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12 Videos (49m)
    • Trailer: How To Get More Design Referrals

      1:24
    • My Story

      4:21
    • Listen To Your Clients

      7:25
    • Be Easy To Work With

      8:50
    • Treat Clients Like A Good Friend

      4:43
    • Do Great Work

      4:04
    • Complete Before The Deadline

      3:38
    • Over Deliver

      3:58
    • Promote Your Client's Project or Brand

      2:34
    • Make It Easy To Refer You

      1:23
    • Ask For Referrals

      4:38
    • Challenge and Encouragement

      1:38

About This Class

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This course is for: Artists, Designers, Illustrators and Hand Letterers.

I have been running my own freelance design business for over 10 years and have not once ever paid for advertising. All of my clientele is based on referrals.

In this course, I have created an effective and simple checklist that lists the key things that will make you stand out from the crowd of other designers, illustrators or hand letterers. If you do a great job in these areas when it comes to client service, I am confident you will be on your way to wonderful client referrals.

When you get referred by a client, one design job can quickly become 2, 3, 4 and so on! Referrals are the best way to get more work.

Along with a great checklist....by the end of this course you will have a strong awareness of what it takes to keep the clients you currently have and inspire them to refer you to their friends, family and colleagues.

In this class, you will discover:

- How carefully listening to your clients fears, ideas and vision will set you up to success.

- How being easy to work with will serve you well as a freelancer

- How treating your client like a good friend will benefit your design business

- What defines "great work" and how to communicate that to your client

- Why going the extra mile and over delivering is a good idea

- Why you want to complete each design job before the deadline

- How to help promote your clients project or brand

- Ways to make it easy to be referred

- Way to ask for referrals

"I believe that if more Designers and Illustrators followed these key principals of client service, they would greatly increase their referral rate." - Melanie 

I look forward to you joining my course and please feel free to ask me any questions! Also I love reviews!

Melanie

21 of 21 students recommendSee All

Very good tips. I´ll definitely put these in practice.
My favorite classes. It's super well structured and easy to understand. Really, really valuable teachings. Thank you! :)
Marta Pole-Polite

illustrator

I really love Melanie's thinking! Clear understandable, fun. Love her classes.

313

Students

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Projects

Melanie Greenwood

Designer & Founder of Vision City Studio

Welcome! My name is Melanie Greenwood and I'm the founder and designer here at Vision City design studio. I've been running my own freelance studio for over ten years, specializing in music packaging, logo design and promotional pieces. My clients include record labels, bands, corporate clients, and start up companies. I studied graphic design in Toronto, ON (my hometown!), where I also worked for several years as a fashion model. After relocating to California in 2011, I decided to l...

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