ITIL Intermediate Service Transition - Online Learning | GreyCampus I. | Skillshare

ITIL Intermediate Service Transition - Online Learning

GreyCampus I., Training for working professionals

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47 Lessons (7h 31m)
    • 1. Intro to ST Brief

      2:34
    • 2. ST BestPractices

      5:52
    • 3. ST Scope

      6:03
    • 4. ST Value

      5:55
    • 5. ST InputsOuputs

      11:02
    • 6. ST metrics

      7:27
    • 7. ST Principles part1

      13:09
    • 8. ST Principles part2

      22:02
    • 9. CE CSF,KPI,Challenges,Risks

      7:12
    • 10. CE Process Activities

      13:31
    • 11. CE Purpose,Value,Principles

      7:25
    • 12. CE Triggers,IO, Interface

      4:52
    • 13. CM Challenges, Risks

      8:27
    • 14. CM CSF,KPI

      16:10
    • 15. CM Processes

      21:12
    • 16. CM Trigger,IO,Interface

      9:59
    • 17. KM Challenges,Risks

      5:39
    • 18. KM CSF,KPI

      6:29
    • 19. KM ProcessActivities,Trigger,IO,Interface

      5:45
    • 20. KM Purpose,Scope,Value,Principles,Concepts

      9:42
    • 21. RDM CSF,KPI (last slide edit)

      6:28
    • 22. RDM Principles, ProcessActivities

      17:38
    • 23. RDM Purpose, Scope, Value

      6:16
    • 24. RDM Trigger,IO,Interface

      6:33
    • 25. RDS Challenges and Risks

      8:32
    • 26. SACM Asset and Process Activities

      8:45
    • 27. SACM Challenges, Risks

      5:44
    • 28. SACM Configuaration system

      16:42
    • 29. SACM Principles

      3:16
    • 30. SACM Trigger,IO,Interface

      5:21
    • 31. SACM CSF,KPI

      8:32
    • 32. SVT ProcessActivites

      17:28
    • 33. SVT Challenges,Risks

      5:51
    • 34. SVT CSF,KPI

      12:10
    • 35. SVT Purpose, Scope, Value, Principles

      7:30
    • 36. SVT Trigger,IO,Interface

      6:39
    • 37. TPS Principles

      8:49
    • 38. TPS CSF KPI (cough)

      9:49
    • 39. TPS Triggers,IO, Interfaces

      9:36
    • 40. TPS MajorActivities

      14:58
    • 41. TPS Purpose, Scope and Benefits(cough)

      8:44
    • 42. ManagingPeopleThroughST

      16:44
    • 43. Organizing Service Transition

      12:34
    • 44. DefiningTools

      8:22
    • 45. Generic Requirements for ITSM

      11:12
    • 46. Implementing Service Transition

      6:19
    • 47. Challenges,CSF,Risks

      10:11

About This Class

ITIL Intermediate Service Transition course by GreyCampus will impart strong foundational knowledge required to pass the ITIL Service Transition certification exam by Axelos. This certificate carries 3 credits out of 17 to be achieved for the ITIL Intermediate certification.

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GreyCampus I.

Training for working professionals

GreyCampus transforms careers through skills and certification training. We are a leading provider of training for working professionals in the areas of Project Management, Big Data, Data Science, Service Management and Quality Management. We offer live-online (instructor-led online), classroom (instructor-led classroom) and e-learning (online self-learning ) courses. Our growing suite of accredited courses is constantly upgraded to address the career enhancement goals of working professional...

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