Expand Your Reach With Remote Usability Testing

Cindy McCracken, User Experience Researcher

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10 Videos (36m)
    • Intro

      1:35
    • Moderated Remote Testing

      2:33
    • Recruiting and Scheduling Session

      3:14
    • Choosing a Web Sharing Tool

      5:43
    • Determining Study Type

      2:59
    • Planning the Study

      6:34
    • Running the Study

      4:23
    • Unmoderated Qualitative Remote Studies

      5:09
    • Mobile Testing Options

      1:50
    • Conclusion

      2:04

About This Class

In this class, you'll learn all about conducting usability tests from one location while your participants are in another. You will learn the benefits of testing remotely; how to recruit and schedule participants; how to choose your tools; how to use screen-sharing to let participants use the design prototype on your computer; how to communicate effectively with participants and observers; and other tips for making your studies run smoothly.

  • Learn the benefits of testing your product remotely, with participants in cities, states and countries around the world.
  • Discover tips, tricks and techniques for planning and running effective remote studies.
  • Learn about services that will find participants for you and have them test your product.

No experience is required for this class, although a general understanding of usability testing would be helpful.

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Cindy McCracken

User Experience Researcher

Hi, I'm Cindy. 

I’m a user experience researcher at LexisNexis in Raleigh, NC, working to simplify legal research.  

I enjoy the creative problem-solving involved in figuring out the best research technique to use for a given design question, and then crafting each study in such a way to get at the study's goals effectively. Remote usability testing is a technique that comes in handy often because it allows you to connect with participants who...

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