MASTER BUSINESS ENGLISH: How to give a meeting in english | Gaia Massara | Skillshare

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MASTER BUSINESS ENGLISH: How to give a meeting in english

teacher avatar Gaia Massara, English Teacher | Cambridge | TEFL

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

33 Lessons (1h 41m)
    • 1. Introduction Speak Better English How to give a meeting in English

      3:09
    • 2. Cultural differences and norms Speak Better English How to give a meeting in English

      3:35
    • 3. Best tips for the Meeting Speak Better English How to give a meeting in English

      8:38
    • 4. Expressions to avoid using Speak Better English How to give a meeting in English

      4:22
    • 5. How to deal with stage fright Speak Better English How to give a meeting in English

      8:05
    • 6. The Meeting Structure The Opening Speak Better English How to give a meeting in English

      1:49
    • 7. The Meeting Structure The Purpose Speak Better English How to give a meeting in English

      1:15
    • 8. The Meeting Structure The Goal Speak Better English How to give a meeting in English

      1:37
    • 9. The Meeting Structure Instruction Speak Better English How to give a meeting in English

      2:16
    • 10. The Meeting Structure Main Points Speak Better English How to give a meeting in English

      1:55
    • 11. The Meeting Structure Questions Speak Better English How to give a meeting in English

      2:33
    • 12. The Meeting Structure Summary Speak Better English How to give a meeting in English

      1:55
    • 13. The Meeting Structure Questions and Feedback Speak Better English How to give a meeting in Englis

      1:16
    • 14. Expressions for opening the meeting Speak Better English How to give a meeting in English

      1:25
    • 15. Expressions for getting peoples attention Speak Better English How to give a meeting in English

      2:51
    • 16. Expressions for time managing the meeting Speak Better English How to give a meeting in English

      2:11
    • 17. Expressions for managing the meeting Speak Better English How to give a meeting in English

      3:34
    • 18. Expressions to state the purpose Speak Better English How to give a meeting in English

      3:29
    • 19. Expressions to explain the objective Speak Better English How to give a meeting in English

      1:12
    • 20. Expressions to address past topics Speak Better English How to give a meeting in English

      1:30
    • 21. How to request clarification

      4:23
    • 22. How to clarify what you mean

      2:22
    • 23. How to ask someone to repeat

      4:08
    • 24. How to share opinion part one

      2:47
    • 25. How to agree with points

      4:16
    • 26. How to disagree with points

      4:39
    • 27. How to negotiate

      3:31
    • 28. How to compromise

      2:43
    • 29. How to interrupt someone

      3:08
    • 30. How to resist interruption

      2:32
    • 31. How to facilitate a discussion

      2:34
    • 32. How to summarize and finish a meeting

      3:19
    • 33. Conclusion

      1:37
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About This Class

Hello everyone in this class i am teaching you all about an English Business meeting! 

I know giving a meeting in English can be scary and you are unsure about how to use formal English, handling situation of not understanding questions and of course how to speak without making mistakes!

Well in this class you are going to learn the A to Z of giving an English meeting

By the end of the class you will be able to:

  • Structure an English business meeting correctly
  • Mediate a meeting accurately in English
  • Facilitate English discussions
  • Master the best expressions and vocabulary for giving a meeting
  • Sound natural and confident when giving a business meeting 
  • Clarify and expand ideas naturally in English
  • Handle situations of misunderstandigns correctly in English
  • Negotiate and Compromise effectively in English

This class is really packed with topics so i can't write all of them here but they are fantastic for not only improving your meeting skills but also communication and confidence

Enjoy the class everyone and remember to access the extra resources for all the lesson notes!

Best of luck with your meeting!

Meet Your Teacher

Teacher Profile Image

Gaia Massara

English Teacher | Cambridge | TEFL

Teacher

 

Hello I'm Gaia,

I'm an English teacher from Australia but now i live in Italy with my beautiful daughter and husband. My journey with English began with my learning Italian, where i discovered that speaking a new language is one of the most personal eye opening experiences one could encounter. 

My husband and i opened an English Language school in 2015 however with the birth of our baby girl i moved all my teaching directly online, which now brings me close to 7 years teaching English.

As well as being passionate about teaching i love writing, studying personal development and behavioural phycology as well as practicing meditation. 

I incorporate my expertise and qualifications (Cambridge certified, TEFL certified) with my ... See full profile

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Transcripts

1. Introduction Speak Better English How to give a meeting in English: Hi, everybody. And welcome to this English class. For those of you Few Dark Nurmi. My name is Guy and I am an English teacher and I teach English over here on skill share. Now, in this class, I am going to be teaching you all about how to do a business meeting in English. For those of you who haven't done so yet, I also have a class here on Scotia in regards to doing a presentation in English. This is a class that goes hand in hand with that one there. So they haven't had a look at it yet. Do so after this one. Because they do work together and it will be able to help you maximize what you're learning in this class. Even better. So in this class we obviously are going to be talking about a meeting in English. And I'm gonna start off where we are going to learn the basic structure off an English business meeting. That is the key information we include in a business meeting, including the order week. If that information in next, we are also going to be having a look at some very important cultural differences and some key, Do's and dont's in regards to English business, meeting at tickets. How to behave, how not to behave and how to make the perfect impression that obviously you do want to make your meeting, then you are going to be learning the most important thing. But I know that you all really want to learn about vocabulary and expressions. How to handle certain situations in a business English meeting. How to handle people coming late, how to handle navigating the meeting So everybody is speaking at the appropriate time had offer opinions how to express opinions, how to answer questions and also received feedback. There's gonna be lots more. I couldn't remember all of it for my introduction, but we're going to be looking at all the key vocabulary and expressions in regards to giving an English meeting. Now, like the majority off my classes here on skill share, the best way that you can participate in this class is obviously by watching the video, but also by accessing the extra resource is that you confined linked below absolutely all of the lesson or it's all of the vocabulary. Everything I am saying here in these videos, you will find the written version over in those lesson arts, and it's 100% fundamental for you in order to really, obviously understand completely what I'm going to be teaching you in this class. But to help you learn those, you know, expressions and that vocabulary that we're going to be going through. So make sure that you have those extra resource is ready and downloaded at the end of each video lesson, it will be good to take a pause, read the lesson and then come back and complete the next video. That's all that I'm gonna tell you for the introduction, and we can go ahead and get started with the actual cause. 2. Cultural differences and norms Speak Better English How to give a meeting in English: So let's talk about the cultural norms and behaviors off an English business meeting. Now. This is extremely important because wherever we come from, we do have a different appropriate behavior and business meeting Africa, and it can change from place to place. So for English speaking countries out, business meetings are actually very, very structured and very professional. And even before starting the meeting, we see it as good behavior, kind of like as a requirement toe always arrive at a meeting at least five minutes earlier . It's a strange thing for some of you. I understand. However, arriving just on time for business meeting, especially if you are the one hosting the meeting, is kind of seen as a lazy. That's like, Oh, you just came in time for the meeting. You're not really interested and wanting to give your meeting, so we always try to arrive five minutes earlier just to give a very professional impression that were really like, yeah, enthusiastic and dedicated to giving this meeting. The next thing is actually in the structure off the mating, so it is very structured and it is very professional. Having said that, we are super friendly and super polite, and it's not that you will feel it does depend on the company and workplace off course. But in general, it's not that you feel very uncomfortable in English business meeting. It's not strict in the sense of rude, but we do like to stick to the agenda. Stick to the point that we need to be speaking about. That's why it's so important. When you are preparing to give any wish business meeting, you do follow the structure or take into consideration the structure that I am proposing to you in this class because it's what we like to have in our meetings. The next thing that we tend to do in a business meeting is the extremely respectful off everybody else attending the meeting, which means you will never find situations where there is the one speaker speaking and other people kind of screaming on top of them or raising their hand and commenting and giving their opinion while another person is speaking. Like I said, we are extremely respectful and courteous, so we do wait out to speak. It is seen as being very in polite. If there is a speaker up the front, giving you know, and meeting or sharing an opinion and other people are whispering to each other or mumbling things under their breath or even just cutting them off and jumping in. This is something that we absolutely never do in our meetings on that note. Also in regards to cutting people off. When it comes to question and we have a question that we want toe off. We always wait for an appropriate time. So if in the beginning of the meeting we were instructed to hold our questions to the end off the meeting, that's what we will do. And we will wait until we are allowed to ask questions again. We weren't just cut off any speaker and jump in and ask a question. So, guys, these are the main points off some cultural differences that you could encounter when having to do a business meeting in English, that is, bear them in mind because again, it doesn't make sure that you have the right etiquette when facing your meeting. 3. Best tips for the Meeting Speak Better English How to give a meeting in English: all right, so let's go through some of my best advice for you and having to give a business meeting English. So the first thing you want to remember to do is the upbeat and positive business meetings , a couple old, different types of reasons. It could be a fantastic reason to celebrate a promotion or a success. However, it could also, before not so great reason where you need to maybe criticized somebody in a nice way, or give some bad news about a project launch. Having said that, regardless off the issue, your goal when giving a meeting is always to maintain an upbeat, positive tiring, you want to motivate, encourage and inspire people, and the main goal of any meeting is toe open up communication in order to transmit a message. Now that opening off communication is broke on your part the person who is hosting the meeting but also for your dissonance. So if you are starting off your meeting and you are speaking in a very you know lower voice , never very sad face and your body language is all hunched over, you are going to transmit that central heaviness and boredom or difficulty through the people listening to you on that communication is going to have a big wall in the middle. So the more positive and happy and chirpy and energetic you are, the more feedback, positive feedback and response you're going to get from your audience. Next thing I want you to remember is to address the entire group. Now three things can happen when you are giving a mating. Obviously, you may be a little bit nervous, totally, totally normal. But what can happen? Its subsequent to this feeling is you may find one point in the room or one person in the room that you just fixate all of your energy on. And what happens is when you're fixating all of your energy, eye contact and the direction you're speaking to one person or 21 point in the room, you're leaving out everyone else. And this creates two situations. It makes the person that's getting all the attention maybe feel a bit uncomfortable, I think. Why is she just looking at me? Did I do something wrong? And that makes everybody else feel like, Well, what we're doing here like, is there any purpose to us being at this meeting. It feels like this meeting is just a personal meeting for that person. Okay, so this is one thing that can happen when you were feeling nervous. And you just want to remember to just gaze at everybody when you are giving your meeting, the best way to do this is focused. A section of time looking towards your left, then a section of time looking directly in front of you and then a section of time looking towards your right and rotate this without fixating on any particular member because and again, you couldn't get stuck. And don't look at anybody else. Now, the second reason this could happen where you're not addressing the entire group is if you have a big group of people in your meeting. But your meeting is really about a problem or an issue, or even something positive regarding a particular section off that group. And the whole meeting is about addressing that section and then getting feedback from the rest of the group. One thing that you don't want to do You spend your whole mating saying on John's work and John deed and John did these etcetera. You still want to make sure that you include everybody. So do refer to the key people you're speaking to. But then in the rest off your meeting, they very inclusive with your language. And you can do this by saying, Okay, guys. Okay, everyone, our team, our company, and using lots off we word which are inclusive words which does make everybody feel like they're included in the meeting and that they have a purpose to being there, which again will enable you to open up that communication with the people attending your meeting. Next thing you want to remember is watch your time now. Obviously, meetings can vary in length, depending on water tease. You need to speak about also, if you have a set time limit, what can happen is when you are giving a mating, you could get very lost in your words. You could get lost in answering questions. A lot of people are expressing their opinion. And what can happen if you're not watching the time I'll be asleep will be the one hour passes. And to me, he's finished. But you haven't been able to get through the content. So the best advice I can give you is in the preparation off your meeting for each section. The sections were going to go three in this class yourself, An estimated time limit and no okay for my introduction. I'm really going to spend about two minutes for talking about my main points. I'm gonna spend about 10 minutes, and then I will leave maybe five minutes at the end for questions. And then while you are giving your meeting, just have a quick glance at the time. Maybe have a clock in front of you. Maybe have a watch every so often. Just glance back just to make sure that you were sticking to the time. The next thing is don't forget about your body language. Now, this is something that happens to pretty much everybody went giving a presentation or meeting in any language, but particularly for DSL students. Because you guys tend to concentrate so much on your grandma and your vocabulary even you know, obviously your pronunciation that you forget that all of that just makes up 50% 50% off your communication. All the other 50% is coming from your body Language, body language. Meaning are you being hunched over? Is your head down. Are your eyes darting around the room cause you're too scared to make eye contact? All of this negative body language is going to communicate with the people listening to you that you don't have confidence, But they can't trust you that you don't know what you're speaking about all very negative things that you don't want to tell them. Instead, you should be concentrating to stand up with an eye straight back with your shoulders pulled back head up high, okay, and bravery confident. Look around at your room. Use your hands to gesture what you are saying and avoid fiddling and putting your head down . This way, you will be communicating with your audience that you are very capable in what you're doing . You feel very confident and they automatically feel like Okay, she knows what she's speaking about. I can trust this person extremely important. Now, the last point that we're going to look at is in regards to feed back. This is very often overlooked. I want to encourage you to ask for feedback in regards to your meeting. Now feedback in regards to your performance back also in regards to what you proposed a meeting is a two way meeting. We want to avoid the feeling off. I'm a Boston. I'm standing in front of you all that you have to do this and you just have to say, Okay, boss, this dynamic is something that you don't want to be creating. And the best way to shatter that dynamic is through feedback because feedback implies, Hey, I have an idea. But I'm really curious about what you think about him, what your opinion is, and that is how you're going to enhance that sense of teamwork or collaboration and all communication. So at the end of your meeting, it will be great to ask for feedback and encourage feedback. We're going to go through some of that vocabulary later on in this class, but just by simply saying Okay, guys, So that is what we're thinking about at the moment. What do you guys think? Or I'll leave that information with you. And in the next few days, I'd really appreciate it if you guys could give us some feedback. The really, really great thing to do in your meetings, and unfortunately, it is something that is overlooked. So there's were the main things that I wanted to tell you in regards to some advice when giving your meeting in English. 4. Expressions to avoid using Speak Better English How to give a meeting in English: next up, let's have a talk about expressions you should avoid using. Do not to choose the expressions that I am going to go through now in this section. So the first expression that you want to avoid using is, for example, if somebody expresses their opinion, well, gives a suggestion and you reply. Nobody agrees with you want that? Everyone thinks that's a terrible idea. Nobody will like that idea. This is a horrible thing to say, not just because you come across super rude and just like as a terrible host tour meeting. But you are setting up the complete opposite dynamic that you want. Everybody has value. Everybody's suggestions has value. And when you're in a position where if you are Hurst ing a meeting, you need to really acknowledge that because obviously we don't know everything and everybody has something new to contribute. So if you shut somebody's opinion down in this way, not only will it make the post and speaking feel horrible and think I'm never speaking again in a meeting that your hosting but everybody else who witnessed that will stop to become very insecurity. Oh wow. So I'm just not gonna say anything in this meeting because that might happen to me. And that's going to be so embarrassing. And I don't want to make that horrible impression. Oh, my God, I feel so ashamed And you are shutting down that floor off communication and you will feel the energy in the room very quickly. Change where people were once eager to hear what you have to say now become very withdrawn , and they just very passively look atyou and Norge ahead of the When is this meeting our law during? Agree with anything saying, But I can't say anything. You don't want that. Please avoid giving up staying expressions like this. The next thing you want to avoid saying is an example like That's a secondary issue. Oregon. That's just not important now for the same reason that we went through before, because this keeps the person who suggested what it is that they did feel like they have no value and just feeling a little bit like an idiot on that's know something that you want to be giving to your meeting again. You want to stabilize the dynamic up, everybody's equal. This is a safe environment. It is just a place to communicate and share knowledge. So you don't want to downplay anything that has anybody has said, because everything should have equal value next thing. And I hope that you're not saying this. I don't think you are if I'm in charge here, so if a meeting is getting a little bit out off control in the sense that knew the speaker are speaking. But lots of people are kind of screaming over you and it's becoming a little bit hostile, a little bit of aggressive the environment, the worst thing you could say if I'm in charge, who everyone be quiet and sit down one. I mean you are speaking to adults and this ease a type of behavior will have towards Children because it is quite overpowering. And authorities and to you again are just taking I, ah, higher position, true, the people that you are giving a meeting to and you're kind of telling them I'm better than you say. I'm I'm in charge here. I'm up here on my pity stool and you guys are lower than me. You're less important. And whether you are just a fellow colleague or you are a boss or supervisor. This is absolutely a dynamic that you want to avoid again. You will create a zero participation meeting, and people are going to feel extremely uncomfortable to be there and to share knowledge. And they will be less reluctant to see your perspective and understand what you want to say , because they will automatically feel very defensive. So this is something you absolutely must avoid saying. I s so those were the main expression that I want you not to say in your business meeting, just to make sure that you're really creating the right environment and really able to engage with your audience. 5. How to deal with stage fright Speak Better English How to give a meeting in English: All right, So now let's move on and talk about how to deal with stage fright. So stage fright is the feeling off, being in front of a group of people and all of a sudden realizing that you cannot speak because you are absolutely terrified. And this can happen on many different levels, from the point where you physically can't speak or move all the way you were able to speak . But everything comes out in a very strange way, and you make lots of mistakes. You start to shake and you go very red in your face, many varying degrees off stage fright. But in this section, I'm going to talk to about two ways that you could start to change your perspective around feeling scared and nervous to speak in front of people in English. So the first thing is understanding that English is a tool. Now, this is a point that I speak quite extensively about in another skill share class that I have. It's speak better English on before mindsets. I do really, really recommend you to have a look at that course in your preparation for a meeting or even your presentation, because again we do go over the in depth of details about this topic. But what I will tell you now is that a lot of the time we see English as a sort off status simple. It has become a very elusive special ability that makes people seem or better or worse than other people. And unfortunately, although that has motivated a lot of people to learn English, what that has caused is a off stress around the language and people speaking English with a very distorted expectation off themselves. Now, at this point with your English, when you are preparing for a meeting, give English Your English is already good enough. I tell you that because you wouldn't have been asked to deliver mating in English if you couldn't speak in English. So we want to start from that foundation. Having said that generally when giving it a meeting in English, it's in regards to work or in regards to research or in regards to something you have learned. It's not in regards to how well you speak English very important point. So given this English is just a tool you need to be using in order to present information in order to present your findings in order to communicate an idea in order to come up with a solution. It is a tall the same way a computer is a tool to send an email or Microsoft Word is a tour to write up a document. Now, with that understanding, the next thing I want you to understand is that when you are having to give you meeting in English, you should not be thinking about your English. Your should be thinking about the information that is that you're trying to communicate, because that is the purpose of your speaking, the purpose of your speaking. It's not to demonstrate how good your English is, how fantastic your grammar reason how maney Fraser verbs you couldn't use. Nobody cares. What they do care about is if you are able to express the information correctly if you're able to pitch the deal correctly. If you are able to come up with an accurate solution to solve the problem, this is what they go off. You're giving a meeting if it's not your English and so many times I have students that set themselves up for a very again distorted expectation that they think that they're trying to give a meeting, but in reality they are giving themselves an English test and trying to show off and demonstrate their English skills, which subsequently causes you to feel so, so scared because you're speaking in English in front of a group of people. It's not the best time to try to test yourself and show off your English, So this is the first thing that I want you to bear in mind. Second thing is, in regards to your mistakes and your weaknesses. Now it is quite difficult for anybody, regardless of the topic, to accept mistakes, to embrace the stakes and to be able to think off them constructively. But it is absolutely crucial in regards to building self confidence and building a very good relationship with the people that are listening to you. Now. If you are giving your English meeting and, God forbid, did you make a mistake and your reaction is to go bright red in the face to drop your head and just mumble, mumble, mumble, trying to correct your mistake, trying to re pronounce the word is struggling so much to pronounce, you are trying to hide your mistake to deny you're mistaken to cover it up and all of that . He's just saying I made a mistake. I made a mistake, but I can't do with it. And it's making everybody very aware of the fact that not only did you make him a safe, but you're so uncomfortable that you did, and you're losing that power that you need to have. When you're speaking in front of people, you need to lead them. We need to inspire them, and IV, for you are concentrating on your mistakes in this way. You're not doing that. So instead, what I want you to do is expose your mistakes. And you can do this in two ways or ignore it and you make a mistake and it doesn't matter and you just keep talking. Just keep communicating. Take a deep breath and just forget that you made a mistake or make a mistake and apologize . And they all sorry, I don't think that I pronounce that would correctly. I wanted to say this or after you've said a sentence, rephrasing in another way to help them understand it. Another thing that you can do that I do is I just plain right, exposed by mistakes. Now this obviously depends on the audience. If it is a very, very formal business meeting with stakeholders, with investors, people that you do not know, I would not recommend this if it is however, your daily work business meeting with colleagues with people that you see every single day that nor you definitely would recommend this. Just be very light hearted in regards to you making a mistake. It's really not the end of the world. Everybody makes mistakes, and I like to make a little bit of a jerk about it. I would say a sentence and then I do this all the time when I'm filming, actually say a sentence and stop and think I'm sorry, guys, That actually makes nor sense. Let me tell you again. And then I will just very simply rephrase the sentence. The main thing that you want to be doing here is just being confident about your mistakes. If you can show a sense of confidence and security in regards to making mistakes, people and no going to notice your mistakes and instead as you make mistakes and be like, wow, that she choose such a good speaker. She started confident. And you are going to build a fantastic relationship with the people listening to you because they're gonna feel comfortable, they're gonna want to contribute, and they're really going to hear and understand your perspective. So these are the main two point that I wanted to talk to that in regards to understanding how to think about your English when you are giving a meeting cause confidence and does come down to how you are thinking and how you are perceiving your English and your mistakes . 6. The Meeting Structure The Opening Speak Better English How to give a meeting in English: All right, So let's dive in and start having a look at the structure off a business meeting. Now, the first thing that you want to be including is your opening. Depending on your relationship with the audience, you could have two different group innings first opening in regards to people that you do not know and you have never met. What you want to do is first address the whole group again, using out inclusive language, welcoming and thanking everybody for being there and introduce yourself because obviously they haven't met you before. Option number two is if you are giving a meeting to people that you already know, you don't need to obviously introduce yourself because they speak Teoh everyday. It works. It could sound a little bit strange, but you do want to acknowledge their presence and thank them from being there. Now what you were going to understand in this class and in all of my business English classes, actually, is that a way off? Being formal and polite in English is constantly introducing what it easy that you are speaking about. A business meeting is absolutely no different. So the first thing that you want to do is you do not want to jump in straight away with the content. It will sound very cold, detached and word. You want to first create a personal touch and to acknowledge people's presence and thank them for coming to the meeting. It's not something everybody likes to do to go to a meeting. People were busy. They have lots of work to do. So it sets a really beautiful torrent, very friendly toward to first off, thank everybody for coming to the meeting and just acknowledged their presence. That's the first thing that you're going to be doing in the opening off your meeting. 7. The Meeting Structure The Purpose Speak Better English How to give a meeting in English: All right. So once you have opened your meeting of the next thing you want to do is explain the purpose again. It's still not time to jump into the main points off the meeting, like over saying before, we like to give all of our background information before and then head into the actual meeting. What this does is it gives people a sense off assurance. They feel like, Okay, everything is organized. I know why I'm here. I know what we're going to be speaking about. And everything is very structured. If you jump straight into okay, duties and do that and we need to speak about this, people feel like, Oh, what's the meeting about? What am I doing here? I'm so lost. What is it that we're speaking about? So in this section, you want to be talking about your purpose and just very quickly explaining to everybody listening to the purpose of the meeting is the purpose of the meeting to come up with a new plan to brainstorm on, just to review a report to come up with some new ideas. This is what you want to do, outline the overall purpose off the meeting 8. The Meeting Structure The Goal Speak Better English How to give a meeting in English: Okay, Next up, he's talking about your goal, which is different to the purpose. The purpose of the meeting is the reason why everybody is sitting in front of you and your goal is what you want to accomplish by the end off the meeting. What result do you want to obtain by the end of the meeting? So a gold obeyed, for example, by the end of the meeting that we want to have come up with three possible solutions. We want to have come up with two possible brand names for this new project. It is the objective off the mating. And again, it is fundamental because it gives people a sense off why I'm here and what I need to be doing. Because if you state the goal off the meeting very early on, people are going to be thinking about it. And if the goal is, for example to come up with two new brand names for launch throughout the whole meeting, they will be using any information provided to try to come up with these brand names so they will be actively participating in this exercise. So you are more likely by the end of the meeting to be able to get this feedback and results compared to if you state the goal at the end of the meeting, people think I didn't know that. That's what we were supposed to do. I didn't think about that. Let's have another meeting and then I can tell you and it's just not productive. So it straight after your purpose, make sure that you begin to outline the goal off your meeting. 9. The Meeting Structure Instruction Speak Better English How to give a meeting in English: All right, Next up is giving instruction. So obviously all business meetings are different. If you were having a brain slowly business meeting, it is going to be respectively laid back with lots of chatting and maybe some group work compared to a traditional meeting. If you need to present some information where you have a power point presentation, for example so depending on the meeting, your instructions and this structure per se off, your meeting will change. However, I do highly recommend to give instructions outlining what do you expect off the people attending the meeting after you've stated your goal? And this means you know, saying that I can this'll meeting will last for one hour. So you state the time give them an indication on how to approach questions. It could be okay. Please hold all questions to the end, or we will have a a section in the middle of the talk. We'll have questions. You can let the north if there will be a break at all in the meeting. If they are required to take notes if they will be into, you know, split off into groups, any particular guidelines off behavior or off exercises. You want them to be drinking the meeting. It is very important to state this at the beginning because this ensures that you are going to have the meeting that you want. If you want everybody to be sitting in silence, you tell them at the beginning and artfully, they would do this. If you want everybody to be chatting and asking questions and brainstorming, if you tell them at the beginning off the meeting, hopefully you will get this behavior. So this is very, very important and also is very nice, as you know, a listener to your meeting to be given these instructions because it feels like, Okay, this meeting is super organized and know what's expected of me. I know what I have to do. I understand the time limit. So it stops random questions coming to their head while they should be listening to you, which means it increases their sense of engagement and understanding off what you are talking about. 10. The Meeting Structure Main Points Speak Better English How to give a meeting in English: okay. And now, finally, we are talking about the main points off your meeting. So this whole section prior to this was all the sort of long introduction off getting people ready for the meeting. And now this marks and meeting itself. This is where the actual topics will be addressed. The issues will be spoken about now. It could be that a meeting just has one main topping. It could have five main topics. So the way that you do choose to order them and to speak about the can, very depending on the length. If you just have one main topic in my opinion, I would suggest very freely Go ahead, speak about it for the allocated time that you've assigned yourself. However, if you are working through maybe five or six main topics, it could be a very good idea to maybe take a short break in between every two. Maybe pause and give a meat presentation summary. Give some time for questions. Give some time for people to write down some questions. If you still want to hold questions to the end, it can vary. This comes with your ability to judge your audience again. It could be that everybody is very engaged. And you don't feel like you need a break between stating your points and you can just freely, you know, say the mall Orrico ability start to see people becoming on focus losing concentration. And you need to decide in the meeting on the spot to take a short break. So this is totally up to you. But when talking about your main points, the most important thing that I want to tell you regarding the structure is it doesn't come at the beginning off the meeting. You need to first go through your whole introduction and then this is at the middle off the meeting when you were giving your main points. 11. The Meeting Structure Questions Speak Better English How to give a meeting in English: and once he's gone through the main points of your meeting, you are organ to receiving questions or even asking questions. It really depends on the content off your meeting. Now, in regards to questions, it also is subjective to the mating. It could be that you just don't have time for questions. It's something that I do encourage everybody to incorporate in a meeting because it does, like feedback, really open that flow off communication if you don't have time to ask questions. Another option is to ask people to write their questions down. Put them in a suggestion box. You can open up an email thread. They can come past your office. Whatever option. You think he's best outside of the meeting if you don't have that possibility in the meeting. If, however, you do have time for questions, generally they are kept towards the end, and we normally leave about 10 or 15 minutes for questions. Again, it's subjective to the meeting. If your meeting is heavily based around brainstorming and feedback, your section for questions will be a lot longer because the whole point off the meeting is really to get that feedback from the listeners it is just a standard information based meeting. You could probably five or 10 minutes at maximum four questions because it's not heavily focused around that again. Like I was just saying in the lesson before, If you do have many, many main points, don't be scared to go ahead and divide your questions and allow people three minutes in between each main point to ask for questions in regards to you asking for questions and opinion. This really again. It depends on your type of meeting. Now, if it is just a standard information one way meeting, you could just ask your questions at the end and simply said, Okay, what do you think about this? Or what do you think about that? And you can leave it at that. If it is a more interactive meeting and you are really relying on feedback and reviews from the people listening, I would suggest after every main point that you have a doubt about that. You want a question about that? You want to ask a question about just to go ahead directly and ask a question again in doing this third dewberry mind and watch the time like what I spoke about before because answers can be longer and you can get caught up in a different conversation if you go off on attention, so just very mind with that. 12. The Meeting Structure Summary Speak Better English How to give a meeting in English: Okay, now let's talk about the summary. Now we have two different types of summaries. We have an end over meeting summary. All we have a meeting meeting summary again. Like the question topic. It does depend on the length or no meeting, but summary is 100% crucial now, going with the option. Firstly, with an end of meeting summary, what you want to be doing here is just concluding all of the main points and that you stated sometimes it's normal. Even though we are adults, people do lose their focus and concentration. So you want to remember that whatever you're saying at the end of the meeting, it's going to be what they're going to remember the most, because it is the last thing that you've said. So you want to pick and choose the main points that I the most crucial and really highlight them in your summary. So that is the take hormone information for them, and that's what they're going to remember in regards to the second option off a mid meeting summary. Again, if you're making east length Lee and there's lots of numbers and statistics and it could be a big confusing. After each main point or made section, I would pause and give a meeting meeting summary and say something like Okay, so so far we've spoken about this this and this and understood thes three topics. Let's move on. When we're looking at summaries, they don't have to be very long. Just like when you were writing in English essay, I would say between three and four sentences just to recap everything. And the goal here is to make everything as clear as possible. So if threat the meeting you have found that people were asking many questions on a particular topic because maybe the way that you explained it wasn't efficient. You know that in your summary you want to redefine that. You want to re summarize that just to make sure once again, that everybody understood everything 13. The Meeting Structure Questions and Feedback Speak Better English How to give a meeting in Englis: okay. And the last part of your meeting structure is feedback. So it is optional. I do really advise it. The majority off my students getting business meetings do we use thes And it works very well at the end over mating. Wanted 13 question than your summary. Everybody is very happy. Encourage feedback. Asked people what they thought to the meeting. Maybe you can personally ask them. You know who you have enough confidence with what they thought of your performance if they were able to understand certain points. But more importantly, what they thought about what you spoke about in the meeting that they agree with you. Did they disagree with you? Do they have any opinions or further suggestions how to handle things? Overall feedback. It really opens the door. Four communication. And it just gives your meeting a very nice finishing touch that leaves everybody very satisfied and happy because they don't feel like they just had to sit there listening toe a big chunk of information. They do feel very involved and that they participated in the meeting. Not that they were just passively in the city. So the end of the meeting is the best time to be having a look at feedback just after the questions 14. Expressions for opening the meeting Speak Better English How to give a meeting in English: All right, So now let's move in and start having a look at the K vocabulary and expressions we can use throughout your business meeting. So we're gonna go back and have a look at the opening off the mating and go through some expression that you can use. Remembering that in the opening, you other to welcome, acknowledge and thank people full presenting themselves so you can simply say thank you and everyone forgetting here or being here on time. Or I really appreciate you all for being key today. Thank you, everyone for coming or good morning. Good afternoon, everyone. Thanks for coming here today. Or since everyone is here, let's begin with the meeting. Or I would like to extend a warm welcome to George, who will be speaking in today's meeting. Or even can we all welcome George, who ease out team manager and will be leading our meeting today? What you can see is a nice list off expressions that you can use to open your meeting. The expressions I started off with in the beginning, weary regards to thanking and acknowledging. And then we had a look at some alternative solutions. If you are having to orb in a meeting for another speaker and lead into that transition. There was some other options there as well. 15. Expressions for getting peoples attention Speak Better English How to give a meeting in English: Now let's have a look at how we can get people's attention now. This is particularly important because, obviously, especially at the beginning, off a meeting that you may enter a room with 10 other people that have bean sitting there for a while chatting to each other. So you have lots of small talk and conversations going on. So in order for you to actually begin the meeting, you need in some way to be able to get people's attention. So here are some common expressions that you can use to do that, and you will have noticed that I have included some very common idioms as well. Two Using these expressions just so they sent as color, cruel and natural as possible. So the 1st 1 you can say is Okay, let's get the bowl rolling. Now Get to the bull. Rolling is an medium that we use to say, Let's get started so you can say, OK, guys, let's get started or Okay, guys, let's get the bull rolling. The next expression, you can say it's all right, everybody, I think it's time to get down to business. I think it's time to get down to business again another idiom. Get down to business, which means let's get started. Speaking about what we need to be speaking about. Let's get working. Let's get started working. Alright, guys, let's get down to business. Another simple way to use it without having to use an idiom use. Okay, guys, shall we get started? Okay, guys, shall we get started? And show is a very polite way to ask everybody in very inclusive language. Hey guys, let's get started with the mating. See and say All right, Shall we get started? Another way to say he's alright guys, it's kind of getting late, So let's get this show on the road. Alright, guys, it's kind of getting late, So let's get this show on the road. Another idiom for you. Let's get this show or thus show on the road means let's get this in this movie. Let's get this meeting happening. Let's get the event off. This meeting started, so it's just another way to say Let's get started. You could say, Alright, guys, it's getting late. Let's get this show on the road. So those were the common expressions that you can use to get people's attention. Obviously with a forceful, loud voice with lots of confidence and great body language. Using these idioms is really going to get people's attention, stop them from talking and get them engaged in water tease you're speaking about. 16. Expressions for time managing the meeting Speak Better English How to give a meeting in English: So how can you time manage meeting? That is how can you be aware and watch the time. But also tell people that you're speaking to that. You have a time limit. That's what we're gonna have a look at now, The main thing that you want to do is just be as direct as possible. Obviously, people who are in your meeting, I know that they're not going to be there all day and they know that you do have a set schedule. So when you feel that things are going a little bit over the time or you are spending too much time speaking in one particular topic, don't be scared to say, Alright, guys, look, I know that you have a lot to say on this topic, but I do have to stop us here because we need to stick to the schedule because we are almost out of time because we still have a lot to get through, and I'm afraid we don't have enough time to do that. So it's, um key expressions that you could use are these ones here. We are running out of time for this meeting, so we really need to head. We are running out of time for this meeting, so we really need to move a hit or you can say, Well, guys, that's all the time that we actually have for this meeting. So we're going to have to speak about these topics another time or you could simply say I do apologize, but I'm afraid we've run out of time for this meeting so we can talk about this next Monday when we are having to apologize and say something a little bit negative. But we want to do so in a very polite way. We used the expression, I'm afraid. I'm afraid we've run out of time. It's like we say, Oh, I'm so sorry. I wasn't aware of these. It's not my responsibility. I really want you to keep speaking, but the time doesn't permit us, so it's a very polite way to say something like this. I'm afraid we're running out of time. I'm afraid I can't answer your questions. I'm afraid we're going to have to cut the meeting here. So all these expressions are absolutely perfect for you to be using in order to understand how to time, manage your meeting 17. Expressions for managing the meeting Speak Better English How to give a meeting in English: all right. Now, let's have a look about how to manage a meeting. Now. Manager meeting is very important because as the host and the speaker of the meeting, you are going to be acting as a facilitator. You need to facilitate the communication, which means I understand when to allow people to speak, but also more importantly, a more difficulty when to cut people off and get them to stop speaking. Because they may be rambling, it could be off topic, and it's time to move on. So we do have some satel polite ways to do this in English. So if somebody is wanting to comment on what you're saying, you can very kindly and gently say Yes, sure, but please be brief. We feel comment. We do have a lot to get through, and just here you are very subtly instructing them that, Yes, I'm very happy for your participation, but pleased to be brief, because we have a time limit, the next expression that you can use, and particularly when you're in the middle of a discussion and one person is asked a question and another person is giving a comment and things are moving away from the topic off the meeting and you're getting off topic. You can see our guys look, I think we're getting a little off topic. Let's come back to what we were speaking about. And again, you are just very politely highlighting the fact that okay, what you're doing is fine having a conversation. But we're getting a little bit far away from what we need to be speaking about. We're getting off topic. So let's come back to the topic off the meeting the next way that you can express this, which is a little bit more direct and forceful. However, if it said in the right way, you're going to give the right feeling, you're simply saying we're really not here to discuss that today. So it can be that in the middle off a presentation, lots of people have questions. When it is the right time to ask questions, they may ask you something that really is not relevant to the meeting. It's not something that you need to be covering, or it's something you will cover in future meetings. So the best way to handle that s okay. Thank you so much for your question. Today's meeting isn't really about that topic, but I'll be happy to, and that question at a later time or next week's meeting will be covering that, or we will be getting to that issue later. Wrong in the month. OK, so it's a little bit more direct. However, if done with a gentle Turner voice, smile in your face. It won't be taken off in offense, so it's totally fine to say All right, so these were the main expressions that you can use when you are having to manage a conversation when you're in doubt and you don't really know what to do. The best thing that you could do is when you're hearing lots of chatting and lots of people getting off topic. Just take a deep breath and think, Alright, guys were doing really well. Thank you so much for your participation, but we do have a lot to get through and feel like we're getting off topic. Let's just come back to the meeting Gore. Alright, guys, let's just stop here and we'll continue this discussion at the end of the Maiti. Don't be scared to have to interject in order to facilitate the meeting because There is nothing worse than losing control off your meeting because you just take a step back and you don't want to interject. And then everybody starts talking one on top of the other, and you have a kind of school classroom situation, which is what you want to avoid. So these expressions are here to really help you manage that situation. 18. Expressions to state the purpose Speak Better English How to give a meeting in English: Okay, So next up in our introductory phase off our meeting is stating the purpose off the mating . We have some key expressions, of course, that we can use to do this. And it's heavily focused on linking word What you want to avoid doing in your meeting from this point on, where you're talking about purpose, goals, instruction and the main point is to very directly and adopt point the information. It sounds a little bit aggressive and disinterested, and like I was saying at the very beginning off the class, we always like to give a context in regards to what was speaking about introduced everything make people very aware of the information that they are receiving. So when we are needing to state the purpose of something, we do so using linking words. So here is a list over some off the main expressions that we can use. So the 1st 1 is very simply our guys. Today we are here to discuss, for example, last month's and business reports. Today we are here to discuss last month's and business reports or guys. I've called this meeting sore that we can review last month's business reports. Guys I have called this meeting so that we can review last month's business report. Now, if you are addressing a group off people who are quite senior in a company, it is quite a formal setting. I do not advise you to address them as guys. This is what you would sir, to your own personal team or to your fellow colleagues. So if it is quite a senior group of people, it would just simply be efficient to say I've called this meeting to address last month's business report and leave out guys, or you can very simply say the purpose off. Today's meeting is to address the last month's business for Pull it. So the purpose off today's meeting ease to address last month's business report. Or you can use a new expression, which is We called this meeting to address last month's business report, and we called to the meeting. It means that we have organized and established this meeting, okay, just a different way to express this A little bit more. Call local. We have called this meeting to address last month's and business report or a little bit of a longer option is as you know we are all here today because we want to talk about last month's business reporter using the expression, as you know, implies that they have already received this information. This would be the case if you have sent out e mails prior to the meeting giving an outline of the meeting with the purpose goal and the agenda. If you have done this than using this type of expression as you nor we hear today is appropriate. Obviously, if you're giving a meeting and nobody knows why they're there or what the purpose is, it will sound very strange to leading saying as you know ours, or do keep this to only the situation when they do know while why they are there are. These are the main and linking expressions you can use in order to express the purpose off your meeting. 19. Expressions to explain the objective Speak Better English How to give a meeting in English: now similarly to speaking about the purpose of the meeting. Now we're gonna go through how to speak about the objective, which is the goal off your meeting again. If you can't remember the difference between purpose and goal and make sure you go back to the beginning of the class where I give that explanation for that is important to keep in mind. So these are some of the main expressions you can use when needing to speak about the goal off a meeting. You can begin them very simply by stating our goal for this meeting is to etcetera. Or you could say something like by the end of this meeting, we hope to Instead, you could say the main objective off this meeting is or through having this meeting were hoping to obtain by having this meeting were aiming to create 18 having basin meeting we are striving to create, for example. So these are the main expressions that we can use when we're having to speak about the goals off our meeting 20. Expressions to address past topics Speak Better English How to give a meeting in English: because and now I want to talk about some linking expressions that we can use if you need to address past meetings or past topics off meetings. So if this is a re occurring meeting, maybe it is your weekly team meeting that you have every Monday. Most likely, you will be speaking about things you mentioned in other meetings, especially if you need to review certain tasks or goals that you did or did not achieve. And again, one thing you want to avoid doing his dot pointing information. The feeling off smooth fluency in your meeting does come through your ability to use linking words. And these are one of those examples. So here are some of the main expressions you can use to do these. For example, as we discussed last meeting as we discussed last meeting or to continue the topic from last meeting to continue the topic from last meeting or sorry, last meeting we discussed ABC and this meeting we want to discuss E f. G or simply following on from the last meeting. Today we are going to speak about that, whatever it he's. So these are the main expressions again that you can use to link information from one meeting to the next 21. How to request clarification: now moving on to the part of the meeting where you may be actually interacting with the people that are listening to you. This could be because you were having a discussion. You are in the middle, all getting questions, hearing feedback, reviews, etcetera and in the stage of the meeting. It is fantastic because he have the involvement off the people that are attending. But it also may be the most nerve racking because that's when issues such as not understanding, confusion, needing clarification, asking questions can come into place. It can be one of those stressful situation. So what I want to talk about here is how to ask for clarification. Now, obviously, you know, being the speaker, you have a lot of pressure that people may not understand you that also being es Elona. You could have the situation where you know, understanding the people participating in the meeting. And what can you do in this situation? Presents itself while obviously leading back in with what we spoke about at the very beginning, off our class in terms of stage fright and confidence. Remember, you want to remember that your English easy your tool you're not being tested. You're not there to prove your English on. Expose your weaknesses. This is what you need. When you're having difficulty with listening, you want to be very up front and not pretend that you've understood everything. You want to expose that in needing another clarification, you need them to repeat what they've said and be totally confident about it. So here are some expressions to go ahead and do that. So you could very politely say I'm really sorry, George. I am not following exactly what you're saying. Would you mind repeating? Okay. This is a very kind and polite way to say I didn't understand anything. Tell me again. Okay. So you can say sorry. I'm not following. Meaning I'm no understanding. Call. Do you repeat what you said again? Using your motive herb cord to request information. So you will be very, very gentle and polite. The next expression you can use is I'm sorry, Jane. I'm not really with you. Can you repeat what you've said? Now? This isn't Maura Vaca. Local expression that asked native speakers use to say that I'm not with you doesn't mean the literal sense with somebody. It means with you in a mental sense. My brain is not with your brain. Meaning were no understanding the same information. So you can say Sorry, Jane, I'm not really with you at the moment. I'm not really with you on that point. Can you repeat what you said? It is a little less formal number Less. It is still totally polite and totally acceptable to use in a formal business English meeting. And the next thing that you can say is sorry. I didn't quite get what you mean. Could you Braniff forward again? A little slower. So this is in the case that you specifically would like them to speak slowly because you're having a lot of difficulty. You can use this expression. Sorry, I didn't quite get what you mean. Could you run through it a little slower? Ran through eat a little slower literally. Means Could you say what you said again? Slowly run through. Eat a little slower on the last expression that you could use is what do you mean by that? Exactly. What do you you mean by that? Exactly. This is quite a good, hidden way to ask somebody to repeat themselves without exposing that you don't understand because it's almost like just asking form or information. It sounds like you are very curious and interested in what they're saying and you want to hear Mawr. So it's almost an indirect cover up to know sure that you completely don't understand. What do you mean by that? Exactly. So, guys, these were the main expressions that you can use when you want to ask for a clarification to what someone has said. 22. How to clarify what you mean: now under the circumstance that it is you that needs to give a clarification. Maybe because somebody has directly asked you. Or as you're speaking, that you have understood you've made a mistake. People aren't quite following you and you want to re clarify what you have said. These are the main expressions that you can use now. Obviously, there is an endless list of ways that you could do this. But for the efficiency off this course, there's a lot of content here. I did keep it to just three or four expressions, just so you can probably memorize to and concentrate on those because you do have a lot to remember and get through. So these are the main expressions that I suggest you to use. The first line is saying what I'm trying to say, EADS. What I'm trying to say is, and this is great to use while you're speaking and nobody has asked you a question after you've stated something and you say confusion isn't What I'm trying to say is, and you give a explanation or by waiting until somebody actually asks you a question and they might say, What do you mean by that. And you can say what I'm trying to say is and then give you a clarification. The next way that you could do it by using an idiomatic expression is, well, in a nutshell. What I'm trying to say. Well, in a nutshell, what I'm trying to say, he's and then you continue one. So using the expression in a nutshell, it's like saying in summary on a brief description off all of the main points off what I'm saying, like a synopsis, even that shell, meaning without having to extensively talk about and really say everything in brief. This is my clarification. Okay, so this is a great way. It's using an idiomatic expression. So it's a good way to use a local English and lastly, a very simple expression. What I'm saying is that and then he could continue. What I'm saying is that and the rest of what you have to say So, guys, those were the main expressions that you can use when you want to clarify what you have to stay in a very formal and friendly way 23. How to ask someone to repeat: Now let's talk about what happened when you actually don't here at all. Understand what somebody has said, and you need to ask him to repeat that information different from a clarification. Clarification is when you kind of got a rough idea that you want to make sure you understood correctly repeated, I got zero. So please re say everything you just said. So here are some polite ways that you could do this. Now I just want to let you know I do have the majority of my students get very nervous in this area because I think that it's quite a negative thing. I have to ask somebody to repeat something, and I always tell them that it's absolutely not true. It is better to be safe than sorry. And you really don't want to find yourself in the situation where you pretend you understand, and then it's too late and you're asked a question and you have no idea what to say because you actually didn't understand anything. That is a very bad impression that you can make. So in order for you to be able to, very confidently, our somebody to repeat themselves, you need to remember that It doesn't matter if you don't understand something again. You're learning English, your no mother time. Everybody listening to you knows that. And they know that there could be some things you may know understand 100%. It also shows a lot off assertiveness and interest in what you're doing if you take the time to ask somebody to repeat, because it shows that you're being very attentive and you want to be careful to understand exactly what they're saying. So it does give off a very good impression when you do it with confidence with the right body language. So let's have a look at some off those main expression to you can use. So the first thing you could say, for example, is sorry I didn't catch that. Could you repeat it again? Sorry I didn't catch that core. Do you repeat it again? So catch That is a phrase over. But meaning I didn't understand. I didn't hear what you said called you repeated again. A very polite way to request the information another way that you could say these ease. I'm sorry I didn't hear you exactly. Would you mind repeating that and speaking a little slower. I'm sorry I didn't hear you Exactly. Would you mind repeating what you said and speaking a little slower? Don't be scared to ask somebody to speak a little slower. There's nothing worse. It's happened to me so many times. I've asked somebody to repeat what they've said and they said it with same speed and all I 30 our little and then for a second time alert room. And I think, Oh, no, now is that awkward situations where you've already asked them twice to repeat something, Anything. I can't ask you 1/3 time because I just look stupid. So I just have to smile and pretend. So if you think you're not understanding because it's a matter off speed, do ask them kindly to speak slowly. And you can use this again by using out formal modal verbs like, would you mind speaking a little slower? Could you speak a little slower? You can definitely go ahead and do these, and the last thing that you can use is sorry. I'm afraid I couldn't hear what you said. Could you repeat that again? I spoke about this in a previous video. When we are using. I'm afraid to say something negative. It's extremely polite. It's you're taking away the responsibility and saying, Look, it's not your fault that I can't understand you. It's my fault. I'm really sorry about that. And this you can definitely use paired up with. Would you repeat that? Another very polite way to request information. So these are the main expressions that you can use when you need to ask somebody to repeat themselves. Don't be scared to ask. For somebody to repeat themselves is a lot better than pretending you understand them. 24. How to share opinion part one: talking about how to share and express your opinion here. We have storm any different ways that we can do this for the purpose of this class. I've divided into three sections we've got expressing a strong opinion, normal opinion and week opinion, depending on what you're saying. So let's have a look about how we can express a strong opinion here. Some of the main expressions you can use. You can say I'm positive that or I'm certain that I really think or believe that. I have no doubt that I have no doubt that means I have no one part off myself that doubts this particular thing. I'm 100% certain, so this is the main way. You can express a strong opinion now, when we're looking at a normal opinion like it's not too strong. But it's not week. Either. We can use thes expressions. Well, from my point of view, I believe, or I think I feel that or I believe that I think that we're very simply, in my opinion now, having look at the week expressions that weaken you for opinion. I tend to think that means like I'm a sometimes think this I tend to think that it seems that implying that it looks this way, but maybe I could be wrong and it's not 100% positive. He seems that and it's possible that possible. That doesn't have debate on 100%. But maybe it's that so you could say this trend when we're having a look at a week opinion . We're always using words that imply possibility 50% yes, 50% in our because opposite to I'm 100% certain that we don't want to take such a strong stance now. This is how we share our opinion as a speaker. However, if you want to gather some opinions from your listeners, you can use some of these expressions you could say very simply, What do you think about it? Would you mind sharing your opinion? Can you add onto that, or do you have anything you would like to say? If you are in doubt and all of this sounds like too much vocabulary, you can very simply stick to what's your opinion? And it is still very formal, very polite and 100% accurate pretty much in all situations 25. How to agree with points: moving on and talking about agreeing and disagreeing. Now this could come up in two ways. In your meeting. It could come up because you are having a whole group of discussion and you're needing to express that you agree, or that you don't agree with certain opinions. Or it could come up in your solar presentation when you are referring to past strategies, past meetings or past results. And maybe you have found a new way to do something, and you need to express that you don't necessarily agree with something that you did in the past or you do agree with something. So these are the main expressions. Much like our opinion. I have divided them. I have divided them for a very strong agreement and eight partial agreement, also without disagreement, just to differentiate the two because they do tend to use different types of vocabulary. So let's have a look at expressions for just like an normal agreement, how we can use this in English so you can simply say I agree that or I agree with. If you wanted to say a person afterwards or very directly, you're right, you're I think you're right. I agree with you. You are right or a bit more of an idiomatic expression. You could say that's how I see it too. That's how I see two meaning. That's how I think of the situation as well. We share the same view. Therefore, I agree with you. That's how I see it, too. Or a little bit more informally. I can say I'm with George on that, meaning I agree with George on this point. I'm with you on that. I am standing next to you in agreement on this particular topic. And last day is just by using a very simple expression, saying, Exactly This is something we years when we are speaking English when we're having a conversation and somebody would say I think the project should be launched next month and if you agree, listening instead, I think I agree. But exactly, exactly, And just exclaim this expression and this totally made I'm with you. I agree to 100%. That is a great idea. This is a lot easier when you're having a two way conversation because sometimes constantly using formal expressions like it seems you're correct and I do agree with you can feel a little bit unnatural and interrupt, actually the fluency off the conversation. So if you are having a big open discussion, if somebody has commented something while you were giving your presentation and you agree with him, it's much better justice terms, lands it exactly and then move on with what you're saying. So these are the main expressions you can use for, like a normal agreement. Let's have a look at a partial agreement, which is like you agree, but to a starts and extent, and there is still a part of you that disagrees in some way. So you can simply say, for example, I agree with what George said to appoint and to appointment. I agree up into this point, and then from this 0.0.1 would. I don't agree anymore, so there's still some things that I don't agree with. Therefore, I have a partial agreement, or you can say, I think a lot of what you said Waas spot on, however, Or but and you contrast this with linking words of contrast, which makes me understand, you think what I said is quite great. However, there's something that you don't quite agree. Week now, This does use a expression spot on meaning exact. Totally right. So I think most of what you said is spot on use. Correct. But however, I think something else as well. And lastly, you could very simply say, I'm we fear to a point. I am with you to a point similar to our first expression. I'm with you. I agree with you to a point. And then I don't agree with you anymore. So these are the best ways to express an agreement and partial agreement for your meeting. 26. How to disagree with points: Now that we've had a look at how toe agree, let's address the topic of how to disagree again, another point that some people may be hesitant about, especially in English, because obviously, in your native language, if you have to disagree with somebody, you do know how to choose the right vocabulary. So nobody gets offended and you were still able to do so in a very polite way. Doing these uncomfortable things in English can be a little bit more difficult because off not being able to really feel the words and understand what they are implying. So the expression I'm presenting to you here, our whole 100% appropriate to express a disagreement in a very polite and gentle way without offending anyone. So let's have a look at them. Sorry, the 1st 1 He's to be honest, I have a different view. To be honest, I have a different view on, and this again is just saying Okay, I acknowledge what you say but have to be honest with you. I do see things in a different way, and to say I have a different view instead off you're wrong. I don't agree with you is very different because it just expresses you, have your perspective. I have a different perspective. I see things in a different way. We can still find a middle round, but at the moment we're not seeing things in the same way. So it's a very gentle, non hostile way to express disagreement in English. The next way is by saying I would have to disagree with you here. I would have to disagree with you. We're using our would have structure because again it is a lot more formal when we are expressing a disagreement because it's less direct. It is implying that it's almost like you're not choosing to disagree with them, but you have to do it because it's going against what you believe in. Instead of saying I disagree with you, it's so like, straight to the point I disagree with you because I think you're wrong and I'm better and it's very hostile. So I'm I'm sorry. I would have to disagree with you is implying I'm really sorry. I don't want to be disagreeing with you. I really acknowledge what you said, but I have no other choice but to do so. I'm sorry I would have to disagree with you next. A very diplomatic way off expressing this is I see things differently. I see things differently. Similar to the expression when we were looking at perspective. It doesn't imply the person is wrong. It doesn't even imply that you are right. It just acknowledges the fact that two people, two different perspectives and you're not pointing the finger or being aggressive in any way. You're just expressing that You see things differently. Think that I'm sorry. I see things differently now. Lastly, I want to touch on a very strong disagreement and how to do that. Um, we would even leading in two different ways that you could say, I'm sorry, but I completely disagree with you or I'm sorry, but I'm afraid I completely disagree with you. Two different options. I'm sorry I completely disagree with you or I'm sorry. I'm afraid I completely disagree with you. Adding afraid gives that extra touch off politeness off, not offending somebody. However, to express a very strong opinion Birth of these air acceptable to do so in a non offensive way. Now we use completely because I do need to imply that we disagree with absolutely everything that they've said, but beginning the birth expressions using I'm sorry, does give that touch of I'm really sorry. I don't want to offend you, but I do need to express myself now. Obviously, the impact that this is going toe have will depend on your turn of voice and your body language. If you're going to say in this way life, I'm sorry, but I completely disagree with you. It is quite forceful and aggressive. And your I'm sorry. We're turning toe a sarcastic. I'm sorry. However, if you have a little bit more of a gentle and calm torrents, I'm sorry, but I completely disagree with you in this way. You were coming across a lot nicer and a lot more polite. So you do need to gauge with your body language. All right, so these were the main ways that you can express disagreement in English 27. How to negotiate: Okay, So moving on from expressing our opinion, we are going to talk about compromising and negotiating, which again, depending on the type off meeting you could be having, might be fundamental. All might be relevant, but it is a good thing to keep in mind and learn, even for very basic things when you are asking for feedback and somebody gives you feedback that it may need a compromise or a negotiation even very simply changing the time of something these air some perfect expressions that you can use So it let's set off by looking at some key expressions you can use when you're needing to negotiate something. The first expression you can use is I would need some more time to consider your offer. So this is a great expression. Standard expression. New canoes When negotiating because you were not shutting them down, you're not saying no. That's terrible. I don't want to do that. You're saying I wouldn't need some more time to consider your offer. It's a good idea. I'm going to consider. It just needs amore time to think about it. So you were acknowledging them. You're giving what they have said value and you're using obviously would in a very polite way to ask for more time to review, to think, to speak about what they have proposed, the next expression you can use when you are willing and able to accept a certain condition . Um, back t depends. So you could say something like, I can accept your request or your condition on these terms or provided that. And this is when you actually want to negotiate and say, we can do this. However, you have to give me this. However, this needs to be changed. And to use these, we use a kind of linking word weaken Say, provided that given that. Okay, sir, I can agree with this provided that you do this for me, I can agree to this. Given that you do this for me, it's almost like an if clause you can directly use if as well I could do that if you decide this as well. So this is a perfect expression when you were actually negotiating something next off, he's aware again you want to negotiate, but you want to turn down what they've said in a gentle way. You can use this expression. I can see your point, but I think we're better off by doing this. I can see your point, but I think we're better off doing this. So this is a great way to do it because it comes in three stages. You've got first of the acknowledgement. I see your point. Meaning? I understand what you want to say. I thank you for your contribution, but I think we're better off doing this, meaning that I'm turning down what you're saying by using. But so I'm contrast ing your negotiation and we're better off doing this. You are implying that it's not your choice or not doing it for a selfish reason to turn down the negotiation or their offer. But it's for the best of the company over the best of the team. We are better off. We're better if we do this using your inclusive language. So these are the main ways that you can handle a negotiation in terms of expressions and vocabulary in English 28. How to compromise: Now let's talk about how to compromise on something. This is where you want to find a middle ground. You are willing to let go off something. So is the other person, and you want to find an area off agreement. So these are the main expressions you can use in order to compromise on a particular topic , you can simply say I understand, and I am willing to compromise on these particular topics. So this could come up, for example, when you have asked for feedback and someone would say to, I think that's a great idea. It's a good solution, but a durn agree with peace. If you are willing to compromise, you can very openly said. I take right. I am willing to compromise on these topics. These topics are open for discussion on. I am able to change my opinion or what I have said regarding these. The next thing that you could say is, What do you think if we were to do this instead? Now this is a very diplomatic, smart way to compromise again. This will probably be used or in the middle. If you have an open discussion in your meeting or towards the end of during questions, opinions and feedback. If somebody has provided a suggestion for you or feedback and you feel that it's not the best choice and you want to suggest something else, maybe compromising what you have said you could use this expression. What do you think if we do this instead? And the key here is to take a little bit of what they've said and take a little bit of what you've said and give a new solution to its a very diplomatic and kind way in order to kind of discard a little bit of what somebody said in order to compromise on a new issue. The next expression that you can use MAWR in regards to a formal business meeting. If the meeting is actually for the purpose off negotiating and compromising a business deal , you could use an expression like face. This is what I'm willing to offer in order to move this deal forward. This is what I'm willing to offer in order to move this deal forward. It is a very up front way to say Look, do what you want. This is what I can offer more than this I cannot offer. And the purpose off me offering this is to move on to the next stage off our deal. Even though it is a little bit more direct compared to the other options, it is still very formal and very polite. Okay, taken. Definitely use this. These were the main expressions that you can use when you need to compromise in an English meeting. 29. How to interrupt someone: All right. So how can you interrupt people speaking in your meeting? I do hope this doesn't happen to you, but people love to talk, and it is a very common things that don't be offended. If it does happen, you just need to be smart and know how to address this topic. Now, being the Hearst off the meeting, it is obviously your responsibility to address this. And one thing I would not advise you to do is ignore it because people who were speaking or interrupting a meeting not early interrupts you. But it does interrupt the other people at the meeting who are wanting to listen. Teoh. So you were doing this No early for yourself, but also the other people who are wanting to hear what you have to say. So these are the main expressions you can use to have to interrupt people who was speaking throughout meeting. So you could say if you're in the middle of a discussion and things are getting out of hand , you could say, Sorry, folks, Can I just interrupt you here? Sorry, folks. And I just get a word. Dean. Sorry, guys, Can I just come in here? and say this. You are figuratively asking to literally stand in the middle off their conversation and stop them from speaking. It could be because you want them to refrain from speaking. It could be because you want to get in an opinion because you feel like they're going off topic. The next thing that you can say is sorry to interrupt you, but or sorry to interrupt you, however, and if this could be followed by, but we're running out of time. But let's move on to the next topic because this is getting a little bit off topic. So sorry to interrupt you, but you compare up with any excuse to interrupt a conversation. Next way you can say is sorry. Can I just jump in here? Sorry, can I just jump in here again? Another very figurative way to say, Can I put myself in the middle off what you're saying in order to express my opinion now you can use this in two ways firstly, to interrupt a conversation so people stop speaking secondly, again to express your opinion. If you feel like things are going off topic if you don't exactly agree with what is being said and the last expression you can say is sorry, Could I just say one thing? Sorry, but I just say one thing. This is also important. Yes, obviously, for the reason of interrupting and expressing opinion, but also, if you want to re clarify something so it could be you asked a question and all hands are going up and people are giving you all sorts of comments that are kind of not related. And they've taken what you've said out of context, so you could quickly jump in and say, Sorry, guys, can I just say one thing? I meant this. I implied this. This is what I wanted to speak about and then give you a re clarification through interrupting them. So these are the main expressions that you can use to interrupt people or groups of people . When you are giving your meeting 30. How to resist interruption: next point I want to talk about under the situation off interruption is how to resist interruption. Meaning how to stop people from interrupting you from speaking now. Like what has Brooke But at the very beginning, off this class. And you want to give instructions and the reason One of the reasons why you give instruction ease to avoid situations where you're speaking and people are interrupting your because you let them know that questions are at the end. Questions are at the beginning. You give them a guideline on how to behave in the meeting. However, sometimes people are forgetful. So if this does happen, these are some key expressions you can use to resist interruption and maintain your focus, or you continue with the meeting and saying what it is you were saying. So the 1st 1 is very simply saying, Sorry, guys haven't finished what I was saying. Sorry, I haven't finished what I was saying And this you can just put your hand up. I'm really sorry. I haven't finished what I'm saying. And then you continue with what it is you're saying. Next one is sorry. Could I just finish that point? Sorry. Could I just finished What I am saying thirdly even Say just let me finish, please. I'm almost done. Just let me finish, please. I'm almost done. And the last point is I'll get to that in just a minute. But let me finish off what I'm saying. Now, I'll get to that in just a minute, but let me finish off what I'm saying. Now, this expression you can particularly use if you're speaking and somebody has interrupted you with a question or a comment and you don't want to disregard completely what they said , because you know that it is something you're going to cover later on in the meaty. You can say something like this like I will. I'll get to that point, Don't worry, but let me just finish off what I'm saying. It just gives them instruction on it is so much better than just shutting them off. Because sometimes if somebody has a question in their mind that quite eager to have it answered, and it can really distract them from what you are saying. So if you're able to put their mind at rest and reassure them that later on in the meeting this topic will be addressed. You're gonna have a lot more of their attention and concentration. So these were the main expressions that you can use in order to resist being interrupted during your meeting. 31. How to facilitate a discussion: Okay, so we have common to pretty much the end off your meeting. And like I've been talking about throughout this whole class, the end is dedicated to feedback questions on a summary. So now we're going to have a look at questions you can use to facilitate discussion. This is probably the time of the meeting way. You've been talking a very long time. You need a little bit of a break and you want to hear other people's opinion, so you need to be able to facilitate this discussion. Depending on your team, you may have people that feel very comfortable to just express themselves without needing to be pointed out. However, if you find yourself in the situation with you do really need to be given this feedback and generate a discussion, and people are holding back, you obviously will have more of a responsibility to be able to get that information out. So here are some key expressions you can use in order to do that. So you can say, for example, Oh, we haven't heard from you George yet. Would you mind sharing your thoughts? We haven't heard from you George yet. Would you mind sharing your thoughts. It's a very polite and formal way just to ask somebody's opinion. The next expression is a little bit more easy to remember is what do you think about that? So what do you think about what I said on slide four? What do you think about the reports from last month? What do you think about what George said to facilitate a conversation between two people? Or you can say, Would you like to add on anything about what I've said? Or would you like to add on anything in regards to what I said? Would you like to add on meaning? Do you have an extra opinion and extra thought? You want to contribute to what I have already said? Another expression you can use that includes your inclusive language, which addresses the whole group is what do you guys think about this? Does anybody have any opinions? Would anybody else like to share what they think? So here, unlike out, other expressions were not directing it toe one particular person. It is completely to the whole world, and here we are encouraging an open discussion with everybody. So they've were the main expressions you can use to facilitate a discussion, a feedback, a conversation after your meeting 32. How to summarize and finish a meeting: right. So you've come to the end of the meeting and almost the end of this class. We are up to talking about how to end a mating and how to give a summary. So remember what s very too bad at the very beginning of the class, depending on the length of the meeting that people could lose concentration. So you want to make sure that you are always ending your meeting with a nice sum up that highlights the main point that you want people to remember after the meeting. So here are the main expressions you can use in order to do that. So you can say, OK, I think that's everything for today. Let's wrap things up. Does anyone have any questions? It's a bit of a long expression and we're using afraid of. I will repeat it. So you could say, OK, I think that's everything for today. Let's wrap things up. Does anyone have any questions? So here you're not so much giving a summary your directly ending the meeting and asking for questions using the phrase over, wrap up, Let's wrap things up Main. Let's finish things. All right, let's wrap things up let's finish the meeting. Does anyone have any questions? Another way, A little bit shorter is by simply saying, I think that covers everything we've gone over enough for today. I think that covers everything. We've gone over enough for today, meaning spoken about everything. You don't need any more information. We are good to go. We finished our meeting next one again, using another Edie unease. Oh, we're out of time. Let's call it a day. We are out of time. Let's call it a day. Let's call it a day Main. Let's finish here because we have nor more time. I'm going to finish the meeting. We've run out of time. Let's call eat a day the next expression where we're looking a little bit more about a summary ease Before we go, let's summarise the main points we decided on in this meeting. Before we go, let's summarise the main points we decided on in this meeting. OK, so this would leading directly to your summary. It's a great way to link from a question stage or feedback stayed into your summary where you can then into your meeting. The next way to summarize is to simplicity Okay, So to sum up, todays meeting, We spoke about this. This and this. And this isn't This needs to be done using the expression to sum up todays meeting. And the last way to sum up is to simply say so. Shall I sum up todays main points? We spoke about this. This and this. So you are very politely requesting if you can give a summary, but obviously will give a summary. However, this just implies a sense of formality, so All right, so shall we sum up the main points of today? We spoke about this this and this. So those were your main expressions to end your meeting to give a summary. And that is how we're going to end this class, that you're did a fantastic job. 33. Conclusion: Congratulations, everyone. You have finished this class and I am certain that you are well on your way. It being absolutely prepared to face your English meeting. I hope that you enjoyed it. Ah, heart that it was beneficial before you. I just wanted to let you know if there any women here watching May I would like to welcome you to come and join my English four women community again, as you should have. The extra resource is that you will see in the last slide there is a link that will send you over to the Facebook work, which is the home off the community. And you can go ahead and access all off the free English resource is and events that I offer For those of you who haven't had a look at my other classes over on skill share, I have a to particular classes that could interest you in regards to business English, one for job interview preparation and one on giving an English presentation. Also, we spoke a lot about confidence in this class in terms off fear of speaking a stage fright , speaking in English and I have a fantastic course about four mindsets. That really does help anybody who feels very stuck and blocked with their ability to speak English because off fear. So those are some extra classes that are available to you here on skill share. Thank you so much for taking the time to be here and participate in this course. Best of luck with your future English and, of course, your English meeting. Take care, guys.