Effortless Client Management | Derrick & Jennah Mitchell | Skillshare
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11 Lessons (32m)
    • 1. Welcome To This Course!

      0:35
    • 2. How To Train Your Client

      2:10
    • 3. Draw A Line In The Sand

      1:29
    • 4. Augment Expectation With Reality

      2:14
    • 5. Get Better Bait

      1:41
    • 6. Keep An Ace Up Your Sleeve

      2:22
    • 7. Make Like Elsa And "Let It Go"

      0:57
    • 8. How We Use Basecamp To Manage Project Communications

      6:42
    • 9. How We Use Harvest For Time Tracking And Client Management

      5:14
    • 10. How We Use Zapier To Automate Tasks

      5:03
    • 11. How We Use Evernote To Track To-Do Lists

      3:09

About This Class

Keeping clients on track - whether you are a designer, developer, freelance wordsmith, or countless other service-based professions - can be tough. Keeping things moving forward smoothly requires so much more than just steady communication or a good contract; this course dives into some tried-and-true tips for how to:

  • Maintain Project Control From Start To Finish
  • Train Your Clients
  • Increase Engagement
  • Receive Timely Feedback

Don't leave your client management to chance - learn how to confidently lead clients and customers where they need to go, all while delivering a stellar work experience for both them and you.

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