the person doing the form change based on their answers to the earlier questions. So in this way, it's a really good idea to have a good mental picture and even sketch out on paper what questions you're going to ask, which questions are going to appear to the different people doing the form depending on the question answers they give. Let's have a look at this now. We're gonna go back into the client feedback form that we used earlier. So we're going to click on that. Oh, but first let's just notice that all of the icons of our various forms have changed and updated to do with the theme we gave them. That's good, isn't it? Right, Let's go into client feedback form. And from here, now, rather than being 14 with five questions that everybody answers, we want to make some changes. So what we're going to do is to add a new question. It doesn't really matter where for now. Let's add it here and we're going to add a choice question. And let's put it right to the very top because it's going to be the first thing that the person filling out the form seas. Are you satisfied with the overall quality of our service on the final product? There's the question, and before we go any further, we're going to click down here. And we're going to change to add branching. Here we go. Now it's going to let us choose between the questions that are already available. So we're going to click on option 2 because this is going to be on no option. And in that case, we're going to then go straight to what is currently question two, how do we respond to your changes needed? And let me click on back, right, hey, we are now when I click on here, I need to click on option 2 and change that to be no, because that's the one that will go on to this question two and the first one. Yes. I need to make some questions that they'll see if they click on yes. So let's click on Add new. Haha. We're going to ordain a choice button. And you can see me, We use your project in our advertising to new customers. It's already given us the options. Yes, no. So I'm going to add those, but actually I don't really want them maybe option, although I believe maybe them perhaps that we could contact them about it. So I'll leave those three options. And then after that I'm going to click on add new again and another choice phone. This time, may we contact you to seek a testimonial allows all of those options again. So now I've got to question, MAY we use your project in our advertising to new customers and maybe contract you to seek a testimonial that I really want to show if they choose yes to question one. So let's go back to question one and then back to our branching. And you can see question 2. It's now updated. What was question 2 is now a question for how well, how did we respond to your changing needs and go to four, yes, I want them to go to maybe use your project or in their advertising. There we go. Now, I've got this branch set up where if they answer yes, they see these two questions. And if they also know, they see 45678 down there as well. Let's click on back. And now we have this icon next to the full name to remind us that it's a form that has branches within it. Let's click on preview. And you can see initially, because we have a branch setup, the only thing the customer sees is the first question. So let's click in the preview on No, we can see it shows those questions that we would want scene. If we click on Yes, Then let's see what happens. It shows us the two questions that we didn't need, but it also also shows us the rest of the questions that we didn't actually want them to say. So let's go back and look about what we do about that. Now, we've got a branch setup for the first question. The either goes to two, goes to four. But actually we need to go to question 3 and click on branching here and say that no matter what result they gave, actually, we want it to say it's the end of the full. So let's click Enter form for all three of those options and go back. Then let's see what happens differently now we go to Preview. So now know opens up the rest of the questions, but yes, opens up just questions 2 and 3, which is exactly what we wanted to have, different experiences based on what the use of presses as their answer to question. Well, in this way, we can make a range of diverse and large forms that cover a great deal of information without having to be one long, never-ending stream with questions that aren't relevant actually to the person completing them. We can be much more selective about the questions that each person answers based on branching from their initial questions. 14. Controlling Settings: So we're nearly there with our forms course. There's just a couple of things more than I think you need to know to feel really confident about US. And one of them is how to control the settings on the preferences of each fall. So let's have a look at that now. Let's go back into our support desk form. I'm from inside this form, we're gonna go back to the ellipsis in the top right corner where it says More form settings and expand that here we have some choices, okay, we can read the terms of use for forms. We can give feedback on the product. We can print the full, or we can choose Settings and Settings, opens up this new menu with what is in the Microsoft account version and limited number of settings. Let's compare the difference. So this is a Microsoft account, and here I have an option to accept all responses or or no longer allow responses. So I can turn off the ability for the form to take any responses. I can log the start and end date. So if I turn on or off the start and end date, I can change the date and time at which the form will be active or not active. And I can control that in advance, which is really helpful. I can shuffle the older of the questions if I want to. I like and get an email notification of each response individually if I wish to. And in that way, I've also got this choose progress bar, which only is only available for multi-page surveys. So in that way, if I've got if I've used branching, this will let me know if people have filled out only a certain number of pages, rather than making it all the way to the end. And I can customize the thank you message as well. So rather than it just saying your response was submitted in there, I can type a much lengthier response to tell people a bit more about what's going to happen with the outcome of their four. Let's compare that now to the additional options I get if I'm using an M365 or an Office 365 account. So here I have the form I used earlier within that account and you can see I have those questions down the bottom that remain the same, but a buffer, I have options to control who can fill in the form. And because it's an organizational account, anybody, many people in my organization can respond and I can choose whether I know I record their name on, whether they're allowed more than one response, or I can get right down to which specific people in my organization can respond. Additionally, I have these options below for response receipts, where I allow receipt of responses after submission, or I get an email notification for each response, much like the other version allowed me. But you can see through an organizational account, I do have more control over who can complete the full and therefore, whether I find out that email address a nine by choosing people in my organization, or whether I keep it anonymous, by having anyone can respond. 15. Accessibility: So before we move on to looking at the class projects, I just wanted to show you some of the accessibility features built into forms that can be really useful. Now here I am in forms in our staff training needs form within my Office 365 account. So this is my organizational accounts and here's some tools that you don't have within the free version of Office and forms. If I go into preview, the first thing is that next to any text, I have this Immersive Reader icon. So there it is there. And if I go down to any question, you can see it also appears there as well. Let me go and click on that icon. And you can see that it now opens the Immersive Reader interface and shows us that text within it. Let me click play at the bottom. Staff training needs form. Please complete the below four. And if I click on the voice settings options here you can see I can change the gender of the person reading and also the speed that the voice reads out. If I want to read it myself, I can also then go to the top right corner. I'm changed. First of all, the texts preferences, such as the size of the text, I can increase and decrease the spacing and also change the font that was viewed in, as well as the color of the background behind the text. I can then go on to the syllable. Focus on change here, whether I'm separating by syllable or not. And also turn on and off word classes that I can change the color for to help the reader. I can then go into reading preferences. Change the level of focus from paragraph focus down to sentence focus, uneven line focus. I can also turn on or off that picture dictionary that allows me to click on a word and then read and see what it means as well. Back into that tool, I've also got a Translate function that allows me to choose a language to translate into. Let's go for Finish. And if I turn it on by document here, we can see now that it's rewritten in Finnish. And if I play it hanky us, then go to start at Rama K. It will also read it in that language. So the Immersive Reader tool offers an incredible amount of functionality on top of what all of the Office programs give you, specially in the browser. And here, because I'm using it within my Office 365 organizational account, it's built in. It's also free within the Edge browser. So if you're using the Edge browser at all, everything that you're accessing the Edge browser, you can use Immersive Reader as part of the second accessibility feature I'd like to make you aware of is the language setting. And if I go to the top right corner to the ellipsis where I have more form settings. I can then go into multilingual there. And if I open that and then it lets me set my primary language, but then set an additional language afterwards. So let's go and choose another language here. Like an additional languages there as well. Now if I preview, then, as well as having the form in the primary language that I've already set, I now have an option in the top right corner that lets me click on Choose the other line which the, I've already prepared the form of a global aim. 16. Class Project: So onto the class project. Now we have looked at all sorts of different contexts and use cases for Microsoft Forms from contact forms, feedback forms, surveys, quizzes with correct answers, subject knowledge checks all sorts of things in forms that you can do, as well as all deforms as well for meals and things like that. So there's lots of different use cases for forms that we've covered. Now, I'm hoping that for the class project, you will get hold of this and be excited and think about how you can use the themes and the color schemes within Forms to create something really vibrant. See if you can use the branching option to allow you to have different functionality in different questions depending on the initial answers that the person doing the form gets. And also then to add images and video to your form as well to make it really engaging. Well, to feed back the form as the project, you could put a screenshot in the class discussion. You could also paste the share link to your form as well so that we can have a look at those. I'm really excited to see what you come up with. Good luck with it. 17. Summary: So that's it. We've made it to the end of the course. I really hope you feel like you've got value out of this and it's been helpful I look forward to seeing what you've made in the class project. Now if you feel like you've had anything less than a five-star experience, please let me know in the comments below so that I can work on it and improve it for others, consider subscribing as I'm adding new courses all the time. And I hope to see you again. Bye-bye.