How to Hold People Accountable - Proven Strategies to Get Results

Patricia Thompson, PhD, Corporate Psychologist &Executive Coach,

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10 Lessons (58m)
    • 1. Lesson 1 - Introduction

    • 2. Lesson 2 - What is Accountability?

    • 3. Lesson 3 - Delegating to Get the Best Results

    • 4. Lesson 4 - Determining the Root Cause of Under-Performance

    • 5. Lesson 5 - Personal Causes of Underperformance

    • 6. Lesson 6 - Tips for Providing Feedback

    • 7. Lesson 7 - How to Have "The Conversation"

    • 8. Lesson 8 - Handling Behavioral Problems

    • 9. Lesson 9 - How to Manage Your Emotions

    • 10. Lesson 10 - Final Thoughts


About This Class


  • Are you a manager who struggles to hold people accountable?'
  • Do you dread dealing with performance issues?
  • Do you clam up when you have to have difficult conversations?

Take a deep breath!

In this course, you'll learn the best practices for accountability, so that you'll be able to lead with confidence. 

I'm Dr. Patricia Thompson. I'm a corporate psychologist, management consultant, executive coach, and author whose expertise has been featured in the Harvard Business Review, Fast Company, Entrepreneur, CNN, and many other sites. I've been working with senior leaders from companies of all sizes and in all industries since 2004, helping them to boost their results in the workplace.

In this course on accountability you'll learn:

  • How to diagnose the root causes of under-performance
  • How to do a self-check and tweak your leadership style to improve your results
  • A step-by-step guide to having difficult conversations
  • Useful and practical tips for providing feedback
  • How to manage your emotions during stressful conversations 

And more.

If you're ready to get over your discomfort with accountability so that you can fully own your role as a leader, this course is for you.

(Note: This course is best taken in conjunction with my course on delegation. I recommend you start with the delegation, and then take this one).