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Intro to UX: Conducting Smart User Research

Janelle Estes, Director of Research Strategy, UserTesting

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8 Lessons (48m)
    • 1. Introduction

      1:38
    • 2. What is user experience research?

      9:33
    • 3. What are your research goals?

      3:53
    • 4. Ethnography

      9:17
    • 5. Focus Groups, Surveys, and Interviews

      9:01
    • 6. Usability Testing

      7:45
    • 7. Web Analytics

      3:45
    • 8. Conclusion

      2:41
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