How to Deal with Your Clients (and Make Your Life Easier)

Alessandro Foglino

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6 Videos (21m)
    • Introductions

      0:52
    • CRM Basics

      2:21
    • Outline Your Clients

      4:17
    • Be Persuasive… in The Right Way

      7:57
    • Learn How To Say No

      5:00
    • Final Thoughts

      0:33

About This Class

This course is gonna help you to manage your clients in a better way with some tips and tricks.
Understand what kind of clients you have (or may find along the way) and behave accordingly!


Learn to say no (and how) and use some persuasion techniques to interact with them.

You can make your work easier building up better, more ethical, balanced and healthy relationships with your clients. Working at a call-center, as a waiter or as a freelance graphic designer, you'll find some good tips in this course!

58 of 58 students recommendSee All

Alessandro Foglino's class was a fine balance of useful knowledge, engaging tricks and an underlying joy for life. I found the most useful lecture to be how to say no to a client. Grazie mille!
Lex Leclerc

Eco-artist & writer

A job well done! it's really interesting

135

Students

1

Project

I studied Product Design for Innovations at Politecnico di Milano and I obtained my degree in 2014.

Always passionate about every kind of drawing technique, from Street Art to Fine Art, I worked as a freelance graphic designer and interior decorator for some Milan based cafés, bars and shops.

Co-founder of Bricheco, a social-carpentry in the heart of Milan, I started to grow a passion about wood and recycled materials in furniture and the design world related to them.