Most people have to work with other people. No matter how enjoyable a job is, it can become stressful and unfulfilling or downright miserable if human relationships break down. The first thing to realise and accept is that you cannot change other people. All you can do is to change yourself!

When someone says or does something to annoy you, the annoyance is not in the thing being done, but in your response to the thing that is being done. Things and actions are not in themselves annoying - the annoying lies within ourselves, in that response.

Developing emotional capabilities means unlearning old habits of thought, feeling and action. It also involves commitment, motivation, sustained effort and practice.

Nicole, Director @thepeopleengine focuses on the basic EI Coaching Principles in this class. It goes into the background of EI and why it is important to develop it, also introducing core EI skills and allowing learners to practise. And supporting learners to apply the tools back on-the-job.

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Check out some of Nicole's other courses on Skillshare:

Achieving Excellence Through Collaboration and Culture Change

The Ultimate Employee Brand Advocates Course

What Is Emotional Intelligence?

Building Emotional Intelligence

Learn How To Become An Emotion Coach [Emotional Intelligence]

Develop An Effective Emotional Intelligence Programme For The Workplace

Managing The Freelance Workforce - Course Sections 1 and 2

Managing The Gig Workforce - Course Sections 3 and 4

Manage The World Wide Workforce - Course Sections 5 and 6

Managing Multiple Generations

The Future Of Work With Multiple Generations

The Perceptions And Similarities Of Multiple Generations

Cross-Generational Conflict Solutions

Introduction To Training The Trainer - [Styles of Training]

Understanding Adult Learning

Design A Learning Experience - [A Course, Workshop, Training]

Modern Human Resources, Mini-lecture

The Role Of HR Is Evolving

Short Guide For Digital HR

Introduction To Organisational Design And Development

What is Organisational Design?

What Is Organisational Development?