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21 Videos (38m)
    • Introduction

      0:48
    • Knowledge

      1:40
    • Ownership

      3:07
    • Test Environment

      2:21
    • Duplicates

      2:31
    • Resolved vs Closed

      1:41
    • Workflow

      1:34
    • Bulk Changes

      2:16
    • Announcement Banner

      1:07
    • External Users

      1:56
    • External Email

      0:59
    • Application Access

      1:26
    • Project Naming

      0:40
    • Issue Types

      1:17
    • Resolutions

      1:47
    • Proper Field Types

      1:19
    • Hidden Projects

      0:49
    • Clean Up

      3:08
    • Multiple Instances

      2:10
    • User Management

      2:25
    • Standards

      2:57

About This Class

Did you hear about the company with 132 Jira administrators?  How about the company plagued with 134 Issue Types?  Have you ever accidentally broken workflows and everyone’s filters?  Join Rachel Wright as she recounts the top 20 Jira admin mistakes she’s made and seen.  Hopefully you can avoid these mistakes and keep your application out of the Jira swamp!

This course is for Jira administrators, but even if you’re not an admin, you can take this information back to your admin team.

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Rachel Wright

Author, Jira Strategy Admin Workbook

Rachel Wright is an entrepreneur, process engineer, and Atlassian Certified Jira Administrator.

She started using Jira in 2011, became a Jira administrator in 2013, and was certified in 2016.

Rachel also uses Atlassian tools in her personal life for accomplishing goals and tracking tasks.  Her first book, the “Jira Strategy Admin Workbook“, was written in Confluence and progress was tracked in Jira!

Help for Jira Administrators is here!  Vi...

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