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How to Hold People Accountable - Proven Strategies to Get Results

Patricia Thompson, PhD, Corporate Psychologist &Executive Coach,

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10 Videos (58m)
    • Lesson 1 - Introduction

      1:58
    • Lesson 2 - What is Accountability?

      3:48
    • Lesson 3 - Delegating to Get the Best Results

      3:32
    • Lesson 4 - Determining the Root Cause of Under-Performance

      7:40
    • Lesson 5 - Personal Causes of Underperformance

      6:13
    • Lesson 6 - Tips for Providing Feedback

      9:37
    • Lesson 7 - How to Have "The Conversation"

      9:03
    • Lesson 8 - Handling Behavioral Problems

      5:33
    • Lesson 9 - How to Manage Your Emotions

      9:14
    • Lesson 10 - Final Thoughts

      1:42

About This Class

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  • Are you a manager who struggles to hold people accountable?'
  • Do you dread dealing with performance issues?
  • Do you clam up when you have to have difficult conversations?

Take a deep breath!

In this course, you'll learn the best practices for accountability, so that you'll be able to lead with confidence. 

I'm Dr. Patricia Thompson. I'm a corporate psychologist, management consultant, executive coach, and author whose expertise has been featured in the Harvard Business Review, Fast Company, Entrepreneur, CNN, and many other sites. I've been working with senior leaders from companies of all sizes and in all industries since 2004, helping them to boost their results in the workplace.

In this course on accountability you'll learn:

  • How to diagnose the root causes of under-performance
  • How to do a self-check and tweak your leadership style to improve your results
  • A step-by-step guide to having difficult conversations
  • Useful and practical tips for providing feedback
  • How to manage your emotions during stressful conversations 

And more.

If you're ready to get over your discomfort with accountability so that you can fully own your role as a leader, this course is for you.

(Note: This course is best taken in conjunction with my course on delegation. I recommend you start with the delegation, and then take this one).

3 of 3 students recommendSee All

Practical advice that I can start applying immediately. Gave me a lot of new things to think about when I have to deal with under-performance. Thanks - great course!
This course was really helpful. I've always been reluctant to hold my team accountable, because I'm afraid of what their reactions might be, or because I'm not quite sure how to do it. The tips she gave for having those difficult conversations were really great, as well as the ideas for getting to the root of the issue. I highly recommend this course.

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Students

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Patricia Thompson, PhD

Corporate Psychologist &Executive Coach,

Hello, I'm Patricia.

I'm an award-winning psychologist, management consultant, coach, and author who is passionate about helping my clients to achieve happiness and fulfillment. For over 15 years, I have worked with all sorts of clients ranging from students to Fortune 500 CEOS, to cultivate their innate talents and achieve success.

I am also the President of Silver Lining Psychology, a firm I founded, to share my knowledge about how to use the science of positive psychology to...

See full profile