Design Thinking for Product and Project Managers

Teresa Kowal, Earn professional certification!

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14 Videos (1h 11m)
    • Introduction

      0:53
    • What Is Design Thinking?

      2:47
    • Five Mindsets of Design Thinking

      7:56
    • Design Thinking Model

      4:27
    • Discovery

      4:15
    • Customer Journey Map

      10:19
    • The Solve Stage

      6:12
    • SCAMPER

      2:25
    • SCAPMER Example

      6:49
    • Mindmaps

      5:18
    • Create

      7:52
    • Evaluate

      4:03
    • Rapid Prototyping Tests

      4:41
    • Conclusion

      3:04

About This Class

Design Thinking (DT) is an emerging practice in product development and project management.  In this course, you will learn how to use DT to engage your customers, improve creativity, and increase project effectiveness. You will create a project using one or more DT tools such as heuristics (SCAMPER), customer journey maps, and mindmapping.

This class is designed for anyone working in project or product development that wants to increase the success of commercial product launches.  You can use DT tools and techniques in product development, project management, quality improvement, and even to help supercharge your career.

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Teresa Kowal

Earn professional certification!

Teresa is the president of Global NP Solutions consulting in innovation best practices. Simple-PDH.com is our sister website offering diverse on-line and face-to-face certification and PDH (professional development hour) training courses. Teresa has a PhD in Chemical Engineering from the University of Washington, a BS in Chemical Engineering from the University of Idaho, and an MBA from West Texas A&M University. She has over 20 years of experience working in the petrochemical industry and te...

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Technology Product Management