Leadership & Management Masterclass - Skills To Empower & Inspire Your Teams | Paul Banoub | Skillshare

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Leadership & Management Masterclass - Skills To Empower & Inspire Your Teams

teacher avatar Paul Banoub, Leadership, Coaching & Productivity ACE

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

6 Lessons (33m)
    • 1. The Leadership Mindset - Do You Have It?

    • 2. Honesty, Coaching & The Mission

    • 3. Empathy, Togetherness & Feedback

    • 4. Change, Authenticity & Enablement

    • 5. Perspective, Empowerment & EI

    • 6. My Favourite Tips & Bonus!

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About This Class

In this class we'll take a look at the 18 key traits you'll find in many great leaders. We'll look at how you can apply those skills to empower and inspire your own teams. 

I've been a people manager for over 20 years at some of the biggest companies in the world. I've worked for inspirational leaders, and tried to develop my own leadership skills to inspire and empower my teams. I've observed great leaders at work and dissected what makes them so effective. And now I'd like to share. 

In this class we'll take a deep dive into what makes great leaders so special.

What characteristics do the people that reach the top of organisations exhibit? What makes them so special? Why do people follow their mission? How do they inspire others to be at their natural best?

We'll look at 18 characteristics that make great leaders who they are

We'll explore subjects such as 

  • The Leadership Mission
  • Emotional Intelligence
  • Empowerment & Psychological Safety
  • Inspiration & Creativity
  • Coaching
  • Honesty & Integrity
  • The Strive for Perfection
  • Perspective & Equanimity

At the end of this course you'll have a clear picture of how great leaders operate and you'll have the ammunition to be able to develop your own skills and boost your own chances of making it as a leader in your organisation. 

The course is fast paced, easy to consume, narrated with clear messages.

This is Productivity ACE - Let's get it done!

Meet Your Teacher

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Paul Banoub

Leadership, Coaching & Productivity ACE


Hello, I'm Paul - a technologist, people manager, blogger, YouTuber, public speaker & productivity enthusiast!

I have over 20 years experience as a people manager and leader at some of the world's biggest companies. I've led teams large and small. spoken at international conferences and delivered for high-pressure clients.

If you want to be more productive, a better leader, manager, coach & mentor then you're in the right place.

I'm dedicated to making work a great place to be by removing blockers, empowering people and creating a safe place for people to express themselves and innovate. 



We focus on these areas; 

Leadership, Coaching & Management

Using workplace psychology and emotional intelligence ... See full profile

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1. The Leadership Mindset - Do You Have It?: Hi, I'm pull Welcome to this skill share course about the leadership mindset. I'm a technologist. People Manager Blogger YouTuber on productivity enthusiast. I'm fascinated by the mindset off great leaders, and I want to know what makes great leaders who they are and what we can do to emulate them . This calls, We're going to take you right into the mind of great leaders. Find out what makes them who they're, what characteristics to the exhibit that makes them so special on what can we do to bring that to our organizations how to greatly to stay true to their mission? How do they crave feedback? How they drive their teams onwards, how they get the best out of people? Why do people follow these leaders? What is it in their mind set in their character that mixes? I want to follow these people. What is it with leaders that allows them to get more out of people? How the great leaders create such an environment for success Safe place to fail, a place where people can empower themselves? People could deliver people enjoy work and people could be passionate. Keep the stress levels down. Leaders have got something in their mindset that makes them able to correct this environment. And I really want to explore that in this calls leadership skills and not secret. They can be learned and refined and perfected. And we're gonna take a look at how to do that. We'll be looking at things from emotional intelligence, tow organizational skills were gonna be understanding how leaders inspire passion and inspired drive in there. People were gonna be exploring how leaders bring teams along on the journeys that they wish to follow to achieve their mission, Going to see what makes a great leader. We see y great leaders are who they are. And if you feel you've got the potential or desire to be a leader yourself, which I imagine you have otherwise you probably wouldn't be watching this video. I will work out how we construct. You're learning to bring on board these skills that will help you succeed. If you want to understand all about what makes a leader and improve your own leadership skills while you're in the right place, this is productivity s Let's get it done 2. Honesty, Coaching & The Mission: I think this video we're going to take a deep dive into the leadership mindset. We're gonna find out if you've got the characteristics that make a great leader on what you can do to improve on. We're going to explore tips, really to emotion, Intelligence organization, on people in Parliament. I've always wondered what makes a great leader what makes them special. Are there some sort of divine force off? They really strive to work and learn Skills required to lead are what traits Do you see that comin to great ladies if U S most manages, if they think their leaders, I think you probably get a lot of yes answers. And that's definitely not the case. Just in the same way that over 80% of people think they're above average drivers or have a great sense of humor. Well, you're going to get a lot of false positives with that. Leadership questions will study leaders for many years, and I'm always fascinated by what makes them that people there are what characteristics to the exhibit allows them to inspire and bring people along on their journeys. Working for an inspirational leader is an amazing experience. It's often noted that people join companies, but they leave managers. And importantly, being a leader in an organization is not necessarily related to seniority or position in an organization. I worked with many people at the top of big organizations who are most definitely not leaders on get things done by exerting their authority over others. On the flip side, there are people who are the very bottom of organizations who are most definitely leaders, and I just know in a position where they have the authority to perhaps affect the change that they need to. But they're certainly demonstrating many of the characteristics that make real leaders. If you've got great leader at your organization or even really poorly is them, do let me know in the comments. I'm really interested to hear your experiences. It's a sign number one of being greatly that is, you have a mission. True, leaders have a mission that they're working towards. They have a vision that have a desire. They have an end outcome somewhere. They want to get to. Everything leaders do is driven by their mission. It's their overarching goal. This means all their hard work has a point. All the hard work has an end goal. Being a leader is extremely hard. If there's no point to your work, then it's ultimately fruitless. So having that mission in mind that end goal is what keeps lead is driven and motivated on on track to achieve their goals. If you as a leader don't have that mission or end goal that you're working towards, well, ultimately will get disheartening. And crucially, your teams will see that. And if your team see that you're not motivators or that you've got a lack of interest, well, that will reflect on them as well. So in order to keep your team's motivated, it's important that your end goal is what motivates you. And great leaders will always have the end mission in mind. Great leaders also have humility on are able to change that end goal based on different circumstances, changing situations, the flow of the business or or the circumstances. And if the end goal changes or that mission changes are suddenly becomes something that might not be beneficial to achieve, well, great leaders don't just blindly focus on that end goal and lead their team off a cliff. The evaluate based on changing circumstances on can change direction, change course toe always achieve the best results. Many leaders actually driven by their guiding principles more than an actual business objective or business outcome. Leaders might want to change the culture that might want to change the empowerment of employees. And I don't want to change the direction or what a company stands for, rather by profit driven or business driven goals. Next sign of a great leader is You're a coach, not just the manager. Leaders are usually great managers, but leaders are almost always great coaches. Being a manager doesn't necessarily make you a leader. Leaders look to develop management skills into more of a coaching role on that involves developing a working on a lot of skills, more to do with empowerment, emotional intelligence, people relationships and helping employees develop solid supporting frameworks to able to solve problems themselves. Coaching isn't about doing it for people, it's about helping people do it themselves. Coaching involves open ended questions, building solid support frameworks and getting employees to think deeply understand their own capabilities for how they would solve problems. You're not telling somebody how to fix it, and you find great leaders exhibit much more of a coaching relationship with people that they interact with. The next time of being a great later is you are completely honest. Even when truth hurts, great leaders are accountable on their on their mistakes. Leaders have honestly running through their whole body. It's the core of what they do there. Never want to shirk their responsibilities. They're on their successes and they on their fairly. I guess we'll think it's easy, to be honest. I mean, if you weren't honest, you wouldn't really go very far in your job. You wouldn't build relationships. You wouldn't make friends. Well, most of the time. Yes, it is very easy. To be honest, it's very easy to honestly or nopal say that your team or yourself or whoever in your organization has achieved this great thing. But what about those situations when it all hits the fund, everything's boosted. The pressure is unbearable. Senior management are all over you. You feel like you're gonna crack. How easy, then, is it to be honest in crisis situations, I've seen lots of people sweep problems under the carpet or, even worse, look for somebody else to pin the blame on. That's no honesty would be able to put your hands up and admit liability in front of senior management. Say we messed this up. This is what we're going to do to fix it. This is what we're gonna do to stop it happening again. To stand up in front of thousands of clients and say We made a mess. That's really honesty and that is difficult. What you'll see from great leaders is 100% honestly the whole time. Great leaders will be accountable for the mistakes when they mess up that take the accountability on their shoulders, their communicate with stakeholders, they admit liability to admit responsibility. And they take the pen leaders tech failure on the chin, I admit accountability and thrive to bounce back stronger. That's true honestly, and it's not easy. The next sign off great leaders is you look to praise of the people, not take the pros yourself. As a leader, you'll be involved in a lot of stuff that goes well. That might be a great delivery. Might be business expansion. It might be empowering people to achieve great things. After all, that's what it's all about. Doing great stuff and doing it well on this is where great leaders come into their own when everybody's got the look for you. When your flavor of the month when you can't do anything wrong, great leaders look for somebody else toe pin the prayer zone. And it's not just a passive act of allowing other people in your team to accept the prince to accept the plaudits. Great leaders proactively and positively seek out people in their teams to pin the prayers on and ensure that they get recognition for the job. Done leaders find key contributors and make sure those contributions are completely recognized on Visible on the leader is more than happy to step back out of the spotlight. Of course, leaves aren't stupid and will find a time to get the credit that they deserve. But when the time is right, I never at the expense of their team. This is one the characteristics that I really love in a great leader, the ability to withdraw from the limelight yourself, put somebody else forward who might not necessarily have the personality or even desire to be able to push themselves into the spotlight and claim recognition to say, Hey, I did that. You might have a person who is much more of a more a shy character that doesn't want to do that and what necessarily go and find that praise themselves so praising others is very, very important, and you'll see great leaders doing it all the time. 3. Empathy, Togetherness & Feedback: I think this video, we're going to take a deep dive into the leadership mindset. We're gonna find out if you've got the characteristics that make a great leader on what you can do to improve. The next sign of a great leader is empathy. Great leaders have a fantastically empathetic response to their people. Great leaders can empathize incredibly well with employees problems, the problems of their team. This is a key characteristic of high emotional intelligence and something you'll find in abundance and people in leadership positions. High emotion Intelligence is one of the key enable. It's for people to move on in their careers and one of the key blockers that you'll see in people who aren't moving on in their careers to be ableto empathize with an employee to understand that the problems the employees having may not necessarily be problems that you might find important as a leader but to understand how the problems will impact the employee is a key characteristic. For example, a leader might not be an animal lover on an employee might have a loved pet that they just lost on be completely devastated by that might not necessarily trigger an emotional response in the leader themselves. But empathetically they will understand will put themselves in the shoes in the mind off that employees Onda understand exactly what impact that has to their teams. Next characteristic of great leaders is you'll often find they have a multitude of different styles. I call this the sports coach mindset. Great leaders understand that one size does not fit all. Everybody has a different style. Some people respond to a softly softly approach to get the best out of them, or this respond to a firmer approach, and the softly approach will not make any difference to them. Great leaders modify their interaction styles with people, according to the individual, to ensure that they get the best out of them and find what makes them tick. Leaders will be really conscious of individual personalities in a team how personalities affected team dynamic on what they can do as leaders toe influence personalities and influence interactions between people. Leaders are also highly aware of cultural considerations. Leaders are often managing remote teams. Teams that spread across the globe on cultural considerations come into play quite a lot there. Somebody in one country may not respond in the same way to the same stimulus as somebody in another country on good leaders recognize that. So you'll often see leaders swapping between different styles, wearing different hats according to the differing situations and the different people that they're dealing with. Its, unfortunately still, sometimes see old school leaders who have a one size fits all approach. And that's that approach may often be quite an aggressive, dictatorial, authoritarian approach to May. I don't like that. I think it's old school. I think it's something we should be moving on from. In the past, many people have got to positions of leadership by the one size fits all approach. Where of my way or the highway? Personally, I don't think that's what makes an inspirational leader. These people get results by authority. They get results by telling people what to do, exerting their dominance, exerting their authority over others. They don't achieve results because they inspire they don't achieve results because people want to work for them or want to follow their mission. The goal bow in the wrong way. In my opinion, in my experience over 20 years of big companies, this used to be pretty rife But now the good news is it's slowly dying out, and you're seeing people in leadership are much more inspirational, much more positive on much more people that you would like to follow rather than be told what to do Next. Sign of a great leader is your mission doesn't just benefit you. It benefits the masses. We talked about that mission that leaders have earlier. It's critical the leaders toe have that mission toe. Have that angle toe have that target to aim for, well, who benefits from that mission If you're looking at your mission, if you're looking at where you want to get to Andi, the benefits of achieving that goal are more or less benefits for you or your immediate area. Well, does not necessarily make you a great leader. The moral leaders mission benefits the wider organizes or even more than the wider organization that more that person will be regarded as a leader, the more that person will inspire and get people to follow them on that path. So good leaders have a mission, and that mission is always good towards must benefit benefit for a lot more than themselves . So looking your mission statement. Does it benefit everybody else, or does it just benefit you next? Up on the list off great leadership characteristics, It's feedback not just getting feedback, but two leaders. Feedback becomes addictive. Of course, everybody's encouraged these. There's to get feedback on their performance. But great leaders turned getting feedback almost into an art form. They become almost obsessed by it. Leaders start regarding constructive feedback is a drug because they realize it's one of the best opportunities to improve. So leaders are looking for all avenues to get feedback, whether it's from people higher than them, from people in the lower in the organization or outside the organization. To them, they're always looking for a different perspective on what they're doing. A different set of eyes leaders look to escape the echo chamber of people all doing the same thing or looking to work towards the same goal. Leaders look to take diverse perspectives, diverse opinions and differing points of view because those points of view could be incredibly useful in a feedback situation. And crucially, when leaders get the feedback, they don't just sit and admire well, they don't just file it in a drawer somewhere, they look at the feedback. They work out a plan to attack it. They work out a plan to address it, work out a plan to improve every single time. So well, feedback is really important to everybody in an organization and should be encouraged because it is one of the best ways that you can improve great latest turn soliciting feedback into an artful 4. Change, Authenticity & Enablement: theme this video. We're going to take a deep dive into the leadership mindset. We're gonna find out if you've got the characteristics that make a great leader on what you can do to improve. Here's another leadership characteristic. Great leaders know that they're not the source of all knowledge. Leaders regard themselves as conduits to getting the job done to achieving the business goals. They don't regard themselves as the people who do it. Even though many leaders may well no more than the people that they manage. Most leaders will regard themselves as the conjure as the enabler, as the catalyst rather than the expert themselves. Leaders devolved the subject matter expert rules to their teams on provide the framework in the support to allow those people to express themselves and deliver on. Then, crucially, when their results happen, leaders will step back from the limelight and allow their teams to take the praise to take the plaudits of a job well done. By empowering people to express themselves, leaders can ensure that their teams contribute to their maximum natural level on also bring their best Selves to work every time. This all helps to support the leadership mission. There is a caveat. Air leaders don't constantly differ their expertise level to other people. Otherwise they'll begin to lose reputation. So leave is ensure that they get the credit at the right time in the right way and again, never at the expense off their team. And, crucially, leaders will prove their worth at the right times. They'll make a difference when the chips are down in the pressure situation when everybody's watching, when a decision needs to be made on and made quickly, that's when leaders will prove their worth and make the difference. The next characteristic you'll see from a great leader is leaders are authentic and they care. So you push forward on your leadership mission. You're looking at yourself and thinking this is my real self that's coming out here. This is what I really believe in, what you're pretending to be somebody else. Some people are trying emulate a hero, emulate somebody they admire. Other people are setting their sights way above their station. Onda trying to shoot for the stars when they really maybe not capable of doing so. Some people are really good at pretending to be somebody else to get where they want to go . Great leaders tend not to do that when leaders do something they do because they believe it is the best solution to the problem. The best solution for everybody on that what they're doing matters. It doesn't matter the Western time, isn't it? So, if usually that clearly demonstrate enthusiasm, passion and belief in what you're trying to do, you'll inspire our teams to follow along with you. And that's what great leaders do. Great leaders inspire passion on get their teams to follow, because there could be seen that they truly believe that what they're doing matters on the occasions when belief does waver and motivation does dip when the chips are down, when they're really difficult situations. Well, crucially, leaders won't let that show a leader might be hurting inside and really want to throw the towel in. But that won't come across to their team. Leaders maintain a positive or a positive air. And if the leaders seem to be throwing the towel in what, why should their teams continue to follow? Well, there's a lot of characteristics that make a great leader clearly because I forgot what number this is the next sign of being a great later is you thrive on change, have a change being described as about moving forward. To get to a better place. You could be rolled over, or you can go with it. Either way, it's happening. Great leaders have got that mindset they don't regard. Change is something to be frightened off. The regard changes opportunity, a new time for development, time to move forward on the regard, changes and exciting opportunity as well. Not something to be scared off. Great leaders understand that changes almost always good. It's usually taking you to a better place. It's usually an opportunity to develop on bring more to the party. But crucially, while leaders may feel that way about change themselves, they also understand that no everybody else does. On that change to their teams and their people can be a terrifying event. To a team. Change could be one of the scariest things. It's gonna happen full of uncertainty, full of difficulties, full of worry, full of stress leaders help their teams understand the benefits of the change, understand how the change benefits their mission, understands and helps their team developed frameworks to be able to cope with any uncertainties are difficulty that change might bring. Leaders can help teams understand that change is an opportunity for them to get more out of their job. More progression, more out of the situation on employees there, often worried about security when it comes to changing situations where leaders can help communicate in the right way to make sure that employees fears are calmed in situations like that. So when change happens in an organization, you'll see plenty people emerging from the spotlight, because those are the leaders that thrive on change their the people who to them changes, not purchase opportunity. Know something to be frightened off. Great leaders can often be self deprecating. Good leaders can be quite humorous Sometimes. That's not to say there cracking jokes all the time. But you'll find leaders will be able to inject humor into a situation to change the mood or to make things a little bit more lighthearted. That's always at the right times. There's no good cracking jokes in the middle of a crisis situation, but leaders can time humor very well to just take the edge off certain situations and allow people to deal with something a little bit better. Leaders often use self deprecating humor as well, because a bit of self deprecation can be a way of boosting the standing of a particular team member or booting the standing of your of your subject matter experts. What kind of downplaying your own position so self deprecating humor is until that you'll find a lot of leaders actually using in certain situations. We'll be back in the next part of this video with more characteristics of what makes a great leader. 5. Perspective, Empowerment & EI: I think this video we're going to take a deep dive into the leadership mindset. We're gonna find out if you've got the characteristics that make a great leader on what you can do to improve next on the list of great leadership characteristics. Equanimity. So rather like the best poker players, you'll find great leaders react in exactly the same way when things are going really well to when things were going really bad, they don't bounce off the ceiling when things are going fantastic on their no in the depths of despair, when things aren't going well, they maintain that level of equanimity that level of best response so that they can have a clear head and process situations with the right mindset. You don't get Overreactions, you don't get huge displays of emotions. Great leaders have that aura, that presence that you know from A from a great leader, that their mind is in control. They're thinking rationally. They're not clouded by the emotion of the situation. They're allowing their best self to make the correct decision. This really inspires teams and helps teams feel comfortable because that when they can see that their leader is calm collected, unable to deal with problems in the right manner without being affected by the emotion of the situation. This could be very difficult because you're fighting against your own gut reactions. You fighting against your own personality and emotion. You have to have really good self awareness to be able to understand that the emotion is taking over and put a block on it, to allow yourself to to respond to a situation in the right way. Next on the list is awareness of self awareness of others. Awareness of situation. Leaders display extremely high levels of emotional intelligence when it comes to being aware of themselves, being aware of others and being aware of the overall situation that they're in. Leaders are super in tune with themselves and with their teams. Awareness is a key component of emotional intelligence, and it's one of the most powerful tools in the leaders. Toolbox. This is a really big subject in itself. So not going to dive into much detail here lead us said, will be more videos about this next on the list. Great leaders provide their teams with the framework to succeed. Leaders demand an awful lot from their teams to achieve the mission. But crucially, leaders set the team's upset. The framework upset the organization with the resources that they need to be able to succeed. That might be manpower. It might be technology. It might be rewarded recognition, but crucially, the teams are armed with the tools that they need to be able to get the job done. You'll find good leaders. Teams are well, resource, constantly challenged, well rewarded and compensated and have the tools that they need, given the framework to succeed instead of hospital passes. Leaders understand that people who have performance issues need help. No punishment leaders don't just ask why somebody Mr Deadline. They ask if that person is OK. They find out what factors have contributed to that deadline being missed. Maybe somebody's got a child sick at home. Maybe somebody's got problems at home. Maybe some somebody is suffering with mental health or depression Leaders get to the bottom of this. Leaders find out what the root cause of problems are. They don't slap people on performance management schemes because they missed some deadlines or haven't achieved the goals that they want to achieve. Great leaders empathize. They understand that performance issues at work can be as a result of deeper problems outside of work, so providing the resources until the teams need to succeed is something you'll find great leaders doing an awful long next on the list. Great leaders realize that leadership is a skill just like any other. Just cause a leader is in a position of responsibility or position of leadership doesn't mean that they have a divine special power that's got them. Their leaders understand that leadership is a skill that needs to be learned, affected, refined, developed and expanded. Just like any other skill. Leaders know that they need to constantly research, refine and develop their people management skills, that leadership skills in order to progress. They don't want to stand still. Leaders know that they don't know it all. They're looking at other leaders. They're looking at other people in influential positions. They're looking at other experts on working out what those people do. That there might know. I'm bringing those skill sets on. Board leaders don't look at other people as competition. They look other people as a potential source of knowledge, a potential way to expand their own skill set. So leaders understand that they need to keep working at the leadership game. They need to keep working, enhancing, developing on moving forward Leaders make people feel safe. Creating a safe place to fail is an incredibly important aspect of being a good leader. Leaders have no problem with their teams failing so long as their teams are experimenting, trying new things, expressing themselves that that's good. Creating a safe place to fail for people is a critical part of a leaders job. When things go wrong, leaders don't look to cook people. We don't look to slap performance management schemes on people they look to support coach and help them get better on when leaders make people feel safe off, those people will give blood, sweat and tears to support the leaders mission. Creating a safe place to fill boots in a vision boosts engagement boots morale. It lifts the bar completely for the whole team. I've worked in organizations where the slightest but idea was ruthlessly punished and exposed on what that did is it? It's stifled innovation completely. Everybody stopped coming up with new ideas because hey, what's the what's the point? There's too much of a risk off this idea and not working on me. Being highlighted is somebody who doesn't know what they're talking about, And I've also worked at places where ideas are massively encouraged. If your idea doesn't work, so what? Going to a different one. And that means that innovation flourishes. Great leaders look after their people that foster innovation. They foster trust. They know that when an employee is struggling that that employees might need help on their crucially provide that environment when employees can raise their hand and say, Hey, I need some helping Great leaders don't look to get the most out of people, like bringing out a towel to squeeze as much performance as you possibly can out somebody they look to help people, be it their natural best on last. On the list leaders have perspective. Leaders know that failure occurs. Leaders know that the path to their mission success is a bumpy one. The road is bumpy. There potholes. You're not going to get everything right. They're gonna be disappointments. They're going to be failures along the way. That constant strive for achievement. That leaders will push is tiring. It's draining. It's really hard work. And on the occasions that delivery doesn't happen on the occasions that mistakes were made well, leaders know that it's not the end of the world to you, Mr Deadline. We'll hit. The next one will keep moving on will keep going. That's the leadership perspective I leave is also no. At the end of the day, you can only do your best. It's either going to be good enough or it isn't so. Here's what I want you to do now let me know in the comments. If any of those tips have been really useful or you see those characteristics and great leaders that you worked with, I'm always really interested here those amazing stories of inspirational leadership because it makes me feel empowered. It makes me feel fantastic that there are so many great leaders out there that are striving , working with people with high emotional intelligence relating to people on building, building the frameworks for people to follow them. On those journeys. I want rid of that dictatorial old school shouting manager that just tells you what to do my way or the highway. I've had enough of that. We want people who in power we want people who bring people on the journey with them. We want people we can follow, and the more people like you and I study leadership, preach leadership on evangelized leadership. Closer will get to a situation where that type of leader is the rule, not the exception. We'll be back in the next part of this video with more characteristics of what makes a great leader. 6. My Favourite Tips & Bonus!: so thanks very much for watching these videos. As you can see, there's an awful lot that goes in to being a great leader. As you can see, there's a ton of work goes into developing the skills that you need to be in a high leadership position. Leaders are driven towards a mission. The full of praise furthers, and they have integrity and authenticity at the heart of everything they do the dedicated to helping the wider population, and they crave opportunities for improvement and self development. Leaders never want to stop learning. Leaders always want to refine their craft and make it into an art form. And crucially, leaders love to pass that knowledge on to other people as well. You'll also see lots of expertise in the area of emotional intelligence, situational awareness, awareness of self awareness of others. Emotion. Intelligence skills could be really and Airbus for people at any stage of their career. But for leaders, it's absolutely essential. It doesn't matter what level of your career if you develop situational and self awareness and improve your emotional intelligence, you'll find opportunities will open up all over the place. It really is one of the key foundational skills for anybody, not just leaders. People have been asking me which of these leadership characteristics, so I consider to be the most important. Well, that's a really difficult question to answer all of these characteristics. Act in concert with each other if you have one or two of them nails and you probably not quite going to be at the level for a senior leader or to be able to succeed in that type of company. But as you enter Tripoli, improvement at more of these characteristics to your arsenal. You'll find that your overall capability will improve significantly. You'll get better and better and best just like a video game. Each of these characteristics is a distinct upgrade on your overall capability and takes you further onwards to being that complete leader package. If I was forced to pick one of these tips that I found the most useful, I think it would definitely be the area of emotional intelligence. The awareness of self awareness of others in the awareness of situations literally unlocks a whole new world of opportunities. I remember when I was a young upstart thinking that I was the bees, knees and wondering why I wasn't getting anywhere. And then I discovered self awareness. I was much more with other people in the situations I was in. Once I cracked that things started to move. It really is that important. I'd also select some of the tips to do with empowerment integrity, creating a safe place to fail on honesty amongst your employees. Those kind of characteristics really helped build up an atmosphere of trust, a culture of trust in your organization. On once the leader is truly trusted than that, people will move mountains for them. Once you've created that safe place to fail, innovation will flourish. People will trust you on. Do you really get the most out of your team? So, empowerment, creating a safe place to fail. Honesty and integrity. Key key aspects off the leaders characteristic. I've even got a bonus tip that I didn't mention in this video. And that's one about making people feel important. Already talked about making people feel safe. Well, psychological safety is a fundamental human right at your workplace, far as I'm concerned. If you're not getting it, please report that behavior. But also making people feel important is absolutely critical making people understand that the job they're doing is valuable and contributes towards the overall mission, especially for people who might not have the most glamorous rules. Maybe they're an admin positional, something that's perceived to be Loreley or not as important as other positions. Well, true leaders will get those people to truly understand that they are a crucial part off the jigsaw. Although there's an awful lot to this, we can see that leadership is a skill that can be learned refined Bill on Developed. We can see there's an awful lot to being a great leader on If you've got desires to be in that kind of bracket, well, don't get disheartened thinking. There's an awful lot to learn. There is an awful lot to learn, but as I've said, each of these skills, if you bring it onboard, it creatively improves your capabilities. There's no magic wand here. All of these skills can be learned and studied, and you can build yourself to be a better leader. I would recommend selecting a couple of these skills to start with and trying to concentrate on those and develop those capabilities, and before you know it, you'll be flying along with the rest of them. And as you go about your daily duties, have a look and be aware of people you interact with demonstrating these capabilities that are rial examples in the business off people who are nearly in these characteristics. You can learn a lot from them. And who knows if you see those characteristics in some of your team? Or maybe you just don't have the leader of tomorrow and the more you and I and people like us champion, great leadership and study leadership try to understand what gives people the ability to inspire well, the better it will be on, the more we can get to a place where senior management is full of people in power. The old school manager is a thing of the past, and we can all move forward and get more done. There's loads more productivity tips at the productivity s YouTube channel. Do check it out and we'll have loads more videos on this platform as well. So thanks very much for watching