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19 Videos (37m)
    • Introduction to the Course

      1:40
    • Introduction to Emotional Intelligence Objectives

      0:57
    • Defining Emotional Intelligence

      3:14
    • Insights into Emotions

      1:31
    • Emotional Intelligence at Work

      3:14
    • Advantages and Disadvantages

      1:31
    • How Emotions are Viewed

      1:14
    • The Function of Emotion

      2:16
    • Basic Human Emotions

      3:02
    • Positive and Negative Emotions

      1:42
    • Understanding Emotion

      3:05
    • Identifying Emotions

      2:01
    • Goleman's Framework

      3:00
    • Emotional Intelligence as an Ability

      2:30
    • Measuring Emotional Intelligence

      2:04
    • Emotional Intelligence can be Practised and Learnt

      1:16
    • The One Percent Solution

      0:57
    • Dos and Donts

      1:51
    • Introduction to Emotional Intelligence Review

      0:24