How to Become a Great Leader | Leadership & Management | Mind Favor | Skillshare

How to Become a Great Leader | Leadership & Management

Mind Favor

How to Become a Great Leader | Leadership & Management

Mind Favor

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12 Lessons (19m)
    • 1. Introduction

      0:37
    • 2. Extreme accountability

      2:19
    • 3. Create a good environment

      2:28
    • 4. Active Listening

      0:47
    • 5. Positive Attitude

      1:51
    • 6. Be empathetic

      1:52
    • 7. Making decisions

      1:38
    • 8. Get their buy in

      1:16
    • 9. Effective feedback

      2:57
    • 10. Help them "win"

      2:02
    • 11. Class project

      0:42
    • 12. Final thoughts

      0:54
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About This Class

How to Become a Great Leader | Leadership & Management

In this course we explore how to become a great leader in the 21st century. This is not your traditional leadership or management course. We believe the idea of a "leader" is often times misconstrued by our culture and media to be someone who is dominant, assertive and authoritarian. Also a leader may possess some of these attributes, what's more important is the way you interact with and inspire your team to act. And the best ways to build an amazing team is through "softer skills" such as empathy, active listening, accountability, and other traits. 

In this course we will cover the main traits necessary to not only be a well respected, but effective leader or manager. We're very excited you've stopped by and look forward to seeing you inside the course! 

Meet Your Teacher

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Mind Favor

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MindFavor is dedicated to teaching you skills that will help you thrive and succeed in the 21st century. Most of the information taught in the current school system is outdated and irrelevant to how daily life really is. Our mission is to empower you with the RIGHT information to help you live your best life. 

 

And if you're looking to get started with 2 FREE months of Skillshare Premium, use this link to take advantage of this offer now: https://www.skillshare.com/r/user/mindfavor

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Transcripts

1. Introduction: Being able to lead others is one of the most important skills that nobody is talking about. Hey, what's going on? My name is Steven. I'm a content creator and instructor to over 1000 students now here on skill share within this course, I'm gonna break down the fundamentals of what it takes to be an effective, well-respected leader. Be sure to stick around to the end of the course because I cover a couple of concepts that aren't widely talked about within these leadership courses. And that was one of the main reasons that prompted me to make this course in the first place is to talk about the actual traits and characteristics that a leader actually needs in the 21st century. Thanks so much for stopping by, and let's go ahead and jump into the course. 2. Extreme accountability: Next principle for us to be a really great leader is to have total accountability. As a leader, the buck stops with us and everything that happens on our team or organization or whatever it is that we're leading, regardless of what happens when it comes to the bad stuff that happens within the company. Any mistake that somebody makes, regardless of whether they're at the entry level or the top executive level, the mistake that everybody makes ultimately is our fall. Now in reality, if an entry level person makes a mistake with a customer, that wasn't directly our fault, but by adopting the mentality of extreme ownership, extreme accountability, it ultimately falls back on us, right? Because we're the ones empowering our employees were the ones who are providing the training materials or the ones who are writing up the policies and procedures for the one who's hiring the people or hiring management to hire those entry level people. So at the end of the day, even though we may have not personally made a mistake, it's still our responsibility as a leader to take accountability for any mistakes or mishaps that anybody else that we're leading hats. And having this mentality is extremely effective for a couple of reasons. For one, it empowers us the moment we stopped blaming other people for making mistakes. And we take extreme ownership and accountability that moves us from being in a reactive state to a proactive state. We can then think through, OK, what can we do in the future to avoid these mistakes? And it puts you in a more solution oriented type of mindset to move the company and move the team forward. And the second reason why this mentality is so great is because it's going to help you earn respect from your employees and the other people that you're leading, even though your employees may not vocalize it, they are paying attention to the actions you're taking. They are paying attention to the way that you lead your team or your organization. And so if you adopt this mentality in this overall aura of everything being your fault, they're gonna respect to so much more for it. And the easiest ways to lose credibility and respect that other people is to always be complaining, always trying to push the blame off on somebody else and not taking responsibility. So by you taking responsibility for everything that's wrong within your team or your organization. You're leading and setting an example for all the other people that you lead to show them that the way you run your team in your organization is through accountability and responsibility. 3. Create a good environment: Next way for you to be a great leader is to create a safe, inclusive and fun environment. If the people you're leading don't enjoy coming to work every single day, then you're probably not going to get the best performance out of them. And they're not going to do their best work as a leader, it's your responsibility to create an environment that's not only inclusive and safe, but also fun. And people enjoy showing up every single day everything you can to create a positive atmosphere among all the team members. So that way when they show up to work, they don't think of their coworker just as a coworker, but more so as a family member. And whatever you can do to help build a sense of camaraderie and a sense of family. That's ultimately going to make everybody feel a lot safer, right? Where do you feel the most safe when you're with your family, not with strangers. Another way to encourage a safe, inclusive environment is to let people know that there's a 0 tolerance policy for any type of negativity, any type of discrimination. Obviously, there's already HR laws existing in place for that. But right from the start, it's going to be very important for you to let everybody know that you as a leader have a 0 tolerance policy for any type of negative unsafe language or actions. And don't be afraid to exert yourself in front of the entire group. That's going to show to everybody intergroup that, that is aligned, they do not cross. And that's something you take extremely seriously. And by showing that, that's going to show to your team members if there's any type of unsafe or uncomfortable type of situation that you have their back and you as a leader, are going to be protecting them from these unsafe, uncomfortable type of situations. And then when it comes to creating a fun atmosphere, there's a lot of different ways you could go about it. Obviously, you could have different food days at work. You could have various meetings setup where you guys play games. But with this also, don't be afraid to ask for the input from the team. In a lot of times there's usually at least one or two people who prefer to take on this aspect and don't be afraid to delegate that, but still play somewhat of a role in thinking through creative ways to get everybody engaged and interacting with each other. And again, having fun and doing whatever you can to convey the sense that first and foremost, everybody shows up to work. We have a common goal to move our team who are accompany forward because that's what paid our bills. But at the same time, work can be a fun place. We can show up every single day and work with people that we really enjoy and have fun doing it. 4. Active Listening: Another way to be a great leader is to practice active listening and really go into every interaction with your team members with a sense of openness and willingness to learn from them. Once you get into a leadership position, inevitably, you're going to be removed from the day-to-day activities that your key members do. And even though you may have done that position before, before you know it, things are always changing and you're not going to know this job that they're doing as well as they know it. Going into these conversations with your team members and practicing active listening as a leader, that's gonna put you in a much better position to lead the company in a team forward as a leader, it's gonna help you better identify certain problem areas and accompany certain inconsistencies, certain trends. And that's the valuable data and information that you need to then move the team and the company in the right direction. 5. Positive Attitude : The next way to be an effective leader is to have a positive attitude, even though there's so much diversity in the world, right? We got tons of different cultures, languages, backgrounds, different experience levels. Each person in the world is completely unique and special in their own way. But at the same time, I do think regardless of where you come from, the types of people out there can be boiled down into two types of people. People who are pessimistic or optimistic. And the people who are optimistic tend to be the people who are able to make progress in life, who are able to accomplish their goals, who are able to really move forward and not dwell on the past, not dwell on the mistakes. Everybody has bad things that happen to them now, yes, I acknowledged certain people have disadvantages. Certain people go through tougher things than other folks. So that's not to trivialize the bad experiences that certain people go through. But largely what we're able to accomplish in life comes down to the lens through which we're viewing the world. So if our default lens is pessimistic and I always think of the bad in this situation, always feeling bad for yourself, or always being optimistic in trying to find the benefit from a situation, in always being forward thinking to be ineffective Positive Leader, having that optimistic lens through which you see the world is going to make it so much easier for you to not only navigate tough times, but also lead your team. Have them follow you with confidence. When you're leading a group of people, the path isn't always going to be easy. There's going to be difficulties. There's going to be changes in the business. There's gonna be layoffs, there's going to be reorganizations, there's going to be different policies and procedures. There's going to be personal issues that people have to be an effective leader, you need to navigate through these tough times, be able to deal with uncertainty in one of the great ways to help you deal with all that and keep moving forward while keeping the confidence of your team in you is by having that optimistic lens. 6. Be empathetic: Another way to be a great leader that's really respected is to be empathetic, has a leader. You need to understand that the people you work with and the people that you lead are going to come from different backgrounds, different life experiences. And so you may lead certain people who you personally can't understand their situation, you can't understand their background because you'd never went through that in your life. But to be an effective leader, you need to approach every situation, every coaching opportunity, every interaction with your team members with a sense of understanding and empathy. If somebody is going through a certain situation, maybe say a team member, their performance at work is struggling. But after talking with them, you'd realize that their spouses battling cancer. Let's say you've never experienced that in your life before. You've never had a family member go through something like that. It's hard for you to personally understand. But by still trying to put yourself in the shoes of your team member, thinking about how you would feel, how your work performance probably would suffer if your loved one is going through something as horrific as cancer. I having that sense of understanding that allows you to make adjustments, right? So maybe that person's performance isn't doing well and they can't take on as much work well, then you can work with other people on the team to have them help this person as they're going through this tough time. But a lot of times, if a leader isn't empathetic and they don't try to understand a person's situation. They may look at that employee who's underperforming and think that they're just doing a bad job. And then they feel more resentment and they try to push harder on the employee, which obviously isn't gonna have a good effect because this person internally is going through a lot of stress and anxiety by being empathetic and understanding the situation that your team members are. And that's going to put you in a much better position to navigate the tough situation. Not only keep a positive relationship with them, help that person through the tough time, but also help the team in organization in general keep moving forward. 7. Making decisions: Another quality that great leaders have is the ability to be decisive and make tough decisions when you early in your company or your team. Inevitably, there are going to be tough decisions to make. In a lot of times, a tough decision may result at the entry level. But then because it's a tough decision that keeps moving up and up and up until eventually it reaches you. There may not be enough facts for you to make a great decision in you are putting where you have to choose between path a or path B. Again, that's why it's a tough decision because there isn't a clear path. But as a leader, when it comes to you and making these tough calls, after you do the best you can to take in all the feedback, all the information about the situation. You're going to be decisive about it. Pick a decision and you stick with it. Now let's say four months down the road, new information comes out telling you that you should have actually made the other decision, even though it's important to be decisive, you also can't have too much of an IO and you gotta still be humble and open to new feedback to change course, there's really very cool by Jeff Bezos, the CEO and founder of Amazon. Where he said People who were right a lot of the time, where people who often change their minds, it's perfectly healthy, encouraged even have an idea tomorrow that contradicted your idea today. As an excellent leader, he understands that the world is always changing. We're always getting new information coming in. So even though it's important for us to be decisive and make tough calls at the same time, we still have to have enough humility and understanding to allow new information to come in. And even if that means for us to change course or contradict ourselves, that's okay because that's an, a best long-term interest of the team in the company that we're leading. 8. Get their buy in: Another way for you to be a great leader is by getting the buy-in from your team. A very common tactic that a lot of leaders will use is when they're setting expectations for the rules of the team. What they'll do is ask for input from the team members and say they as a team, right? What should we all be doing? How should we be running this team? How should we be treating one another? And inevitably people are gonna say comments and stuff, right? Like treat each other with respect, always listened to each other. When you use this tactic of asking for that input or feedback from your team members. For one that's not only gonna make them feel a lot more engaged throughout the process, but two, they're going to be a lot more likely to follow the expectations that they said, right? Instead of it being a situation where you lose the boss, come in and tell them, be respectful, listened to others, do the work that you're supposed to. If they're giving that feedback themselves. As humans, we're gonna be more likely to hold ourselves accountable to what we said. Now, obviously when you're setting expectations, making decisions, you can't always solely rely on the feedback from the team. You have to implement your own guidelines and make sound decisions as well. But that's a really great way to make everybody come together, create that synergy, and have everybody work towards common goals. 9. Effective feedback: The next trait of being a great leader is the ability to give effective feedback to the team members that you're leading in. This breaks down into both positive and negative feedback when we're giving our feedback to our team members, the first thing we need to be mindful of is that everybody is different and everybody has a different communication styles. Everybody likes to hear feedback in different ways. Tailor the feedback that we give to our team members in a way that best matches how they're going to receive it. Some people may really enjoy sitting down and talking for an hour face to face. On a real personal level. Other folks may prefer feedback to be very straightforward and right to the point and no emotions or small talk involves everybody has different ways that they prefer their feedback. And one of the easiest ways to pick up on this is just take a look at the way that your team member prefers to interact with you first, right? So if a person loves to swim by your desk and have small talk for 15 minutes every single day and they're really personable and they love to know about your family, your kids, all that. If they're communicating in that way to you naturally will, then that's probably a good sign that, that's a good way to reciprocate your feedback into communicate with them in that way. Whereas maybe there's another person who really doesn't like small talk and they're very professional, but they're straight to the point there not too much into their personal life. Well then that's probably a way that you should approach the feedback with them. And again, just understanding everybody has different, some people love into really open and big settings with the whole team. Whereas other people are very private and they may only open up once. It's you and them, one on one big part of it is having those EQ skills, understanding how to effectively communicate with people when you are a leader, inevitably, there are going to be situations where you're, you give negative feedback to your team members. Maybe about their performance, their attendance, the way they're showing up. That's your job as a leader to call out the situations when they're not performing their best and they need to do better. But throughout the entire interaction, you want to mainly convey that the feedback you're giving, it's not personal, it's strictly business. And the reason why you're getting this feedback in general is make the company team than you, everybody better in conveying this idea that it's not me, the boss versus knew the employee. It's all of us in this mission together and we're all on the same team and we're simply helping each other out, get better. So that way, the overall team, everybody can win together. And then on the other side of it, in these types of feedback sessions, don't be afraid to ask them for honest feedback on how you as a leader can be more effective to, that's gonna show to them that you still have humility. You're open to feedback. And that's going to help them respect you so much more. Versus a boss who thinks they know it all and they aren't open to criticism. 10. Help them "win": The last way to be a really great leader is to help your team members when whatever that means to them individually. So if we think about it, again, the people you're leading, they're going to be different and have different backgrounds. They have different family situations, they have different goals in life. Everybody wants different things. One person may be really career driven and they want to become the CEO of the company one day. Whereas another person wants to go back to school and get their master's degree and then switch industries. Whereas another person may be completely content at the job, and their passion is about knitting and staying home with the family. So everybody has different definitions of what being successful in life to them is and what they really want out of it. So to be a great leader, what you could do is first really understand the people that you're leading and build that intimate connection with them. Understand what winning to them looks like. And then what you should do is do whatever you can to help them move towards that path. If you're dealing with an employee who's really career driven and they want to again become the CEO of the company will then in your one-on-one meetings, while you should do is try to think through different ways that you can help that person get the next promotion and help give them your guidance and honest feedback about what they can do to move forward in that direction. Don't be afraid to take a look into creative options, seeing what you can do to help your individual employee when in their mind, humans are very intuitive and we can spot when somebody genuinely has our best interests in mind and when they genuinely want us to win. And so when you're being genuine and authentic and doing whatever you can in your power to help empower your employees, to help them win in their own way and really help, help them along their path there in respect to so much more for it. And the really cool thing is by you upfront showing them that you're willing to put in extra effort to make their life better, there are going to reciprocate that. So when the company is going through a really busy season and maybe you need people to work overtime on Saturdays. Those people are gonna be so much more likely to show up for you when you need it, because they know that you've shown up for them. 11. Class project: Alright, and so for the class project, what I want you to do is go ahead and download that worksheet. And so the questions in really think through the concepts that we talked about here. Think through what traits you already exists will make you a great leader. And then also acknowledge and call out one area that you think you could improve on to make you a better, well-rounded leader. And then once you're done with that, be sure to upload that to the course project. I'm really looking forward to seeing the results it in this course, I did the best I could to distill some of the main ideas. But this certainly isn't an exhaustive list of all leadership qualities and traits. So if there's something else that you think of that's also a valuable leadership quality or trait to be sure to leave that in the discussion section so that way we can all learn from that information. 12. Final thoughts: That is take us to the end of the course here. I first want to thank you so much for your time and attention, and I hope you got some great information out of this to recap some of the main ideas here. One, be totally accountable and acknowledge that everything in the company, everything in the team is your fault by adopting that type of mindset that puts you in a mental frame to then be solution oriented into solve problems. Also be very empathetic and open to feedback and always being willing to learn. I think one of the biggest pitfalls that many leaders fall into is they let their ego get into the way in. Once they reach a certain level, they think they know what all that's a very dangerous territory to get into. You always need to be open and willing to learn and to grow, and don't allow your ego to get in the way of making clear good decisions. Hopefully got some great information on the course. Again, if you have any questions or insights, please don't hesitate to leave them in the discussion section below. But with that being said, thanks so much for watching and take care.