How To Scale From 0-50 Employees In Under 8 Months By Building This Virtual 'Secret Bunker' | Erik Hatterscheidt | Skillshare

How To Scale From 0-50 Employees In Under 8 Months By Building This Virtual 'Secret Bunker'

Erik Hatterscheidt, Virtual CEO Ninja

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11 Lessons (37m)
    • 1. Secret Bunker Intro

      1:06
    • 2. What is a bunker?

      3:51
    • 3. How to set up your bunker

      2:31
    • 4. Creating Your First Section (Page)

      3:01
    • 5. Creating a Command Center (Subpage)

      3:24
    • 6. Setting up your Command Centers (Editing Subpages)

      3:37
    • 7. Tangent Alert: Google Drive Crash Course

      2:43
    • 8. Organizing the 'About Us' Section

      2:15
    • 9. Creating Your SOP Section

      4:53
    • 10. Setting Up Departments

      5:38
    • 11. Saving and Inviting Employees

      4:07

About This Class

In this class I'll show you how we built our own online 'secret bunker' in google sites that allowed us to hire, train and manage large digital and physical teams almost automatically.

Not only does this platform allow you to do all of the above, it CRUSHES 90% Of Your Management Headaches.

In this super simple tutorial, we'll go over the 'keys' that you need to set up a management bunker of your own, and you'll build your own 'Secret Bunker' in the process.

Some of the insights that you'll learn will include:

  • How to start your bunker
  • What should go into a 'managers handbook'
  • How you need to organize your space for maximum clarity and employee involvement
  • A sneak peek into how we hire and train friggin rockstars
  • How to hold employees accountable without direct involvement
  • How to map out all your workflows so everyone knows what's going on

Transcripts

1. Secret Bunker Intro: Hey guys. So you know how as a manager it can sometimes be really frustrating trying to manage teams and coordinate projects and make it all flow seamlessly. And sometimes it just gets to your head because you got so many different people and things going on, and nothing's going quite the way that you really wanted it to. I had the same problems as well, and I managed to solve them, or at least 90 95% of them. By discovering this virtual management technique where I was able to figure out how to manage teams remotely. And what that means is, I was able to manage teams from wherever I wanted to be in the world, and I actually was more effective in my management than when I was there. Physically. Managing teams and what I put together and tested over years was what I call my virtual secret management bunker, where I was able to actually coordinate all the projects in everything that was going on and actually do a lot of my training without me even being there. So if you're interested in how I did that, I was able to eliminate a lot of those headaches for myself, how I built that management bunker, then click and roll below and we'll get started 2. What is a bunker?: Well, really, you guys. So I'm gonna show you what I'm talking about when I talk about this secret bunker for management. So what it is essentially is is we utilize a platform called Google Sites. And so, um, what we do is we take Google site, so it just allows you to build a website for free. And then we structure that in a way that makes it really easy for us to manage employees all over the world or in plant employees in the physical company. And I'll show you quick examples of both. So, um, if you have a physical company, you've got a few employees in a physical company. Here's an example of that. This is, ah, a company that I work with, um so cozy cabins, this little resort And what we do is we actually set up all the information about that company, and we call, We'll call this sometimes we'll call it a bunker. Sometimes we'll call it a wiki. And the reason we call it a wiki is because we allow any employees to go in there and and ah managed the information if it needs to be updated or changed. So that there's not one person in charge of the whole thing. Otherwise, often things won't get done. So when we structure it, we basically there's three main sections we structure and about us. So about the company, which I think is extremely important toe have so new people into your company. No, who you are and what you're all about, what you're trying to do, then the second sections really short. It's how to create a standard operating procedure how to actually, uh, update this, this whole thing and make sure that people understand how procedures air done within your company, and that takes away a lot of the headache with management. And the third thing is the department, so specifically in each department, what that looks like. And if you have a physical team, so example of that, um, let's say that we were looking at under operations we were looking at. So I mean here, Operations department. We open it up and you're looking at, let's say, landscaping and irrigation. We go in there and then here's an example. So if you have a physical company here, we have how to set a auto timer for an irrigation system at one of the cabins specifically . And then you've got a video in here of how to do that and that will help you train your employees. And then if they forget procedures, if they don't do them like this, really do once a year. And that's why we have the video and then, ah, that allows the employees to go back and take a look at that video without you having to re explain everything to your employees. So it saves a manager or an owner a ton of time, having to re explain a bunch of things and then an example of how we did this with the digital company. So there's a company, um, that I own and this is sidekicks. So in this example, um, this could be for a bigger company. But here we have a whole section for clients and what's expected of our clients, so we'll share this information with them. You can also structure these so that specific pages are shareable, too. Um, certain people. But there's there's levels where they can't see everything. Then there's management again. We have the about us section, um, and then we have the departments in there and then a big thing here again is training. So we bring new employees on, um, we have training that they can dio and going into skills training, for instance. We could go into any one of these and it gives us a page on step by step. How do we go through the training So that every time you know, onboard a new employees were not doing the same thing again and again. So that's basically what a wiki allows you to do. It allows you to train, um, your employees, and then they can come back to that training and look at it. So that's either wiki or or what we're calling a bunker. So that's what it is. And I'll show you guys how to set that up in the next module. 3. How to set up your bunker: cool. Okay, beauties. Now, let's go through how to actually set this thing up. So what you want to do is you wanna go to Google and then just type in Google sites and then once that's in there, you actually don't want to go to the 1st 1 You really want to go to whatever the 1st 1 is that says sites. This comes up soon because I searched it earlier, but you're gonna come up with Google sites dot com slash sites. Um, will be the the link that you want to go to and you want it wants to. It's gonna look somewhat like this. There's other pages on there. Um, but you won't have a page that has home. And so you're signing that this through your gmail. So you do have to be signed into your Gmail account to make this happen. So if you don't have a Gmail account, yeah, you got to create one. Um, if you have a Gmail for business account, then sign and through that account, and, ah, then you have more access to Tuapse for business. But if not, just sign in with your personal account. That's also fine and then you go to home from home. Now, I've got a few sample sites on here for a couple of the companies that I work with. And then there's actually out of your company's I work. It is well, but they just haven't been made through my personal account. They've been made through my business account. So you're not going to see these if you've never made one. Um, but you will see this button on the side this has create. You might have templates and such, But all you need to worry about don't worry about anything. Um, just go with the most basic template to start with and just click create. And so here it's gonna ask you for all the different templates, all you want is the blank template, and then you name your site. And what you're gonna do is you're gonna name it after your business. So let's call this. I'm gonna call it Eriks fan to see business, uh, business bunker, and then I just gonna click. I'm not a robot and click create, and that's gonna take a little bit to process. And once it processes, you're gonna be set up with a blank canvas, so we should be seeing that in a second here. Boom. So this is what you should be seen. You should be seeing a completely blank canvas. So that's how you got started. You you've actually gone, Um, quite a bit of the ways that you need to go here, So if you have this, you're in a good place. 4. Creating Your First Section (Page): perfect. So if you guys haven't already done this than pause this video and go and set up your your bunker and then when you're at this step, come back to this video, okay for the rest of you that have actually done it. If you haven't done it, go be an action taker and do it. Um, that's super important. Don't watch all these videos and don't do it because it's not gonna help you out. So go do it if you haven't done. But for those of you that have done it, uh, you're gonna have this page. So what I'm gonna show you now is how to use Google sites to set up your bunker. And the reason that I love Google sites is because it's ridiculously easy to use. Any five year old can use this site, and that's why it's great for employees because any employee should be able to figure it out. As long as you show them you give them a video on how to do it, then that's perfect. You could even show them this video. So what we're gonna do now is, um, show you how to make a page and Google sites. So you're out this blank spot. Here's what you want to do You want to, um, create a page So up in this corner gonna click that now these are gonna be our home page is , um we're putting them at the top level. And the first page that we're going to create and you should probably create as well isn't about us section or it can be about, um let's call it Eriks. What? I call this site Eriks um, fantasy business business Women have a hard time with Punctuation Day about Eric's fantasy business bunker. So this would just be your business name that's in here. Um, and we'll put that in the actually might be confusing people. So I'm just gonna put about and then put let's put this you're business name, and then I'm gonna do that's the page, and I'm just gonna push create now. Well, you'll see is that you've got this. So this is the first page that you've got about and then your business name, and then you're gonna have this blankets basically just gonna be this is the title, and then this is gonna be the blank section on the page? No, What you're going to do is you're gonna have sub pages under this page. So you've created this page, and now what I like to do is put insert, go down to here, put a sub page listing. Don't worry about any of this. Just click save. Boom. And right now, it's gonna be blank. Your cursor is still flashing here, blank. You see up in this corner says, save, just click save. And you just created your first, uh, main heading page. We'll talk about how to create the sub pages underneath that in the next video. 5. Creating a Command Center (Subpage): beauty. Okay, again, If you haven't created this main pages about pay, then go and create that. And once you're finished and come back and and you're ready for the next section So in this section, we're gonna talk about how to create create a sub page. So this is your sub page listing. You'll see this change as soon as we create a sub page. So the first thing we want to dio is go to the page. You just built this home page and site map. Those are gonna be fixed into this. No matter what, you're not gonna be able t o get rid of those. Ah, there always gonna be there so you can change the name. I think I think I have to push at it and change the home page. But, um, you want to leave that for now, So don't worry about it. Just you have your page that you've created here about whatever your business name is now under that you're going to create a sub page. So all you need to do is click that. So it's highlighted the page that you want to build under or the the main page want to build under and you click create page two years and take that long. And then here, let's create a page under the about us section. Um, and what I like to do one of the first things I like to do is create a page for the management handbook. And that's a pretty uncreative name. We've had other names for it. We've actually had, um the now is some of basically we had other names that were more creative, like the the ninja's. Um, the ninja code, I think, is what we used to call the management handbook. I'm just putting this in here. So you guys understand what it is I'm actually doing. So come up with creative name for your company as to what you want to call your management handbook, then? Ah, Then now that you don't, you don't want that page to be one of your main pages. You want it to go under the about section, So you just click this. Ah, this templates. I wouldn't worry about that right now. You can create templates, but that's something we'll do at a later date. So don't worry about this. Just name your page and then put it under the section that Ah, that you want to put it under, Which is you're gonna be the section you clicked on the about us section. Once you've done that, click create. This will be creating your sub page. Beautiful. So now you've got your sub page. Now you can put text in here, but we're not going to do that for this section. Um, we used to put text in under under our pages, and we found that that was actually a little bit detrimental for us because text would get changed so we'd have this version of our management handbook. But then we'd have other versions sitting around and drive and other pages on this site and other pages that were around. So now we have one master copy, and we make sure that one master copy is the only one that ever gets changed. And then it'll change to all the different sections within our bunker within, um, Google drive within any other external sites that were with, and I'll show you guys how we do that. So just quickly to show you what this looks like Now if I go back to so I'm just gonna push safe. So this section is just gonna be on how to create this sub page, which you've done. So now, if I go to the about US section now under the sub page listing, it'll have that first sub page that we created, which was the management handbook. So you'll see it there. So go ahead and go and build your first sub page, and you can make it. Just name it that management handbook. 6. Setting up your Command Centers (Editing Subpages): Hey, guys. All right, so in this section, you've created your sub page here management handbook. Now we're gonna get two things. Actually, we're gonna talk about briefly how to edit and then also how to insert a document from Dr directly into your bunker here. So, to edit, there's only two buttons you need to worry about. Right now That's created page and edit page. So I click on this spot in the edit page button, and then what we're looking to do right now is we're looking to actually insert a document from Dr Don't worry about all these other things here. Um, you won't use most of them, to be honest. So all we're gonna worry about right now is just inserting document from Dr. So we go drive, and then we're gonna insert a document. You can uncertain other things. Um, for instance, we use spreadsheets quite a bit, but right now we're just focusing on how do you actually insert a document? So we're gonna click on document, and now we want to insert our management handbook. If you don't have drive, or if you don't use drive, then, uh, you might have to learn how to do that. I might touch on that quickly in another video, but you need to go into your drive and you you create your all your documents there and the reason that we use drive because it's cloud based, which means that if your computer crashes, you don't lose all your documents. It also means that anybody in your company can work on or at a documents from anywhere in the world. As long as they have an Internet connection, which for us is extremely valuable, we wouldn't be able to do business otherwise. So here we've created or I've created a management handbook template. If you can't find the document, you can search it in your drive, or you can go to where you're actually working on it and just paste the Web address directly in here. You do want to make sure that anyone that needs to work on it has the sharing permissions on it. Otherwise, it'll show up is a blank document in your in your, um, bunker here. So click on the document you've created here. You want that height? Let's make it 900. Your wit, um, typical good with to work with a 700 and that's just make sure it fits the page size. I like to center it. And then once you see this, you just click, save and boom. So now you've got your document in your bunker and this is awesome because now you have one document in Dr only one document that could be edited, and you can place that document in multiple locations. And every time you make one edit and drive, it updates it in every single location that you put it in. Which is a problem that we had to work around in the beginning because in the beginning we had multiple versions of documents that were all written into our bunkers, and we'd update one, but the other ones weren't updated. So now we draw everything from Dr and that's the best way to do it. If you're looking at this template thinking, OK, now, um, I might coffee this template this simply it's not completely, um, finished, but it gives you a few key ideas about what to put in your management handbook. And then there's a few ideas here that are just suggestions. These air what we have in one of our management handbooks for one of our companies, um, just points that we include for our employees that things that we think that they need to know about. And the reason I think it's super important have a management handbook is because it allows your employees to understand your mindset where you're coming from and, more importantly, where you're going to both personally and as a company. And that informs their decisions on and then eliminates a lot of frustration moving forward . So that's how to insert so edit and insert a document from DR into your bunker. 7. Tangent Alert: Google Drive Crash Course: all right, tangent time. So if you already know how to use Dr than just skip this video. Some people don't know how to use Dr. So I'm just gonna show you really quick in one minute how to use Dr Access it and create documents in it so that you can get the most out of your bunker. So you log into your your gmail. If you have a business to email, all the better you look into your Gmail any account, you're gonna see this little square up here, click on it and you'll see Dr Click on Dr. Now, if you've never used driver and never think you use drive, what typically happens is it's gonna be a mess when you get in here. I've used drive quite a bit, so I make sure everything's clean in my drive. But when you go into your drive, if there's documents everywhere, I wonder if I do this, it might give you a better example. Yeah, you might have just documents all over the place because these are things that are shared with me. Um and you might have that under your drive when you want to start creating documents. I suggest you start creating folders and putting your documents and folders and organizing them. Um, little tip. When I build a company we usually have, there's a few main folders that we built. So we build out management operations, finance, product of sales and marketing. And then, if it's a highly tech oriented company, will build tech. If you operating some other scene where there's a big department that's not traditional other companies, then you can put that folder here and then, um tried is our human Resources department talent recruitment in development. So these were some of the main folders we use. Um, we usually use thes Fuller's for all of our companies, and then under that there's a 1,000,000,000 sub folders. So now if I go back to my drive, what you want to do? If you want to create a document, you just click new, ideally create a folder to organize it in. But let's say you wanted to create a management handbook like I was creating you. Just click on Google docks and it would open up a a Google doc and then, boom, you can start writing in it. You don't have to worry about pushing save that automatically saves as you go. So as I type, Um, didn't see saving up here, but it's been saved. No, I don't really want this, Doc. So I'm gonna call this a trash talk, and the only way that you could get rid of it, especially if you're sharing it with a ton of individuals, is you name it. Look out now I've got this, Doc. I don't like it here because it's taking up room. So that's why you'll see under each my folders. I'll have the main folder and the next to it all of trash. Um, so that I can take any documents I don't want and put him in the trash. That's just a good way of keeping it. Organizing salute, tip. So that's how you use Google drive crash course. 8. Organizing the 'About Us' Section: All right, guys, actually, go back here to where we were. So we were in this management handbook. Now I'm sure you want to get into the mean potatoes about. Okay, Now, what's the rest? One of the rest of the the sections that we want to put into this bunker to make sure that it actually works for us rather than us continually working on all the management issues that we have day today. So I don't have time to go through everything. Um, if we want to make this a two minute video, But here's here's what we want to do. So we want to look at the wiki layout. First of all, just keep in mind or sorry, I say wiki the the bunker layout. Um, keep in mind that Google sites organizes everything either alphabetically or numerically. So you want to make sure that all of your subheadings air labeled and that's why it's it's labeled like that in here. So we went through the management handbook. Um, these are things that you can include in your handbook as well, which, some of which we already went over in the handbook. The handbook template there, then under handbook. You want include the team. You want to include hard data. Hard data is, ah, passwords and things like that. We now use one password, one password for teams. I would recommend that if you have a bigger team, otherwise we just keep all of our log in information. We even keep credit card information in there. If we trust our team, which we do, we have an organization chart. If your company is big enough, then you might have an organization chart showing who does what And then we've got our vision Traction organizer, Um and that shows us where the company wants to be in a year, five years, 10 years. And that helps inform employees decisions as we go. So we're all rowing in the same direction the next. We haven't S O. P. And I'll show you how to put that section together in the next video. And then after that, we'll get into departments. So for the next little bit, you're just focusing on thes five sections in the wiki layout. And here's an example of what that looks like. So your wiki, as you're going through it, you're gonna have thes five sections, So that should be that. Just put those those sub pages in and you can leave those sub pages blank for now and then next, buddy, we're gonna talk about RS Opie's. 9. Creating Your SOP Section: All right. Now I've given you has a little bit of organization on how to set up this about us section . So you've got the management handbook, the team communication hard data organization chart BTO. So now we talk about standard operating procedures and putting that second section. And this is important because you want your employees to be able to know how to put in a standard operating procedure, which basically is just a outline that tells them how to do a job and also how to edit that . So, um, if we're doing that in here, we're gonna create it. Sorry. That's edit page. Let's get out of that canceled. Create a page. Bring this page at top levels. This will be number two, um, standard up three years, a top level and create. Oh, sorry. All right, Now you've got it. Got in there. I'm going to copy over from, um I built this page in another site before. It could be a little bit more detail, but I'm just gonna take this copy. What I've got here, put it into here. You guys can I'm just just literally, it's Plaza video and write this down into yours, then. Ah, what I've got is it. I'm gonna show you aswell how to insert a YouTube video in right now as well. So, um, what we're gonna do is we're gonna go insert YouTube now it's gonna ask for the you are You are l What I'm gonna do is I'm gonna steal the girl from this video. So what I need to do is just go at it. You guys don't need to worry about this. I'm just is an easy way for me to get the girl. I'm copying that. And then I'm gonna go back to our page here, inserting it in, um, video size. I like to kind of go a little bit bigger. It depends on what you want. I want to play it a little bit. Push, Save That shouldn't have saved their own them. It should save down here. So try this again. Insert. You too. Put that in there. Safe. Interesting. And keeps putting it at the top. It should. I would think it should insert right here. That's OK. We're going to use eliminate all that text. I just copied it right There we go. So I pull that text above. I've got this video here. Um, and then I'd like to insert Try this and certain another video. You too. This video I'm gonna steal from here. I'm gonna put that video into this again. We'll make a little bit bigger. Save. Let's see. So that's interesting. Now that one save just fine under the text. Um, I just transfer some of this text over to do. You guys could just again copy all this text save and there should be. You can look for these YouTube videos or there should be lots of other videos on how to use , um, screen flow. You'll find those videos on YouTube and then how to insert a video into your wiki. I just showed you how to do that in this video. So you're good now. So that's just copy all this for your standard operating procedure and put it in there. And that'll explain to both yourself and your employees how to create a standard operating procedure. Screen flows. Just what you used, Teoh. That's what I'm using right now to make this video. If you have a physical company, then you just use your phone and your uploading videos from your phone to YouTube and then from video from YouTube to your to your bunker here 10. Setting Up Departments: Alright, guys. So you've built your standard operating procedures. I just built a page now labelled departments which you should not have do a main page and then under that, I just inserted a sub page listing. What that's gonna look like is, let's get an example here. So departments and then, once you've started building out this sub pages in your departments, which your actual departments, it'll look like this in your sub page listing. So it's easy to find everything under the departments. Um, we like to have five departments by five corps, and then sometimes there's main departments after that. But the five core finance operations sales sometimes sales and marketing together about sales, marketing, product development. And then you might have other departments, for instance, management or HR or attack or things like that. But these are the core ones that we usually focus on. Do you wanna build those out of sub pages? And then once you've built those sub pages, there's actually sub sub pages under that, I'm going to show you that how that needs to be organized and this should save you guys a ton of time, a ton of time and work and everything. We have been working on this for a couple of years, and he finally found something that really worked well for us. So here's an example. In the finance Department, you've got, um these sections which are four sections the admin section, the scorecard section, quarter vision summary, and then s o ps for that department. So going on over each one of those. Oh, sorry, Anna and flow charts if you need them. Soon as actually 55 subsections under here. Admin. So this is anybody that is looking at for admin files in finance or any other department? Because where you keep all your finance, So ah, daily view. So we can actually insert our, um, our Google sheets into here. So we keep trackable our numbers, and I can look at that every day and it's inserted in there. So I showed you guys how to insert a document from Dr um que p I sheets also from Google sheets. So we keep track of key performance indicators for members in the department. Um, how they're doing on, like what our expectations are of them. Hard data, any log in data that's important. Scorecards uh, let me just show you guys. I'll show you real quick What that looks like. Let's go toe actual wiki. Um, I'm actually in a scorecard here, so scorecard is a glorified job description. So if you have, um, a new employees coming into a role usually takes a lot of time to train that person. Unless the person that was previously and that rule did a good job of documenting what it was that they were doing Because people leave for numerous reasons either promoted or they have family issues are they're just going to a new job or whatever it is. Um, people will come and go, obviously the last the better. But this will help you for for keeping everyone in the know of what's going on, especially if someone's new. So what we have in the job scorecard is we have accountabilities, um, how they're measured. So the metric and then we do the ratings as a manager, Um, we've been pretty rarely now with a lot of these employees because they've been around for a while. But in the beginning, you can rate them once a month or like you in their first coming on, so they know how they're doing. Then under the accountabilities we actually there should be were just updating us now, But there should be more, but the accountability should be linked to the SNP. So these blue sections there actually linked to an S O. P. And I'm gonna show you I'm not gonna show you guys my S o ps within our finance department . But it's great, because now, as a if a new employee comes in, they'll understand what the purpose of the job is. They understand exactly what all of their accountabilities air in the job, what's expected of them in terms of metrics, and it shows them how to do so. That's a, um these are the trades and confidence sees that they need coming in or that we expect of them. These are technical skills that we expected them coming in, and then do they fit into our culture? So we actually have our core values in this in this scorecard as well. So that's ah quite a bit on scorecards, actually, Then we've got 1/4 vision summary, so that just is what's our vision for the quarter for that department? Um, and in the S o. P. So how do we actually do all the things that we do in that department? And we organize S O ps by department role. So under the finance Department head, they've got certain procedures that they do on a repetitive basis, and they'll record all those and put those into their eso piece. And then we have flow charts and flow charts. Um, that's basically if you have a piece of information coming in, a customer coming in, um, a sale coming in for whatever department it is love flow charts. So if there's ah ah yes, from a customer, they go here. If there's a no, they go here. If there's a payment that comes in and it's rejected what we do and we have flow charts that we build out in Google draw and we'll actually put those into the that section there. And then all the rest of the department sections are gonna be similar to finance. So you guys can pause this video of you want. There's a few things that are a little bit different, but they basically all follow the same format as the Finance Department. And that's how you organize your departments, and that's how you save yourself a ton of time as a manager, um, so that you save yourself people coming in with questions, um, new employees coming in, not knowing what's going on, And old employees may be forgetting how to do something if they do it free. Rarely they'll find the videos in there, and they don't have to ask. And people understand what's happening that keeps you from fighting fires, and it gives you a clear indication of what needs to happen. 11. Saving and Inviting Employees: Alright, guys. So last little bit here. We're just gonna show you how to share this with your employees, which is the most important thing or your subcontractors. So to share this bunker with with anyone that you're working with, That's, um it's gonna be working with you and needs to understand your company and how to do things . And where you're going, all you need to do is push this blue button up here that says share. Um, initially, you're your bunker is going public. Well, you probably want to do is make it private. So you change that. Here, make, um off. So specific people save now you can do is put those specific people in. If you have their email addresses already, then ah, you could just include that put can edit if you want everyone to be able to edit your site and then, uh, what you you probably do. If you have employees, you want them to be able to edit the operating procedures and update them. If you don't trust them, then maybe you shouldn't be working with them. But, um, that allows them to edit and work on the site. But it doesn't allow anyone that doesn't have that email address to have access to the site . So people do you have to be a logged into their emails to have access to the site. Then you Once you've put that address in, we'll just push send, and it'll send them an email telling them that they have access to this. This bunker that you've created also, I'm just gonna mention which I didn't before is that you want a book market this site as well. So let's get out of here for your site. Um, you want a bookmark this page? So you wanna if you're on Crumb? I love Crumb. Uh, you want to create yourself a folder? So you just double click, or we'll right click on Ah PC. Or if you have a mouse and then double quick if you just on the pad on the Mac, um, and then you want to just put add folder already done that, I think. Let's see here, Thomas, drag us out a little bit. So I've got a business bunker and then you'll just a bookmark bookmark this page. It'll ask you where you wanna book market, you wanna book market under the folder business bunker. Well done. I've already done. Some other is gonna be to in there. We're not so just the one. So now you can access this easily at any time. And you can also share this. This your l with, um, any of your employees as long as you've given them access to it. So they lose it for whatever reason, you can share with him, but I would put it in a folder. I like to organize the bookmarks in there or anywhere else. However, you like to bookmark things, but just make sure you do have a bookmark. See, Don't completely lose it. If you lose it, you can still find it again by going back to your Google sites. Um, but it takes longer, so it's easier just to have it in there. Cool. Well, now, give this to all your employees and get going on. It starts putting together all your operating procedures to your company. Um, it is a bit of an undertaking. I understand that you might spend up to a year, maybe even longer. Please together. However, once it's been done, it saves you a massive amount of time mate saves you in a time managing and anything that's repetitive that employees need to learn and do, Um, it saves you time having to train them. At least it seems you most the time having to train them. It's always good to have a reminder in the field, but it's better toe. Give them all that training through video first and then just check up on them to see that they understand what it is that they're doing. The goal is to be able to be completely hands off almost and just give them all the training so that any questions they have, you come back and you create training to answer that question, Um, are those questions and that saves you and other managers having to train employees and or remind employees how to do things? So this is pretty invaluable tool. We've used it a ton, and it has saved us in the beginning. It was a bit of work to put it all together, but it saved us, um, countless hours. Now that we've put it, put it together and it allows us to grow. That's the other big thing and allows you to scale your company in a big way, because now you've got everything. Document. So whole thing that helped you guys out. Um, if you have any questions, just let me know. Message me in the message box and I'll try and answer him. All right. Thanks, guys. We'll see you later.