From Solopreneur to Team Leader: Using Process Storytelling to Delegate Effectively

Sam Chin, Process Scientist

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10 Lessons (49m)
    • 1. Welcome video

      3:39
    • 2. What is a process?

      7:24
    • 3. The power of process transparency

      6:00
    • 4. Introduction to process capture and visualization

      3:42
    • 5. The physical view vs. the system view

      3:13
    • 6. The 5 W's -- a storytelling framework

      5:27
    • 7. Visualizing the process story

      4:26
    • 8. [EXAMPLE] Live visualization walkthrough

      6:35
    • 9. Applications for solopreneurs

      4:54
    • 10. Wrapping up and next steps

      4:03

Project Description

Using the examples in the class and in the attached template for reference, capture and visualize one of your own business’s processes using the ‘5 W’s’ and the Cavi Mapping Language.

  1. Download the Process Storytelling worksheets.
  2. In the Comments section of the class, tell us a little about your business and what process you are planning to map out.
  3. Start by gathering the information needed and interviewing the person or people who currently perform(s) the process (if this person is you, start by writing out your answers to the 5 Ws, or you can record yourself describing the process in terms of the 5 Ws and use that as the ‘interview’ notes).
  4. Using your interview notes, visualize the full process on a single page using the Cavi Mapping Language. If there is too much information to fit on a single page, you may need to add “detail layers”. How much detail you include is up to you, but the goal should be that someone else can look at your process map and understand how to complete the process.
  5. When you’ve created your map, share with the group for feedback and discussion! And if you’re stuck at any point, reach out in the community and we’ll make sure you have what you need to successfully complete your project.

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