Job Interview English: Get Your Dream Job (50+ Questions) | Cloud English | Skillshare

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Job Interview English: Get Your Dream Job (50+ Questions)

teacher avatar Cloud English, Innovative English Courses

Watch this class and thousands more

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Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Watch this class and thousands more

Get unlimited access to every class
Taught by industry leaders & working professionals
Topics include illustration, design, photography, and more

Lessons in This Class

49 Lessons (2h 51m)
    • 1. Course Introduction

    • 2. The Foundation: Key Vocabulary

    • 3. The Foundation: Qualifications and Character

    • 4. The Foundation: Résumé

    • 5. Tips: Aim High

    • 6. Tips: Be Yourself

    • 7. Tips: Examples

    • 8. Tips: Avoid Misunderstandings

    • 9. Tips: Memorization

    • 10. Tips: Being Memorable

    • 11. Building Your Résumé: Tips

    • 12. Building Your Résumé: Example

    • 13. Getting the Interview: Following Up

    • 14. Getting the Interview: Scheduling

    • 15. Getting the Interview: Time Confirmation

    • 16. Preparing: Doing Research

    • 17. Preparing: Clothes and Mental Readiness

    • 18. Preparing: Body Language and Small Talk

    • 19. Your Self-introduction

    • 20. Basic Questions: Explaining Strengths

    • 21. Basic Questions: Explaining Weaknesses

    • 22. Experience: Past Work

    • 23. Experience: Reasons for Leaving

    • 24. Experience: Handling Difficulty and Conflict

    • 25. Experience: Leadership

    • 26. Experience: Education

    • 27. Experience: Failure

    • 28. Experience: Your Previous Boss

    • 29. Experience: Above and Beyond

    • 30. Experience: Further Knowledge

    • 31. Character and Knowledge: In 5 Years

    • 32. Character and Knowledge: Company Knowledge

    • 33. Character and Knowledge: Teamwork

    • 34. Character and Knowledge: A Good Fit

    • 35. Character and Knowledge: Motivation

    • 36. Character and Knowledge: Mentors

    • 37. Character and Knowledge: Coworkers

    • 38. Character and Knowledge: Hypotheticals

    • 39. Character and Knowledge: Pressure and Discomfort

    • 40. Character and Knowledge: Hobbies

    • 41. Common Questions: Salary and Pay

    • 42. Common Questions: Overtime

    • 43. Common Questions: Start Date

    • 44. Q&A: Day-to-day Responsibilities

    • 45. Q&A: Required Skills

    • 46. Q&A: Salary

    • 47. Q&A: Training

    • 48. Q&A: Starting Date

    • 49. Course Summary: Let's Review

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About This Class

Feeling nervous about your upcoming English job interview? Take this course and give yourself the boost you need to get hired!

If you are a non-native English speaker preparing for an English job interview, this course is a must. You will learn over 50 common job English interview questions, as well as useful phrases and expressions for answering them. This course will also focus on strategies for organizing your answers, and lots of native English examplesso that you can make sure you're on the right track.

This course includes: 

  • Essential job interview words and phrases

  • Strategies and examples to make your Résumé perfect

  • Phrases for making a follow-up call and scheduling an interview

  • Pro tips to help you prepare for your upcoming interview

  • Methods and examples for making a strong self-introduction

  • Strategies, phrases, and examples for over 50 English interview questions

By the end of this course, you'll be ready to go into your next English job interview with the tools and confidence to succeed.

You will be able to see my face in each video lesson, and I will use a blackboard at all times. 

Each lesson focuses on a particular skill. You can go at your own pace and should take their time, with lots of practice between sections. Recording practice answers is highly recommended.


Meet Your Teacher

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Cloud English

Innovative English Courses


My name is Luke. Hi.

I'm the founder of Cloud English and the co-founder of yoli. I've been teaching English for years, and over that time I've discovered powerful language learning methods that make learning English much easier and more effective. My courses have helped thousands of people become more fluent in English.

My courses will help you: 

- Become more confident in English conversations

- Master English vocabulary, phrases, and expressions

- Take your English pronunciation and fluency to the next level

- Improve your English listening skills

- Think in English when you're speaking English

- Sound natural saying exactly what you mean

Here, you can find courses on business English, American... See full profile

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1. Course Introduction: Hi there. My name is Luke. Luke. Luke, I'll write that for you and I will be your teacher for this course on job interviews. Now some of you may be actually preparing for a job interview. And you need to know the English necessary, some skills necessary to do well in the whole process of getting a job. And of course, we are talking about a job That's needs English and English job interview. Of course. Some of you maybe don't have a job coming up, a job interview coming up. But maybe you feel you will in the future or you at least want to have the skills that you need, whatever the reason you will benefit from this course. It's going to be a very interesting course and we're going to learn a lot. We're going to focus on a lot of different aspects of a job interview. Not only the interview itself, we're going to be talking about the resume. How to build one or the CV. How to build one, how to make it, how to make it good. In English, we're going to be talking about some tips, some things to remember when you go to an interview and before an interview when you're preparing. And of course, we're going to spend a lot of time talking about the interview itself. I'll be giving you some tips, skills that you will need if you have an interview in English. And I'll also be giving you some questions that you may come across in the interview itself. Some questions that you may see. If you have an English interview and how to deal with those questions. Not necessarily how to enter them exactly word for word, because it has to be your answer, not my answer. But we'll talk about how to handle that and I'll give you some examples of how to handle the different kinds of questions. My background in this is actually quite broad. I have a lot of experience in interview shows. I used to be a judge in a host for an interview show in China. And so I've seen a lot of people trying to do interviews well, some doing it well, some doing it not so well. And so I know what it takes to impress the people who may or may not give you a job. So in this course, you will, by the end, know these things to, you will know what it takes to do well in an English interview. All right, so I hope you enjoy the course. You're going to learn a lot, Get ready, prepare your mind, and most importantly, have fun, enjoy it. Okay, So I'll see you in the first lesson. 2. The Foundation: Key Vocabulary: Okay, so in this first lesson, we're just going to set the groundwork. Or we're going to start with a basic, basic foundation. Foundation just means what something sits on the strong part that supports something bigger. So for this course, our foundation will be our vocabulary. Vocabulary, if you don't know, just means words. Very simple. So in this lesson, what we're going to do is just very quickly talk about important vocabulary we need to know for this course on job interviews. Okay, so we're just going to go over some really, really important keywords. Keywords just means important words. Key means important in this situation. All right, so let's go over some key words, okay? The first one is requirement's. The simple form of this is require you IRE, and require is a verb. Someone requires you to do something, you have to do something, you need to do something. Well, requirement is basically the same meaning. It's just, just a noun. It's a noun instead of a verb. So, let's say for example, you want to get a job at a certain company. Let's say it's a sales company. Okay? You want to sell things, some sort of sales. Sales, job. Sales means selling things. Now maybe this company only hires people. Only hires people. That means only takes new people, new workers, new staff, new staff, new workers. If they have done da-da, da-da, da-da, several things. If you didn't do this or if you don't have this much experience, you cannot work here. These are requirements that a company may have before they hire someone. By the way, the opposite of hire is fire. You're hired. You're hired, and that means you can work here, You're fired. Fired. That means get out. You can't work here anymore. You're hired, you're fired. Okay. So what might the requirements of a sales company B, for example? Maybe a company requires that you have two years of experience. Maybe they'll write something like a minimum of two years. Sales experience, they'll write minimum, minimum, two years and then maybe sales experience. Okay. What does minimum mean? Minimum means it must be that much, but it can be more. In other words, at least two years. At least two years, two years or more of experience. If you don't have more than two years, two years or more of sales experience, you can't work here. This is our requirement. It could be anything, it doesn't have to be experience. It could be, for example, maybe you have to have a certain degree from a university. Some companies require that you have a master's degree. Maybe you have to have a master's degree before you can work at this company. That would be a requirement, a minimum requirement perhaps, and there can be many. But anyway, that's basically what it means. Let's go on to the next word. 3. The Foundation: Qualifications and Character: Okay, The next word we're going to talk about is qualifications. What is a qualification? And what is the difference between that and requirements? Remember, requirements means the company says, You must have this. This and this qualification just means you are able to do this job. You have the necessary things to do this job So you could say that in one way, qualification is the employee's side of requirements we require. You have a master's degree. I have a master's degree. You are qualified. You are qualified because you meet the requirements. Because you meet the company's requirements, you are now qualified for the job. That means you are able to do it. You are able to do it, but it isn't always something that's so clear. Like a master's degree. You can be qualified for something just if you have the ability to do it right. This is Are you able to? You're able to do it because you meet the requirements because you have a for example, Masters degree are you are able to do it for that reason, but another way. Another possible meaning of this would be just I have the skills to do this this job. So let's say it's something that's a little bit less clear. Like, for example, you're a designer. You may be design a logo or something for a company on. The company doesn't say Oh, you must have, ah, degree from an art school. They don't say that, but you have the skill. You know how to do it. You have the skill to make a logo. You're a good artist. You know how to use the programs to make a logo, like maybe photo shop or something like that. You have those skills, so you can say I'm qualified to do this job. You're qualified to do it, not because you have a degree or you worked for two years. You're qualified to do it just because you are able to do it just because you can do it. And so sometimes when someone says I'm qualified, I'm qualified. It just means I'm able to do this. I'm able to handle it. I have the skills necessary, and it doesn't have something to do with what you've got before, like a degree or years of experience. Although often we get the ability to do something, the scale to do something because we have those things experience, education and so on. So these two things qualification and requirements are often connected together. But they're really not the same thing. Okay, sometimes people will say more than qualified, and that basically means you have the skills necessary and more. You can do this job very, very well. Some people will just say very qualified, very qualified. You don't only have the minimum minimum basic things that you need to do this job. You're so good at it that there's no question you can do it. Well, you're very qualified. So this word is really important and very common when you're talking about what kind of jobs you can do, and it's often connected to requirements, although it isn't the same. All right, let's move on. So perspective just means something that might happen in the future, something that may happen in the future in this case, prospective employer. The employer is the person or the company that you may work for, because it might happen in the future. It may happen, or you think it will happen. It's your perspective employer. We put these two together perspective employer, the person or company that you think you're going to work for in the future. By the way, you would be then the employees. If you are hired, you are the employee company or people you work for. That's the employer. Okay, so they want to know something about you. That's the reason they have the interview, right? They've seen your background. You send them things before the interview. They know what jobs you did before. But they want to know about you. What about your values? What do you care about? That's what values means, what you care about, what's important to you. What about your behavior? Behavior means what you act like. You're action on a daily basis. Normally. What about this? What about your speaking style? All of these things are connected to your character, your character. Are things about you basically, things connected to you qualities about a person, qualities about a person that's basically what character means qualities of a person. This and this and this easily angry or very responsible, Or maybe maybe friendly, lazy, this kind of thing. This is all part of your character, okay? And so when you're at an interview, they want to find this out. Why? Because you need to be able to fit into this company, right? And this person who's interviewing you knows what they're looking for. They know what kind of person they want in the company, and so they need to see if you are a good fit or match. And that's not only about skill. You can be qualified for something and not be hired for a job, right? You can have all the skills necessary, but they don't want you because your personality doesn't match. It happens. So part of the interview is about finding out about your character, so that's an important word to try to remember that. 4. The Foundation: Résumé: Finally, we need to talk quickly about the resume or the C V. Basically, these air the same. Basically, they're the same. They're basically the document that shows your past your qualifications. We could say skills, education and importantly experience. Of course, not really life experience so much but work experience, especially past working experience, we could say working history, history as well. So the resume and the C V have different forms, but basically the same idea. You give this to your prospective employer the person you want to work for, and they look at it and figure out if you are qualified. If they think you're qualified for the job based on this, they may decide to call you for an interview or not. Now, one of the things that's really important that we're going to talk about later is that it isn't on Lee the information in the C V, the resume that's important. It's also the form what it looks like. Is it clear this also shows something about your character? This also shows something about you, and so you need to be able to make one which is clear, which has good English, which is totally correct, which is easy to read. And, um, if you don't do that well, it's going to go directly into the rubbish bin. So we'll talk about how to do that very clearly later in another, in another lesson. But I just want to make sure you know these two words and that basically, these two things are pretty much the same. It's a history of your qualifications, your experience, your education. So in the next lesson, we're going to be talking about some general tips, things to remember, right about preparing for and doing a job interview, so I will see you in the next lesson. 5. Tips: Aim High: Okay, So in the last lesson, we talked about some important words, keywords that we need to know for the rest of the course and generally related with the job interview, English job interview. And now in this lesson we're going to be talking about some general tips. What does that mean? Tips means useful, useful advice. Useful advice, some useful advice or tips that you should remember when you're applying for a job and English related job. That doesn't mean English related, like teaching English. I mean a job where you need to use English, where you need to have an English interview when you're preparing for this, there are a couple of things, Not a couple more than a couple? Several things. More than several? Some things? Yeah. Okay. Some things that you really should remember and keep in mind. Now these things applied before the interview and some of them apply also during the interview itself. So let's get started on some of these general tips. I'm an American. And one thing that's true about many, but definitely not all Americans is that we're pretty confident, pretty confident country, right? I'm, I think a pretty confident guy. And I like when other people are confident, not too confident, but when they believe in themselves. Now, one of the problems that I've come across with a lot of the students I've helped before a job interview is that they don't have confidence and many will not even try to get a job that they think less. Maybe I can't get it. My personal suggestion to you, this is not really an English suggestion. My personal suggestion to you is to aim high. What does that mean? Aim high means your goals should be higher rather than lower. If you are qualified for this job, you have the skills necessary to get this job and you really want this job to job you desire. Try to get it. Just try don't give up before you tried. If you give up before you tried, then of course, you'll never get a good job or you'll have a hard time getting a good job unless someone helps you. But if you try as hard as you can and aim high to get a job which is maybe very competitive. Many other people trying to get the same job. Who knows? You might get it by showing confidence, you really might get it. So I just wanted to mention this at first because I think it's an issue for a lot of people who feel probably can't get the job. I probably won't get it. A lot of people are applying for the job to many people. And I'm qualified, but maybe I'm not the best one. Don't think like this. Think maybe I can get this job. I'm qualified. Yeah, I can do this job really well. I'm going to try and I'm going to try my best and I'm going to be confident. Okay? So that is a personal suggestion to you, not necessarily in English suggestion. And if it's an American job, remember, Americans usually Value confidence and so accompany an American company if that's what you're applying to, seize a very confident person, they might be more likely to hire you if you show confidence, if you're actually confident and you believe in yourself, and you believe that you can actually get this job. So aim high. 6. Tips: Be Yourself: one big problem for a lot of people. Many people who are doing a job interview is that they guess they think they know what the interviewer once from them, and so they try to fit what they think the interviewer once from them. Even if that's not true, Maybe it is. Maybe it isn't. And so they become a person that they're not in the interview now. Sometimes some interviewers I should write that down. Interviewer is the person who does the interview with you. Maybe look for someone who's, you know, fake and pretending to be what they hope the interviewer wants them to be. But generally that's not a good idea. Be yourself. Be yourself. Be natural. Don't try to think, Ah, maybe the interviewer wants to meet a person who is that, especially when it comes to your character. So be genuine. Be polite, Of course. Answer questions Clearly, of course. Represent yourself Well, of course, that means make yourself look good, of course, but don't try to be not who you really are. Don't try to pretend to be another kind of person in the interview, because usually the interviewer will be able to see that, and I've seen a lot of interviewees. People doing interviews fail because of this reason. Unusually, whether it's a show or a regular interviewer. The thing that the judges or the interviewer likes very much is when the person doing the interview is very genuine, very honest, very sincere. Be yourself. 7. Tips: Examples: Of course, it's good to use adjectives to describe yourself in an interview. It's OK to say I'm hardworking or I'm passionate or I'm a good leader. But one thing to keep in mind is that examples are often more powerful, if you can. Instead of saying I'm hardworking, give some example of how hard working you are. Talk about something you did in the past to show that you're hardworking. It's like an adjective, but it's more vivid. It expresses something more vividly in the interviewer's mind, so often showing is better than telling, So use examples where you can. Sometimes, of course, you'll have to use adjectives to explain yourself, but making something very, very vivid with a story or a description or an example often more powerful and more attractive. OK, now an English tip when you're actually in the interview, which is really important, is it's better to speak clearly and simply then to speak unclear. Lee with complicated words you may think, Ah, I'm going to try to use this big word and this big word on this big word in this answer. But maybe you don't know everything about that word. Maybe you're not sure how to use that word if you don't use that word absolutely perfectly . And you're in an interview with someone who speaks English natively with a native English speaker, they're going to hear you use that word in a strange way, and that's going to actually be worse. Then, if you had used something much, much simpler, much worse. So, actually, what you should do is if you're not sure about a word if you're not sure exactly how to use . Ah, very complicated word. Go simple. Use simple language. If you really, really know something and you know how to use it. Simple is more clear. There's nothing wrong with using simple words and simple language to express your ideas. Off course. It's great if you totally understand a word and you know it 100% and you're sure about the word. Use it Fine. Maybe it will be a little bit impressive, but if you're not sure, there's absolutely nothing wrong with being simple. Speaking clearly, making sure you're understood absolutely nothing wrong with that. Most native English speakers who may be interviewing you will not be thinking home. You'd better use a lot of very very professional words in this interview. Or I'm gonna be very unlikely to hire you now. Probably not. Probably not, perhaps in some situations, but probably not. So keep it simple. Use what you know. Onley. Use big words if you're sure you understand them and you're sure you know how to use them. Okay, I'm a fan of keeping it simple. Describe what you want to say. If you don't know the word to say it, just use a description. That's an English skill. Use a description. 8. Tips: Avoid Misunderstandings: one of the things which can hurt you most when you're answering interview questions. When you're in the interview, someone asks you in English. Question in English is not your native language. Okay, so here's a situation. I am just, for example, 25 year old Chinese girl applying for a job in an American company in China, just, for example. Okay, I want to get this job in an American company. The person interviewing me speaks perfect. English is a native English speaker. I feel a little feel a little nervous about the interview, right? My native language is Chinese, not English. I speak OK, English, but my native language is not English. And so I'm a little nervous and I'm not sure if I'll be able to understand. But I don't want to make the interviewer think I can't speak good English, so I'm going to try now. This is one of the things that can hurt you the most. In an interview, you hear a question and you think, OK, I got it. I think 90% sure I understand the question. I'm going to try to answer it, and then you try to answer it and Actually, you answered the wrong question or something in the question was different. That can really hurt you if you think you understand the question, but you're not sure, and you try to answer it and you answer it incorrectly. You answered the wrong question. That's a big, big, big, big No, no, that's a no no, that can really hurt your chances. So all you have to do is ask. Sorry, could you explain that we're sorry? I don't know what you mean or sorry. Could you repeat that? You could say maybe. Repeat, could you repeat that? I didn't catch it. Just say I don't know what that means. That's OK. It's OK. Do not know something. It's much better if you say I don't know something. Can you explain it and then answer the correct question? Then if you guess and you're not sure what it means? And then you answered the wrong question. Which is worse, Of course, answering the wrong question is worse. But the danger of answering the wrong question is much worse than if you ask the interviewer to repeat themselves or to explain what they're talking about. So if you ever come up against this situation. Ah, where the question is in English and you're not totally sure? Don't be afraid to ask. Don't think are the interviewer will think I'm stupid if I ask. Don't think like this. Just ask. Sorry. What do you mean exactly? I don't totally understand. What's that? What does that mean? What does this word mean? That's okay. Nothing wrong with that, OK, make sure you understand questions 100% before you answer them. Very, very important. Very important. 9. Tips: Memorization: Another huge thing which can really hurt you in the interview is if you memorize, memorizing means remembering every word of an answer. So why should you not do this? If the interviewer asks you a question and you've memorized something that's similar to the question, you think, Oh, it's close enough and then you say what you memorized every word that the data, you remember every word you might answer the wrong question, like in the last tip. Okay, that's bad. But another point about memorizing, which is really bad, is that it just makes you sound fake. If someone asks you a question, then you just did not. Did not, did not. To that Ah, finished, you sound fake. It reflects something about your character. It's not a good idea most interviewers can feel can tell that this answer is memorised. Can see that you're not really there in the conversation. It doesn't feel genuine. It doesn't feel real. The interviewer will feel a little uncomfortable. They will think. Okay, this person isn't good at communication. Isn't isn't good at communication because they can't even talk to me. That's an eye communication. They can't even talk to me right there memorizing all of their answers. They might as well be talking to a wall. I'm talking to a camera, but they might as well be talking to a wall. They're not communicating with me. So in an interview, one of the skills that an interviewer looks for is, can this person communicate with others? Can they talk well with others? Can they deal with others? And one of the things that might make them think no, they can't is if the answers are memorized and sound fake like a robot. So you should prepare for questions and no kind of what you're going to talk about. If they asked me this question, I'm going to talk about what to do to do. If they ask me this question, I'm going to talk about two to ditto. Know what you're going to say for different questions? Very good. But don't write down every word you're going to say. It's something that I really want you to remember. Don't memorize your answers. It's true for interviews. Struver presentations don't memorize things because it makes you sound fake. Okay, speeches can be memorized because that's what a speech is. Memorizing exact words interviews What, you're communicating with a person. No, no, absolutely not. OK, 10. Tips: Being Memorable: So the last tip I want to quickly talk about is that in the interview, Be interesting. Make them remember you. What is special about you. What is interesting about you? I'm sure there's something Everybody is unique. Unique means a little special in some way different. Special. Everyone is special or unique. In some ways. Make the interviewer remember you instead of others. Be active. Be clear. Be vivid. Be riel. Be genuine. Do all of the things I mentioned earlier and show who you really are to the interviewer. And they will remember you and you have more of a chance of being hired. Remember, the interview is not on Lee to see if you you are able to do this job because there might be 10 people who are able to do this job right? 10 people are equally qualified to do this job. They're equally able. They have equal skill, right? Maybe the same experience about the same abilities. And so what decides which person is chosen? But one thing might be you fit this company. Your personality fits this team. One thing might be Oh, you're a good leader. One thing might be you're very good at communication. One thing might just be it's possible that you are the person who sticks out who stands out in the interviewer's mind. For whatever reason, you were genuine. You are honest. You gave clear examples rather than just choosing to follow some boring structure that you learned before you stood out to the interviewer just because of the way that you explain things. So try to be interesting. Don't be boring in the interview. Don't be boring. Be yourself. Relax. Okay. And you have a better chance of being hired. It doesn't mean don't be professional. Of course you have to be professional. Professional. You show that you care about the work where the work is important. Of course it is. And you're serious about the work? Of course, that doesn't mean you can't express your personality. That doesn't mean you can't be yourself. That doesn't mean you can't make yourself stand out. All right, So think about that also when you're preparing for an interview and when you're actually in the interview itself. All right. In the next lesson, we're going to be talking about the resume. Gonna be talking about how to make one some important things to remember when you're doing it, and I'm going to give you an example as well, so I will see you in the next lesson. 11. Building Your Résumé: Tips: All right, So in the last lesson we talked about some general tips when you're preparing for a job interview. Especially probably the most important, or at least one of the most important things, is to not memorize answers when you go to an interview, but be ready to talk about certain topics. Memorizing will make you sound a little bit fake, not natural. And we'll show that maybe you're not good at communication even if you actually are. In this lesson, we're going to be talking about the resume. Just remind you what the resume is. We could also say a CV which is very similar. Basically, this is what you give your prospective employer, the employer you want to work for, to let them know the information about you that they care about. This includes personal information. I'll write info. That means information. It includes your past work experience, the work that you've done before. Obviously they care about that. It includes your educational background. Background, background is your history, what came before, and a couple of other things like why you are looking for this job or what do you want. And maybe a few other things about yourself. For example, about your personality or about maybe your interests. Now this is a very important document, the resume, because it is the first impression that the company you want to work for gets a view. First impressions are very important. If it isn't good, it will be thrown into the rubbish. So we have to make sure the resume is very, very good. It's gotta be great if you want to have any chance of getting the job that you want. So let's now go into and talk about a couple of important things to remember when you're trying to get a job about your resume. All right, So let's go through these important things to remember about making your resume. And then we'll actually look at an example, a sample resume, to give you a better idea about how to make yours or how you could make yours. First, it's important to remember to keep your resume or your CV clear and simple. You don't want to write so much that everything is a big paragraph with many, many sentences and the important information is lost. So make sure it's very clear. There's nothing wrong with having a very simple resume. Also, if your style is very complicated, I don't know where to look. Should I look here? Should I look there? So make sure that the structure follows some kind of rule. You need to have some kind of clear structure and thinks should be consistent. Consistent means. If you write this one in this way, you should write the next one in the same way and we'll look at an example of that later. Okay, The next one is that kinda the same as the first but related at least is that information needs to be easy to see. Important information has to be clearly visible. That means what do you want the employer to know should be the thing that's easiest for them to find. If you have information that's very important, but it's hidden inside of a paragraph or something and it's hard to find. It might not be found. So make sure what you want them to know. It's very easy for them to find on your resume. Okay. Also, make sure that you you put things on the resume that are related to this job you want to get somehow. Now, this is a little bit different. If maybe it's your first job, you just finished university, it's your first job. This is called an entry-level job. Entry level. It's your first real job and you have some work experience, but it has no connection. The kind of work, for example, maybe when you were 16, you worked at a, I don't know, a pizza restaurant or you cooked food and now you're trying to get a sales job. Are these connected? Not really. But if it's your first job, you want to show, hey, I did work before. I had a job before. Maybe you can put it then. But if you're getting a higher level job and you've done this kind of work before and other kinds of work before. Maybe it's better if you don't put the pizza job. You want to put relevant experience there for your resume. Relevant means, it's somehow connected. The employer needs to see this so that they know that you are able to do this job. There's a connection between the past work that you did on the job you want to get. So generally, don't put every single thing you've done in your life. Put things which are relevant, which have some connection. Okay, the next one is that, and this is something that many of my students ask me. You can use templates. What is a template? This is a form for a resume or CV that you can get on the internet. And it has a basic resume there. And you put your information into it as students asked me, Is this okay, can I do this with the employer? Think it's bad? No, usually not usually. That's okay. So as long as it's clear, as long as it looks good, as long as the information is very easy to read. Using a template from the internet is actually probably a good idea. It's a good idea because if you don't know how to arrange things, it can do that for you. And then you can focus on writing. What do you need to write very clearly in your resume? Okay, the last thing which is really important and perhaps most important, very important, is you have to make sure your spelling and your punctuation are clear. And of course your formatting as well. Let's talk about each one. Spelling is how to spell words, right? Should I write? Should I write, are ESU ME, RMSE ME is a small thing, right? One is correct, one is not correct. You have to make sure that all of your spelling in your resume is correct. Why? Well, it shows that you're professional. It shows that you're careful. It shows that you spent time doing this. If you think, well, I don't worry about spelling, it's English. Who cares? It's close enough. You give that resume to me. I will say lazy and I will throw it into the rubbish bin. So you have to be careful and spell words correctly. It's not hard to look up the right spelling. Go to a dictionary and find the spelling. That's correct. Sometimes programs that you use to write your resume will check your spelling for you. So use that. Make sure you're spelling is right. I read it carefully. Make sure it's all perfect. Next is punctuation. Punctuation is the marks we use when we write, for example, this one or this one. This is called a period. This is called a comma. And if we have this one together, it's called a semicolon. And we have to use these correctly. It shows laziness if we don't. So for example, one problem I often see that many of my, my students do in their resumes and then they show me is, is a space. For example, went dot-dot-dot, dot-dot-dot went space, comma space, and then the data, the data, this is incorrect. There should be no space before the comma. There should be no space before the period, and it should be one space here and then continue. That's basic, that's easy. You can easily learn that if you don't do it, it shows that you don't care. And again, push into the rubbish bin. So for English-speaking people, if you see a resume that is well done, has perfect spelling and good punctuation. You'll see, oh, this person is professional, they care, they really want this job. Or maybe I can see something about their character. And this person is qualified. They have the right skills, but the resume doesn't have good spelling. Punctuation is terrible. It looks like they spend five minutes on this. This person doesn't fit my company. I want good careful people in my company into the rubbish bin. So you have to be careful. It has to be right, It's got to be perfect. So what we're going to do now is we're going to look at a very simple resume that is my own kind of half of it's true, some of it's not true. We're going to look at one as an example. And you'll be able to get a feeling about maybe how you want to do yours. Because again, it's very important to do it correctly and it has to fit your purpose. So let's look at one. 12. Building Your Résumé: Example: So here we have a resume and it has my name on it. Sort of half true, half not true. And it has the things that I talked about earlier. And I wanted to show you what those look like. The formatting, the clarity, the simplicity, spelling, punctuation, the important information that I talked about. I just want you to know how that looks. Now that doesn't mean that every resume has to look like this one. There are many different forms of resumes, many different styles of resumes. Certainly not every resume needs to look the same. So don't get that idea in your head. I just want you to look at this one, to get a feeling for it and to really connect and see some of these important ideas. So here we have the personal information, personal info, the personal info name with a line under it, very clearly conceive what the person's name is. We could put this on the left side if we wanted to, but ah, I like it on the right side with a clean line here. So the visual style of it is very simple. It's easy to find the information sometimes the layout or format of the resume is all you need to do to make sure the information is seen where you put it. So sometimes it's pretty simple, and here it is very simple. Top right corner. All of the personal information is there the address here, written under it is that's the second most important phone number and then email. We could put date of birth if we needed to, But we just put this all together so that it's easy to find, right and again it could be on the left side. Some people put it in the middle. I think it's better on the right or on the left. Then we have the purpose. That means what do I want? What am I trying to get? To find a challenging, hostile management position? Position means job job within a close knit Close knit means everyone knows each other good relationships community where I can use and continue to hone, focus, sharpen my abilities. So it's just a general statement. The purpose. Many, many resumes have a purpose, and you can use one in yours is ah, general statement about really what you want, and it should maybe show something about your ambition about what you want in the future. On importantly, what kind of job are you looking for? So that is a basic description. It doesn't say what company exactly, but it could. In some situations, it depends on what you're looking for. Okay, Now, then we go to the second most important thing experience past Working experience is probably the most important thing that the employer wants to know. Probably what the employer wants to know first. So we have this on notice that each one has the exact same form we have the kind of position could say that the title, the title, the title, the title, the title, the date, the date, the date to the date. That means the date that was that the person or me kind of half true worked there where, where it happened, Right? So this information is laid out all in exactly the same way. And so because it is, it's easy to find and easy to see. And there isn't too much description. It's it's written in one line, not five lines. And so that keeps it simple, as I mentioned, and clear right. You want the employer to be able to find it easily on to not have to search to find the important information. So it needs to be very simple. Then you say what you did. What you did in that place is often very important, right? They want to know the employer wants to know what your responsibilities were. So helping guests check in and check out This is not, ah, full sentence, by the way. Right. Helping guest check in and check out. This is but not rigid as a sentence. There isn't a period after it, but there isn't a period after any of these. None of these have periods, so it's OK. You decide what form your resume is going to have on once you decide, you have to make each one exactly the same. If you do this one this way, this one a different way, this one a different way. It's very confusing for the person reading it and into the rubbish bin. So you have to make it very clear and consistent each one the same notice I use helping taking, answering, running, hosting, conducting. The last one is writing. So all of these are consistent. And that's what I really hope you can remember from this. Now, what about punctuation and spelling? Well, I think I've checked the spelling pretty carefully on all of these and we can see that the punctuation is pretty much all correct. Have a semi colon here in front of the name of the place. We also have one here in front of the name of the place and here in front of the name of the place and here in front of the name of the place, all of them are in the same position. So I've chosen what I want to use and I've put them carefully in those positions correctly . But it doesn't have to be that way. You could choose to use just a comma or maybe choose to use a dash as long as you use it correctly. Is okay. As long as you don't make obvious mistakes. It's okay. This is a document where it is important to get it right. Get it? Perfect. So let's go on and very quickly. Just talk about the other parts of this resume very quickly. Noticed this. The title for each part is separate, far away from the actual information. The details right experience detonated at a details education that it that the details far away. If I put this here, it's a little bit more confusing and perhaps harder to find. Remember what I said? It has to be easy to find. I know I'm learned. I'm reading about education. I know I'm now seeing the work experience rather than where I am. I am I reading education or my reading work experience. I'm confused. It has to be very clear. And so maybe putting a line under it like that. Some way to the interviewer. Sorry, The person reading your resume can easily find which part there in can easily find the information. Now education is a little bit different than responsibilities, but notice that the basic form follows in the same way. Here we have the title of the job, the date, the company name, the location and the responsibilities. Again. We have the title, and we have the date name of the place, location and responsibilities. Each time is exactly the same. That allows the person who's reading the resume to know very clearly what's going on, and they don't feel confused and it's easy for them to get through and read the important information here. It's kind of the same structure, but since you don't really have a title when you're studying, we have to choose another thing. So we choose the name of the school location, name of the school location, so it follows the same basic form. But you have to sometimes change what you put there right, because there isn't really a title for education. Well, not always. Then we put the date under it, just like we did here. Then we put some details you wouldn't want to say studied or studying things. That's obvious. Of course, you studied things so you won't put that you might put some important things honors diploma , graduated data or your major or some achievement, something that you got that was better than others at university. You could put these things here instead of your responsibilities. But again, it's the same basic form, right? Same basic form. Finally, we have qualities you don't have to put qualities really experience, perhaps purpose and definitely education are the most important parts of the resume, but qualities adaptable, creative, well organized, funny and extremely driven driven means hardworking, thes things I think are important. I want the employer to know that I have them, but notice I kept it simple. I used one simple line. It's not even a a complete, really a complete sentence. But that's okay. It's a resume. Imagine if you make the interviewer or the person reading your resume. Read a long paragraph. Do you think they want to do that? Do you think they want to read a long paragraph about yourself in your resume? They have to read 20 or 30 resumes every day. They're not going to spend that much time reading all of this information. They want to know the important information, and they want to know it right now. So just write something simply about yourself that you want them to know, because chances are if it's too much, it's too long into the rubbish bin. Okay, so you could do that. You could also maybe put hobbies or interests at the end. It's really up to you, and different companies have different requirements. Maybe you need to put mawr information references, perhaps references a person who knows you, who you have experience with, who can say something good about you that's possible. Put their contact information like your last boss. But their phone number? You could put that on there as well. Just make sure it's clear. Information is easy to find. Just like this one. Doesn't mean it has to look exactly like this one. But it has to follow the same basic form in terms of being clear in terms of correct pronunciation. Okay, next time we're going to go on and we're gonna talk about the phone call. Okay? So work on your resumes, get them perfect, and I'll see you in the next lesson. 13. Getting the Interview: Following Up: In the last lesson, we talked about the resume and how it's a very important part of applying for a job in any language, but particularly in this course in English. And we focused on the important parts that it has to be simple, has to be clear, and it has to be perfect. Because it's the first impression that you give. The first impression that you give to the employer that you want to work for. In this lesson, we're going to talk about what can sometimes happen after the after you send in your resume, after you actually apply for the job. So after you apply for the job, applying for the job could look different depending on the company. Sometimes applying for the job means filling out an application and then sending the resume. So obviously we're not going to talk about the applications because they all look very different. You may not even need to fill out an application for some jobs. And anyway, we really want to focus on the interview, right, for this course. So let's move forward. Okay, soon we're going to get to the interview itself, but we need to talk about a couple of things before that. Now, the first thing we need to talk about before the interview itself is the follow-up call. Now, in America, a follow-up call is really common. You send in your application and your resume or just your resume or your CV or whatever. And then a couple of days later, you may want to give them a call. Why would you call them? What's the purpose? Why do it? Well, one reason is you want to make sure that they've received it. The other reason is to show that you are really interested in this job and that you're willing to go beyond just sending an application into the company, just sending a resume into the company. So it may also show that you're very proactive, right? You're ambitious. You really want to work here, right? You're really, really, really want to get this job. So this is one of the things you can do, a follow-up call. So a couple of days later, you actually call that company or the person you want to work for him. Now, I had this experience when I was around 21 years old. I wanted to work somewhere for one summer. And I had sent in my resume and an online application. Couple days later, I thought I should probably do a follow up call. I called them and I said, Oh, hello there. I'm just calling about a resume that I sent in to you for the dot-dot-dot job? Oh, yes. Okay. I just want to make sure you got my resume. And what's your name? My name is Luke pretty I I see it. I see it. It's in my stack of resumes. I haven't looked at it yet. Okay. Well. Anyway, I just wanted to make sure you've got it and I wanted to see if the position was still available. Yes, the position is still available. Then I said, Great, great. Anyway, I would love to have a phone interview sometime. Once you've had the chance to read my my resume. And then she said, Oh, well actually, I have your resume in my hand now and I'm reading through it. How about we do a quick interview right now? I said Yeah, sure. So she asked me a few questions. She talked to me for about 25 minutes. Right when I called at the end of the phone call, the phone interview at the end of 25 minutes, I had the job. The job was mine. If I hadn't called, another person might have gone to that job. But I called and I was more active than perhaps other people. Now, it wasn't a very difficult job to get. It was just a fun summer job, right? It wasn't a big deal. But still, this is an example of why it's important to be proactive to do more, to show that you're willing to go the extra mile. So let's talk about how we can actually do this call. Let's talk about what we should do when we're doing a follow-up call. So let's imagine this situation. You want to get a job. You've sent your perfect simple clear Resume in maybe an application with perfect spelling and perfect punctuation. And now you're going to call them. So you call the company and someone answers the phone, someone picks up the phone. Hello, that data. Now maybe it's a receptionist. Now, if it's a receptionist and you want to talk to someone else, you could say I'd like to speak to or could I speak to whoever it is you need to speak to, maybe it's a hiring manager. Whoever it is that you need to speak to, perhaps you know who you send to your resume to. If you do know, you can ask to speak to that person. Maybe if it's a smaller company, you don't need to deal with this and you just call directly. Okay? So you get that person on the phone. They say hello. Now what do you say? Well, at the beginning of a call, you need to say who you are. And you could you could say it later and you need to say why you're calling. So you could say, for example, hello, I'm look pretty or My name is Luke pretty. I'm calling about this job, the job for the data. I'm calling about the data, the position. For example, I'm calling about the sales position. We could say I'm calling in regards to its more formal, more professional. The sales position. I sent my resume in a few days ago. And I just want to make sure you have received it. Once you make sure you have got it, I want to make sure you've received it. So this could be the reason that you're calling, right? I'm calling about this position. And I want to make sure you've received my resume. Now, if you've said your name already. Maybe they'll ask you to say it again. Could you tell me your name again? I'll share my name is Luke pretty. Or if you didn't say your name before and you just say hello there, I'm calling about the position, the sales position. I sent my resume and a few days ago, I just want to make sure you've got it. They'll say, Okay, well, let me check. Could you tell me your name then you say your name again or for the first time. Look pretty and you spell your name for them. If you have to. I usually have to spell my name out, my last name, PRI d d, y, 3ds. Yes. I have your resume, but I haven't had time to look at it or haven't had time to check it over. Okay. You know, they haven't known. Well, I just wanted to check in. You could say I just wanted to check in. Check in means to sort of make sure someone knows about you or get in touch. And if there is any way, anyway, I'd love to have an interview for this job. I'd love to have an interview for this job. So you could say that as well. You went to emphasize that you want to have an interview. Once you know they have your resume, then you need to push for the interview. If we could have an interview some time, that would be great. Or I'd love to have an interview some time if you have time or once you have a chance to look at it. Once you have once you have looked at it, my resume. I'd love to have an interview and you can give me a call. So that can sort of push the person to give you an interview just to let them know that you really, really want to have one, right? So that's a possibility as well. So I just wanted to sort of quickly mentioned this and give you a few of the phrases that you might need when you're doing the follow-up call. Because it is sometimes, as I mentioned in my little story, really important and might make the difference between getting the job and not getting the job. So the follow-up call can make a difference. Of course, it depends on the situation. Okay, so use some of the phrases I mentioned. If you need to and push for an interview, make sure they got your resume. Push that person to read your resume if they have not already. Okay. Don't be too pushy, don't force them to, but to show that you're interested, be active, be proactive, right? Show that you are the one who goes out and makes things happen rather than just saying, well, I'm just going to wait here until they call me, right. Going out and doing something being proactive is often much more attractive to employers. At the end of this call, once they tell you, maybe they will call you if they look at your resume and it looks good, just say, okay, great. Thanks for your time. Thanks for your time. Thanks for your time. And that's very polite. Okay, So thanks for your time. So I will see you in the next lesson. 14. Getting the Interview: Scheduling: Okay, In the last class we talked about the follow-up call. How you can call after you send in your resume. And that's a good way to make sure the employer has it first and also to show that you are proactive. And perhaps in some cases, get an interview more quickly. Or in some cases actually get the job on the spot. On the spot. Although that's probably not a very common situation, you may be more likely to get the interview itself if you do a follow-up call after you send the resume. In this lesson, we're going to be talking about scheduling. Once the employer has had the chance to look at your resume, they will perhaps give you a call and try to arrange a time for you to come in to actually do the interview, the face to face interview. So let's imagine a situation. Let's imagine we get a phone call and we just say hello. And the person on the other end says, hi, is this loop pretty? Is this, is this, look pretty? And say the name. We say is this on the phone instead of ru? That's a normal thing we say on the phone. So the employer may say this, I'll say yes it is. And I'll say perhaps who's this or the other person? The employer will just say it by themselves. This is dadadadada, the person's name. Stan Lee of dadadadada, name of company, sales company name. And I'm just calling you because I'm wondering if you might have time to do a face-to-face interview. That's what we want to hear, of course. Or he might say, I've just been looking at your resume. I've just been looking at your resume and it's really impressive. I was just wondering. Sometimes people say was wondering if you could come in, if you could come in for an interview. For an interview, now what will we say to that? Well, of course we really want this job, so we'll say, yeah, great or yes, absolutely. Yes, absolutely. Or of course, now, once we've agreed, all we really need to do is decide the time. So the person on the other end of the phone might say, Okay, how does how does Wednesday afternoon sound? How does Wednesday afternoon sound? Sound here? Doesn't really mean sound. It just means do you think that's good? Is that good for you? Wednesday afternoon? The answer is yes. And you can say Yes, Wednesday afternoon is perfect. Or if no, maybe we have something else to do. We could say Wednesday is a little tight for me. That means a little difficult to do something on Wednesday like an interview or Wednesday is a bit busy for me a bit to we often use to be more polite a bit busy for me. Or I have something on Wednesday. I have something on Wednesday. Okay. So we can say it's perfect and then decide what time on Wednesday. Or we could say I have something on Wednesday. Then we can suggest another time. How about Thursday? How about Thursday? It's a suggestion. How about Thursday? This is me suggesting this because the interviewer sorry, not the interviewer. The employer suggested Wednesday. It's not okay for me. I can't do it. Don't say no, no way. Wednesday I can't do it. That's rude. I'm a little bit busy on Wednesday. I have something on Wednesday. How about Thursday afternoon? Now maybe that's OK. Now, of course, the employer could say, Oh, Thursday afternoon, I'm busy, so then we can keep going like this for for many years. How about Thursday afternoon? Maybe this is okay, great. The employer says, Great, can we do BAM, can we do to PM? Due to PM, that means is 02:00 PM. Okay. Can we do to PM? Yes or no. Again, I could say a TPM is a little early for me is 3PM. Okay. It's okay or it's a little difficult for me. I don't know if I can make it at two. How about 3 or if you can write, we've already said no one's, It's better just to say yes. Okay. Two is perfect to is fine too. Is fine too is perfect. All right. So now we've agreed on the time Thursday at two PM. Now, the employer will say, do you know how to get here or do you need me to give you directions? Do you know how to get here? Just say, Yes, I'll be there. Because you can find that information. You can find that information pretty easily on the internet, right? So just say Yes, I'll be there or yes, I can find it or don't worry, I will be there. That's way. There's no burden. There's no difficulty for the employer. You will be there at two PM on Thursday, actually before two PM on Thursday. Right. So if they ask you if you need directions, usually just say no, I'm okay or no, I'm fine. I will find it by myself. Okay. I'll be there. 15. Getting the Interview: Time Confirmation: now, once we've decided the time 2 p.m. On Thursday And the fact that you are I, in this case know how to get to that place for the interview. We can confirm. So I or he or she will say So I'll Ah, see you on Thursday at 2 p.m. And I could do this or the employer. Maybe we'll do this. We could both do this. This is called confirming is called Confirm. The other person can say great or sounds good for perfect or see you. Then all of these would be okay. And then you say goodbye. So it's pretty simple. So the steps of this quickly one more time we get the call, we show excitement that we've got the interview, right? Would you like to come in for an interview? Yes. That sounds great. Perfect. Then we arrange the time. How about Thursday at 2 p.m. then? So when we're arranging that we could say yes or no. Yet that sounds great. Or Thursday I'm a little busy. How about Friday? Friday's Okay. What time? Friday, Friday at 44 PM All right, that's fine. We arranged the time we finalize the time. Then we work out any details. Do you know how to get here? Do you have any other questions? Do I need to bring anything special? Any details? Any simple questions that we may need to take care off? There could be any number, depending on the kind of job interview it's going to be. Then finally, we confirm everything. So I'll see you Thursday at 2 p.m. The other person then excitedly Sounds great. Awesome. Looking forward to it or Yes, see you then I and then you just finished the call. Goodbye. Have a nice day or take care. Take care. See you then. Or by goodbye. Right. So pretty simple. Just remember, be polite. Make sure you've got the time. Try to be available. Suggest times if you're the one who changes the time and make sure at the end of the call you confirm if the other person doesn't confirm, you should confirm. All right. In the next lesson, we're going to be looking at what you should actually prepare once you've got the interview . Once the interview is coming up, right? You've already got an interview in the date is maybe soon maybe the day after tomorrow. What should you do to get ready? All right, so I'll see you in the next lesson. 16. Preparing: Doing Research: In the last lesson, we talked about scheduling the interview, getting the phone call, and actually arranging the time for the interview itself. In this lesson, we're going to be focusing on how to get ready for the interview. Once we have the interview, once the interview is actually coming up, maybe in a few days, what should we do to prepare for the interview? So let's go through some of the important things that we should do to prepare for the interview. Now, obviously, this one should be obvious. You need to know something about the company that you want to work for. Perhaps you already know because you want to work for this company. Maybe it's your dream job, your job you've always wanted. But it's not always like that sometimes we have to get a job because maybe we need money or we need this job to improve ourselves, or many different reasons we might want to get this job. So if we don't know a lot about this company or this person we want to work for. We should do some research. Research means find more things out so that you can know, know more about it. Why? Well, if you go into the interview and you know, very little or nothing about the company you're interviewing for. One, it's a bad thing if someone asks you a question and you don't know the answer, right, that doesn't mean you have to know absolutely every detail, but a general question and you don't know the answer to is you might be able to better represent yourself to better express your answers to the interview questions. If you're connecting your experience, your ideas, and your character to this opportunity specifically, Another reason is it's just a good idea to have a background, some idea about this company so that you can use that information and connect that to the answers of your questions. So maybe you're talking about your past experience. You may use experience that you know, really fits what this company needs or the style of this company because you know that. But if you don't know that you may use or talk about some past experience in your answer and your interview answer that has nothing to do with anything and isn't specific. So having knowledge about the company is a very good thing. It's basic stuff, but you should research, do reading about the company. That doesn't mean you need to know every tiny thing before you work there, before you have the interview there, it can really help you in many different ways. 17. Preparing: Clothes and Mental Readiness: now you should dress professionally, but how you dress for your interview needs to fit. The interview itself needs to fit interview itself, dressed professionally. But if you're getting a job at a coffee shop, the way that you dress for that interview is going to be different than if you're trying to get a sales job. If you're going to interview at a coffee shop, you may want to wear just clean clothes. Nice clothes. Maybe jeans are okay. Maybe a shirt like this kind of shirt is okay to where you don't have to wear a suit to that kind of job. But it should be clean, right, clean and neat with a haircut, right? And maybe not necessarily. Ah, no beard or something. You could have that if that's your style, like me. But at least you look clean. You look sharp. My mother always says, Look sharp, sharp. I think that's a pretty good word. Now, if you're going to a higher level interview, for example, of management job, some sort of office job, perhaps a sales job, you may want to wear a suit. If you're a man or if you're a girl, you may want to wear at least something professional that fits the job you're applying. For now, one of the things that really stuck with me about my experience doing interview shows was that some people would wear maybe a suit that was too big for them, where they were the right clothes. But they didn't fit right. So actually, having clothes that fit you that make you look neat and clean that make you look professional that make you look like you care about yourself gives you a better chance. In the interview, some people say that the clothes you wear reflect your character. And so if you are messy, if your clothes aren't needs, if they're not clean, if you don't know what kind of clothes are appropriate or correct for the right situation, then the person who may or may not give you a job well think All right. Well, if this person can't even handle this simple thing, they're not going to be able to handle all of the difficult things they'll have to do in this job. So basically what that means is dress correctly for the situation, and you should show with what you're wearing that you know what kind of job you're applying for, and you will be a responsible employees in this company or whatever job it is. So another general rule for an interview is to arrive 30 minutes early, 30 minutes early. Shows that you are punctual, shows that you can be on time and shows that you care enough about this. To be proactive and be responsible and make sure you get there with time to spare two hours early is way too much. That's kind of weird and will make them feel uncomfortable. Five minutes early is really not good, because it shows, all right, I had other important things to do. Now I'm here. I don't really care about it. So 30 minutes, we would say, is the sweet spot. The perfect time to come. That's not too early and not too late. The sweet spot is always the perfect time or the perfect thing right in the perfect place. So arrived 30 minutes early. Know what they might ask you before the interview? Take a course like this one, or look up some questions on the Internet that they might ask. You just think about what kind of thing you will say, Just be ready for many different kinds of questions later in this course. We are, of course, going to talk about some questions which you might face in a normal interview. We will talk about those so it's important to do some kind of preparing in your mind for questions you may face. But I want to be very clear. As I said before, do not memorize answers. Just because you know what they may ask you doesn't mean you should then plan exactly what your answer will be. But you may think, for example, all right, if they ask me about one of my advantages, I'm going to talk about this, this topic. So I know what I'm going to say generally. But I haven't chosen the words I'm going to say, because if you choose the words, then you're memorizing it. And if you memorize it, it's not natural. So be ready for questions. Prepare for questions. Do not memorize answers 18. Preparing: Body Language and Small Talk: in lots of different formal situations and sometimes in formal situations in Western culture, handshakes are really, really important a handshake. So I just want to give you a quick rule about a handshake when you're greeting someone. Generally, a handshake should be pretty firm, firm, which means a little bit strong, but not too strong. So when you meet someone, you have your hand closed. Usually your hand should be pretty flat, not totally flat like that, but pretty flat. Not like this. You don't want to curl your hand, and you should reach toward the other person. You don't want them to have to come too close to you, right? You need to reach forward when you reach forward. When you reach forward, you're showing I want to meet you. The other person will reach forward to If you sort of just stick your hand out a little bit . Really, really not professional. It shows. I don't care, really Don't care. Okay, so reach forward. A pretty straight hand, not a curled hand and ah, firm handshake. Not like crazy strong, not also like a dead fish, not a dead fish. A dead fish is a hand like this right? It's like a dead fish. You don't want that. If you have a dead fish, it shows you are maybe a weak person. You don't have confidence. You're not really meeting this person. You're sort of just here and may be afraid of them. Or maybe you show no respect to this way. So firm handshake when you're shaking someone's hand, look them in the eye and say hello. Nice to meet you. Hello. Nice to meet you. And there aren't any really certain rules about how long to hold the handshake. But generally about two or three seconds. You don't want to shake their hand about 500 times or 10 times even. And sometimes one like that is too fast. Maybe 12 is okay. Not too long, not too short. Two or three seconds is okay for a handshake when you're actually at the place of the interview. And when you actually meet the interviewer, you're going to talk to you, shake hands, make a comment a little small talk is okay. Like, wow, this is a really beautiful office at this office. Place where you may work is a really beautiful office, and he might say, Oh, yes, Thank you. We just had it remodeled or something like that. Or maybe he will say I did it. Take you a long time to get here or did you have any trouble getting here? That means was it difficult for you to come here? Did you have any trouble? You could say I'll know it was no problem or no, I didn't have any trouble getting here. I took the bus, for example, right? Or I took a taxi. And any any kind of small talk like this is OK. Small talk just means a simple basic conversation just to keep the atmosphere light and friendly. Talk a little bit. That's OK, but don't say, for example, eyes your daughter married or something weird. Just say some very simple things about this situation. That's okay. And it's okay to be funny. Humor means being funny, right? Say, say something funny. If it comes into your mind, be natural. Don't say a joke like yesterday I heard a great joke. Do you want to hear it? That's very strange, of course, but what I mean is, don't be afraid to be a little bit funny if That's your personality. If that's who you are, like maybe you could say, for example, Wow, this this office is pretty huge. You should put a basketball court in here. Basketball court is a place where people play basketball. Now, of course, you're not serious. It's a joke, right? You should put a basketball court in here. This office is so huge. Ha ha ha. Maybe he will laugh a little bit or she will laugh a little bit. Maybe not. Anyway, it's just a simple comment that's supposed to be a little bit funny. We say light humor, very light humor. And again, it's okay. You don't have to be totally serious all the time. 100% right. Be yourself. Be natural. Of course. Be professional. Don't be unprofessional, But don't be afraid to be yourself. All right, now, very quickly. I want to just talk about body language. This is what you do with your body and ah, I contact to when you're in the interview itself. You want to have a little bit of eye contact? Not always. You don't want to look at someone 100% of the time, Stare at them like an owl. Right. But you still want to look them in the eye. Also, your shoulder should be up straight. Generally don't want to cross your legs and you don't want to slouch. Slouching. Is this slouching like that? You don't want to slouch. You wanna have good posture? Good posture. Sit up straight eye contact and look professional. Look like you're here. Look like you're aware of the situation, right? So show respect for the situation with your body language. Okay, Those are the things to keep in mind for an interview when you're preparing and when you actually get to the interview, the most important of these probably is research and also knowing what kind of questions they're going to ask you. Probably the most important. But of course, these other things shaking hands and small talk and sitting up straight. These are important too. Okay, so in the next lesson, we're going to be talking about the personal introduction, how to actually do the introduction within the interview itself. So I'll see you in the next lesson. 19. Your Self-introduction: So in the last lesson, we talked about what you should do to get ready for the interview itself. Remember your posture. Remember that you should probably greet the interviewer with a handshake. And of course, do research. And of course know what kind of questions they're going to ask you or they may ask you. In this lesson, we're going to be talking about something very important and that is your introduction. Now I didn't put this in the preparation because I don't think that an introduction should be something that you prepare too much for. You can try several different introductions, but you should never memorize and introduction. It should be something which is natural, which you just say, now maybe you know what you're going to say for your introduction, but you don't have to plan every word. Again, an introduction is not a speech. The ones who do well in interview shows and most interviews are the ones who are real, honest and the ones who don't memorize things like, like robots. So the introduction should definitely not be memorized. We're going to be talking about how to do the introduction, the method for making an introduction. But again, not how to say the introduction. I'm not going to tell you what you must say for your introduction, because an introduction is about you. Each person's self-introduction should be different and unique. Your should be as well. So I'm going to show you a couple of ways that we can do it, but that doesn't mean that's the only way I'm showing you this to give you a feeling about what you can do so that you can improve your own introduction and make it very clear. Now, perhaps the best method for doing an introduction is to make an outline for yourself about what kind of things you want to talk about in your introduction and outline is a structure, a, B, C, The about what you're going to talk about for your introduction, for your self-introduction. So here I've made an outline. Yours could be different. I'm going to talk about, I'm going to say my name and I'm gonna give my education. I'm going to talk about my past work experience a little bit, but I'm not going to just say what it was. I'm going to maybe say something about it, a description. I'm going to talk about what's important to me. And then I'm going to talk about how all of this connects or is related to the job I want. So let's go back to the resume I had made. Getting a job at a hostel. I wrote down I wanted to get a management job. Manager at a hostel. Hostels like a hotel. And you can imagine it's a hotel. And I've got my outline here. So let me just try to do an introduction. I haven't planned. This is not a plan. I just have my outline. Okay. So I'm in the interview. And they asked me, Luke, could you please introduce yourself or tell us something about yourself? So of course, I'm going to do that. But I know that they know my name, so I'm going to not say my name. Right. And it's also on the on the resume. So I don't need to say it at the beginning. In some situations you do have to say your name, right? If you're in a group interview, maybe you have to say your name. So if they have your resume there, you can say maybe as you can see, as you can see. So for example, as you can see on my resume, my name is Luke and I studied philosophy at Miami University of Ohio. A lot of people say that philosophy is not a great major because you can't get a philosophy job, but I don't think so. Philosophy teaches you how to think about problems. And it's actually because it's taught me how to think helped me in many situations throughout my, my life, my adult life. So it's been really, really valuable. And I've learned a lot of things through my past work experience as well. Most of my past jobs have been dealing with people, talking with people. Whether it's teaching yoga, whether it's writing articles as a journalist, interviewing people, or working in a museum, handling guests, making sure they enjoy themselves. A lot of sensitive situations come up. And through these situations, I've learned to deal with these situations and handle them with respect to the other person. Handle them correctly. Write, this experience has been incredibly valuable and I think would really be useful in a hostel where you have to deal with guests every day. So I have a lot of experience dealing with lots of different situations with people, handling problems with people. One of the reasons why I want to work here is because I care very much about what this place is about. It's about travel. It's about making sure that people enjoying are enjoying themselves. And it's about a close-knit community. I want to work in a place where all of the people who work here are friends, get along very well. And I want to work in a place that is related with something that I love, which is travel. I love travel. So these things together make me really, really want to be here. And I think my skills really helped me. And I think because of them, because of my interest, because of what I care about, I think I would be a really, really good fit for this job. That's all. Thank you. So that was a little bit long. And in some cases you need to do a shorter introduction. You need to just very quickly say, for example, the name, your name. If you need to, again, you don't always need to, and you need to say maybe your education. So we could make another outline, name, education and experience, maybe name and reason for applying. And maybe we could say also interests. So the outline could be different. We could do it differently. We don't have to follow the one I did, and this one could be shorter. But the basic idea is, you're honest to say something about yourself. Don't plan every word. But you know what you're going to say, you know what you're going to talk about. So an outline is good and this is, I think a very good method for coming up with a strong personal introduction. The other method for an introduction is a little bit more dangerous because you could say something really, really stupid. But some people are really good at it. And if so, that's great because if you're good at it and you can do it and you do it well, it's probably going to be a better one than one that came from an outline. Because it's so natural, because it shows that you're a great communicator and that's called winging it, winging it means you have no plan at all, no outline. And before they say introduce yourself please, or tell us about yourself. You did you didn't think about it at all. You did nothing to prepare. Some people are good at this kind of thing. And some people can say the right thing in this kind of situation. Some people can represent themselves well in this kind of situation. And if you can do it, because it's often very natural and shows your speaking skill. But if you feel a little less confident and you feel like I'm not so sure I can wing it, then go for the outline method. One thing you should not do is memorize. Remember, do not memorize your introduction. Don't memorize any part of the interview. All right, so in this introduction class, I just want you to really remember that your introduction should be personal and should show something about yourself, should be clear. And maybe an outline is best for most people. Doesn't mean you should follow exactly what I said in mind. Mind is an example. Based on my outline. Your outline might be very different. Again, it depends on what you want to say. Alright, in the next lesson, we're going to be actually going into the interview itself. We're going to be looking at some kinds of questions that you will probably face in the interview. You'll probably see in the interview and how to handle those questions. So I'll see you in the next lesson. 20. Basic Questions: Explaining Strengths: In the last lesson, we talked about the introduction. And in this lesson we're going to be talking about questions you will come across in the interview itself. We're going to be doing this for the next few lessons. And this one we're going to talk about a very common question, two questions that you will come across. What are your strengths? What are your weaknesses? First, let's talk about the meaning. Strength is something you're good at. Something that you have, that perhaps other people do not have. Weakness is something that you do not have that many other people do have. We're going to talk about how you can phrase these answers on what kind of things maybe you could say. They might say, Tell me about. This is the interviewer questioning you, asking you tell me about some of your strengths. And they might say, what is your greatest strength. They might use the word greatest. What is your greatest strength? They could say that one that's very common. And so what should you say? What kind of things should you say? Well, you want to avoid probably being overconfident. That means having too much confidence like I'm the best, I'm the greatest thing in the world. You want to avoid that because that's negative in any situation, generally, people don't like arrogance. Arrogance means you think you are the greatest person. So you want to be confident, but not so much that the interviewer thinks, all right, This is a crazy person and you don't want to be overconfident or arrogant, but at the same time you don't want to underplay your strengths. Underplay means you say to little about yourself. You say, well maybe I'm good at this, but not really, I'm not good and I don't know. You want to be honest about what you're good at, but you want to do it in a way which sounds nice, shows confidence, and shows that you're able to handle this particular thing that you're good at very well. And one thing that you should do is give an example of that. One of the things that I hope you remember about this course is that examples will be really important. Giving examples about the things that you're good at. Giving examples about the things that maybe you're not very good at giving you examples about whatever is often more vivid, more vivid than if you just use adjectives, right? If you say, I am a good communicator, that's a strength. You can say, I'm good at communication, I'm good at communication. Communication. You don't have to write that over here. Sorry. Communication. Yeah, that's easy to say, but your interview skills are not that good. You say you're good at communication, but you're clearly not, right, It's better to give an example of something that you did that shows you're good at communication. So for example, you could talk about the past, your past work experience. Could say, well, communication is definitely one of my strongest areas. When I worked in my last job as a manager, I had a team of seven people. Seven people, and they would deal with a lot of different problems from a lot of different customers and guests. And I had to be the final decision-maker. So I had to make sure that I understood them and then I had to make sure they understood what my decision was. What I wanted them to do. So the ability to communicate in these kinds of situations really helped make the company that I worked for in my last job more efficient. More efficient, efficient means it works better, right? So I'm good at communication. Not only good at communication, for example, right? So give an example of how you're good at communication. Something about your, your, your, your character. Maybe you're very patient or you're very hard working. Well, I just want to give you a couple of different ways you can say that or introduced that idea. So I'm trying to be objective. That means i'm, I'm trying to think as though I'm another person, not myself. I'm trying to look at myself from the outside. I'm trying to be objective. I think my last boss would say, I'm a really good leader. And then example, of course, example, I always give an example for this one. Don't just say I'm a good leader and I'm very strong-willed and I'm very patient on I'm very honest and just make a list of things. That is not what the interviewer wants to hear. Probably they want to hear. I'm I'm patient. They want to hear I'm hard working. And then they want to hear an example or a story of something you did in the past or something that you would do maybe in the future that shows that quality. I think I'm quite okay. I think I'm quite good at handling problems. Let me say handling stress or pressure. Stress or pressure thing quite good at handling pressure. In one of my previous jobs, I had to deal with a lot of angry customers all the time shouting at me over the phone and in person. And one of the things which helped me do the job really well was that I always stayed cool, even if five different people were shouting at me at the same time asking me to do something right now. I always tried to stay calm and successfully stayed calm and was able to handle the problems very quickly. Whereas some people might get pretty upset and maybe be a little bit nervous or be maybe a little bit frazzled. Frazzled means brain is like this because people are shouting at them and they won't be able to get the job done. So I think through this experience, particularly, I became really good at dealing with a lot of stress. Now that's a good, that's a good strength. One of the things about my character, I think which has really helped me a lot, is that I'm quite patient when I am dealing with someone on my team who doesn't get it, they're a little slow, they don't understand or they don't finish things on time. I don't just shout at them and say, Hey, you must do a better job. What's wrong with you? I don't just shout at them. I don't think that's good management. Patient's means trying to understand what this person, what this person needs. Trying to figure out why it is that they're having problems and figuring out the best way to solve that, to help them to figure out their problem. So being patient as a leader is a really, really important character trait. So I would say patients is probably my strongest character trait. So if it's not clear for this question, say your strength and then give an example. Don't just give a list of things you're good at and don't make the interviewer keep asking you for more details. You should be the one giving more details. Okay, So say your strength. Then give an example. 21. Basic Questions: Explaining Weaknesses: So we've talked about the things that you should say when you're talking about your strengths, right? That you need to show confidence, not too much confidence, so that you look arrogant or over-confidence, not so little confidence that you don't really answer the question. So we need to find that balance. Now, I want to talk about how to answer the question about weaknesses, your weaknesses, again, the things that you don't do very well, the things that you're not great at, these are your weaknesses. Now, when you answer this question, you don't want to say something so bad that you obviously will not get the job. Like, I'm really, really lazy if you say something so bad that obviously you won't get the job. What's the point of even coming to the interview? So you need to find the right kind of thing. And I want to also go over some phrases you can use English phrases you can use to introduce your weakness in a way that sounds like you understand yourself. So what kind of thing can we say? I suggest that you choose something that is pretty specific, pretty detailed, rather than something really big like, I'm really lazy. So let's go through some examples and I think you can get a feeling about this. Number one, I'm not great at, I'm not great at, you could say, for example, I'm not great at keeping records. Keeping records means you, you do something and then you make sure you have something so that you can look at what you did before, later, right? So maybe some people aren't very good at this. Maybe this is something you can improve. I'm not really great at keeping records. I know it's important, but sometimes I just forget to do it, but working on it, I'm trying to improve this about myself. So you can show that you're at least making an effort to improve this aspect, although it is a weakness of yours. The next one, I could definitely improve. Definitely means, of course, I could definitely improve my time management skills. Time management, time management skills. I could definitely improve my handwriting. What is that? That says? Time TIM me. I could definitely improve my time management skills. I need to be better at this. And instead of saying, I'm bad at time management, right? I'm bad at this. Don't say you're bad at something. You're not great at something. Say you could definitely improve something. You're still saying a weakness, but you're saying it in a way which doesn't make you look like an idiot, like you cannot do this job and you're saying something which is pretty specific, time management is pretty specific, I guess, for tasks, maybe you could be even more specific. Keeping records is very specific. A specific task rather than saying very general things, I lack experience in. For example, if this is a management job, managing large groups or large teams. So maybe you've had management experience before, maybe five or ten people in a team, but maybe you haven't managed 30, 40, and 50, a 100 people. And maybe for this job you need to, you need to manage a 100 people. Well, this isn't such a bad thing, right? If you have experience in management, you at least know the ideas of management. You just don't know maybe how to do it because you haven't done it before, even though the skills may be similar. So I lack experience in something is a weakness, but it's a weakness which is easily overcome. If you get this job, of course, you will learn how to manage more people. And that's not necessarily a very negative thing coming in to the job, right? So this is a good one to use. I lack experience in dot-dot-dot, whatever it is, I have a tendency to be disorganized. Now if this is a job for a secretary position, secretaries, the person who does a lot of paperwork. Maybe you shouldn't say this one, right? If you're trying to be a secretary, you basically do organization only. And so if you say I'm not good at organization, probably you won't get the job. But if you're doing another kind of job where the important skill is maybe management or maybe the important skill is sales ability, especially for sales. Yeah, organization is pretty important. But it might not be so important that you don't get the job. I have a tendency to be disorganized, which is not that great, so that's kind of bad, but you could say, but I'm really working on this. It's something I'm trying to improve. I'm trying to improve. Just like I'm trying to improve my handwriting. That's a V, that's an E, and that's an R. By R is look like this. Some people think that's weird. Okay, again, try these phrases when you're in the interview to talk about your weaknesses. And remember, generally you want to use something a bit more specific and you don't want to say something that's so bad that you definitely won't get this job. But you have to say something negative about yourself. This kind of thing, I lack experience in something is perhaps one of the best ways because while it is a weakness, it's one that is very understandable to the person interviewing you. So you want to before the interview, consider what it is that you're not great at thinking about this. What if they asked me this question? What kind of thing when I say? But remember, do not plan your answer word for word. Do not memorize answers. Alright. So in the next lesson we're going to be talking about more kinds of questions that you will come across in the interview. All right, so I will see you in the next lesson. 22. Experience: Past Work: In the last lesson, we talked about our strengths and our weaknesses. We talked about how we have to answer these questions carefully. Be honest at the same time. And there are some specific phrases we can use to do that. In this lesson, we're going to be talking about questions related to your past experience. Now, that doesn't mean questions about what you actually did in the past, necessarily. Because the person who's going to be interviewing you, the interviewer, the interviewer will be looking at your resume or your CV during the interview. They will have it there in front of them. If there's a desk or whatever, a table, they'll have it there, there'll be looking at it and they see your work experience. Remember we say your relevant work experience. Now we're going to look at those questions related to your work experience and how you can begin to answer them. We'll look at some phrases and we'll look at the kind of answer you could give for these kinds of questions. Alright, so let's actually talk about some of these questions that you may have to answer in the interview about your work experience. What did you learn from your last job? Now they want to know what you learn from your last job perhaps because they're trying to figure out if you are a good learner. And perhaps they're trying to figure out if you have the skills necessary based on your last job, based on your experience to do this job. And these may be the reason why they're asking the question. So what did you learn? Don't say nothing. Don't say I don't know. You did learn something from your last job. You just have to find what it is. So this is one of the things you need to prepare before the interview. You need to think about this question and think, what, what did I learn from my last job? And think about that for a second. Okay. I learned the importance of patients. That means how important being patient is. Right? Then you give a quick story. Don't just say I learned the importance of patients. I learned, I learned that data. And to make a list, don't just make a list of things. You should say, I learned the importance of patients in my last job when I was working as a teacher in a language center, a lot of students had a very, very hard time understanding what I was saying. Even if I spoke very, very slowly. Sometimes I had to spend a whole hour just trying to make or help a student understand. So at the end of these classes, when the student finally got it, I realized that it was patients, which allowed me to finally teach the students something. It's just an example. But whatever it is that you learned, make sure that you explain it rather than just making a list. 23. Experience: Reasons for Leaving: Okay, The next question Why are you leaving your current job? Let's say, for example, you're still working in one job, and then you go to have an interview at another job. You want to work there and they say, Why are you leaving that job right now? You probably want to avoid saying Well, because I hate it because my last boss is stupid because all of my co workers are idiots and I can't work with them. Remember, The reason they're asking you these questions partly is to figure out what your character is. If you talk about how you hate everyone and you hate everything and everything is stupid, then you're probably not going to fit in well with this company. They probably want to know what's good about you, right? But they want to know the real reason. So try to find some reason why you're leaving. That isn't so negative. Where at least don't say it in a way, which sounds like that maybe you are leaving because your co workers you can't stand to be around them. You really, really don't like them? OK, just be careful about how you say it. I had some really serious issues with co workers that couldn't be resolved. That's a better way to say it. But to be honest with you, I don't think it's a great thing to say it shows you can't resolve your differences. You can't resolve your problems right? So generally you want to look for something. Some reason and think about this before you go to the interview That doesn't show a negative characteristic about yourself, and the probably is a reason, like maybe growth. You could say I've outgrown that job. I'm not able to develop my career there. I want to continue to develop my career. But in that job or this job that I'm currently in, its not possible. There aren't any opportunities to progress, so that's why I want to leave that company. So find something rather about yourself and the reason you're leaving. That's positive rather than negative, right? This is even though we've said it in a nice way. Still negative means you can't figure out how to solve your problems with other people, right? So you want to be careful about that one 24. Experience: Handling Difficulty and Conflict: talk about a time when you had to deal with conflict. Conflict means some issue or argument or difficulty between you and another person. And one of the things that you should probably do when you answer this question is to talk about a conflict and then say how you resolved that conflict. If you just say well, Ah, couple of weeks ago, a coworker and I were disagreeing about what we should do about metadata, and we couldn't solve the problem. Remember why they're asking you these questions? They want to know something about your character. They want to know something about you and why you might be a good fit for this company. So say the bad thing that happened, that's not a bad thing. Say, the conflict that happened, the issue that happened, the problem that happened and then say what you did to solve the problem, to show that you have the ability to solve problems. I had a huge disagreement about what we should do regarding that that data a couple of weeks ago, So finally I invited her him out to lunch on. We talked about it for two hours after our discussion at the end of our discussion, we were finally on the same page because we had both explained our positions very clearly and we came to a compromise. Compromise means when two people meet in the middle, I give up something I want you give up something you want, we compromise or meet in the middle. So now you've said the conflict that that happened and then you said what you did to resolve it. This shows something positive about you. Remember, all of the questions should reflect or show something positive about you because that's why you're here. The company wants to know what or the interviewer wants to know. What are the good things about you, right? So show those things in examples in the answers that you give, describe something difficult you've had to overcome. This could be the same kind of answer as the one we talked about, and you could just say some problem. And then how you dealt with the problem. For a year, I worked for almost no salary as an intern. I was working 60 hours a week, 70 hours a week was really tiring, but in the end it was worth it. it was worth it. In the end, it was worth it in the end, because I got a better job at the end of the internship and I learned a lot, and I learned more about myself because I learned that if I just work hard and keep going, I can really do anything. That's the kind of thing you could say. Remember, you want to explain it on, tell the story and then you want to show something positive about yourself. 25. Experience: Leadership: have you ever had to take the lead? So you have to say probably yes to this question. Take the lead. Means be a leader. Become a leader. This doesn't have to be related to work. It doesn't have to be a leader of ah team in a company. It could be another kind of leadership. Take the lead. Just means be a leader in some situation, right? So if you've never been a manager or something, you can still say yes to this question. But you have to find out what it is. So, before the interview, think about this and think about when was I leader in something. School, group, class, monitor, whatever it is. And then again say what you learn from that. Say how that helped you in some way. Say how that reflects on you. Okay, So for example, have you ever had to take the lead? When I was in university, I decided I wanted bike lanes a special little road for bicycles in the university because there weren't any. And so I organized a demonstration. I organized a demonstration on the campus of the university on me and 30 other people got on our bicycles, and we rode down the street very slowly to show that we wanted bike lanes, that it was difficult to ride on the road. The newspaper came and wrote an article about it and interviewed me, and I had to because I arranged the whole thing, actually answer questions at a university board meeting. So because I took the role in this, actually, a couple of years later, bike lanes were introduced. I'm not sure if it's because of me, though, but maybe I had something to do with it. So I've just given an example of how taking the lead has right made something real happened . Andi again, it reflects something about myself. 26. Experience: Education: All right. So discuss your educational background. Basically, what that means is say something more about your experience in university. What did you do? Were you in groups? How? What kind of student were you? Was your education valuable in some way? Did you learn something that was useful that you might be able to apply or use for this job ? You don't have to say I went to death at a university because it's already there. The interviewer has your resume and they're looking at it. They know what university you went to. They know what high school you went to. So if they say, discuss your educational background, you can focus on what you want. As you can see on my resume, I majored in philosophy on I was really interested in philosophy because it taught me a lot about how to think. But I had a lot of other interests as well, and I think I learned a lot about myself during that period. And I also learned a lot of discipline. Discipline means your ability to control yourself in university because I had to often stay up late writing long and difficult papers so that discipline is something which has really helped me since I finished university. That discipline has helped me in all of the jobs that I've had and I think will help me in this job. I'm very disciplined. I learned how to make myself do something. Finish something on time and it is really, really helped me in my life. In my daily life, I'm able to accomplish tasks and do things in a very short period of time. And I think that would really, really help me in this job as well. Because this job is very demanding on would require me to really get things done very quickly and efficiently. You could also talk about, for example, groups you're in. I had a lot of different activities in university. I was in many different groups, like the Astronomy Club on the club and the club. I was always very active on through that, I made many friends and many connections on. I often keep in touch with the people I met in university today. Without that network, I think I really wouldn't be where I am today. Focus on the education side of it. Maybe you were your major was related to this job. So talk about how your major connects with this job. Somehow give me a very strong foundation in this field. Theoretical knowledge means not riel skill, but just knowledge of the field. Maybe that has helped you. Whatever you want to focus on it, says discuss. But you want to again reflect something good generally about yourself to show that you are , in fact qualified for this job that you're applying for. 27. Experience: Failure: What is your biggest failure? This one is a tough one, but it's very similar to the weaknesses question we talked about and it's actually quite quite similar to something difficult we've overcome. The idea of this one is quite similar. We want to say, you know, something really big that happened, that we did incorrectly. But then we want to maybe show I don't know how we fixed it or show at least what we learn from this thing. If you learn something from a big failure, then that's a positive thing. In some way, everybody has failure, right? We've all failed before, so you don't have to be embarrassed to talk about something terrible that you did in the past, right? So maybe, for example, you want to talk about a big exam that you had to take right When I was 22 I had to take a huge exam for a kind of certification, and only 10% of people pass this exam really, really difficult. So I studied for months and months, maybe six months. I studied for this exam and the day finally came, I was ready and I failed. I failed the exam I got lower than the correct score or the score I needed to get and I blew it. You could say maybe I learned discipline. As I said before, I learned how to organize my time so that I could study enough on that time. Management skill has been really valuable. You can always take some lessons from failure, so talk about something that you failed at again. Don't be embarrassed of failure. Everyone fails and then connect that to what you learned. Or if you then succeeded later, tell the story about how you succeeded later. Perhaps, I think the best thing to do for this answer is to probably just talk about what you learn from that failure, Right? What positive thing came from that silver lining? Silver lining is the good thing about something. It's a bad thing, a failure. And there's something good about that, right? Like a cloud dark cloud, and around the edge of the dark cloud is sunlight. It's a silver lining 28. Experience: Your Previous Boss: Okay, Next question. What could your previous boss improve upon? One thing you want to probably avoid doing is trash your last boss. Now, maybe you don't really like your boss. May be your boss is an idiot. Maybe he is right. But instead of focusing on the adjectives about how bad your boss was or is just talk about maybe some of the things in a positive way that he could have done better. Just like the question says, What could your previous boss improve upon? So maybe you could say, for example, she often micro manages rather than trusting other people's skills. So this isn't, you know, trashing your last boss says something that she could do better so she could, Maybe so she could maybe give her staff a little bit more freedom and a little bit more responsibility. And I think she might see that actually, they have the skill to do a great job or to make a great product or to do what she might not be able to do if she tries to control everything. Micromanage means to try to make every detail yourself. You did You do this and this and this and this And this you did you do this? And this and this, Understand? Is did you do this? And this And this And this and this. What can she improve? Maybe you could say, Well, she could give people more responsibility and trust them to do a great job. And maybe they would. And then she wouldn't have to worry so much on perhaps the product or whatever it is we're making or whatever it is would turn out even better. So this is something that she could improve without saying She's an idiot. She's stupid without trashing her, okay? 29. Experience: Above and Beyond: give a time when you've gone above and beyond the requirements of the job, so this one should be pretty easy. But make sure you prepare for this before the interview. You have to think about what it is that you did that was above and beyond, and everyone has done something. If you've had a job in the past, you've probably done 100 things more than you were supposed to do, right, So maybe it could be a small detail. Maybe you were supposed to finish work at 6 p.m. One day, but because you needed to finish something, you stayed until you know 11 PM one day. That's a simple example. But that's the kind of thing you could say for this answer. Right above and beyond just means more than you are supposed to do. Or we could say the extra. We often say the extra mile go the extra mile, go the extra mile. That means do more than you are supposed to do go the extra mile. So again, whatever it is, whether you worked extra one day or you, you know, you took on some responsibility that wasn't part of your job. or you helped someone who needed help, even though you didn't have to do that, whatever it is, as long as it shows something positive about you, right, As long as it shows some skill or qualification that you have for this job that you're trying to get, so think about what that is. Remember, don't plan the answer exactly. You don't have to think. What am I going to say exactly? Don't memorize, but know what you're going to say. This one should be pretty easy because there are probably lots of things that you've done in the past more than what you should have done unless you're really, really, really, really lazy, In which case it might be difficult for you to get a job. 30. Experience: Further Knowledge: Okay, The last of these experience questions. What have you done to further your knowledge in the field? The field is this field. What is this field? Well, if it's a sales job, its sales. If it's this hostile job that I mentioned, then it's maybe hostile or hotel industry or maybe management. So whatever the focus of this job is is called the field that there that you're in. So what have you done? To further your knowledge, that means to learn more. So you could say whatever you have done, this one is just being honest, saying what you've done. Or maybe I ah, attend training, always always reading books or reading online or going to conferences, my pages, getting a really full here, going to conferences. A conference is a place that has many people who have similar ideas or are there for the same reason would be going to conferences to talk with others. So whatever it is that you've done to learn more about what you do is something that you could say here and again. It's so different for every every job. For example, I might say I will talk to other teachers and ask them what they do in different, difficult situations. Or maybe I will read online about experiences that other teachers have to try to learn how to teach better. All right, in the next lesson, we finish this. We finished the experience questions, thes air, very common experience. Questions talked about how to approach them, how to kind of answer them again. Think about them before, but don't memorize them. In the next lesson, we're going to be focusing on more questions. The other questions will be related to character and knowledge, character and knowledge rather than experience. So we're going to continue with interview questions in the next video. I will see you then. 31. Character and Knowledge: In 5 Years: In the last lesson, we talked about interview questions related to your past experience, your work experience, and a little bit about your education experience. And this lesson we're going to be continuing with questions for the interview, interview questions. But we're going to be focusing on character and knowledge rather than talking about experience. All right, so let's get started with these questions. Just keep in mind that these questions are sometimes more personal and it's not always possible to answer these with an example. Sometimes it's better just to explain them. But anyway, we'll go through them one by one. We'll talk about a couple of phrases we could use to answer them. And we'll also talk about the kind of things you could say for each one. So first one, where do you see yourself in five years? So very common question. Let me just explain what it means. Where do you see yourself in five years means what kind of life and future do you imagine for yourself in five-years now sometimes this could include your personal life things, but because this is a job interview, usually you want to include something related to your career. Or your career is all of the jobs that you have together, maybe in a certain field. So, you know, you're applying for a job as a manager. I'm going to be a sales manager, for example. Right? So you're applying for a job as a sales manager. Should you say, I want to still be a sales manager in five years? Well, that might be a little bit dangerous to say because if you say that, that means I want to stay in this job maybe forever. And I never want to try to improve or go higher, right? So you don't have to say you want to be in this job for the rest of your life. In fact, it's probably not a good idea. What you could do is say something like this. Well, and this is a kind of thinking word. Well, to begin, I have a general ambition to be a CEO or to have a very high level position in a sales company and B, be the CEO of a company. I have an ambition or dream or goal. I'm not sure if that will actually happen in five years, but I think if I work really hard, I will be able to achieve it. Now, you didn't say that it would be in this company, right? If you want it to be a CEO in the future, you need to spend some time working toward that are in many years, right? And sometimes never get there. Now we can say some things about the quality we want to have. Rather than saying specifically what kind of position we want, I'd like to be the leader of a great team with awesome performance and I want to be happy with my job. All right, so that's less specific, right? Well, it's specific in some way and less specific. And another, you didn't say exactly what position you want to have, right? You didn't say I want to be. But you did say you want to be a leader. You did say you want to have a team. You did say you want to be happy. So these are specific in some way, but in terms of what the job will be, it's a little bit less specific, right? You could say something like that as well, and it depends on what you want. So you have to think about this question before you go into the interview. What do I want in five years? Well, maybe I want to be working on my own. I want to be completely supporting myself or I want to I hope I plan to be, again, specific department head and I would like to be maybe I don't know, working overseas are working abroad. That means working in another country, not here, right? So whatever it is, just think about this question. Unused. I'd like to be or I hope or I plan to or I see myself. I see myself to express whatever it is. Generally, you don't want to be so specific that you have, you know, every moment of your life planned out. That would be a little strange. Again, this means in five-years, not within the next five years. In five-years means from now into the future five years, not all of the things that you want to do between now and five years. First, I want to try that, and then I want to do that. And then I want to do that. This is not the question. That's not what the question means. In five years means at a 0.5 years from the day of the interview, generally doesn't have to be exactly. 32. Character and Knowledge: Company Knowledge: tell me something about this company. Well, this is where you need to rely on your research. Right before you came to the job interview, you did some research or you know, about this company or you know, about this job that you want to. You know what kind of job it is. You know what kind of people these are the owners, maybe whoever's interviewing you. So when they ask you this question, just say the basic stuff that you know. Well, I know that this Ah, this hostel has has been open for only a year, but that it's done really well so far. And you guys, if I'm talking to the owners of the hostel, for example, you guys have great reviews now, you guys might be a little too casual. Casual means that it's a little bit too relaxed for the question or for the situation. So maybe don't use you guys. You could say I know this hostile this hostile you You could just say the simple you that would be OK. So whatever it is that you know, some background, you don't have to give the whole history of the company. You don't have to give the whole history of the place. But just say what you know, and then you can add what you think is great about it. And the thing that's great about it is that you have an awesome community, which I would love to be part off. So this is now not only something about the company, but why I want to be here. What? I can offer something about my connection to this company, not just on. Then in 1975 you did it and then the CEO Bubba, Bubba, Bubba, that's just a history, right? Say some things, you know, and then connect that to maybe your interest in that. And I want to be part of that right? It's been my dream to work here for a long time. Or maybe you could talk about the record of this company and then say I would love to to do my part to keep that tradition of excellence going. And that's another thing that you could say if you want to be part of this well known company that has a very strong record or a very famous tradition of being professional or whatever it is OK, so usually you want to connect this with yourself in some way 33. Character and Knowledge: Teamwork: What does teamwork mean to you? Do you work well in a team? Well, the answer to this should probably be, Yes. If you say no, I don't work well with others. I hate working with others. Most jobs. Unless it's a cow farm or something, you probably will not get that most job. Interviewers will not accept you if you say that. So you want to say yeah or yes? To this question And to this one, you have to explain your idea, right? What does teamwork mean to you now? I don't want to tell you what it means to you because everyone has their own subjective view on that. But I could give you a way to begin your answer, in my opinion. Or from my point of view. Or as I see it, or as far as I'm concerned, as far as I'm concerned, then you can say what your opinion is. Teamwork is using other people's individual skills to accomplish some task more quickly than if you were doing something by yourself. So you figure out what everyone is able to do Well, what everyone is able to offer to this project or what we're working on, then make sure we have great communication among the team and get that job done really quickly. This working together is what makes things efficient. And if there's no communication, if we don't find out what everyone conduce a well and push them to do those things, then things will go slowly. There will be problems. Am I good? Then you can ask yourself a question, right? Because this question is a two part question. You can ask yourself the second question again, Say out loud, I am I a team player, my a team player? Or do I work well with the team? Yeah, both as a leader and within the team, both as a leader and within the team. And then you could give an example of how you've been a leader in the past. Or you could talk about what about you that makes you good in a team or as a leader of a team. So as a leader of a team, you need to make sure everybody understands other people's jobs and what they're doing and communicates well. And when you're inside of the team, you have to make sure you're communicating well. with everyone. You have to make sure that other people are doing their jobs, and you have to make sure that you're not overlapping too much so that you can do the thing you need to do efficiently. That kind of thing might be the answer you want to give. But again, that's up to you because everyone has a different idea of what teamwork means. Is there any kind of person you can't work with? Well, you could say maybe some kind of difficulty you have with others. It's hard for me to work with really lazy people, for example, Hard for me, not impossible for me. You don't want to say, Is there any kind of person you can't work with? Don't say I cannot work with lazy people. I will not work with lazy people. That's probably not a good idea. Maybe it's better to say it's hard for me to do that, or I don't really like working with lazy people because then I end up having to do all the work. So if I'm in a team with someone and they don't want to do all the work, but we have to finish it than I have to pick up the slack, pick up the slack for them, so I don't enjoy it, but probably not a great idea to say I cannot. I will not work with lazy people or whatever it is. Generally, don't answer that question as a clear. I will not cannot then just describe what's difficult for you. And of course, there are certain kinds of people that are hard for us to work with. 34. Character and Knowledge: A Good Fit: Why do you think you're a good fit here? Here is this job right again. You could begin. I see myself, the culture or values of this company line up with what I want. The culture or values of this company appeal to me or I identify with the culture of values of this company. Identify means that we have some sort of connection. So, for example, I really value innovation. Innovation means doing new things that other people have never done before. I really value innovation. This company really values innovation. I want to be in a place, and I think I should be in a place that has the same values as me. So that's one of the reasons why I think I would be a great fit here, that I could talk about the culture, what the culture of this company is really famous on, because I know about it. I think that it lines up with my maybe personality or how I work, for example, so you could talk about culture, but you could also talk about your skills. I think this company could use my skills and then you could give an example of what That means you could give an example of your skills. I see myself as, ah, good fit because I see myself as, ah, good fit because and then explain the reason. Maybe I have the ability to that. And I think that is exactly what this company needs. So whatever it is, just try to explain it and given example if you need to. 35. Character and Knowledge: Motivation: what motivates you? What gets you up in the morning? This is the same question. What motivates you? What gets you up in the morning? Motivation is what pushes you to do things. What gets you up in the morning? The reason that you wake up. What do you think about not the first thing you think about. But what are you excited about that day? And so this is something that's very personal. I am driven by that. That that that whatever drives you, whatever pushes you, what do you driven by? Are you driven by the feeling that you need to do something important in the world? Are you driven by making sure that all of the things you do have great quality? Are you driven by the desire to help others and make sure that others have a great experience making a difference? So you could talk about that? Maybe. What difference do you want to make this kind of thing? And it's very personal for each person. But think about it. And maybe you could use a love or I'm driven by to explain those things again. It's very personal, so I don't want to put words in your mouth, But you have to think about that before the interview 36. Character and Knowledge: Mentors: Okay, Next question. Do you have any mentors? Do you is a Yes, no question. But for an interview, it isn't. If someone says, Do you have any mentors? And you just say Yes, I do. And then nothing. You don't really understand the point of the question. So you have to say yes. On then Explain who that is. A mentor is someone who taught you something important. Maybe a life lesson. Or maybe talk to you something in a past job, whatever it is a person who is really important to you, who taught you something very important. This is a mentor. So you say Yes. My last boss, or yes, someone I met when I was a young man traveling around the world has been a mentor to me for many years. And sometimes it's not even a person, you know. But one of my mentors is some famous person who you've learned from, right? So yes is an OK answer. But make sure you explain that Yes. Make sure you same or about it, right? Don't just say yes. Yes. And then talk about that person who you've learned from maybe someone you admire who has given you some instruction, helped you in life or do you know about And their example, right? Maybe you don't know them personally, but someone you know about or read about their example has taught you a lot, so you can consider them as a mentor. 37. Character and Knowledge: Coworkers: next question. What would your past co workers say about you now? I'm going to use the phrase I've been using so far. I don't want to put words in their mouths, but so I don't want to put words in your mouth by telling you what you should say for all of these questions. But I'm trying to give you some advice and trying to give you some phrases you can use, right? But I don't want to put words in your mouth. That means I'm not going to say You must say that, right? So I don't want to put words in their mouths. Who is there? My last coworkers, maybe co workers in the past, but and then say how you think they feel about you? I would say they think I am or they consider me and then say whatever you think it is. For example, I would say they consider me as a very fun person, but also very serious about work. My personality, which is very silly, allows the workplace to be light, I think allows the workplace to be light. I can make people laugh, but at the same time, when it comes to doing work. They know that I want to work hard and because I'm working hard, they also want to work hard. So I encourage others. I think they would say that I encourage others to do a great job and put in their best effort. So this is Justin example, I would say, or I don't want to put words in their mouth, but or I suppose you could say I suppose I suppose as well. 38. Character and Knowledge: Hypotheticals: How would you deal with a furious customer? So this would be for maybe, ah, customer service job customer services. When you have to deal with people who have bought something and maybe they're having problems or they have many questions, How would you deal with a furious customer? Furious is angry, angry, an angry customer. So we can begin. I would, Or if a furious customer were shouting at me, then you would just explain what you would do. I would, For example, I would ask questions rather than arguing. So this is one way to handle the difficulty customer instead of saying no. No, no. But but but But no, no, no. You just ask questions, Okay? Why do you feel that way? All right, so tell me what you did to try to solve the problem, and you could give an example for this specific job, the kind of thing that you might face if a customer came in and was really angry and shouting at me about a problem they were having with their phone first, I would just ask them questions, get more details from them just by asking them questions. I show my concern for their problem rather than trying to just make them shut up, make them be quiet. I show my concern that might make them calm down. So you can answer your whatever you think your answer would be if this is the kind of thing that you would face. But start with, I would generally Now you might get other questions like this related to the field that you're applying in, right? The kind of interview you're doing. How would you handle data? How would you deal with Might also see Handle? How would you handle that? How would you deal with that? So when you're preparing for your interview, make sure you think about those kinds of questions that they may ask you. These are called hypothetical situations. 39. Character and Knowledge: Pressure and Discomfort: right now. The next question, How do you handle pressure? Pressure just means a difficult situation where you have to do things quickly. One good way to answer this question might just be to make an example. You could begin. Let me give you an example. Let me give you an example on then they know how you handle pressure. Or you may just want to explain how you handle pressure. My approach, my approach to pressure is or I handle pressure by that that that I don't want to put words in your mouth again. You can say whatever it is your way of handling pressure or your example. Generally an example or your approach. Your way of doing it is the best way to explain it. My approach or my way. My way. All right, So, second to last question, what makes you uncomfortable now you don't want to say something here that can totally kill your chance of getting this job like I feel uncomfortable when I have to do something hard , right? I feel uncomfortable around difficult situations. Well, you're probably going to face difficult situations in any job, so you probably don't want to say that. But you can say something specific, like I feel uncomfortable when I'm not sure what is expected of me, and you should include that as the whole sentence. I feel uncomfortable when I feel uncomfortable. When data on, then say what it is that makes you feel uncomfortable. Choose something pretty specific as we talked about before, and not something which can kill your chance of getting the job when I'm not sure what is expected of me. So if this is, ah, low level job, you don't know what you should be doing. You don't have some tasks. Maybe this makes you feel uncomfortable. Well, that would be OK for some kinds of jobs. If it's a management job, maybe that's not a good answer. Because if you say I don't know what's expected of me, well, a manager should know or be able to figure out what's expected of them because their managers, they're in charge of other people. But if you're being hired for a team member position right and you say this, it might be okay. It might be OK. So whatever it is that makes you uncomfortable, just, you know, explain it in a way. That's pretty simple. Begin this way. Probably is the best way to begin now. One thing we can do to make it a little softer a softener in English is to use a bit. I feel a bit a bit uncomfortable when that makes everything a little bit less so when you're speaking in English and if you want to make something sound less, you say a bit uncomfortable. I'm a bit sleepy. That was a bit strange. This is a bit sweet. That means too much, too much, too much. But using a bit makes it softer, so I feel a bit uncomfortable with. I'm not sure what is expected of me. So when I'm in a totally new situation, I've never seen before, right? I could handle it, but I feel a bit uncomfortable, all right. So just remember, show your strengths in everything, and you can choose to make your language a little softer. Uh, if you want to 40. Character and Knowledge: Hobbies: All right. Last question. What are your hobbies? They might want to know something about what you do in your free time. Right? So I'm into something. I always something or I'm crazy about something. Is there what you're excited about? The things you're interested in? Your hobbies. Hobbies are things you like to do, usually in your free time. So I'm into hiking, climbing mountains, right? I love the excitement of climbing a mountain and getting to the top The sense of achievement. I'm always reading books. I love reading knowledge. Learning new things makes me feel as though I'm always becoming more interesting. I'm crazy about scuba diving. This is where you dive under water with fish and you have a mask. Scuba diving, crazy about scuba diving. I love being in a very wild place that is so different from ordinary life. And so just say what your hobby is. You can use these phrases on. Explain it simply Usually this is a pretty innocent question. Sometimes they might guess more about your character and personality based on that, but not necessarily. Maybe they just want to know you better. So for these questions about your character, for these questions about your knowledge, especially how you would deal with something. Make sure you prepare the kind of thing you would say as I mentioned, but not prepare every word. I've said this 1000 times to try to really, really take that away from this course. Just remember that you want to show the good points about yourself, even if you're talking about some of the negative things that happen to you or some negative things about yourself. All right, so in the next lesson, we're going to look at a few more simple questions that you might have to deal with or be asked in the interview. And so I will see you in the next lesson. 41. Common Questions: Salary and Pay: In the last lesson, we talked about questions in an interview that you might come across about character and a little bit about your knowledge, about your field. For example, in this lesson, we're going to be working on some other questions. You might come across, some additional questions they may ask you. So we'll go over those and talk about what they mean, what kind of things you could say in the answer and some special phrases you might use. Okay, So let's start going through some of these additional questions they may ask you in the interview itself. And we'll talk about how we might answer them. What kind of salary are you expecting? Well, let's first talk about the meaning. Salary means the amount of money you will be paid, right? Whatever that salary happens to be, an expecting means you hope for or you anticipate for this job, what do you want to be paid? Basically is the question, what do you want to be paid? Now? It's probably not a good idea just to say, I want I want $4 thousand a month. Probably not a good idea, right? There are a couple of different things you can do in this answer. First, you could, if you don't know, ask what kind of salary most people getting this kind of job get. What is the what is the starting salary For this position? Usually, what is the normal starting salary for this position? And then they may tell you, oh, it's 2500 dollars per month. And then maybe you think that's fine. So you'll say, Oh, okay, well, that's fine. But maybe you want actually more than that. Maybe you're expecting more than that. Maybe you plan to, I don't know, negotiate. Negotiate means to talk and deal with and tried to get something more. So maybe you want to negotiate. Well, you maybe did a lot of research before you came. And you know, the average salary for this kind of job in this field. And maybe, you know, what kind of company this is, the kind of work that you will have to do. Maybe you did a lot of research and so you are ready for this question. You can say, well, at my last job, I was making making making maybe $2800 when I left. And I know that the average salary for this kind of position, and I know that the average salary for this kind of position is between between two thousand, nine hundred and three thousand, five hundred dollars. So I would expect I would expect something in that range. Range or a PNG range means between that and that, you know, the market. Maybe, you know, the normal salary for this kind of job. Maybe you're applying for a higher level job. Your last job was a little lower level. Now you have the experience, you want to try to get a better job. And you know, based on maybe some research that you've done that this is the average salary. Now, maybe you could say, I would expect maybe around 3000 if you want to be in the middle, or you could say maybe around 3200 or I would hope for around 3000. Around 3200 was here doesn't mean you were before, was means you are now it's just a way to say it in a softer way. Remember we said a bit, makes things software. Well, I was thinking, I was hoping I was going to also makes things softer. So you want to use research in this question to figure out the best possible salary and you don't want to be too demanding. So you want to be a little careful. If you're too demanding, maybe you'll make the employer feel a little uncomfortable. So let's talk about salary. What do you have in mind is the same basic question we just talked about. Let's talk about salary. What do you have in mind? Now? Maybe you ask this question. If the interviewer doesn't mention this and you want to know, you could say, could we could we talk about salary. That doesn't mean, hey, can you tell me how much money you want to pay me or how much money you will pay me? Well, it does mean that kind of, but it's sort of bringing up or mentioning the topic to begin the topics so that you can start discussing it, which is very polite and okay. 42. Common Questions: Overtime: the next question. Are you willing to work overtime? Willing to means will you? Over time means longer hours. Generally mawr than 40 hours per week is over time. We call it overtime pay. And this often we can just use a simple yes or no answer. But if you say no, you should probably explain yourself, right? Yes, absolutely. Add excitement or enthusiasm. Yes, absolutely. Then you could add something mawr like. I'm always, you know, wanting to finish things, no matter how long it takes or if you don't want to. Well, not not really. Maybe I have to take care of my elderly mother or my grandmother, whatever it is that keeps you from being able to do overtime hours. So you could just explain that all you have to do is say, Why is it that you can't better not to just say no? I won't know. I can't really. Or no, I would rather not. Sometimes, if you don't want to give a very simple no, sometimes no, it's seen as the rude. You don't wanna be rude, so you might say I would rather not, or I don't think I can and then say the reason, so that's pretty simple. But again, you should probably explain the reason. Are you willing to work weekends again? It's the same basic thing as the previous one. Are you willing to work weekends? But it's just about Saturday and Sunday and you could say Yes, of course, I'm always willing to work extra. I'm not able to because I have another job on the weekend or my my schedule. If you don't want to say the reason you could say my schedule isn't free on the weekends for the weekend, my schedule isn't free on the weekend. Sched, um, schedule. So you could say that maybe you're in the middle, though maybe sometimes you can. Sometimes you can't you could say, Well, it depends on the situation I could once in a while, So that means you don't want to always work weekends or you don't want to always work overtime hours. Once in a while means sometimes I could. Sometimes I could once in a while. It depends on the situation. It depends on the situation means if the situation is really important and I need to work overtime to finish something or to do something I didn't do before. All right? I will. Special situation, right? Otherwise I would rather not. And you could add that I'd rather not if if I need to or if it's a special situation or once in a while, Yes, but I would rather not, You could add. And that works for both of these. These two are very similar now. Were also talking about time. How flexible is your schedule? Flexible means bendy. Flexible means you can actually bling bling bling. Or if a person is very flexible, that can do bendy things with their body. So how flexible is your schedule? Means is your flex is your Is your schedule fixed? That means it can change. You can only work this time this time in this time. Or are you able to move around and work? Maybe, sometimes on Tuesday, sometimes on Wednesday, sometimes on Saturday and change it around. I think both are OK. You just have to say what is true for your situation? You could say, Well, I'm flexible during the week, but but not on weekends. What does that mean? That means maybe I can work any time during the week. Maybe if you asked me to work in the morning or you asked me to work at night. I could be flexible. I can do both morning shift or maybe night shift or afternoon shift. Ah, shift is a time period when you work. Morning shift, afternoon shift, maybe evening shift. So this person might be saying I'm available during the week days, Monday, Tuesday, Wednesday, Thursday, Friday, no matter what the time is, whether it's morning or afternoon or evening. But on the weekends, I don't have this kind of freedom. So whatever your situation is, just explain it probably best not to say I have no flexibility. It can only be during these times unless you have a really, really good reason for that. 43. Common Questions: Start Date: next question would you be able to start right away? What does that mean? That means can you begin working now? That's not your hired. Please work Now. It doesn't mean that it doesn't mean we're going to give you the job, right? Remember, Hired means you have the job. It's really doesn't mean that. It just means if can you begin immediately? Of course. If the answer is yes, then you can just say yes, I can. But if you say no, you have to say the reason. You don't have to say the reason why, yes, But you have to say the reason why I know I could start instead of saying no, you could say I could start on the 20th. I would need to put in my two week notice at my current job is just in example. So you have a job, But you want to get a new job. So you apply for a job and you get an interview at that job. They ask you this question. You can't start tomorrow because you still have a job. So you have to explain that first you need to quit your old job on then you need to begin this job so I could start on the 20th instead of saying no, Just say what date you can actually begin or I could start at the beginning of next month. Whatever it is for your situation on, then maybe say why that's true. Don't just say I can start on the 20th and then say nothing. You should say The reason why that is I need to put in my two week notice. Two week notice means you tell your current company or your current boss I will be leaving this company in two weeks, just letting you know it's a way to quit. But it's a polite way to quit a job. It's a way to quit a job, but it's a polite thing. And in America we used two weeks to tell the company before so that they can find someone to replace us. Generally two weeks, sometimes even more. That's called a notice. That is a common reason it may be another reason as well. You have some other plan. You have to do something first or get something ready. Just explain the reason notice for this interview. We have to explain things explained the reasons why you do things. Okay, when would you be able to start? If the answer is right away, you could say I could start on Monday or if it's not and you have to start later, you can basically say what you said in the last answer. Well, I have to put in my two week notice so I could start on the 20th. Or I could start on the first of next month, for example. So they're very similar. Any questions for me at this point? Now you have the opportunity to ask any questions. You want to ask the questions that you ask to the interviewer. They ask this, you ask your questions next, so I will see you in the next lesson. 44. Q&A: Day-to-day Responsibilities: In the last lesson, we talked about other questions the interviewer may ask you, besides questions about experience and about character. And in this lesson we're going to be talking about questions that you could ask to the interviewer. You may have some questions as well. Now at the end of the last lesson, the interviewer asked for I asked as the interviewer, Do you have any questions for me or are there any questions you would like to ask? Or do you have any questions? Now, we need to say the questions that we have. We could say, oh no questions, but we probably do have some questions. We want to know a couple of things. So let's go over some of the questions that we may want to ask the interviewer during the interview. All right, so the first of these questions we may ask and I'm just going to explain these one by one is what would be my day to day responsibilities when you apply for the job, you probably know what the job is going to be like, you know what kind of job it is to sales management job. Okay. I know I'm going to be managing people and it's going to be related to sales or maybe it's the restaurant job. I know I'm going to be cooking food, but I want to know exactly what do I have to do in this job. Day today means every day. What are my duties? Duties? Things I must do, write your duties are the things you have to do during the day day to day responsibilities. So this is more specific than your general job description. Your job description is what you read when you applied for the job you saw oh, I like this job. This job. If if I do this job, I'm going to have to dot-dot-dot and be responsible for a team or cook food twice a day, whatever it is, right to be in charge of the kitchen, whatever it is. But this is more specific. That's the kind of question you may need to ask. So what would be my day-to-day responsibilities or you could say duties. 45. Q&A: Required Skills: would I be required to do any accounting work for some kinds of jobs? This might not be clear. Accounting accounting means balancing numbers, right Mawr or less amounts of money. What goes out? What comes in? This is called accounting. Maybe you don't have this skill, but maybe this job, maybe it's an office job. You're worried. Maybe that you will have to do some of this kind of work. And you want to tell the interviewer that you're not really good at this. Or maybe you are good at this and you want to say that you can do this if you need to. Some jobs might require some kind of basic accounting skill, the ability to do calculations about taxes and again, money going in and out. So whatever the reason, you may need to ask this kind of question. You could take out this and put in anything you want. Whatever skill you want to know, maybe what I be required to do any management work, what I'd be required to do any design, work, whatever it is for this job, really, you could put into this place. So it's a really useful question for asking what kind of skills you will need to do or what kind of work you will need to do in this job. If you get it doesn't mean you got it. Just if you get it, you're able to ask these kinds of questions. If you're not sure about something, begin, Could you clarify something for me? Clarify means to make it. Oops, it mork clear That's the meaning of clarified to make something more clear. C l e a r c l e a r to make something more clear, right? So maybe before the interviewer had said something, or maybe in the job description, it said something. But you're not sure what that means, right? Making weekly orders weekly orders of what? Weekly orders? What does that mean exactly? Right. It says weekly orders in the job description when you applied for it. But you don't know exactly what that entails or what is specific inside of that, the details. So you would ask this Could you clarify something for me on the job description? It said that I would have to make weekly orders. Could you tell me more about that? Could you tell me more about that on this is again a very useful question. In a very general question you can use to ask any kind of question about more details. Anything you need to know extra beyond what you already know. Use this form or these two. I should say this one is also quite useful. So let's talk about this one. If you don't mind, I'd like to ask a few questions about the specific responsibilities of the job. This is basically just another way to say this one is very similar, and it's just more polite, adding, if you don't mind. So let's talk about this phrase for a second. If you don't mind, it's similar to Is it OK or can I right? It's just a polite way to begin a question where you need to get more information from someone. So this also is quite useful, and you can use it in the interview. If you want to know more about the responsibilities, remember, responsibilities means what you have to do, what you have to do 46. Q&A: Salary: before we said the interviewer may say, Let's talk about salary, right? So now we could if we want to ask the same question If the interviewer doesn't mention salary, if they don't say anything about how much money I'm going to be paid and I need to know, I really want to know, I will say, as I mentioned before, could we discuss salary? Could we? We could also say, Talk about salary. Don't just suddenly ask, How much will I get paid? How much can I get paid? Do not ask this question. It's very impolitely, and it's very strange. It's better to say, Could we discuss? Could we talk about salary? And then the interviewer will say, Ah, yes, right salary? Yes, of course. Let's talk about that. You can use that as a way to change the topic to salary. That doesn't mean you need to say everything about salary. The may just remind the interviewer it's an important topic. It's an important thing for you to know. This one, I would say, is probably not as good as this one. I think this one is a better question than this one. I'd like to talk about the pay. Yeah, Yeah, it's okay. So So So? So how long is the probation period? Let me explain what probation period means. Probation is a period when you begin working at a company and you work at the company usually getting paid less lower pay. And then if you do well, you reach the end of that period, and at the end of that period, you can probably continue working at the company on your pay will be higher, but it's kind of like a trial period. Trials like the company is trying you to make sure that you and the company are a good fit , right, a good match. And some people don't make it out of the probation period and are let go. 47. Q&A: Training: Now, the next one is quite important. If you're interested in learning mawr for your job, right, If you're interested in getting more experience in this kind of field, for example, so you would want to maybe ask what kind of training do you offer? Training is sort of on the job on the job education, riel education to learn new skills, right. You want to learn new skills, perhaps on the job. Maybe they will send you somewhere to learn more about. I don't know management or they will send you to a seminar like a place where people talk about this topic. Whatever you're going to be learning, whatever it is you want to know if you have the chance. If you get this job to learn more things, so you might ask this question now they may just say, Oh, well, we offer, you know, we do a two week training at the beginning off the process. Once you get hired, or once you are hired by the company on you begin the probation period than we do a two week training. And then after that, we don't offer any training. Okay, maybe you just want to know that that's fine. But maybe you want to know if there's more. Sometimes they will send employees. A company will send employees for regular training to camps. A camp is a special maybe weekend or week, where you go to a special training company and they teach you about whatever management or about how to deal with difficulty or about how to work as a team, whatever it is, whatever it is, so you want to know more, asked this question. 48. Q&A: Starting Date: When would I start? If you say this, when would I start? That means you are saying I can start any time. Pretty much. That's what that means. Any time is okay. I'm available now. So you just want them to tell you the date and then they might ask you. So could you start on Monday? Could you start on Monday and then probably you would say, Oh, yeah. Monday is fine. Or could you start on the 22nd of August? Um, yeah, that should be okay. That sounds fine. So when would I start? Means if I get this job, when would I start? It's important to use wood there. Don't use do here. If you say, when do I start? That means I think I already got the job. I think I'm hired, but you're not hired. It's an interview. So you don't know if you're hired at the beginning, right? So you say would because it's not riel. When would I start? That means if I got hired. So anyway, these are some of the questions that you may need to ask at an interview. There are others, but I would say these air probably the most common and definitely the most useful. In the next video, we're going to be doing just a very quick summary of all of the things that we've covered in this course, so I will see you in the next video. 49. Course Summary: Let's Review: So in the last lesson, we talked about questions that you may want to ask the interviewer during the interview. Like the details of the job. Maybe it wasn't very clear in the job description, or maybe you want to ask about salary in this last video, the last video of this course, I want to just quickly talk about and summarize the main ideas of the course. Things I really hope you can remember. The first is when you're doing or you're preparing for an interview. Be yourself. Be you don't try to be someone else. That's a very important point. This company or this person wants to know who you really are, and that's what the interview is about. So be yourself. That doesn't mean don't be professional. Be professional. But in your answers to interview questions, be honest and say your real opinions and say true things that happened, real things that happened. If you're talking about your experience. For your resume, remember it's very important that it is perfect. Make sure your formatting is clear. Make sure you're spelling is good. Your punctuation is good, and everything is easy to see on the information there is relevant. Make sure it's really strong. Your resume should be perfect because it's the first impression that the company, the person looking at it has a view. And it might be the thing that gets thrown away if it's not very good. And after you send your resume, make sure to do a follow-up call if that's an option for you so that you can have a higher chance and show that you're proactive. Remember, being proactive. Then to prepare for the interview itself makes sure you do a lot of research and make sure you know what kind of questions that they may ask you in the interview. This course is a way to prepare for the interview itself because we went over a lot of questions. We're going over some tips. So any kind of preparation that you can do, prepare your mind for the questions. Think about what kind of questions they may ask you and what kind of things you may talk about, right? Get the right clothes, the right posture, be relaxed. All of those things are really, really important. So you've got to remember all of those things before the interview actually happens. And then when you get there, you'll be more comfortable and it will be easier for you. Definitely, another quick point is that, and something I really, really, really, really hope you can remember is that it's very important to not memorize answers. I've said it many times. I'll say it one more time. Don't memorize interview answers. You can prepare for questions as I just said, no what they might ask you and think about what you might say. But don't think about exactly the words you're going to say. I'm speaking now, I'm not planning every word I'm going to say, right? You have the skill, the ability at least to try to explain your ideas. That's better than if you memorize some answer and then you add, sir, maybe the wrong question, or it sounds very strange and you sound like a robot, that's not very good. So don't memorize answers, right? Preparing should be enough. Just be ready for the questions that you will deal with in the interview itself. Remember, be clear, instead of just saying things about yourself, it's really important to give examples where you can show what qualities you have, rather than just saying what qualities you have, right? Say something and then give an example, say something, and then make it more clear with a short story or something like that. This is one of the things that can set you apart from others. I'm good at communication, for example. So that's much more vivid than just saying, I'm good at communication, right? Show you're good at communication by being a good communicator, by explaining things to the interviewer. And also remember, any interview you want to show your best qualities, your best characteristics. So be honest and say real things, but don't say something that's going to obviously keep you from getting the job, right. You want to make sure you're honest, but at the same time, you want to show your good characteristics. You want to show the things about yourself that show the interviewer that you are qualified for this job, right? So be clear and the examples will help you and the preparation will help you. And knowing some of the phrases I taught you in this course will help you give clear answers and express yourself and hopefully get the job. So that's all for me. Thank you very much for taking this course and good luck in the future and all of your job interviews, I hope that you are, I hope that you are successful and I'll see you in the next course. Bye.