Improve Website Visitor Engagement with Chatbots - Generate Leads - Automate Customer Relationship | Nikhil Kumar | Skillshare

Improve Website Visitor Engagement with Chatbots - Generate Leads - Automate Customer Relationship

Nikhil Kumar, Digital Marketer

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5 Lessons (19m)
    • 1. Introduction

      1:23
    • 2. Creating your First Bot

      10:02
    • 3. Integrating the Chatbot to Your Website/Blog

      3:59
    • 4. Choosing the Right Plan

      3:13
    • 5. Additional Features

      0:41

About This Class

Visit Collect Chat Website (Click Here)

Blog - What is a Chatbot? Why Your Website Must Have it in 2020

The latest breakthrough in the Customer Experience domain is chatbots. Customers have to be able to express themselves without making any effort. The days when you asked them to fill up a form or browse through the entire website to learn about your services are long gone. With chatbots, customers can “tell” you what they need in a jiffy.  Chatbot-empowered businesses allow customers to interact with them on human terms, which is quite a contrast to the classic graphical interface.

Given that, small business owners or bloggers always feel left out as the latest technologies come with a heavy price. But not anymore. The tools I recommend are always affordable. In fact, Collect Chat starts at $0.00.

Over time, human beings have become accustomed to casual computing. People wake up, check their feeds, do their daily chores, check a few new products on the market, and continue with their day. It is no secret that using a computer has never been this simple before, nobody learns BASIC to use a smartphone. This is now the expected standard, and using your website, or going through your storefront is expected not to be too different. They should be engaging, but not in a way that makes the user feel trapped or obliged to make a purchase.

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