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Intro to UX: Creating Great Omnichannel Experiences

Stef Miller, Marketing Manager, UserTesting

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8 Videos (50m)
    • Introduction

      3:16
    • What is an omnichannel experience?

      4:09
    • Phases + Touchpoints

      9:12
    • Journeys

      9:18
    • Opportunities

      8:56
    • Improvements

      7:15
    • Buy-In

      6:26
    • Closing

      1:18
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