Improve your Management Coaching & Communication Skills

Ramon Janssen, Trainer: Dutch, Management

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39 Lessons (2h 47m)
    • 1. Introduction to this Management course

    • 2. What will I learn? Short overview of the course and it's content

    • 3. Introduction Current Employee Motivation and Engagement issues

    • 4. Current Employee Motivation and Engagement issues

    • 5. My story and Summary

    • 6. Insight Exercise

    • 7. Changes in our Society and the Workforce

    • 8. Knowledge Workers

    • 9. Summary

    • 10. Introduction of How Managers should alter their approach

    • 11. Traditional Management versus New Management

    • 12. Summary and Management styles of the Past

    • 13. Introduction "the Manager Coach"

    • 14. What is Coaching and Why is it important?

    • 15. Coaching ground rules and the "Coach Manager"

    • 16. Summary of Coaching

    • 17. Introduction One-on-One Meeting and Coaching Program

    • 18. What is a One-on-One Meeting and Coaching Program

    • 19. Step 1 in a One-on-One Meeting and Coaching Program

    • 20. Step 2 in a One-on-One Meeting and Coaching Program

    • 21. Objections and Benefits

    • 22. Summary

    • 23. Introduction Meeting Basics

    • 24. Meeting Basics and Structure

    • 25. Meeting Agenda

    • 26. Insight Exercise

    • 27. Introduction of Successful communication

    • 28. Part 1; 10 principles for Successful and effective Communication

    • 29. Part 2; 10 principles for Successful and effective Communication

    • 30. Introduction of the structure of Effective communication

    • 31. Structure of the Communication during a Coaching Meeting

    • 32. Summary of Effective Communication

    • 33. Introduction of the 5 step communication Coaching Cycle

    • 34. The five step Communication Coaching cycle

    • 35. Introduction Cultural and Individual Differences

    • 36. Human Employees Needs

    • 37. Cultural Differences

    • 38. Individual Differences

    • 39. Course Wrap up!


About This Class

Are you ready to take your Leadership to the next level? This is the most practical, professional and complete Management Communication and Coaching course on SKILLSHARE!

In this course, you'll learn the communication and coaching skills that you need to become a more successful manager.

This course covers all of the important topics + real life practical business concepts that will help make a difference in the workplace!

Enhance your leadership potential and learn how to make your employees become more effective, productive and committed.

How You Will Benefit

  • Improve your ability to coach and communicate
  • Create better alignment of employees personal and the organizational goals
  • Manage your team successfully and meet your objectives
  • Improve your leadership abilities and facilitate change
  • Close the gaps between current and desired performance and outcomes
  • Encourage employees independence and initiative
  • Be ready to move on to higher positions, earning more respect and financial freedom

Good management is the key to maximizing human potential

Every employee can achieve higher levels of performance, including your average and best performers. What they need is a manager who can coach: someone who can routinely carry out effective face-to face meetings and observe, assess, and interact in ways that develop and maximize their individual effectiveness. This course provides the tools to help you realize their potential and level of performance and get the most out of your team.

What is the most critical element that can make or break any business?

That critical element is “the people”, your team, your employees. Without people, your business is dead in the water.

What is the most critical element that determines whether your employees are engaged, perform well and produce value for your customers?

That critical element is YOU, the manager, the leader, and the supervisor. But:

The reality is that many employees are not doing as well as they could be because of their manager.

The key factor in employee engagement and motivation is: the relationship between the manager and the managed. 

It is what takes place at the moment of contact or communication between the manager and the employee that is the key factor of performance, effectiveness, productivity, output and profitability of an organization.

The top managers and leaders of today are those who are capable of producing extraordinary performance from ordinary people.

That’s why I created this program. Because you DO NOT learn this in business schools. 

The program is the result of decades of my own management experience, education, reading and studying from the best and brightest and putting it into practice. I overcame all of these obstacles by myself. It took me a long time to figure all of this out.

My mission is simple: “I want you to be more successful by developing yourself to the next level of leadership.”

Course content

During the course we will cover the most important aspects of communicating and coaching your direct reports. You will learn:

•             To understand WHY we are currently not getting more out of our employees? 

•             The most Common Employee Manager Issues

•             Reasons why managers find it so difficult to change

•             How managers should alter their approach

•             Why traditional management systems don’t work anymore

•             What coaching is and why it is important

•             The coaching ground rules to become more successful

•             The 2 essential steps in a one-on-one meeting & coaching program

•             How to set up and run ongoing one-on-one coaching meetings

•             How to structure a coaching meeting

•             10 key communication principles to make you more successful

•             5 step communication approach to use in the actual meeting. (What to do and say step by

•             Exercises, examples, stories and worksheets that will help you to understand where you are and               how you can improve yourself

Step by step, practical workshop approach

I’d like to invite you into this elite program, where I give you advanced training and success resources.

This course is like a “workshop”, we will walk through a step-by-step process giving you high-quality successful one-on-one communication and coaching methods. I have compressed all the knowledge in easy-to-apply steps.

You can use these methods immediately after the training. And If you do as I teach you will start to see significant results.

Imagine what it would feel like if you could start seeing changes in motivation and performance in a few months. You would be less stressed and have more time for other things. Maybe you can even start thinking of a next step in your career. Or you may be rewarded for the better performance with more salary or bonuses.

Start today!