Kickoff your Public Speaking Career: How to Prepare and Deliver Amazing Presentations from A to Z | Amgad El-Sakka | Skillshare

Kickoff your Public Speaking Career: How to Prepare and Deliver Amazing Presentations from A to Z

Amgad El-Sakka, Trainer

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27 Lessons (1h 25m)
    • 1. Introduction

      1:51
    • 2. Why would an adult attend a course?

      6:29
    • 3. How do adults learn?

      3:54
    • 4. How do you prepare mentally for a session?

      1:59
    • 5. How do you conquer stage fright? 1 of 4

      3:07
    • 6. How do you conquer stage fright? 2 of 4

      1:40
    • 7. How do you conquer stage fright? 3 of 4

      3:44
    • 8. How do you conquer stage fright? 4 of 4

      4:07
    • 9. How do you handle an adult "class clown"?

      3:52
    • 10. How do you effectively answer people with short attention spans?

      2:22
    • 11. How do you deal with a heckler?

      3:12
    • 12. How do you respond to those who claim to have a point supported by experts?

      2:14
    • 13. How do you deal with who wants to know some information now without losing them?

      2:59
    • 14. How do you handle someone who attacks you and has other attendees' support?

      3:03
    • 15. How do you handle hypothetical questions without offending who asks them?

      1:35
    • 16. How do you professionally handle an attendee who loses the plot of his question?

      3:31
    • 17. How would you become physically prepared for a course?

      0:53
    • 18. How would you become "fluent" in body language?

      4:39
    • 19. How would you control every aspect of your session?

      3:32
    • 20. How should you have an effective presentation/material for your course?

      6:57
    • 21. How should you include effective games for adults in your sessions?

      1:58
    • 22. How and when should you take a break?

      1:48
    • 23. How should you begin a lecture?

      1:43
    • 24. How should you break the ice with and among your attendees?

      3:48
    • 25. How should you create an effective learning environment for adults?

      5:19
    • 26. How should you make your attendees want to listen to you?

      2:00
    • 27. How should you end a course?

      3:04

About This Class

Ever wonder what the difference is between an icon like Tony Robbins and any other trainer/motivational speaker?

In this course, we'll see together why and how adults learn. Then,you will be mentally prepared to deliver your session. Afterwards, I will help you prepare every physical detail about the course; from your body language to the logistics of the place you will deliver your training or presentation at.

Most importantly, in this course you will learn how to handle different kinds of questions, and how to end your courses on a high so that people would want to hear more from you.

You should take this course if you want to become an outstanding trainer.

Transcripts

1. Introduction: if you're here than you're considering or have already chosen a career in training or public speaking, you also want to know the importance off giving a great performance in your own presentations. So, congratulations you've accomplished your first and maybe the most important step in your career, which is know when what you want so welcoming stuck toe where you will learn and apply the techniques necessary to achieve your ago. First together, we're gonna learn about different patterns and how to handle different learners. Next, I'm going to train you on how to prepare yourself both mentally and physically, so that you can start your lectures fresh and focused. Then I'll show you how to ensure an outstanding beginning to keep your audience engaged throughout your lecture. Later, we're gonna dive into the lecture itself, discussing the material, the games, how to handle our humor, how to handle humor and questions, etcetera. Whatever needed to keep your students hooked up and make sure they get the most benefit easily will be covered in this course. And finally, you're gonna learn how to endure lectures and your courses strongly as well, and keep yourself prepared for any upcoming successful performances. By that time, you'll have achieved the second step successfully and you'll be ready to go on to the third step confidently, which is training and affecting hundreds and thousands of lives out there. Good luck and see you throughout the course. 2. Why would an adult attend a course?: Welcome to the first lecture off this course in front of you. You can see a photo off someone who looks pretty lazy and is laying on a couch, probably watching TV because he has a remote control. So my question is, in your opinion, why would the person like that leave disposition this comfortable position on this comfortable couch and attend the course or a talk or a lecture or even workshop? The answer can be for four reasons. The first reason is to develop a new skill. That new skill will definitely help him to become a better person. The second reason is the second reason is that he may also need to acquire some new information from this training session on that new information may also make him a better person or may make him feel more worthy. I mean, to increase a self esteem, which can be the motive. You see, some people attend training sessions in order to fulfill some feeling of imperfection inside of them. At least that was the case off one of my students once. He was 60 something years old, and he lived his life in wealth, but he was taking courses in order to fulfill in order to fulfill that desire, he always felt that he needed to learn something new. He didn't really need a skill or some new information because he was retired. Also, the case you're going to find revolving audience off any workshop or event is to improve a professional competence that leads to improving the social status off someone by improving the work directly. There is something else you need to know before thinking about training or delivering a session for adults, and that is the fact that they're really different from Children. Off course. This isn't rocket science for you, but it needs to be addressed because some people like myself at the beginning of my career as a trainer. When they get on stage, all they can think about is how to handle the course by setting rules. And unfortunately I fell for that because I was subconsciously subconsciously trying to copy what my teachers used to do with me when I was a child. Anyway, we need to address the difference between Children and adults as learners in order to try to relate more to adults. When we deliver a session firstly, Children rely on others to decide what is important to be learned. I mean, you'd rarely and I mean really find the child, arguing about the importance of a part that you're teaching because he simply doesn't have any background to compare what you're teaching with what he has in mind as a background. Or in this frame of reference, however, adults have to decide for themselves what is important to be learned because they simply may or may not have a treat some background about basically everything in the world. Regardless, they will compare what you are saying, what we have a mind and toe the background and experience about life. And that's why you may find some adult attendees who literally black how during the session , because they simply think that the sport that you're covering during a session is not important. So you need to come. You need to communicate the importance of what you're saying toe adults by comparing it to the frame of reference. And that leads us to number two, which is that Children expect what they're learning Toby useful on the long term future. Most of them realized that at least, and that's why Children may be learning about math or science at a young age, hoping that this will lead to their dream jobs in the future. But the same can be said about on boats. We expect our learning toe. Give us immediate results, and that's something you need to consider as a tree. You need to do so because they may simply get bored. If they did not feel that what you're saying will be immediately useful and most won't be patient, or at least not as patient as when you said the right expectations from the beginning, and you need those to build toe the toe. The final conclusion, step by step. This is. That's why I started decision by buildings, right expectation for you before buying the scores. You'll be really bored listening to me right now. But I told you from the beginning, and I built it in your mind that we're going to take simple, small steps in order to make you a great trainer and a great presenter, and that's what I'm doing right now. I'm teaching about your audience on how to really be in their shoes in order to understand what they understand on or about their expectations and therefore deliver. What do you want to hear? Number three is actually something that you will want to use to your advantage. And that is, Children cannot be used as a boats can be used as a frame of reference in your session. So, for example, if you're given a course or a session toe a variety of people about motivation, and those people would like to be trainer someday, one of them has actually some background about training. A motivation. This person can be a great help for you because he simply thinks that he has enough information to argue with you. But you can use that to your advantage by relating to him over time. For example, when you say in your motivation course that in order to motivate your audience, you need to find their purpose, you can say, and that's something that X here off course will agree with me. Boom. You earned his trust. This X now will be nodding and actually happily nodding because you simply related to him. This person will be happily nodding because you're referring to him and you're admitting and acknowledging his experience and you're trying to use that in your course. Finally, if I were to summarize this lecture in a nutshell, it will be the following points Number one. Trainees want tens on experience and things they can use now, especially adults. As I said, number two adults have less time available to be engaged and learning new to the many responsibilities. So don't take it personally. If your audience guess gets distracted in the middle of a session, they simply may have had the rushing thought to the mine because of the responsibility. If we have the responsibilities, those responsibilities actually limit their attention span and raises the expectations because they simply took some time from their life, which is full of responsibility. And they're trying to attend a lecture. So you need to make sure that this time they're spending in the lecture is worthy. Number three adults do not necessarily view the trainer as an authority figure, but rather as a source for information because, as we said, they compare what you have to say to the background and experience about life toe their background. Last but not least, adults rarely viewed themselves as learners, but the season themselves as other personas like partners, houses husbands, wife's professionals who have come to this course in order to learn what you're delivering in orderto develop a skill, acquired new information for Phil inner desires or to improve professional competence. 3. How do adults learn?: Have you ever wondered how adults learn? I mean, what pattern do the follow what sense do the use? This is very important for you as a trainer in order to know how to deliver your information to the audience in their own way of understanding, not in the way that you think they should understand or that they would understand. You see, there are many learning styles, but I'm going to talk now about the most famous three that you're going to face on daily basis. You can actually have fun with these after we're done with them. You can test them on your family or friends by giving them some information in each of the styles that I'm going to teach you right now. Just know before we start that these are in templates. A person can learn with door more styles. Okay, with that settled, here we go. Number one of the visual style. That style learns things the best when they see them in mind maps or bright colors when they see a chart. This kind of learner prefers to use mind maps, as I said, which are completely different from the second type, which is the auditory. The auditory time depends on having the information. They could simply not look at you while you're delivering some sort of information and they will be totally focused. That's the trap that I had fallen in in my early days as a trainer. You see, I know this one of the students looking It is no book or even do the link. And when I asked them whether they were focusing with me or not, they would say Yes, I would ask him. I would ask them some follow up question and you would answer it, so I would feel surprised by that. But later I found that, yes, they do understand that they were focused, but by hearing not by looking at me or staying in the board or something. The third type may be the hardest, because this type is the tact oil. That means this type refers to do stuff. Dealing with this type may not always be available, especially when you're delivering some large talk like debt talks or something. This will be really hard because you may not get the chance to really get them to do something. Whoever asked them to simply solve a little riddle or think about a question will do the trick for you because this part or this type likes to be involved directly in the training material. They are the least passive learners, those tactile people, which is really good because they keep the training session life. Now, if you want to know your own time, there is a link in. The resource is that has a free test that you can take, and it'll tell you the results about your learning styles. If you do not know, most people do know from the first sight of what I'm saying, but you know it's worth a try to take this free test. So as a trainer, why is this information important for you? You need to include all the learning styles in your session or in your lecture as much as you can. As I told you, you can simply address individual by showing them some graphs or charts and make your material look good but not too distracted. I will get to that later. You can address the auditory parts by playing some radio broadcasts related to the topic or Children. Some expressions, like rings, a Bell Matters speaking, Lend me your ear, hold your tongue and so on. Also, it's important to use the right tone variation on the right volume to gain these people's trust. Actually, you ca merge both and play a video, for example. Finally, for the tactile style, you can simply give them a brainteaser if you cannot have the chance. If you do not have the chance to have them do something in the lecture. So to wrap decision to wrap up decision, you need to know that we learn in different ways my own running cannot be as yours. You might prefer using mind maps. I might prefer pitting stuff in the right tone or doing something to remind me off the info . So is the case for all adults, and so you need to consider those learning styles in your search. Oh, and by the way, there are many more that you're going to find in the references of this lecture. Besides what we mentioned, which are the visual, the auditory and the tactile, I'll see you next lecture 4. How do you prepare mentally for a session?: So now that you've known ho, your audience are and you know how to motivate them and you have some general guidelines that will help you understand the audience and what they expect from the lecture. Now it's time to start actually preparing for the training or the course or the workshop or the event, whatever it is that you're going to be delivery. So the first kind off preparation will be the mental preparation on. Go to talking details about that because this is the first step. In order to be prepared for the delivery of whatever you are going to the differ, the mental preparation has some points that you need to be aware off. The first point off mental preparation will be the stage fright. Speaking in public is just a subconscious fear on their going to conquer it, and we're going to talk in details about that. The next lecture, the second point off mental preparation, will be humor. If you're not exactly the funny kind of person, it's so easy that worry, you know, going to fake it. I'm not going to make you uncomfortable, Andi, and I'm definitely not going to make your audience uncomfortable. I'm going to teach you simply how to handle humor. And I will help you become at least fund Toby Hurt. Not funny, just one. The last and most important part in the section is to have a good mentality toe handle questions. Because when you answer questions, it really shows how efficient you are as a trainer. And if you handle the questions part really well, you're going to increase the confidence point that the acting is give you as a trainer. You're going to be trustworthy. And if you have another event or something, they will be dying to hear you again. So get ready because we're going to have a very, very good mental journey in this section. 5. How do you conquer stage fright? 1 of 4: so the first step off mental preparation is to conquer stage fright Now. As I said earlier, most people have this subconscious fear off speaking in public, whether that is planned or it's just on the spot. So in both ways, before I introduce you to the secret off conquering that stage fright, I'd like to talk to you a little bit about your subconscious mind in a nacho. This subconscious mind is the part of your brain, which is responsible for the day to day tasks that you do without even thinking. We just learned them by repetition like, for example, walking, jumping, running or any kind of sport that you practice until you reach the level of acquiring that skill. This acquisition off the skill goes directly to the subconscious. Mind accordingly, when you practice your favorite instrument or let's say your favorite sport, you don't really think much about what you're going to do, at least not as much as in the beginning off this practice of practising the sport of this instrument because practice makes perfect, as they say, and this perfect is in your subconscious minds. The same concept of repetition applies to songs and memories. I mean, I bet you that there is a song or a scent that is related somehow toe a person or a certain memory in your mind. Whenever you hear that song, whenever you smell that, you instantly remember that person or that situation. So how did that happen? The answer here is three words. Petition emotions and triggered. Let me explain for me, for example, There was this girl home I wasn't really in a relationship with, and we had to break up at a certain subway station Every time afterwards, Every time I went to the subway station, I felt kind of Bonds, and I didn't really know why. But after I learned about this, I realized that since I had a very high level of emotions in that break up situation and since earlier, before breaking up, I had always been hanging out with her there in that subway station because that workers, that was her stop this subway station triggered, used to trigger really said really sad emotions for me, and I have been on the reason. So what's the relationship between all of that and what we're talking about, which is how to be an impressive trainer. The answer is releasing. You can use this phenomena which we just talked about to your advantage by creating something I like to call the smell off success. 6. How do you conquer stage fright? 2 of 4: That's one of the procedures I learned when I was taking some yoga classes. It's really simple, and you're not going to lose anything if you try it. In fact, you're going to gain a lot. So I need you to bring some perfume first, said Comfort me. Sit comfortably in a chair and I need the atmosphere around you to be very calm. Relax, it's better to close your eyes. Breathe deeply and slowly, and then I want you to think about the most successful moments in your life, and I need you to recall them very clearly in your memory as if you re living them. And once you reach the peak off emotions, you shall gain. After remembering such good memories, I need you to spray the perfume that I had asked you to bring with you, and I need you to just smell it. This exercise shall take 5 to 10 minutes. Whatever it takes you to reach that peak that we talked about on, I need you to practice it once a day for seven days just once a day. What you realize is that whenever you smell this perfume again, you will have the same feeling of happiness, because when you are successful, the dopamine level instantly increases in your body because you linked that dopamine level , which you gain when you feel successful with this perfume. This perfume is to be used before you deliver a session from now on, and it will boost your confidence and that will help you conquer stage French. 7. How do you conquer stage fright? 3 of 4: the second and also important element to conquer stage fright is to get away of your own way. That's what I like. Simply put, if you were attending and the trainer asked everyone to think of their favorite song because he will choose someone randomly to sing in front of others. Most people who have average voices would really freak out. There will be a little voice in their mind, advising them on how to avoid such a situation. We even praying that they wouldn't be that chosen one. Who's going to sing when you deliver recession or when you are in any sort off nervous situation, your mind starts advising you, and that needs to stop in order to conquer your stage foot. Yes, you will be nervous, and that's something I'll teach you how to minimize as much as possible later in this lecture. But this little nervousness should be pushing to think the challenge and shouldn't be triggering that little voice in your mind. All what this little voice does is restricting the flow of ideas in your mind, and I will tell you now how to stop it. It's a simple practice. I learned from Matt ab Grams, the professor in Stanford University. I need you to spell in any language what you're going to do this eve. It's okay if you're bad at spelling, because the point off this exercise is the level off focus that you will be at while trying to spell refuge to make it more challenging and fun. I need you to ask someone to do the same with you and try to hear them. I need you to try to hear them. What is how focused you are? Notice how you wouldn't have any other ideas in that moment off focusing. That's the level focus that we need to shut this little voice. The third thing in order to conquer stage fright and which shall help silencing the little voice in your mind, by the way, is to focus on the things you have control off. I mean, generally in life there are things that you have control over and things you simply don't. For example, if you have a meeting and you need to be there on time what you have control over our the time you get just in the road, you take the speed you drive by its center, but things that you don't have control over or like the traffic jam or the construction on the road, for example, so you don't really need to be bothered if their oldest traveling or if the traffic is gentle. There isn't any benefit from getting annoyed or nervous because of the traffic jam, because you simply don't have any control over either that or that the same goes for stage . For you need to perfect what you have control over material where you look just X flambe. And so, on the other hand, you need to forget or to ignore the little voice in your mind, which tells you that Oh no, they're going to hate you or oh no, they're going to laugh at you because you really can't control the reaction. You can do your best. You can focus on doing your best, but and that's something you have control over but their emotions. That's something you don't. That's something you don't really have control over because it's more complicated than using 8. How do you conquer stage fright? 4 of 4: the last and most important thing in order to conquer stage fright is when you don't freak out with the little voice and admit the people get nervous when they speak simple. And that level of nervousness differs from someone do the other according to their visualize ish. You know that you only have one shot at success in whatever you that means that the first time you do a session or a lecture that you're going to be delivering, it doesn't matter. It can't be repeated again. You don't have a time machine. And to be honest, first impressions usually less So how do you have waned? Leaving a bad first impression and nail decision from the first time? Well, the answer is vigil, is it? But what is visualization? Usher, you. Could you please close your eyes while you're listening to me right now? Good. Now you can hear me. Well, right. Excellent. Can you think about your pitch now? Can you enter this kitchen and stand in the middle of it? Very now. Can you open the refrigerator and get your head closer to its while it's Can you feel the cold goats? You can open your eyes Now. Now you have just visualized about your kids in order to visualize effectively. You need to also sit quietly on a chair similar to the one we mentioned earlier in the exercise about how to create the smell of success Ever be similar? Sit quietly, was your eyes. Imagine every detail about the lecture that you're going to this. Imagine the audience the variety of their age, if any. Imagine the way you're sitting. Imagine the way you will enter with your back straight and the way you look at them. Imagine the atmosphere and all the surroundings of you in the class or the room that you're going to deliver it. I want you to keep doing that again and again and again in order to master the way you're going to start to lecture. Because again, the rial lecture will be only once. So in order to learn from trial and error instead of second many lectures, you simply need to play it again and again in your mind and try toe program yourself in order to do well in that lecture or in that situation to support my claim, I'm going to show you one off the best UFC champions in history. Don't McGregor. You will find the video in the references. Hey, does what I just told you. He, Visualize is on imagines the fight before he doesn't and he actually makes productions about the fight, using what he visualize is on. Most of the time, his visualizations turned into real life that this is insane. I'm going to leave you with the video on YouTube, showing you how he does, and I'll be waiting for your opinion and your comments on that on that lecture and on that video, I'll see you next lecture to talk about the second step off mental preparation, which is humor and how to handle it and how to deal with it and how to be a little bit fun . Not going to reach out to be funny. Just how to be fun. I'll see units finally to wrap this lecture up. We talked about three techniques to conquer stage fright as a way to mentally prepare for the smell of success getting away off your own way, silencing the little voice in your mind, focusing on things you have control over and visualization, and that it actually these are like five things. Anyway, I'll see you next lecture 9. How do you handle an adult "class clown"?: as a trainer in the beginning, off my career, I always suffered from humor. I really suffered from front of students who would come up with a joke, were even interrupt me with one. Yes, yes, it happened, although I would have had mentioned in the rules earlier. The joking is not allowed, especially in the middle of the lecture. This used to really make me nervous, and I had to fix it because it affected my performance really badly. Then one day I attended a class with one of the trainers, and I decided to be the class clown with him to see what he do. I found that he does something very interested with humor. I would say a joke on. I'd realize he wasn't offended at all. In fact, he did something I like to call swim with the flow. That means that whenever someone makes a joke, you need to follow up with another joke. Or if you can't follow up with another joke, you ought to smile or laugh at their jokes. That will suffice. They either want to grab the attention. The person This is a joke either wants to grab the attention or show you and the other activities that they're funny, so there's no harm in giving them this chance in a very limited way. The ideal scenario here is that when they say a joke, you laugh or follow up with another joke, and then instantly you need to get back to the top. If they didn't concentrate and kept joking, you would use the technique number two, which is to simply tell them, OK, now it's time to work in a very friendly but stern way. They would be forced to respect that because you respected their joke and respected their humor by swimming with the flow because, after all, they were really here to learn. Now, in some extreme cases, you may find one of them insisting on making jewels here. One on one. Coaching will be very effective, and you should interrupt the class. Ask him outside. Then you would talk to him one on one to see what this problem is. If it was a big talk or at that talk or something, and this can't happen, you need to ask someone from your crew to do so because really you don't want any interruptions and any distractions in your class if, after the water one coaching he insists on doing so, you need to ask for the act indie support and to show them that this person doesn't want to learn and he's here. Just waste their time. You can do that by referring to their expectations from the course and the rules you agreed upon in the beginning and make it clear to everyone that this person with this attitude is a barrier to achieving the goals and expectations off the coast. If that doesn't work, you will have to ask this person to leave and none of the acting these will bring. So wrap humor up. Sim, please. When with the flow, they say a joke, you say one or full up with one or simply laugh or smile. If you can't think of anything and then get back to them and then get back to them. And if the insist you would use the stern, friendly way if the if they are extreme, you need to use one on one coaching gain, the acting, the support that this person doesn't want to learn and is wasting their time and then ask this person to leave, see you next mature 10. How do you effectively answer people with short attention spans?: before I start breaking down how to deal with the different kinds of people who ask questions. It's logical to repeat that you cannot ever, ever, ever interrupt the person who's asking a question, especially the people's champ, and will get exactly okay. Now let's start the first kind of people who asks the question is what I like to call the danger vote. This person simply would lose concentration suddenly in a class or a lecture, and they would ask you to repeat something, even if you had already repeated it, or even if you had been already repeating it for a classmate when he lost concentration. That person can be handled in two different ways. The 1st 1 I don't prefer and I don't recommend is to tell them. But we just said it or okay, you weren't listening, but I'll repeat it for you. That's not good. The best and most professional way is the second technique, which is to summarize and be specific, because if you follow the first method, you're simply slapping them in the face, telling them indirectly. So you're stupid or so you're lost concentration. You weren't listening to me. OK, so I'm going to repeat to you cause you're stupid on because you didn't listen to me again . That's not good at all. And it may be offensive to someone Duck and run the first technique here. But if you did in half time to repeat that part, you can ask someone to help them later. Or you can ask him to write it down again, and you're going to explain it to him later. But again, do not tell him. OK, so I'll tell you again. Don't use that again. Words. So wrap up simply. If you're going to explain something again to the digital guy, summarize it. Be specific. And don't mention the fact that you have just mentioned it before because this might be offensive to that person. And by doing so, you will actually make him regret asking you, That's something we don't really want to happen to. Keep the lecture as interactive as possible. 11. How do you deal with a heckler?: I don't know about old people in other cultures or in your culture, but a mine. Will old people attend a wedding? They tend to make fun off everything. Nothing satisfies them. It's either the buffet, the bride's dress or anything, but they must find something to comment on and to even make a fuss about. Sometimes this kind of person who asks a question, would Onley argue with you for the sake of argument? And he's called the oldest Adam willing. Hey may not have a point, but he's just there to argue, annoy or interrupt you or something else rather than learning. Anyways, you don't know what this problem is for Riel, but this kind is actually called internationally. Heckler. You can find a lot of videos off actors or stand up comedians dealing with that sort of person on YouTube, and you will find how much annoying they can be so toe handle that kind of person. The first thing you need to do when you deal with the heckler or the oldest at a wedding is to listen. Listen, in order to end toe, identify his motives behind these questions for except when you tell him So I'm introduced into you This technique which will help you boost your personal productivity and therefore succeeds Hey, may ask. So this personal productivity thing isn't going to help me be successful now, isn't it? Here. Firstly, you need to know this. Then the second step in order to deal with such a person is to reframe this question, for example. You need to tell him. So you're asking me is the techniques I'm going to give you are effective and successful, right? And then he would tell you. Yeah, So you tell him. Okay, Yes. I can guarantee you that it's right because it's been tried. You can give him some success stories about people who apply jer course. But if he told you know, I mean, this and this and this and this and this and he started going about it again and again, and he started arguing and doubting everything you say. You can simply tell him. OK, so I have to stop you right here. And we're going to complete this discussion leader or in the break because we don't have time for that. And you can actually say Okay, I think that you've given this so much thought. Why don't you check your reference and check this reference as well? I'll come back to me the next time to discuss your point even further, and that's it. You have to end this discussion. You shouldn't make fun of him on. You shouldn't be hesitant off course, because that will show that you are weak. The one toe appear as a weak person or as a week trainer in front off your audience. 12. How do you respond to those who claim to have a point supported by experts?: one of the hardest kinds of people who would ask a question is the person who claims that he has the support of other experts, whether they were scientists, bloggers, journalists, authors. It doesn't really matter. I like to call that person. Mr. In a tried that this person would start his question by assuming that experts agree with what he's going to say. For example, he would say and try it that time. Management is a skill you need to be born with. In order to answer that person, you need to listen very carefully to what he say on as usual, you need to refrain and check that what you refer, what you refrained is actually what he meant. So, for example, for that person, you can refrain the previous question that we mentioned as false. Oh, so are you saying that? Experts have said that time management needs to be taught to Children first before adults, he may say Yes, you tell him. Oh yes, I agree with that. Of course, that's right. And that's it. That's it. And he might tell, you know, I mean this and this and this here you should also refrain it again. But listen carefully. If you don't know the answer, you need to tell him that you'd love to check for it on come back because he may be right if he is, you need to admit, in some extreme cases you may be sure that these claims are wrong and he might refuse your opinion. The secret here will be five words. Let's check the reference nature actually for okay. Needless to say that you can't ever, ever look nervous when he assumes that experts agree with him. So in order to answer Mr Into tried that correctly. Listen carefully to what he's saying. The frame and don't ever given answer that you're not 100% sure off. And in case of any argument, you know the forwards. Let's check their references later. 13. How do you deal with who wants to know some information now without losing them?: I don't know if you are a fan of comic books or not. But the Flash is one of the superheroes whose very famous for being super fast he can run faster, the light and everything. Anyway, I'm going to talk now about the flash as a kind of person who asks questions that person will always ask about points that you're going to cover later. I don't know. He may have come for your lecture or your course because of a specific boy, a specific point that he had dreading the agenda of the course, and he came there for it. So hey would ask you about when you will teach it or he would ask you about it while you're teaching some other points. For example, when I was teaching a course about time management and personal productivity, someone asked me about the difference between the Pomodoro technique and the cov matrix. The first time I handled that was really poor. I answered them immediately, and then after a while he asked another question that I was going to cover later as well. So after some trial and error, I realized that the best way to deal with that person is to write down the question and never, ever answer the question when they want you to, as long as you're goingto be covering it later, you see they're asking this question because if you really want to know it as soon as possible because it's very important for them and they just want to get it now. But for you you are a trainer, you're controlling the sequence and you don't want to be interrupted. And you also don't want to distract other acting these so the solution here is to give them once the walked and show them on. Lee shows him that you're interested in their inquiry, not by answering their question but by telling them that their question is a very important and valid one, and you're actually going to cover it? You can tell them. Okay, let me write it to remember that you asked about that. What's your name again? Off course. You have to write the question. And when that point comes, don't ever, ever, ever make a rookie mistake and forget to relate to the person who asked about it. So to wrap up this point, the flash wants to get the answer now, and you need to avoid that distraction. So you should. You should show them that you care about their question by writing it, and you should relate to them when you answer the question in the time that you're supposed to be answering. 14. How do you handle someone who attacks you and has other attendees' support?: this kind of person who asks questions. It's called the people's chip. The people's champ starts his question by saying, Everyone here knows that blah, blah, blah. Now be careful, because there is the difference between this person and Mr in a tried that Mr Anna tried. That will always support his claim by other experts. Opinions on is not really attacking you is just waiting for your validation of the information that he cleans are supported by the opinion of other experts. But this people's champ might be a little bit more aggressive than the over one. Besides, this person, the people's champ wouldn't mention any resource is of what he say, and he could actually be supported by the acting. These let me illustrate. For example, he would tell you, everyone knows that soft skills courses and specially time management or mumbo jumbo, and they don't affect anyone. They just give you a temporary solution and a small chance to improve your life for a short time. The best way here is again to listen very carefully and to refrain. So you would say, for example, so you are saying that you're not gaining any benefit now from the course, right? He'll tell you yes. And then you may tell him, Let's vote hands up. If anyone who agrees with this person here, please. Here you have made it a contest and that's not good. So instead, you need to reframe it in a smart way. You should tell him, Okay, this man is suggesting that soft skills courses are not important, especially time management on. Of course, I proposed the opposite on. I disagree with what he just said with the people who don't agree with this suggestion. Raises their hands. Please. Here you re phrased it. The second response turns the original statement into a suggestion, and and it turns the vote in tow, a sounding out exercise by removing the emotional charge because in the first time you said , Let's vote. But the second time you didn't mention the word vote, you said suggestion. Last but not least, most people dislike agreeing toe any negative proposition. And when you say okay, whoever disagrees with this person suggestion which contradicts what I'm saying as well, Please raise your hand. The people will not agree with this person because you mentioned that it contradicts what you the trainer, the source of information hats, and no one wants to side with the person who contradicts the source off info. 15. How do you handle hypothetical questions without offending who asks them?: It's very easy to handle a question from the what if guy that we're going to talk about now . But it's hard not to offend to fend them, because those people simply assume one of the impossible's. You know, they just assume things that are not really realist. That kind of people can be handled correctly without offending them. In the following way, you would be teaching and talking about time management techniques and personal productively techniques. They would tell you. OK, what if we follow all of these and we don't become productive? So here you can reframe their question by saying, Okay, so you're assuming that you would follow the 25 techniques that I told you, and you still want to be effective here. They would have to think about the question again and how irrelevant it is. So they may tell you yes, in a hesitated way here, you would tell them No, I don't think that's possible because you simply haven't tried them. And these techniques have been tried over the years on. They have been proven successful, and that's it. Or worst case scenario, they'll say no. What I mean is that and that and that. And here, as usual, you need to reframe. And when you reframe, you need to show how irrelevant there question is if it's really irrelevant, and then you need to give them the answer to that was sure. 16. How do you professionally handle an attendee who loses the plot of his question?: I have personally met the following type of people who ask questions. Ah, lot in my life. That person is the show off. They would start blabbing about something, and I want to really be able to stop them because I didn't know the motive yet again. After some trial and error and some research, I found that the show off might have three possible reasons behind his showing off or behind his blabby. The 1st 1 is narrating. You can't allow someone to speak and the rate about sorry without reaching a point in the end. So you simply would interrupt him or you would stop the news using the chance to other Stickney. You can tell them thank you so much for giving this this much thought, but we need to give a chance to others. Why don't you write your question and then I will come back to you later. That's what you should tell them. And of course, you need to come back to the because as a trainer you must keep your words all the time. The other reason behind the show off is that he may simply be just talking and talking, and he may have lost his point. Also, you need to stop them and tells them cheerfully. Okay, I think you have given this so much time to express. Why don't you summarize it for me now? If you kept blabbering again, used the same solution, Tell them, OK, I need you to write your question down on Di need you to send it to me. And I will answer it right away when you send it because we are losing time or because we need to keep going with our material. The last reason is when you don't know the motive or the reason behind the blabbering or the show off here, you can simply stop them and tell them I'm really sorry, but the time of questions is very limited. So why don't you write that down and send it to me and I will answer it to you right away as soon as I can, because you have already been talking. A lot of other people want it all, or you can tell them to send it to you and discuss it in memory. So, to sum of this section, here are some tips on how to deal with any kind of questions. Firstly, it's needless to say that you cannot ever, ever, ever interrupt The person was asking a question, especially the people's chimp. Secondly, when a person asks a question, you have to listen very carefully. Number three Rephrase. A number four, which I actually haven't mentioned earlier is the eye contact. When you answer any of these types, especially the oldest set a wedding type or the heckler, you need to keep eye contact while answering. And in the end you need to shift the eye contact from them. Because if you keep this eye contact by the end of your answer, it will be like you're waiting for them to validate your answer and accept So you can do that on Lee. When you re framing, rephrase because here you want to make sure that you totally understand the question here. You want them to validate that you understood the bush. Thank you so much. I hope you got the most benefit benefit from this section. I'll see you on the next 17. How would you become physically prepared for a course?: now that we've covered the mental preparation before before you start the lecture or the session or the workshop for the event, it doesn't really matter. It's time to talk about the physical preparation in this section. We're going to talk about how to prepare your body and how to prepare the logistics in the place that you're going to be delivering. I'm going to talk about your material, your presentation, whether it's power point or crazy or anything else. Then we're going to talk about games and how and when to use them in your material. Afterwards, we're going to cover the breaks that you're going to give in your course or in your material. If you're going to give any breaks, get ready and I'll see you in the next lecture. 18. How would you become "fluent" in body language?: the first step in orderto physically prepare yourself is to prepare your body. By that, I simply mean Toby comfortable. You need to be ready and comfortable. You need to be aware of your body before you enter a class. Some trainers, like Tony Robbins, like to move a lot before a session in order to be in the moment and in order to get their body ready by feeling every inch of it. Other people prefer to be calm, relaxed before the enter a class like Oprah Winfrey norther also, to be able to feel the energy moving through their body. Whatever school you follow, you need to be comfortable, and you need to be aware of your body before you enter a session, because this will help you become efficient and effective as a tree. This can also happen by rehearsal and visualization. On my actual practice, you can simply practice by recording to yourself. You can record using your phone or a video camera would have someone record the video to you While you're delivering, you can even look yourself in the mirror and see how comfortable you are and see how confident you sound, too, because confidence and focus you confidence is the key toe people's hearts in a training. You also need to make sure that your body is delivering the same message that you're saying , because some people would say I'm very happy to see you but they would withdraw back like this. Next is not happy to see someone. This is someone who's nervous and he is dying off fear because of public speaking. And this is not good. When you say, for example, in the beginning, off a class or a session that you're happy to see someone, your body and your face needs to convey the same message by keeping an open posture like this. I'm so happy to see you today. See, smile happy and hands are moving. I don't want to get out of Cattaraugus again. This can happen by looking at yourself in the mirror by rehearsing and practicing more and more in orderto be comfortable doing so because, as we said earlier, practice makes perfect and perfect is in your subconscious. One of the things regarding body language as well is to know this the body language of your audience. You're not speaking on the radio. You can actually see your audience in a session. And that's something I don't have the privilege of now in this online course cause I can't see you and I don't know whether to snow down or to speak quicker with saying joke because I can't see your state of mind. I can't even guess it. But in an actual class I have this privilege and I can see if my audiences board then I would raise my voice or if my audience is hyperactive, I would lower my voice to get them to focus. And if my audience sleeping or sitting in a relaxed position, I would do something. I would ask them to move. I would play again and I'll get two games later. The point is, you need to notice and try to read the body language of your own audience in order to react accordingly, and I will recommend some resource is that will show you some of the most famous positions off body language your audience may do, and in that case you can have a general idea about what's happening in their minds and therefore react according you. Also in the reference section, you will find a video. A now body language. I hope you really like it. I found it on YouTube from Stanford University Channel. I think it's really helpful. And I believe it will help you see what I'm talking about. So to wrap this lecture, you need to be ready. He comes to buy rehearsal on my visual ization. You also need to notice. Know your audience is body language. You need to know it and react accordingly. And that's it. Thank you so much. I'll see you next lecture. 19. How would you control every aspect of your session?: you may be working alone is a freelance trainer or working for a company. But whenever you are about to start the session, you need to be ready logistically. I mean, if you have a team, you need to ask your staff to check the room to check every corner in the room for distractions that would annoy you. If you don't have a staff, you need to do that yourself. You need to be there early, and you cannot as a trainer and, I repeat, cannot as a trainer by any means be late. If the lecture starts at seven, it has to start at seven sharp, because this will harm your image in front of your audience. So back to what we were talking about. If you don't have the staff, you need to check the following by yourself. Number one you need to check the cheers. Are they comfortable? If you have to check the chair by chair, do it. If you have to check them chair by chair, do it. You need to do them because that will distract your audience. You also need to check the screen if you're going to be presenting honest re check how it works again. That should happen by your staff. But if you don't have a staff, you need to do that yourself as well. You also need to check number three unique to check and test the sound system, because that's very important. Let me make it loud and clear. As a trainer, you only have two weapons, two main weapons, your appearance, where you look and your voice. If any of those. And if any of those have been affected negatively by the screen or the sound system, you will lose your audience. And I don't want that to happen. Do we? Besides, you need to check the windows, which is number four, The windows in the room, if any. Should they be open for natural heir? Should they be closed toe? Avoid noise. I don't know. You are the boss. You are the master of your session. One more thing, Number five. You need to check if it's going to be in an open area or is it going to be in a room yet? If it's in a room, you need to change the light and handle the handouts. You need to check the light and handle the handouts, if any. And if it's in an open area, you need to check whether they're going to set in the shadow or not. You are responsible for all of this because this will affect your presentation or you're deliver. Last but not least, you need to have a backup copy. That's number six. I think you need to have a backup copy of your presentation, because if anything goes wrong, you are to be blamed. So, for example, if you're presenting on your laptop and if you just stopped suddenly, you need to have a backup copy of your material or your presentation or your phone or printed its center by any means, we're going to talk by any means. We're going to talk more indeed, ears mouth your presentation and your material in the next lecture. So the wrap this lecture up you or one of your staff before you enter the place that you're going to be delivering and you need to check every detail in this place. These details I may I mentioned are the chairs, the stream, the sound system, windows, the light, and you need to have a backup copy off your prison dish. 20. How should you have an effective presentation/material for your course?: I was delivering a session once with the par point that I made by myself from scratch. I was so proud of it because I had signed for many websites that provide free photos that you can end it for commercial use. I went to the company I was supposed to be delivering worse at, and I realized that the attendees did not focus with me at all. They were mesmerized by how awesome my presentation waas, and that didn't help me. Actually, it was stool distracting. That's the first thing that you need to do with your material or your presentation. It can't be distracting because you want people to really gain benefit from the course that you're delivering and not to be distracted by the photos or the animation that you have added to your presentation. The second point that you need to consider is that your material or your presentation shouldn't be cluttered. It's not a book. The roof from here is to have more than four lines, and each line cannot have more than seven words. This is simply because you don't want to distract people with your words as well. The third point that you need to consider while preparing your presentation is to prepare it toe help you as a trainer. That means you need tobe old the important keywords in your presentation in order to remember what you're actually going to talk about. Work simple. You're talking about time management and productivity. In that topic, you will cover, say, the poem adore technique and 30% to 70% among many more techniques. In the middle of the course, you might forget what you're going to talk about in this part Europe. The line in the presentation, which includes the word formal Dorota Kenny, here you need to build that trace the Commodore technique as a key word for you while delivering in order to remind you off what you're going to say on a side note, I actually like to call that the rar technique where they are a Arctic me because simply when you look at the word which is compressed and has a lot of information in it, the bold words when you decompress it in your mind it's going to be like a trigger toe, a whole lot of information. By the way, that's actually what I'm doing in this course in front of me. I've had some lines that I wrote on have had some keywords which make me remember what I'm going to say in this post. The fourth point that you need to consider while preparing your presentation is to know the sequence of your material because yes, now you have a good presentation with not without any distraction, whether from photos were animations. And it's not even cluttered with words. And you bowl did your important keywords in order to remember. But you don't know the sequence of your presentation. This will lead you to be nervous in the transition process between topics, because you don't know what is the next point that you're going to talk about in your course. That's simply wrong and is going to distract. It's going to make you nervous, and in order to avoid that, you need to rehearse and practice more and more and more in order to know all the details about your presentation. You even need to know when the animation will happen on what is the animation going to be on, where it's going to start and where it's going to end and you need to know what is going toe happen after this animation on what you're going to say after this part on what are the links that you're going to use in order not to lose your audience? The fifth on the last point here with your presentation is to actually make sure that your content itself is effective, not just the way it looks. Yes, you read some books and you're going to create a material off course according to those books, because you need to share your knowledge and so on. But the secret here is to answer your own questions. By that, I mean that you already know the info. You already know what you want to teach in order to use this info and put it in a very good material. You need to create questions about this and forecast the questions that your audience might have, which your temple will be the answer to. For example, you're talking about personal productivity and time management, and you know some techniques that lead to a more productive life. So before you talk about that in your material, your question here might be what are the easiest techniques for personal productivity that will help you re arrange them in a more logical order as a trainer. And it will help you explain them passionately because you will be answering a question that you know your audience had, and you will be able to remember exactly what you're going to say in the class will not be distracted by any thought that you might have by the little voice that we had mentioned earlier. So wrap up this lecture. We talked about presentation and the material, and we said that it shouldn't be distracting by photos and animation. It shouldn't be cluttered by words, and it should involve important keywords. Toe make you remember what you're going to talk about. Also, as a trainer, you need to know. Actually, you have to know the sequence off your presentation in order to know what you're going to talk about in the phone points. And last but not least, you need to prepare some questions that you're going to answer in the class on by your material and your delivery. You're going to give the best answer to this question. So these questions, that's it. I'll see you in the next lecture 21. How should you include effective games for adults in your sessions?: Whenever I attended the course in a prestigious place with a knowledgeable trainer, I would wonder, Why do the use games? I mean, I'm here to learn I'm not here to play. Then I realized, after doing some reading on some research that adding gains has two main benefits that serve you very well in your course as a tree. The first benefit is to show the activities that you're the boss. Yes, it's as simple as this. The human mind tends to respect those who know more than it, especially with adults. You need to stretch that feeling also unique to start your lecture with a brain teaser in order to refresh the audiences mind, of course, which is the second benefit off having games, by the way. But most importantly, the first benefit is to show them that you know something they don't. This message you send to their subconscious minds shall make them want to hear what you're actually here to say. Besides, as I just mentioned, games can be a tool to refresher. Audiences mind Wednesday feel bored, especially those whose learning style is the tactile. You can use gains in order to refresh their minds and motivate their powers and not lose them during the course. So to wrap this lecture, games are used for two main reasons. The beginning of a class to show the acting these that you know something they don't know on. Therefore, they would open up their minds to hear what you're actually here to say, and you can use gains to refresh their minds if they're bored, especially those of them who is learning Style is the tactile. 22. How and when should you take a break?: as we said that you as a trainer, are responsible for every meticulous detail about the course. One of these details, as we set, can be the logistics, the chairs, the windows and so on. The other one, which is very important as well, is the brake you need as a trainer to know the time of the break, the duration of the break. And you need to know, Are they going toe, have food or drinks or not? This is important because simply you, as a trainer, are responsible for your actions, and they will be hugely affected by the break. Remember, the last time you attended a class or a course on the brake wasn't so good. You would come back to the session not able to hear any words. You'd be actually annoyed by the break. However, do you remember the last time you had a really good break with really good food or drinks? In that case, in the second case, you realize that you were more motivated after the break than before it Accordingly, as a trainer, you need to know every detail about the brakes in order to know when to take one. The ideal case for breaks is toe have them not trending me, but before, but before or after a very heavy part off the course. So some this lecture up, you need to focus on every detail about the brakes, and you need to know when to take them because both factors affect how smoothly a lecture is. 23. How should you begin a lecture?: So now, after you prepared mentally and physically for the session that you're going to deliver, it's time to talk about the most important part in a session, which is the beginning off your lecture. I mentioned earlier that first impressions do last, and as a trainer you need to leave an outstanding first impression in orderto gain your act in these trust. Therefore, they would want to listen to you. You don't want them to take the impression that you are a boring trainer who's trying to affect their lives, do you? I mean, think about the last time you attended a lecture with a boring trainer. Remember how bored you're how you couldn't stand any piece of info? This trainer was telling you on how you wanted to get out of there by any means. So in this section, we're going to talk about breaking the ice. We're going to talk about breaking your ice as a trainer on their ice as acting's. Then we're going. Then we're going to talk about how to establish a learning environment for adults, and this is really challenging. Afterwards, we're going to talk about rules, mistakes, participation and opinions. When you deal with adults at the end of the section, we're going to talk about the hook that you're going toe hook your audience up with in orderto keep them interested for the rest off the lecture. So I'll see you in this section and I hope you have fun in it. 24. How should you break the ice with and among your attendees?: the hardest part of a conversation while meeting someone for the first time is to break the ice. You don't know what to start talking about. Usually should you talk about the weather like everyone. Do you talk about any other cliche? Breaking the ice is considered to be one of the toughest challenges that a person has to face in a conversation, let alone at a training. So in order to break the ice you need, firstly, toe break your own ice. By that, I mean to get rent or every tension that you might have off meeting new people. I myself have this tension. You see, I'm an introvert, but I can act very well as an extra vert on whenever I get in a whole style environment or an environment that I know I wouldn't be comfortable at. I look for everything I like about my audience. I check their smile. We're even close before I start the session in order to create some sort off a bond. Of course, I do that behind the curtains or by checking the profiles on Facebook or anything. Anyway, I need to find something that I like about these people on. When I do that and create that bond, I feel like I'm in the warm area or in a safe area among friends, because that makes me safe and makes me do better. That's one of the secrets, by the way the politicians use on, I'm going to leave you with a video off Hillary Clinton in which she did exactly that. She was given a speech about her presidential election in 2016 and invented you. You will find there waving at someone. Do you think that she actually found someone that she knows or likes off course? She didn't just did that and waved at a random person who was amazed and happy by the fact that for Hillary Clinton is waving at her, his happiness and amazement gave her a sense of comfort on, By the way, that sort of action makes people think that she knows someone in the audience, so she'd appear very approachable. And that's something all politicians want, don't they? Off course I'm not telling you to go and wave at your audience. You're not as famous as Hillary Clinton, unfortunately, but at least I need you toe find something you like in order to feel this comfortable in a lecture. The other thing that you need to work on is to break the audiences ice. Now, most of the time, in a lecture or intercourse or in an event you will find that the audience don't know each other, and this will cost some tension in the class or in the room. So you need to break that by creating a small game or a small activity. My favorite is to ask someone to introduce themselves. Then this person would introduce the person next to them and so one until the end off the class off course. That's not going to be possible. Unfortunately, for every class or every session, because you might be teaching large numbers so you can find so many icebreakers in the references, I've gathered them up from the Internet for you. So this is it. Before you start a lecture, you need to break your own ice in order to feel worm and comfortable. You also need to bring the audiences ice in order to make them feel warm and safe. I'll see you next lecture 25. How should you create an effective learning environment for adults?: one of the most challenging things in a lecture when you teach adults is to establish a learning environment. I remember the worst experience in my life was when I went to an interview in a smart village in my country, and the interviewer asked me to do a demo History story turned into a nightmare for weeks Bathe away, and I learned one of the most valuable lessons from it in my life. She had already invited some of her co workers toe act as attendees and asked me to do a demo about a topic off my trees. So I chose time management and productivity. Once I started naively, they started acting like Children. They started chatting, laughing loudly, joking and trolling What I will say what I will say. After I finished, they thanked me, and I told them that this scenario is not even possible. But they told me yes, but it may happen. And if it happens from one person, you need to be ready by setting some rules. Of course, I wasn't convinced and I didn't get the job. I thought they just didn't want to give it to me anyway. But when I went to so many courses after that with other trainers, I found that they really do that, especially with young acting these and those who are in the entry level job. These trainers set rules and people would be okay with them. But the attendees would actually respect those rules and the punishments. So after some trial and error, I found that the best method of applying rules is to ask people to set them by showing them first that we need to that we need rules in order to get the best benefit from the course. Then you as a trainer, I need to ask them to come a toe come out with the list of things which will distract the flow off the search. These things will always be phones, interruption site docks. It's center. Then, as a trainer, you need to say, OK, that's perfect. These are the distractions. Now we need to eliminate them. So what should we do if that happened, what shall be the punishment to make sure they won't happen off course? This has to be said in a very friendly way. Anyway, You need to expect them to say Let's kick the person no breaks the rule out, and they would last. Here you're going toe, handle humor and say, Oh, we and kids anymore. Unless you want to go out now and cancel the lecture and then and then you should laugh. A swell. They may suggest something like not allowing the person who breaks the rule to participate in the session. And you need here to explain to them that this is not possible because you want all the attendees to go. But to gain ability to cut it short, you need to refuse all their suggestions until one of them says, What about paying money? Adults respect the rules off the traffic because if they don't, they will get find in some countries even immediately. So, yes, money is the best punishment for an adult toe. Make them respect rules. And as a trainer, you need toe. Apply this to nail the first element off establishing a learning environment the next the next element. I don't know the second and the third will be mistakes and garish. I don't feel way more embarrassed than kids when they make mistakes, so you need to expect that December 1st embarrassment will affect the interactivity off the session in a negative way. Therefore, before you start the first session, you also need to tell them it's OK to make mistakes because everyone is just expressing their opinion. And if we disagree, well, we have the facts on the numbers and if you're still not convinced, it's your opinion and we don't have to fight about it. We're all civilized adults. And if we have different opinions, that doesn't mean that we are enemies and if you don't make mistakes, you will never learn. Now this last line may seem cheesy and logical, but believe me, it needs to be said because some people come with an aggressive or in negative mentality towards the training because they think that they don't need it. The even may be forced to take the course that you're delivering. They may be forced by their companies, so that's the second element in establishing a learning environment. Wrap up this lecture, you need to set rules and now you know how to do so. You need to encourage opinions on participation and show people that mistakes really happen and it's okay to make mistakes because after all, if you don't make mistakes, you will never learn anything in life. 26. How should you make your attendees want to listen to you?: When you start a lecture, it's very important to make your audience want to hear you. It's very important to make them focus with all their senses in orderto gain the benefit from what you are saying and again, people learn with different senses, as we said earlier in the learning styles. So in order to do that, you need to hook your audience up. You need to grab their attention very powerfully in orderto make them really want to hear you. They may need to hear you and know that they need so or not know so. But you have to make them want to hear you. The best hooks that you can using any topic, whatever you're teaching are the following number one to mention irrelevance. A history trivia Because people love stories. Number two to mention a joke. Because again, people of fun number three to mention a quotation from a very famous person who has a lot of contributions in your field or in the topic off the session. Last but not least, you can simply hook people up with a game. Remember, we mentioned earlier that you should include games in your material to send your activities as a conscious mind that you know something they don't know. You can actually include the game at the beginning, off the class or the session in order to show people that this course is going to be fun as well. So wrapped up this lecture. The hook to your first lecture needs to be a relevant story history, trivia, a joke, a quotation or again in order to make people focus and really want to listen to you and not feel that they're forced to do so. 27. How should you end a course?: congratulations. You finished your lecture safely. You started by hooking your audience up. You mentioned some quotations or anything. He played the game. You broke the ice. You encouraged people to participate. You put rules, you handle the questions and everything is perfect. It's time to end your lecture now before you end your lecture and thank your acting these for coming. You need to wrap up what you said. It's just like what I'm doing in this online course in order not to make your acting these forget. It's better to do that after every section and in the end of the lecture as well. After you wrap up, you need tohave, another final cues and a section in your lecture, even if you had already allowed that after each section off your lecture. Some people refer toa have one off the two options whether toe have it in the middle or at the end. But I prefer having both to increase interactivity by the end of the course as well. You need to have a survey in order to know how successful you were as a trainer on how successful the course generally will. You can find these surveys online, and I'll include the link for one in the reference section. Last but not least, after you go home, you need to be honest with yourself and think about areas of development in your material or your delivery. You also need to develop the next update, of course, in the same topic, because simply this may rarely happen. But a potential trainer might attend the training course with you, and he would simply perform plagiarism by saying whatever you said again in another course , and that will waste your effort. You need to keep updating your knowledge about the stop IQ by following the books, articles, workshops, talks, conferences regarding the topic you are interested in, and you need to plan to specialize in tree. So wrap this lecture up after every session you need to wrap up whatever you said. You need to have time for Q's and A's. Even if you had some in the middle of the material, and by the end of the course, you need to distribute a survey in order to know how you really did last. Not least you need to start developing for the next course. You are going to deliver. Thank you very, very much. It's been an honor having you in my course. I hope you liked it. Don't forget to leave a review in order to help me improve discourse. I also hope you become good and successful trainers. And don't forget to check your email every now and then for any updated lectures.